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2014 Toyota Avalon

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2014 Toyota Avalon do not stand out strongly from the model-year median of 101.

About this comparison →

When problems were reported

Mileage at the reported incident

60 reports with mileage · 36 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Forward Collision Avoidance. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports1 fire reports6 injury reports

Fuel/propulsion System complaints

6 reports
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95,000 miles · Dec 16, 2019
Fuel/propulsion System

I HAVE 95000 MILES ON MY TOYOTA AVALON LIMITED HYBRID. WHILE DRIVING DOWN THE ROAD IT JUST QUIT - DEAD STOP (VERY DANGEROUS) AND, HAD IT NOT BEEN A HYBRID, I WOULD NOT HAVE BEEN ABLE TO GET IT OFF OF THE INTERSTATE. TURNS OUT THAT THE FUEL PUMP STOPPED WORKING WITH NO WARNING. MY LAST AVALON WENT ALMOST 300,000 MILES ON THE S…

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I HAVE 95000 MILES ON MY TOYOTA AVALON LIMITED HYBRID. WHILE DRIVING DOWN THE ROAD IT JUST QUIT - DEAD STOP (VERY DANGEROUS) AND, HAD IT NOT BEEN A HYBRID, I WOULD NOT HAVE BEEN ABLE TO GET IT OFF OF THE INTERSTATE. TURNS OUT THAT THE FUEL PUMP STOPPED WORKING WITH NO WARNING. MY LAST AVALON WENT ALMOST 300,000 MILES ON THE SAME FUEL PUMP. THE PUMP, IN MY OPINION, IS FAULTY BUT OUT OF WARRANTY. TOYOTA IS CHARGING OVER $1,000 TO FIX IT. I TRIED TO GET TOYOTA MANAGEMENT CONTACT INFORMATION (DISTRICT MGR.) FROM THE DEALERSHIP BUT THEY WOULD NOT SUPPLY IT IN ORDER FOR ME TO DRAW ATTENTION TO TOYOTA OF THE PREMATURE FAILURE OF A KEY COMPONENT OF THE CAR. I CALLED TOYOTA HEADQUARTERS, GOT THE SAME RESPONSE AND FELT LIKE THEY COULD CARE LESS THAT THERE MAY BE A DEFICIENCY IN THEIR COMPONENTS. THIS IS A SERIOUS SAFETY ISSUE. I HAVE SEEN ONLINE OTHERS THAT HAVE HAD THIS EARLY FAILURE OF THE FUEL PUMP. TOYOTA NEEDS TO LOOK INTO THIS LIFE THREATENING PROBLEM AND THEY NEED TO ISSUE A TSB ON IT AND PERFORM THE WORK AT COST VS MAKING MONEY ON SOMETHING THAT COULD KILL ME AND MY FAMILY MEMBERS. I STILL CAN GET OVER THEIR LACK OF CONCERN.

NHTSA ODI #11289360

1,400 miles · Sep 29, 2015
Fuel/propulsion System

WHILE TRAVELING AT HIGHWAY SPEED 50-70 MILES PER HOUR ENGINE SUDDENLY SLOWED TO IDLE SPEED. CAR WOULD NOT TAKE GAS EVEN AFTER PULLING TO SIDE OF ROAD. ENGINE WAS SHUT OFF AND RESTARTED AND HAD NO MORE PROBLEM.

NHTSA ODI #10778371

2,300 miles · Jul 23, 2015
Fuel/propulsion System

FUEL DOOR WOULD NOT OPEN NORMALLY (PRESSING CENTER REAR EDGE) NOR WHEN USING THE EMERGENCY RELEASE PULL CORD LOCATED INSIDE THE VEHICLE TRUNK WHILE PRESSING REAR CENTER EDGE. ALSO, FUEL DOOR COULD NOT BE OPENED WHILE PULLING EMERGENCY RELEASE CORD AND PULLING ON REAR CENTER DOOR SIMULTANEOUSLY. CAR WAS PLACED IN SERVICE IN FEBRU…

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FUEL DOOR WOULD NOT OPEN NORMALLY (PRESSING CENTER REAR EDGE) NOR WHEN USING THE EMERGENCY RELEASE PULL CORD LOCATED INSIDE THE VEHICLE TRUNK WHILE PRESSING REAR CENTER EDGE. ALSO, FUEL DOOR COULD NOT BE OPENED WHILE PULLING EMERGENCY RELEASE CORD AND PULLING ON REAR CENTER DOOR SIMULTANEOUSLY. CAR WAS PLACED IN SERVICE IN FEBRUARY 2015 AND HAS 2300 MILES. TOOK CAR TO AUTHORIZED SERVICE CENTER AND SERVICE WRITER COULD NOT OPEN FUEL DOOR WITH EMERGENCY RELEASE EITHER. CAR COULD NOT BE REFUELED WITHOUT DAMAGING DOOR OR LOCK MECHANISM.

NHTSA ODI #10735949

5,000 miles · Jan 21, 2015
Fuel/propulsion System

RECEIVED A RECALL NOTICE FROM TOYOTA. THE WORLD TOYOTA DEALERSHIP HAS NO IDEA WHEN PARTS MAY COME IN. THE RECALL SOUNDS SERIOUS, COULD POTENTIALLY BE A FIRE. IT IS SHAMEFUL THAT THEY DO NOT HAVE THE PART AND THEY HAVE NO IDEA WHEN THEY WILL GET IT. WHEN RECALLS ARE INITIATED ARE THEY NOT UNDER SOME KIND OF ORDER TO CORRECT T…

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RECEIVED A RECALL NOTICE FROM TOYOTA. THE WORLD TOYOTA DEALERSHIP HAS NO IDEA WHEN PARTS MAY COME IN. THE RECALL SOUNDS SERIOUS, COULD POTENTIALLY BE A FIRE. IT IS SHAMEFUL THAT THEY DO NOT HAVE THE PART AND THEY HAVE NO IDEA WHEN THEY WILL GET IT. WHEN RECALLS ARE INITIATED ARE THEY NOT UNDER SOME KIND OF ORDER TO CORRECT THE PROBLEM IN A TIMELY FASHION? *TR

NHTSA ODI #10676877

1,286 miles · Nov 1, 2014
Fuel/propulsion SystemCrashInjury

I WAS STOPPING IN A TENNIS COURT PARKING LOT WHEN THE CAR SUDDENLY ACCELERATED AND HIT A TREE. THE DAMAGE CAME TO ABOUT $7,000. THIS WAS THE SECOND TIME THIS HAPPENED. THE FIRST TIME WAS 4/2/2014. THE CAR SUDDENLY ACCELERATED WHEN I WAS GOING APPROX. 5 MILES AN HOUR BUT I WAS ON A STRAIGHT STRETCH OF ROAD AND STOPPED THE CAR WI…

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I WAS STOPPING IN A TENNIS COURT PARKING LOT WHEN THE CAR SUDDENLY ACCELERATED AND HIT A TREE. THE DAMAGE CAME TO ABOUT $7,000. THIS WAS THE SECOND TIME THIS HAPPENED. THE FIRST TIME WAS 4/2/2014. THE CAR SUDDENLY ACCELERATED WHEN I WAS GOING APPROX. 5 MILES AN HOUR BUT I WAS ON A STRAIGHT STRETCH OF ROAD AND STOPPED THE CAR WITHOUT DOING ANY DAMAGE. THE FIRST TIME I TOOK THE CAR TO THE TOYOTA DEALER AND THEY COULD NOT FIND ANYTHING WRONG. I FELL THAT THIS CAR HAS A SERIOUS DEFECT AND SHOULD NOT BE DRIVEN UNTIL THIS PROBLEM IS FIXED. *TR

NHTSA ODI #10651770

362 miles · Oct 16, 2014
Fuel/propulsion SystemVehicle Speed Control

I HAVE HAD A DRIVING LICENSE FOR 68 YEARS WITH 3 MINOR COLLISIONS WITH NO FATALITIES OR HOSPITALIZATION. WHEN I WAS TAUGHT TO DRIVE A VEHICLE WITH AN AUTOMATIC TRANSMISSION, I WAS INTRODUCED TO LEFT FOOT BRAKING AND TOLD IT WOULD RESULT IN FASTER BRAKING AS WELL AS INSURING THAT I WOULD NOT DRIVE INTO OR THROUGH A STORE OR BUILD…

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I HAVE HAD A DRIVING LICENSE FOR 68 YEARS WITH 3 MINOR COLLISIONS WITH NO FATALITIES OR HOSPITALIZATION. WHEN I WAS TAUGHT TO DRIVE A VEHICLE WITH AN AUTOMATIC TRANSMISSION, I WAS INTRODUCED TO LEFT FOOT BRAKING AND TOLD IT WOULD RESULT IN FASTER BRAKING AS WELL AS INSURING THAT I WOULD NOT DRIVE INTO OR THROUGH A STORE OR BUILDING WHEN MY RIGHT FOOT SLIPPED OFF THE BRAKE PEDAL ONTO THE ACCELERATOR. WE TOOK POSSESSION OF THE AVALON ON AUGUST 6, 2014. THIS FIRST FRIGHTENING INCIDENT OCCURRED AUGUST 11, 2014. I WAS ATTEMPTING A U TURN TO REVERSE DIRECTION AT AN ISLAND ON A DIVIDED HIGHWAY, EASING OFF ON THE GAS PEDAL, BUT NOT REMOVING MY FOOT FROM IT COMPLETELY, WHILE MODERATING MY SPEED WITH SLIGHT APPLICATIONS OF THE BRAKES WITH MY LEFT FOOT. I REMOVED MY FOOT FROM THE BRAKE PEDAL AND APPLIED A BIT MORE GAS, AND NOTHING HAPPENED, AND I THOUGHT THAT MY ENGINE HAD STALLED. MY TACHOMETER SHOWED THE ENGINE WAS REVVED TO 1200 RPM, BUT THE CAR WAS SLOWING DOWN. AFTER A DELAY I ESTIMATE WAS 3 OR 4 SECONDS, THE TRANSMISSION SUDDENLY ENGAGED, AND THE CAR TOOK OFF. I HAD A FEW MORE SIMILAR INCIDENTS ENTERING OR LEAVING PARKING LOTS IN THE FOLLOWING WEEKS. I WAS TOLD BY A TOYOTA SERVICE REP. AT THE DEALER THAT THE TOYOTAS ARE DESIGNED TO DISCOURAGE LEFT FOOT BRAKING. AFTER GOING THROUGH MY SEVERAL TOYOTA MANUALS I DISCOVERED ON PAGE 27 OF THE 2014 TOYOTA QUICK REFERENCE GUIDE A PARAGRAPH ENTITLED "SMART STOP TECHNOLOGY", WHICH EXPLAINS A FEATURE INCORPORATED TO KEEP A CAR FROM ROLLING BACKWARDS WHEN STARTING ON A HILL I BELIEVE THAT THIS COULD CAUSE AN ACCIDENT FOR A DRIVER WITH MANY YEARS OF LEFT FOOT BRAKING. *TR

NHTSA ODI #10648244

Official recalls

4

20V024000 · Air Bags: Air Bag/restraint Control Module

Jan 17, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Consequence & remedy

Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

15V728000 · Forward Collision Avoidance: Crash Imminent Braking

Nov 3, 2015

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.

Consequence & remedy

Consequence: A vehicle that unexpectedly brakes increases the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.

14V715000 · Suspension:front:control Arm:lower Arm

Nov 7, 2014

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Camry, Camry HV, Avalon, and Avalon HV vehicles equipped with 16-inch and 17-inch rims. In the affected vehicles, the left-side front suspension lower arm may have been incorrectly manufactured. As a result, the left side lower arm may not have enough clamping surface area for one of the bolts that secures the lower arm to the lower ball joint.

Consequence & remedy

Consequence: Because of the insufficient clamping force, the lower arm may separate from the ball joint, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the left side lower arm, free of charge. The recall began on December 12, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

14V576000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

Sep 19, 2014

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Avalon, Camry, Sienna, and Highlander and model year 2015 Lexus RX350 vehicles. Fuel may leak from the one of the fuel delivery pipes in the engine compartment.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Toyota will notify owners, and dealers will replace any of the suspect fuel delivery pipes free of charge. The recall began November 17, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA19001 · Electrical Overstress

Opened Apr 19, 2019 · Closed Sep 19, 2024

Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.