NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
205 reports1,000 miles · May 27, 2014
Air Bags
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 14V147000 (AIR BAG) HOWEVER, THE PART WAS CURRENTLY UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTU…
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TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 14V147000 (AIR BAG) HOWEVER, THE PART WAS CURRENTLY UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
NHTSA ODI #10594333
35,000 miles · Apr 17, 2014
Air Bags
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LAMP ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS A CONNECTION PROBLEM UNDER THE PASSENGER SEAT AND AS A RESULT, THE WIRING HARNESS NEEDED TO BE REPLACED. THE MANU…
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TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LAMP ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS A CONNECTION PROBLEM UNDER THE PASSENGER SEAT AND AS A RESULT, THE WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 43,000.
NHTSA ODI #10583296
76,011 miles · Apr 4, 2014
Electrical SystemEngineFuel System, GasolineCrash
I WAS ALONE IN THE CAR AND HAD DRIVEN INTO MY DRIVEWAY (AFTER OPENING THE GARAGE DOOR) TO ENTER THE GARAGE. THE CAR SUDDENLY TOOK OFF AND BEFORE I KNEW, I HAD CRASHED INTO THE SIDE OF THE GARAGE AND WENT THROUGH IT. THE CAR SMASHED INTO GARDENING TOOLS, SNOW SHOVELS, LAWN MOWER, LEAF BLOWER, TRASH CANS, AND FLOWERING POTS. IT CA…
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I WAS ALONE IN THE CAR AND HAD DRIVEN INTO MY DRIVEWAY (AFTER OPENING THE GARAGE DOOR) TO ENTER THE GARAGE. THE CAR SUDDENLY TOOK OFF AND BEFORE I KNEW, I HAD CRASHED INTO THE SIDE OF THE GARAGE AND WENT THROUGH IT. THE CAR SMASHED INTO GARDENING TOOLS, SNOW SHOVELS, LAWN MOWER, LEAF BLOWER, TRASH CANS, AND FLOWERING POTS. IT CAME TO A STOP PARTLY BY THE COAT CLOSET WALL THAT PROTRUDES INTO THE GARAGE AND PARTLY BY ALL THE STUFF THAT GOT CAUGHT UNDER THE CAR. THE GARAGE DOOR RAILING WAS DAMAGED AND THE DOOR WAS HANGING A FEW INCHES ABOVE MY CAR. I HEARD THINGS FALLING ABOVE ME. I THOUGHT THAT THE ROOF WOULD COLLAPSE. I REALIZED THAT THE CAR WAS STILL REVVING AND I SHUT IT. I SAT FOR A FEW MINUTES AND THEN I OPENED THE DOOR AND RAN OUT INTO THE HOUSE. THE CAR, THE GARAGE, AND GARAGE CONTENTS WERE DAMAGED. THE AIRBAGS DID NOT DEPLOY. I THINK IT WAS CAUSED BY UNINTENDED ACCELERATION. I WAS DRIVING AT ABOUT 5 MPH IN THE DRIVEWAY AND I HAVE BEEN DOING THIS FOR THE LAST 10 YEARS. IT APPEARED THAT THE CAR JUST FLEW AND I HAD NO CONTROL OVER IT. *TR
NHTSA ODI #10577514
75,890 miles · Dec 17, 2013
Service Brakes, Hydraulic
I WAS DRIVING IN MY LANE AT 40 MPH UNTIL AN AUSTEX TOWING TRUCK WENT INTO MY LANE WITHOUT A SIGNAL AND I WAS RIGHT BESIDE HIM. I HONKED TO NO AVAIL AND HE WAS STILL PROCEEDING INTO MY LANE. I HIT THE BRAKES AS HARD AS I COULD TO AVOID HIM HITTING ME AND I HAD TO SWERVE A LITTLE TO MY LEFT (TO MY LEFT WAS THE CURB AS IT WAS A 2 L…
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I WAS DRIVING IN MY LANE AT 40 MPH UNTIL AN AUSTEX TOWING TRUCK WENT INTO MY LANE WITHOUT A SIGNAL AND I WAS RIGHT BESIDE HIM. I HONKED TO NO AVAIL AND HE WAS STILL PROCEEDING INTO MY LANE. I HIT THE BRAKES AS HARD AS I COULD TO AVOID HIM HITTING ME AND I HAD TO SWERVE A LITTLE TO MY LEFT (TO MY LEFT WAS THE CURB AS IT WAS A 2 LANE ROAD) TO AVOID HIM HITTING MY RIGHT SIDE OF THE CAR. AFTER I AVOIDED HIM, HE WAS DRIVING HALF INTO BOTH LANES FOR ABOUT 5 SECONDS THEN HE RETURNED TO HIS LANE. *TR
NHTSA ODI #10556313
58,000 miles · Nov 16, 2013
Air Bags
AIR BAG WARNING LIGHT FLASHES CONTINUOUSLY FROM TIME TO TIME, THEN OPERATES NORMALLY AFTER INSTRUMENT PANEL START UP CHECK. MANY SIMILAR COMMENTS MAY BE FOUND ON INTERNET BY SEARCHING 2004 (AND OTHER MODEL YEARS) TOYOTA AVALON. DEALERS NOR TOYOTA MANUFACTURING APPEAR NOT TO HAVE AN ABSOLUTE/ACCURATE RESOLUTION. SOME TECHNIC…
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AIR BAG WARNING LIGHT FLASHES CONTINUOUSLY FROM TIME TO TIME, THEN OPERATES NORMALLY AFTER INSTRUMENT PANEL START UP CHECK. MANY SIMILAR COMMENTS MAY BE FOUND ON INTERNET BY SEARCHING 2004 (AND OTHER MODEL YEARS) TOYOTA AVALON. DEALERS NOR TOYOTA MANUFACTURING APPEAR NOT TO HAVE AN ABSOLUTE/ACCURATE RESOLUTION. SOME TECHNICIANS FEEL THE PROBLEM (AMONG OTHERS) MAY BE RELATED TO A STEERING RECALL REPAIR AS A CABLE WITHIN THE STEERING COLUMN COULD HAVE BEEN DAMAGED IN THE REPAIR PROCESS OR STEERING SYSTEM FAILURE OR AS AN INADVERTENT CABLE WEAR UNDER NORMAL STEERING CONDITIONS. OWNERS ARE BEARING THE COST OF REPAIR AND LOSS OF VEHICLE RESALE VALUE. UNKNOWN IS THE POTENTIAL LACK OF PASSENGER SAFETY IF THE AIR BAG SYSTEM IS INOPERATIVE. ACCIDENT RECORDS INDICATE THAT IN SOME ACCIDENT CASES AIR BAGS HAVE NOT DEPLOYED AND PASSENGER INJURY/DEATH HAS OCCURRED. *TR
NHTSA ODI #10552573
14,000 miles · Oct 28, 2013
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE SHE DRIVING AT LOW SPEEDS OF UNDER 10 MPH. THE CONTACT LOST CONTROL OF THE VEHICLE, TRAVELED OVER THE CURB AND CRASHED INTO A MAIL BOX. THE POLICE DEPARTMENT WAS PRESENT HOWEVER, NO INJURIES WERE REPORTED. THE MANUFACTURER W…
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TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE SHE DRIVING AT LOW SPEEDS OF UNDER 10 MPH. THE CONTACT LOST CONTROL OF THE VEHICLE, TRAVELED OVER THE CURB AND CRASHED INTO A MAIL BOX. THE POLICE DEPARTMENT WAS PRESENT HOWEVER, NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 40,600. ..UPDATED 12-26-13 *BF
NHTSA ODI #10549858
90,000 miles · Jul 9, 2013
Vehicle Speed Control
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT TURNED THE VEHICLE ON AND WHEN HE SHIFTED INTO DRIVE GEAR, THE ACCELERATOR PEDAL WAS EXTREMELY DIFFICULT TO DEPRESS. THE VEHICLE WAS NOT DRIVEN SINCE THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. T…
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TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT TURNED THE VEHICLE ON AND WHEN HE SHIFTED INTO DRIVE GEAR, THE ACCELERATOR PEDAL WAS EXTREMELY DIFFICULT TO DEPRESS. THE VEHICLE WAS NOT DRIVEN SINCE THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA ODI #10523854
176,000 miles · May 29, 2013
Latches/locks/linkages
ON 5-27-2013, I EXPERIENCED A TERRIFYING INCIDENT WITH MY TOYOTA AVALON. I STOPPED THE VEHICLE, AND LEFT THE ENGINE RUNNING TO KEEP THE A/C GOING FOR OUR DOG, WHILE I ASSISTED MY WIFE FROM THE BACK SEAT. I PRESSED THE DOOR UNLOCK FEATURE TO OPEN ALL THE DOOR LOCKS. WHEN I EXITED FROM THE DRIVER SIDE I CLOSED THAT DOOR. WHEN MY W…
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ON 5-27-2013, I EXPERIENCED A TERRIFYING INCIDENT WITH MY TOYOTA AVALON. I STOPPED THE VEHICLE, AND LEFT THE ENGINE RUNNING TO KEEP THE A/C GOING FOR OUR DOG, WHILE I ASSISTED MY WIFE FROM THE BACK SEAT. I PRESSED THE DOOR UNLOCK FEATURE TO OPEN ALL THE DOOR LOCKS. WHEN I EXITED FROM THE DRIVER SIDE I CLOSED THAT DOOR. WHEN MY WIFE EXISTED FROM THE REAR DRIVER SIDE I CLOSED THAT DOOR AND THEN WENT TO THE REAR PASSENGER DOOR TO GET MY DOG. IN THAT SHORT PERIOD OF TIME, ALL OF THE DOORS HAD AUTOMATICALLY LOCKED, TRAPPING MY DOG IN THE CAR. I AM VERY CONCERNED THAT THIS MIGHT HAPPEN WHEN A CHILD IS IN THE VEHICLE. IN MY CASE I WAS FORTUNATE ENOUGH TO HAVE MY SON DRIVE ME TO MY HOME TO GET MY SPARE KEY AND RETURN TO OPEN THE VEHICLE. THE RESPONSE FROM TOYOTA TO THIS COMPLAINT WAS TO TAKE THE VEHICLE TO A DEALER, BUT THEY OFFERED NO EXPLANATION OR REASON FOR THIS EVENT. *TR
NHTSA ODI #10514158
Mileage unknown · May 8, 2013
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH INTO A PARKING SPACE AND DEPRESSED THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE ERRONEOUSLY SURGED FORWARD AND CRASHED INTO A PARKED VEHICLE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN AUT…
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TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH INTO A PARKING SPACE AND DEPRESSED THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE ERRONEOUSLY SURGED FORWARD AND CRASHED INTO A PARKED VEHICLE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE FRONT END OF THE VEHICLE WAS REPAIRED. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE UNINTENDED ACCELERATION RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10511086
Mileage unknown · Jan 15, 2013
Power TrainSteeringSuspension
2004 TOYOTA AVALON. CONSUMER REQUESTS REIMBURSEMENT FOR POWER STEERING AND WHEEL HUB REPAIRS. *SMD THE CONSUMER STATED SHE EXPERIENCED STEERING FAILURE, TWO YEARS PRIOR TO THE RECALL. THE CONSUMER WENT TO A LOCAL MECHANIC, BECAUSE THE TOYOTA DEALERSHIP WAS TOO FAR TO DRIVE TO FOR THE REPAIR. UPON SUBMITTING ALL THE REQUIRED …
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2004 TOYOTA AVALON. CONSUMER REQUESTS REIMBURSEMENT FOR POWER STEERING AND WHEEL HUB REPAIRS. *SMD THE CONSUMER STATED SHE EXPERIENCED STEERING FAILURE, TWO YEARS PRIOR TO THE RECALL. THE CONSUMER WENT TO A LOCAL MECHANIC, BECAUSE THE TOYOTA DEALERSHIP WAS TOO FAR TO DRIVE TO FOR THE REPAIR. UPON SUBMITTING ALL THE REQUIRED PROOF, TOYOTA REFUSED REIMBURSEMENT STATING THE REPAIR SHE PAID FOR WAS NOT THE REASON FOR THE RECALL. THEREFORE, THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR THE CORRECT REPAIR, WHICH SHE FELT HAD ALREADY BEEN DONE. LAST FALL, THE CONSUMER STARTED TO HEAR A WHIRRING NOISE WHILE DRIVING ON THE HIGHWAY. THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM THEN, THE NOISE BECAME LOUDER AND AGAIN, SHE WENT BACK TO THE DEALER. AT THAT TIME, THE NOISE WAS DIAGNOSED AS A WHEEL HUB THAT NEEDED TO BE REPLACE AT A COST OF $ 750 PER WHEEL PLUS TAX TOTALING OVER $3,000. THE LEAD MECHANIC DIAGNOSED THE PROBLEM AS BEING ONE REPLACEMENT OF THE RIGHT REAR HUB, NOT ALL FOUR. *JB
NHTSA ODI #10492661
Official recalls
3Jan 28, 2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2004 Toyota Corolla vehicles manufactured December 28, 2001, to May 2, 2004, 2003-2004 Toyota Corolla Matrix vehicles manufactured January 6, 2002, to April 29, 2004, 2003-2004 Avalon vehicles manufactured June 5, 2002, to December 20, 2004, and 2003-2004 Pontiac Vibe vehicles manufactured January 18, 2002, to April 27, 2004. Due to electrical noise, a component in the air bag control module may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Consequence & remedy
Consequence: Inadvertent deployment of the air bags or the seat belt pretensioners increases the risk of an injury or crash.
Remedy: Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the air bag control module, free of charge. The recall began on August 24, 2015. Toyota owners may contact Toyota customer service at 1-800-331-4331. GM issued an interim notification to owners on March 27, 2015. The recall began on August 24, 2015. Pontiac owners may call 1-800-620-7668. Note: This recall supersedes recalls 13V-029 and 14V-147. Vehicles that had a noise filter installed as the remedy for one of those campaigns need to have the air bag control module replaced under this campaign.
Nov 9, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.
Consequence & remedy
Consequence: IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Jul 29, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2000-2004 AVALON VEHICLES. DUE TO IMPROPER CASTING OF THE STEERING LOCK BAR, THERE IS A POSSIBILITY THAT A MINUTE CRACK MAY DEVELOP ON THE SURFACE OF THE LOCK BAR. SUCH A CRACK MAY EXPAND OVER A LONG PERIOD OF REPEATED LOCK AND UNLOCK OPERATIONS, AND EVENTUALLY THE LOCK BAR COULD BREAK.
Consequence & remedy
Consequence: SHOULD THE STEERING LOCK BAR BREAK, THE STEERING WHEEL WOULD LOCK AND THE DRIVER WOULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE STEERING INTERLOCK DEVICE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗