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2014 Toyota Avalon

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2014 Toyota Avalon do not stand out strongly from the model-year median of 101.

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When problems were reported

Mileage at the reported incident

60 reports with mileage · 36 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Forward Collision Avoidance. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports1 fire reports6 injury reports

Electrical System complaints

11 reports
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362,712 miles · Aug 27, 2025
Electrical System

Odometer Fraud. The contact purchased a 2014 Toyota Avalon. The contact stated that the vehicle was driven to AAA Auto Repair facility and the contact was informed that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase the vehicle mileage was 93,326, and after AAA retrieved the Carfax Report…

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Odometer Fraud. The contact purchased a 2014 Toyota Avalon. The contact stated that the vehicle was driven to AAA Auto Repair facility and the contact was informed that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase the vehicle mileage was 93,326, and after AAA retrieved the Carfax Report, it was discovered that the mileage was 362,712.

NHTSA ODI #11683520

75,637 miles · Oct 10, 2019
Electrical System

PRE COLLOSION SYSTEM WARNING LIGHT CAME ON AND TOOK THE VEHICLE TO THE TOYOTA DEALER AND WAS TOLD THEY NEEDED TO REPLACE A COMPUTER IN THE SYSTEM AT A COST OF OVER $1000. WHICH WAS NOT COVERED BY THE WARRANTY OR MY EXTENDED WARRANTY.

NHTSA ODI #11267586

Mileage unknown · Jun 28, 2019
Electrical System

2014 AVALON HYBRID - AIR CONDITIONING BLOWER SWITCH/MOTOR NEED REPLACEMENT. TOTAL COST $980.00. NOT COVERED UNDER TOYOTA WARRANTY OR ADDITL WARRANTY. SERVICE TECHNICIAN STATED THIS IS REAR FOR TOYOTA - BUT DID NOT OFFER ANY ASSISTANCE. THE AIR CONDITIONER WORKS WHEN THE CAR IS MOVING , WHEN IT STOPS IT BLOWS OUT HOT AIR.. …

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2014 AVALON HYBRID - AIR CONDITIONING BLOWER SWITCH/MOTOR NEED REPLACEMENT. TOTAL COST $980.00. NOT COVERED UNDER TOYOTA WARRANTY OR ADDITL WARRANTY. SERVICE TECHNICIAN STATED THIS IS REAR FOR TOYOTA - BUT DID NOT OFFER ANY ASSISTANCE. THE AIR CONDITIONER WORKS WHEN THE CAR IS MOVING , WHEN IT STOPS IT BLOWS OUT HOT AIR.. THIS IS VERY UNCOMFORTABLE WHEN LIVING IN FLORIDA WITH THE AVERAGE TEMP 99 DEGREES AND UP. THIS IS MY FIRST TIME IN 50+ YEARS REPLACING A BLOWER MOTOR FOR AN AIR CONDITIONER IN MY CAR-I THOUGHT TOYOTA WAS THE BEST OF CARS. I AM VERY MUCH DISAPPOINTED. FRUSTRATED CONSUMER,

NHTSA ODI #11228261

Mileage unknown · Jun 8, 2019
Electrical System

ACTUATORS IN DRIVER SIDE FRONT AND BACK DOORS DO NOT LOCK OR UNLOCK DOORS

NHTSA ODI #11218682

Mileage unknown · Oct 21, 2018
Electrical SystemUnknown Or Other

THE DOOR PANAL RATTLES WITH NO BASS ON AT ALL. IT'S NOT THE SPEAKERS, IT'S NOT INSULATED WELL AND THROUGH MAKE A RATTLING SOUND WHEN MUSIC OR TALKING IS PLAYED. THE BLUETOOTH ALSO WORKS INCONSISTENTLY. THE PERSON CAN NOT HEAR THE DRIVER BUT THE DRIVER CAN HEAR THE CALLER WELL.

NHTSA ODI #11141707

48,909 miles · Nov 24, 2017
Electrical System

SINCE THE 13TH OF NOVEMBER UNTIL NOVEMBER 22,2017 I HAVE BEEN HAVING PROBLEMS WITH STARTING MY CAR. TWO MONTHS PRIOR I HAD JUST PURCHASED A NEW BATTERY SO WHEN THE PROBLEM STARTED I HAD THE BATTERY RETESTED TWICE BY TWO SEPARATED COMPANIES .THE BATTERY WAS FOUND TO BE GOOD AND CHARGING LIKE IT SHOULD.THE ALTERNATOR WAS GOOD BUT …

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SINCE THE 13TH OF NOVEMBER UNTIL NOVEMBER 22,2017 I HAVE BEEN HAVING PROBLEMS WITH STARTING MY CAR. TWO MONTHS PRIOR I HAD JUST PURCHASED A NEW BATTERY SO WHEN THE PROBLEM STARTED I HAD THE BATTERY RETESTED TWICE BY TWO SEPARATED COMPANIES .THE BATTERY WAS FOUND TO BE GOOD AND CHARGING LIKE IT SHOULD.THE ALTERNATOR WAS GOOD BUT YET THE CAR CONTINUED TO BE JUMPED TWICE A DAY. I TOOK THE CAR BACK TO THE DEALERSHIP IT WAS CHECKED OUT AND WE FOUND THE BATTERY IN THE KEY FOB WAS DEAD. GOT A NEW BATTERY FOR THE KEY FOB IT WORK FOR ONE DAY. THE NEXT NIGHT AS I PREPARED TO LEAVE HOME FOR WORK I HAD TO JUMP START MY CAR AGAIN AND 8 HOURS LATER I HAD TO JUMP START AGAIN TO GET HOME. ON 11/22/17 I TRIED TO START MY CAR AGAIN IT WOULD NOT START EVERYTHING ON THE INSIDE WAS BLACK NOTHING WAS LIT ON THE INSTRUMENTAL PANEL AND EVERYTHING ON THE CAR IS DRAINED.

NHTSA ODI #11048191

13,250 miles · Aug 30, 2015
Air BagsElectrical SystemUnknown Or Other

WHILE TRAVELING IN THE LEFT LANE AT HIGHWAY SPEED WITH NO OTHER VEHICLES IN THE LANE IN FRONT OF US FOR AT LEAST 100-150 FEET, THE COLLISION AVOIDANCE SYSTEM RANDOMLY ENGAGED. THIS CAUSED THE VEHICLE TO BRAKE VERY HARD, WHICH CAUSED US TO DECELERATE RAPIDLY (LOSING 20-30 MPH IN A SHORT DISTANCE). THE WARNING BEEPS THAT ARE NOR…

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WHILE TRAVELING IN THE LEFT LANE AT HIGHWAY SPEED WITH NO OTHER VEHICLES IN THE LANE IN FRONT OF US FOR AT LEAST 100-150 FEET, THE COLLISION AVOIDANCE SYSTEM RANDOMLY ENGAGED. THIS CAUSED THE VEHICLE TO BRAKE VERY HARD, WHICH CAUSED US TO DECELERATE RAPIDLY (LOSING 20-30 MPH IN A SHORT DISTANCE). THE WARNING BEEPS THAT ARE NORMALLY ASSOCIATED WITH RAPIDLY APPROACHING ANOTHER VEHICLE/BARRIER IN FRONT OF THE VEHICLE ALSO WERE SOUNDING, AND A WARNING LIGHT CAME ON THE INSTRUMENT PANEL. IN ADDITION, THE SEATBELTS ON BOTH FRONT SEAT OCCUPANTS LOCKED AND DREW US FORCEFULLY DOWN AND BACKWARDS INTO THE SEATS. THIS LAST APPROXIMATELY 2 SECONDS, AT WHICH TIME THE BEEPING STOPPED, THE EMERGENCY BRAKING STOPPED AND THE SEATBELTS LOOSENED. THE DRIVER WAS ABLE TO MAINTAIN STEERING INPUT THROUGHOUT AND THE VEHICLE CONTINUED DRIVING NORMALLY AFTERWARD. AT NO TIME DURING THIS EVENT WAS ANOTHER VEHICLE, ANIMAL OR BARRIER IN FRONT OF THE VEHICLE AND THERE WERE NO NEAR-COLLISIONS THAT WOULD OR SHOULD HAVE CAUSED THE SYSTEM TO ENGAGE.

NHTSA ODI #10760202

4,000 miles · Aug 27, 2015
Electrical System

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. FIFTEEN MINUTES AFTER PARKING AND EXITING THE VEHICLE, THE CONTACT RETURNED TO FIND THE ENGINE RUNNING INDEPENDENTLY AND THE DOORS LOCKED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS…

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TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. FIFTEEN MINUTES AFTER PARKING AND EXITING THE VEHICLE, THE CONTACT RETURNED TO FIND THE ENGINE RUNNING INDEPENDENTLY AND THE DOORS LOCKED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #10759801

6,572 miles · Jul 9, 2015
Electrical System

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT THE PRE-COLLISION SYSTEM FAILED TO WORK PROPERLY AND WAS ENGAGING AND DISENGAGING INDEPENDENTLY WHEN THERE WAS NO POTENTIAL CRASH. THE CONTACT MENTIONED THAT WHEN THE FAILURE OCCURRED, THE BRAKES ENGAGED, THE SEAT BELT TIGHTENED, AND THE VEHICLE DECELERATED WITHO…

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TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT THE PRE-COLLISION SYSTEM FAILED TO WORK PROPERLY AND WAS ENGAGING AND DISENGAGING INDEPENDENTLY WHEN THERE WAS NO POTENTIAL CRASH. THE CONTACT MENTIONED THAT WHEN THE FAILURE OCCURRED, THE BRAKES ENGAGED, THE SEAT BELT TIGHTENED, AND THE VEHICLE DECELERATED WITHOUT WARNING. THE DEALER WAS MADE AWARE OF THE FAILURE AND WAS UNABLE TO SUPPLY A REMEDY. THE DEALER STATED THAT THE FEATURE WAS SET TO THE MANUFACTURER'S STANDARDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 6,572.

NHTSA ODI #10733038

10,000 miles · Oct 27, 2014
Electrical SystemFire

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT THE CENTER CONSOLE BECAME EXTREMELY HOT TO THE TOUCH AND A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT THE DEALER TESTED THE TEMPERATURE INSIDE THE CENTER CON…

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TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT THE CENTER CONSOLE BECAME EXTREMELY HOT TO THE TOUCH AND A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT THE DEALER TESTED THE TEMPERATURE INSIDE THE CENTER CONSOLE, WHICH READ MORE THEN 140 DEGREES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #10650308

Official recalls

4

20V024000 · Air Bags: Air Bag/restraint Control Module

Jan 17, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Consequence & remedy

Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

15V728000 · Forward Collision Avoidance: Crash Imminent Braking

Nov 3, 2015

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.

Consequence & remedy

Consequence: A vehicle that unexpectedly brakes increases the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.

14V715000 · Suspension:front:control Arm:lower Arm

Nov 7, 2014

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Camry, Camry HV, Avalon, and Avalon HV vehicles equipped with 16-inch and 17-inch rims. In the affected vehicles, the left-side front suspension lower arm may have been incorrectly manufactured. As a result, the left side lower arm may not have enough clamping surface area for one of the bolts that secures the lower arm to the lower ball joint.

Consequence & remedy

Consequence: Because of the insufficient clamping force, the lower arm may separate from the ball joint, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the left side lower arm, free of charge. The recall began on December 12, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

14V576000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

Sep 19, 2014

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Avalon, Camry, Sienna, and Highlander and model year 2015 Lexus RX350 vehicles. Fuel may leak from the one of the fuel delivery pipes in the engine compartment.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Toyota will notify owners, and dealers will replace any of the suspect fuel delivery pipes free of charge. The recall began November 17, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA19001 · Electrical Overstress

Opened Apr 19, 2019 · Closed Sep 19, 2024

Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.