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2004 Toyota Avalon

Owner reports · Recalls · Investigations

More warning signs than most Avalon years

Owner complaints for the 2004 Toyota Avalon are substantially higher than the model-year median of 101.

About this comparison →

When problems were reported

Mileage at the reported incident

114 reports with mileage · 91 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 127 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

27 crash reports0 fire reports13 injury reports

Vehicle Speed Control complaints

25 reports
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37,000 miles · Nov 15, 2010
Vehicle Speed ControlCrashInjury

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT AS SHE SHIFTED INTO DRIVE AND DEPRESSED THE ACCELERATOR PEDAL LIGHTLY, THE VEHICLE RAPIDLY ACCELERATED TO 50 MPH. THE CONTACT ATTEMPTED TO STOP THE ABNORMAL ACCELERATION BY DEPRESSING THE BRAKES BUT TO NO AVAIL. SHE CRASHED INTO THREE CARS AS A RESULT OF THE SUDD…

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TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT AS SHE SHIFTED INTO DRIVE AND DEPRESSED THE ACCELERATOR PEDAL LIGHTLY, THE VEHICLE RAPIDLY ACCELERATED TO 50 MPH. THE CONTACT ATTEMPTED TO STOP THE ABNORMAL ACCELERATION BY DEPRESSING THE BRAKES BUT TO NO AVAIL. SHE CRASHED INTO THREE CARS AS A RESULT OF THE SUDDEN ACCELERATION AND WAS REPORTED AS INJURED. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED THAT THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE. THERE WERE ALSO PICTURES AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 37,000.

NHTSA ODI #10365774

53,082 miles · Mar 15, 2010
Air BagsVehicle Speed ControlCrashInjury

1. I WAS AT NELLIS AIR FORCE BASE PERFORMING A CEREMONY. AFTER THE CEREMONY I ENTERED THE VEHICLE WITH WIFE TO GO TO THE BASE SHOPPING AREA. THE VEHICLE WAS PARKED IN A PARKING SPACE WITH A CONCRETE TIRE STOP, AND WALL IN FRONT. ENTERED THE VEHICLE TO BACK OUT. IT CAME OUT QUICKER THAN NORMAL OFF AXIS AND THE REAR BUMPER IMPACTE…

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1. I WAS AT NELLIS AIR FORCE BASE PERFORMING A CEREMONY. AFTER THE CEREMONY I ENTERED THE VEHICLE WITH WIFE TO GO TO THE BASE SHOPPING AREA. THE VEHICLE WAS PARKED IN A PARKING SPACE WITH A CONCRETE TIRE STOP, AND WALL IN FRONT. ENTERED THE VEHICLE TO BACK OUT. IT CAME OUT QUICKER THAN NORMAL OFF AXIS AND THE REAR BUMPER IMPACTED THE CONCRETE PROTECTOR TO A POLE WITH VERY LITTLE DAMAGE. I PUT THE VEHICLE IN NEUTRAL AND FELT NO OUT OF THE ORDINARY INDICATIONS. 2. I PUT IT INTO DRIVE WITH MY FOOT ON THE BRAKE TO PULL FORWARD THEN BACK OUT. THE CAR ACCELERATED AT FULL POWER SUFFICIENT ENOUGH TO KICK OUT THE CONCRETE TIRE STOP BEHIND THE VEHICLE, AND TOTAL THE FRONT END OF THE 2003 TOYOTA AVALON X LS TO THE TUNE OF 17684 DOLLARS.. I PURCHASED THE VEHICLE IN DECEMBER OF 2008 AND HAD NO PRIOR PROBLEMS, AND NOT BEING A RECALLED AVALON NO WARNING. I WENT THROUGH THE NHTSA DATABASE FOR AVALON FROM 2000--2010 AND FOUND I HAD THE EXACT SAME PROBLEM OTHERS REPORTED. 3. TOYOTA DEALERSHIP WAS CONTACTED AT THE TIME OF THE ACCIDENT. WHEN I CALLED CORPORATE LATER IN THE MONTH THEY DID NOT EVEN HAVE THE VEHICLE IN MY NAME. I ASKED FOR AN INSPECTOR AND THEY SENT ONE HIS NAME EMAIL ETC IS ON FILE. WHEN I CALLED TOYOTA CORPORATE AGAIN THEY SAID I WOULD GET A LETTER FROM THEIR CLAIMS DEPARTMENT. ABOUT THE FINDINGS.IN 2-4 WEEKS. THEY DID NOT OFFER TO PICK UP THE RENTAL OR TO PROVIDE ANY ASSISTANCE.. NOTE: I PUT IN SPEED CONTROL AND AIR BAGS FOR I HAD TO PUT IN SOMETHING TO MAKE THE MENU WORK. IT ACCELERATED OUT OF CONTROL WITH MY FOOT ON THE BRAKE THE EXACT CAUSE IS TO BE DETERMINED, I COULD NOT CONTROL THE SPEED SO THAT FIT CLOSEST. THE AIR BAGS DID NOT DEPLOY FOR IT HIT ON AN ANGLE, A FLAW IN THE DESIGN. IF YOU ACCELERATE AT FULL POWER INTO A BRICK WALL THEY SHOULD DEPLOY. PARKING SPACE SPEED UNKNOWN PUT IN 30 MPH TO MAKE THE FORM WORK. FORM NEEDS UPDATING THIS SHOULD BE OPTIONAL. *TR

NHTSA ODI #10319997

75,000 miles · Mar 10, 2010
Vehicle Speed Control

TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE THE VEHICLE WAS TRAVELING 40 MPH THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES AND THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO SLOW DOWN THE VEHICLE BUT THE BRAKES WOULD NOT ENGAGE. IN ORDER TO STOP THE VEHICLE THE CONTACT HAD TO SHIFT INTO NEUTRAL GEAR…

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TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE THE VEHICLE WAS TRAVELING 40 MPH THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES AND THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO SLOW DOWN THE VEHICLE BUT THE BRAKES WOULD NOT ENGAGE. IN ORDER TO STOP THE VEHICLE THE CONTACT HAD TO SHIFT INTO NEUTRAL GEAR AND APPLY THE EMERGENCY BRAKE; HOWEVER, WHEN THE VEHICLE CAME TO A STOP THE ENGINE WAS STILL SURGING. THE FAILURE MILEAGE WAS 75000 AND THE CURRENT MILEAGE WAS 77000.

NHTSA ODI #10318413

60,000 miles · Mar 7, 2010
Vehicle Speed ControlCrash

MY 2004 TOYOTA AVALON SUDDENLY ACCELERATED WHILE BACKING OUT OF OUR GARAGE. IT SPED BACKWARDS ONLY STOPPING WHEN IT SLAMMED INTO OUR FRONT DECK. OVER $5000 DAMAGE, BUT NO INJURIES. *TR

NHTSA ODI #10317457

45,400 miles · Mar 3, 2010
Service Brakes, ElectricVehicle Speed ControlCrashInjury

WHILE BACKING SLOWLY, THE RIGHT FOOT WAS MOVED FROM ACCELERATOR TO FOOT BRAKE PEDAL. AS PRESSURE WAS APPLIED TO THE FOOT BRAKE, THE CAR ACCELERATED IN REVERSE, CONTINUED TURNING, SMASHED ALONG SIDE OF ANOTHER VEHICLE AND TURNED A HALF CIRCLE. DRIVER'S LEFT FOOT PRESSED THE EMERGENCY BRAKE CAUSING CAR TO STOP. TOTAL ELAPSED…

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WHILE BACKING SLOWLY, THE RIGHT FOOT WAS MOVED FROM ACCELERATOR TO FOOT BRAKE PEDAL. AS PRESSURE WAS APPLIED TO THE FOOT BRAKE, THE CAR ACCELERATED IN REVERSE, CONTINUED TURNING, SMASHED ALONG SIDE OF ANOTHER VEHICLE AND TURNED A HALF CIRCLE. DRIVER'S LEFT FOOT PRESSED THE EMERGENCY BRAKE CAUSING CAR TO STOP. TOTAL ELAPSED TIME NO MORE THAN TWO SECONDS. *TR

NHTSA ODI #10316175

Mileage unknown · Feb 18, 2010
Vehicle Speed ControlCrashInjury

MY 2004 TOYOTA EXPERIENCED A SUDDEN ACCELERATION ON A SLIGHT UPGRADE WHICH CAUSED THE CAR TO GO INTO A RAPID UNCONTROLLABLE SPIN. THIS RESULTED IN A HEAD ON COLLISION WITH A PICK UP TRUCK. MY WIFE SUFFERED INJURIES TO HER HEAD WHEN THE REAR VIEW MIRROR FLEW OFF THE WINDOW AND STRUCK HER IN THE HEAD. THIS RESULTED IN MEMORY LOSS …

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MY 2004 TOYOTA EXPERIENCED A SUDDEN ACCELERATION ON A SLIGHT UPGRADE WHICH CAUSED THE CAR TO GO INTO A RAPID UNCONTROLLABLE SPIN. THIS RESULTED IN A HEAD ON COLLISION WITH A PICK UP TRUCK. MY WIFE SUFFERED INJURIES TO HER HEAD WHEN THE REAR VIEW MIRROR FLEW OFF THE WINDOW AND STRUCK HER IN THE HEAD. THIS RESULTED IN MEMORY LOSS AND SHE NOW SUFFERS FROM RECURRING HEADACHES. THE CAR WAS A TOTAL LOSS. *TR

NHTSA ODI #10311838

67,000 miles · Feb 17, 2010
Vehicle Speed ControlCrash

TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF A PARKING SPACE AT A LOW SPEED THE VEHICLE HAD SUDDENLY ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A NEARBY VEHICLE. NO ONE WAS INJURED DURING THE CRASH. A POLICE REPORT WAS NOT FILED FOR THE INCIDENT. THE VEHICLE H…

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TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF A PARKING SPACE AT A LOW SPEED THE VEHICLE HAD SUDDENLY ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A NEARBY VEHICLE. NO ONE WAS INJURED DURING THE CRASH. A POLICE REPORT WAS NOT FILED FOR THE INCIDENT. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 67,000. UPDATED 3/30/2010 AFTER BACKING OUT OF A PARKING SPACE, THE CONSUMER SHIFTED THE VEHICLE INTO DRIVE AND IT ACCELERATED. UPDATED 06/04/10

NHTSA ODI #10311243

Mileage unknown · Feb 16, 2010
Air BagsVehicle Speed ControlCrash

ON JULY 14, 2007 MY PARENTS WERE INVOLVED IN A SINGLE-CAR CRASH IN THE RESIDENTIAL AREA OF NEW BLOOMFIELD, MO. MY 84-YEAR-OLD FATHER WAS DRIVING A 2004 TOYOTA AVALON, SUDDENLY LEFT THE RIGHT SIDE OF THE ROADWAY, FLIPPED THE VEHICLE, AND LANDED UPSIDE DOWN, BACK ON THE PAVEMENT. MY 79-YEAR-OLD MOTHER WAS KILLED INSTANTLY FROM H…

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ON JULY 14, 2007 MY PARENTS WERE INVOLVED IN A SINGLE-CAR CRASH IN THE RESIDENTIAL AREA OF NEW BLOOMFIELD, MO. MY 84-YEAR-OLD FATHER WAS DRIVING A 2004 TOYOTA AVALON, SUDDENLY LEFT THE RIGHT SIDE OF THE ROADWAY, FLIPPED THE VEHICLE, AND LANDED UPSIDE DOWN, BACK ON THE PAVEMENT. MY 79-YEAR-OLD MOTHER WAS KILLED INSTANTLY FROM HEAD TRAUMA, AND MY FATHER PASSED AWAY FROM INJURIES SUSTAINED IN THE ACCIDENT 7 WEEKS LATER. THE AUTHORITIES COULD NOT DETERMINE THE CAUSE OF THE ACCIDENT, AND MY FATHER COULD NOT REMEMBER ANY DETAILS, AS HE HAD EXTRAORDINARY INTERNAL TRAUMA AND WAS IN ICU FOR MOST OF HIS REMAINING 7 WEEKS. I HAVE PETITIONED THE AUTO INSURER, ALLSTATE SEVERAL TIMES, BUT THEY HAVE NOT RESPONDED TO MY E-MAILS, AND ALTHOUGH IT IS LIKELY THIS VEHICLE HAS BEEN DESTROYED, BASED ON ALL THE MEDIA ABOUT SUDDEN ACCELERATION OF TOYOTA VEHICLES, THIS COULD CERTAINLY HAVE BEEN A CONTRIBUTING FACTOR TO, IF NOT THE CAUSE OF, THIS HORRIFIC ACCIDENT. WE HAVE BEEN VEXED BY THE WHOLE INCIDENT, AND IT NEVER OCCURRED TO ME TO REQUEST HAVING THE AVALON INSPECTED (HIGHLY RATED VEHICLE AND ALL...), UNTIL ALL THE RECENT MEDIA OF OTHER DEATHS INVOLVING TOYOTA VEHICLES. UPDATED 03/10/10 *BF *TR UPDATED IVOQ 08/03/10 UPDATED 9/21/2011*CW

NHTSA ODI #10311070

61,000 miles · Jan 31, 2010
Vehicle Speed Control

ACCELERATOR STUCK TWO DIFFERENT TIMES ON MY 2004 TOYOTA AVALON. *TR

NHTSA ODI #10303494

Mileage unknown · Aug 28, 2008
Vehicle Speed Control

THREE TIMES DURING THE PAST YEAR, MY 2004 TOYOTA AVALON XLS, ACELERATED WHILE DRIVING ALONG THE ROAD. BRAKE WAS APPLIED AND THE VEHICLE CONTINUE TO WORK WITHOUT INCIDENT. WHY HAS THIS HAPPENED? IS IT A DEFECT??? *TR

NHTSA ODI #10240116

Official recalls

3

15V043000 · Air Bags:frontal

Jan 28, 2015

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2004 Toyota Corolla vehicles manufactured December 28, 2001, to May 2, 2004, 2003-2004 Toyota Corolla Matrix vehicles manufactured January 6, 2002, to April 29, 2004, 2003-2004 Avalon vehicles manufactured June 5, 2002, to December 20, 2004, and 2003-2004 Pontiac Vibe vehicles manufactured January 18, 2002, to April 27, 2004. Due to electrical noise, a component in the air bag control module may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Consequence & remedy

Consequence: Inadvertent deployment of the air bags or the seat belt pretensioners increases the risk of an injury or crash.

Remedy: Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the air bag control module, free of charge. The recall began on August 24, 2015. Toyota owners may contact Toyota customer service at 1-800-331-4331. GM issued an interim notification to owners on March 27, 2015. The recall began on August 24, 2015. Pontiac owners may call 1-800-620-7668. Note: This recall supersedes recalls 13V-029 and 14V-147. Vehicles that had a noise filter installed as the remedy for one of those campaigns need to have the air bag control module replaced under this campaign.

11V539000 · Engine And Engine Cooling

Nov 9, 2011

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.

Consequence & remedy

Consequence: IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

10V345000 · Steering

Jul 29, 2010

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2000-2004 AVALON VEHICLES. DUE TO IMPROPER CASTING OF THE STEERING LOCK BAR, THERE IS A POSSIBILITY THAT A MINUTE CRACK MAY DEVELOP ON THE SURFACE OF THE LOCK BAR. SUCH A CRACK MAY EXPAND OVER A LONG PERIOD OF REPEATED LOCK AND UNLOCK OPERATIONS, AND EVENTUALLY THE LOCK BAR COULD BREAK.

Consequence & remedy

Consequence: SHOULD THE STEERING LOCK BAR BREAK, THE STEERING WHEEL WOULD LOCK AND THE DRIVER WOULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE STEERING INTERLOCK DEVICE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.