NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
28 reportsClear category filterMileage unknown · Mar 20, 2012
Engine And Engine CoolingSteering
2004 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO TWO RECALL NOTICES *TGW THE CONSUMER STATED IT WOULD BE A 150 MILE- ROUND TRIP TO THE NEAREST DEALER TO HAVE THE RECALLS PERFORMED. THE CONSUMER STATED THERE WERE COMPETENT FORD, GM AND CHRYSLER AUTOMOTIVE TECHNICIANS THAT COULD PERFORM THE WORK IF PROVIDED THE PARTS AND GUIDAN…
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2004 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO TWO RECALL NOTICES *TGW THE CONSUMER STATED IT WOULD BE A 150 MILE- ROUND TRIP TO THE NEAREST DEALER TO HAVE THE RECALLS PERFORMED. THE CONSUMER STATED THERE WERE COMPETENT FORD, GM AND CHRYSLER AUTOMOTIVE TECHNICIANS THAT COULD PERFORM THE WORK IF PROVIDED THE PARTS AND GUIDANCE. *JB
NHTSA ODI #10453036
Mileage unknown · Feb 15, 2012
Engine And Engine CoolingService Brakes, HydraulicSteering
2004 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE CONCERNING ENGINE CRANKSHAFT PULLEY *TGW THE CONSUMER BELIEVED UNNECESSARY REPAIRS WERE MADE TO THE VEHICLE, PRIOR TO RECEIVING THE RECALL NOTICE. THE CONSUMER EXPERIENCED DIFFICULTY IN TURNING THE STEERING WHEEL, THE STEERING WAS SLUGGISH AND THERE WAS A VI…
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2004 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE CONCERNING ENGINE CRANKSHAFT PULLEY *TGW THE CONSUMER BELIEVED UNNECESSARY REPAIRS WERE MADE TO THE VEHICLE, PRIOR TO RECEIVING THE RECALL NOTICE. THE CONSUMER EXPERIENCED DIFFICULTY IN TURNING THE STEERING WHEEL, THE STEERING WAS SLUGGISH AND THERE WAS A VIBRATION. THE POWER STEERING PUMP WAS REPLACED. THE BRAKES, TIRES, AND RACK AND PINION WERE ALSO REPLACED. *JB
NHTSA ODI #10448683
75,000 miles · Mar 28, 2011
Steering
IN DECEMBER, I TOOK MY 2004 AVALON TO THE DEALERSHIP FOR THE STEERING COLUMN BRACKET RECALL. SHORTLY AFTER, I RETURNED TO THE DEALERSHIP COMPLAINING ABOUT MY ODD STEERING. I COULD FEEL THE STEERING STIFFEN, THEN RETURN TO NORMAL, THEN BACK TO STIFFENING. THE DEALERSHIP HAD THE CAR FOR A DAY TO CHECK OUT THE STEERING WHICH THEY C…
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IN DECEMBER, I TOOK MY 2004 AVALON TO THE DEALERSHIP FOR THE STEERING COLUMN BRACKET RECALL. SHORTLY AFTER, I RETURNED TO THE DEALERSHIP COMPLAINING ABOUT MY ODD STEERING. I COULD FEEL THE STEERING STIFFEN, THEN RETURN TO NORMAL, THEN BACK TO STIFFENING. THE DEALERSHIP HAD THE CAR FOR A DAY TO CHECK OUT THE STEERING WHICH THEY COULDN'T FIND ANYTHING WRONG WITH IT. NOW, MY STEERING IS STIFF ALL OF THE TIME. I AM AFRAID TO DRIVE THE CAR. IT IS NOT SAFE TO BE ON THE ROAD. IN RESEARCHING I HAVE NOT FOUND A RECALL FOR THIS PROBLEM. CLEARLY, THERE IS A STEERING PROBLEM SINCE I HAVE FOUND SEVERAL SIMILAR COMPLAINTS. A RECALL SHOULD IMMEDIATELY BE ORDERED BY TOYOTA. *TR
NHTSA ODI #10393049
71,986 miles · Jan 11, 2011
Steering
ON 30 DECEMBER 2010, I TOOK MY 2004 TOYOTA AVALON FOR SERVICE PER A RECALL FOR A STEERING BRACKET REPLACEMENT. I PICKED UP THE CAR ON 03 JANUARY 2011 AND DROVE IT HOME. THE NEXT TIME IT WAS DRIVEN WAS ON JANUARY 10 AND I NOTICED THE STEERING WAS "STICKING" SO I NOTIFIED THE TOYOTA SERVICE DEPARTMENT. WHILE DRIVING TO HAVE THE…
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ON 30 DECEMBER 2010, I TOOK MY 2004 TOYOTA AVALON FOR SERVICE PER A RECALL FOR A STEERING BRACKET REPLACEMENT. I PICKED UP THE CAR ON 03 JANUARY 2011 AND DROVE IT HOME. THE NEXT TIME IT WAS DRIVEN WAS ON JANUARY 10 AND I NOTICED THE STEERING WAS "STICKING" SO I NOTIFIED THE TOYOTA SERVICE DEPARTMENT. WHILE DRIVING TO HAVE THE VEHICLE CHECKED, THE STEERING LOCKED UP AND I NEARLY CRASHED BEFORE MANAGING TO STOP. THE CAR WAS TOWED IN FOR SERVICE AND I WAS TOLD THAT THERE WAS A PROBLEM WITH THE "STEERING RACK". I HAVE SERIOUS CONCERNS THAT REPAIRS TO THE STEERING DUE TO A RECALL WERE PERFORMED AND IMMEDIATELY FOLLOWING THIS PROBLEM OCCURRED. *TR
NHTSA ODI #10376320
Mileage unknown · Dec 15, 2010
Steering
2004 TOYOTA AVALON WITH A RECALL FOR THE STEERING COLUMN UPPER BRACKET. *KB THE CONSUMER STATED SHE EXPERIENCED THE STEERING PROBLEM PRIOR TO THE RECALL. *JB
NHTSA ODI #10370162
61,399 miles · Oct 19, 2010
Steering
TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. HE RECEIVED A RECALL LETTER REGARDING RECALL 10V345000, STEERING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED AND THE CONTACT STATED THAT THE HEAT WAS WORKING NORMALLY. THE VEHICLE WAS PURCHASED USED IN 2008. THE CONTACT STATED THE HEAT WAS WORKING FINE UNTIL HE TOOK HIS…
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TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. HE RECEIVED A RECALL LETTER REGARDING RECALL 10V345000, STEERING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED AND THE CONTACT STATED THAT THE HEAT WAS WORKING NORMALLY. THE VEHICLE WAS PURCHASED USED IN 2008. THE CONTACT STATED THE HEAT WAS WORKING FINE UNTIL HE TOOK HIS VEHICLE TO THE DEALER; HOWEVER, THE DEALER WAS NOTIFIED AND WOULD NOT RETURN HIS CALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,399 AND THE CURRENT MILEAGE WAS 61,429.
NHTSA ODI #10361173
Mileage unknown · Sep 20, 2010
Steering
I GOT A NOTICE FROM TOYOTA THAT MY 2004 AVALON HAD BEEN RECALLED. I HAVE TRIED TO MAKE AN APPOINTMENT TO HAVE THIS PROBLEM FIXED. THE SERVICE DEPARTMENT OF TOYOTA OF ROCKWALL STATES THEY WILL RETURN MY CALL BUT THEY NEVER DO. THIS IS UNACCEPTABLE. I AM STILL WAITING FOR AN APPOINTMENT TO GET THIS RECALL REPAIRED. *TR
NHTSA ODI #10356638
20,000 miles · Jul 29, 2010
Steering
AT APPROXIMATELY 20,000 MILES STEERING FELT STIFF. WHEN TURNING, STEERING WHEEL DID NOT RETURN TO POSITION PROPERLY. STEERING WHEEL FEEDBACK DID NOT PROVIDE A SMOOTH MOTION WHEN MAKING TURNS. STEERING EFFORT WAS INTERMITTENT. THIS CONDITION WAS DANGEROUS BECAUSE SINCE STEERING SHOULD BE A SMOOTH PRECISE MANEUVER, ANY UNEXPECTED…
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AT APPROXIMATELY 20,000 MILES STEERING FELT STIFF. WHEN TURNING, STEERING WHEEL DID NOT RETURN TO POSITION PROPERLY. STEERING WHEEL FEEDBACK DID NOT PROVIDE A SMOOTH MOTION WHEN MAKING TURNS. STEERING EFFORT WAS INTERMITTENT. THIS CONDITION WAS DANGEROUS BECAUSE SINCE STEERING SHOULD BE A SMOOTH PRECISE MANEUVER, ANY UNEXPECTED STEERING RESPONSE IS POTENTIALLY DANGEROUS. BECAUSE THE CAR HAD LOW MILEAGE BUT WAS OUT OF WARRANTY, TOYOTA, CORP. PAID FOR PARTS AND I PAID FOR LABOR. TOYOTA DEALER FOUND STEERING SHAFT JOINT BINDING AND REPLACED PART. PROBLEM RETURNED AT APPROXIMATELY 35,000 MILES. THIS TIME DEALER REPLACED STEERING MAIN SHAFT ASSY. TILT R&R. AND SHAFT SUB-ASSEMBLY. *TR
NHTSA ODI #10346139
20,000 miles · Apr 9, 2010
Steering
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE SPEEDS OF 30 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING TWICE AND THE DEALER REPLACED THE LOWER STEERING SHAFT ON EACH OCCASION. THE REPAIRS DID NOT CORRECT T…
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TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE SPEEDS OF 30 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING TWICE AND THE DEALER REPLACED THE LOWER STEERING SHAFT ON EACH OCCASION. THE REPAIRS DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 35,000.
NHTSA ODI #10324719
Mileage unknown · Mar 9, 2010
Steering
2004 TOYOTA AVALON XLS- WHILE DRIVING ON THE EXPRESSWAY ONE DAY LAST WEEK, THE STEERING WHEEL BECAME VERY HARD TO TURN. TOOK THE CAR IMMEDIATELY TO THE TOYOTA DEALER THE SAME DAY. WAS TOLD THERE WASN'T ANYTHING WRONG WITH THE CAR. THE NEXT DAY THE SAME PROBLEM, TOOK THE CAR BACK TO DEALER AND ASKED FOR SOMEONE TO TEST DRIVE THE …
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2004 TOYOTA AVALON XLS- WHILE DRIVING ON THE EXPRESSWAY ONE DAY LAST WEEK, THE STEERING WHEEL BECAME VERY HARD TO TURN. TOOK THE CAR IMMEDIATELY TO THE TOYOTA DEALER THE SAME DAY. WAS TOLD THERE WASN'T ANYTHING WRONG WITH THE CAR. THE NEXT DAY THE SAME PROBLEM, TOOK THE CAR BACK TO DEALER AND ASKED FOR SOMEONE TO TEST DRIVE THE CAR WITH ME. THE MECHANIC COULD NOT TURN THE STEERING WHEEL WITHOUT STRONG FORCE. MY CAR HAS BEEN IN THE SHOP FOR 6 DAYS. *TR
NHTSA ODI #10318275
Official recalls
3Jan 28, 2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2004 Toyota Corolla vehicles manufactured December 28, 2001, to May 2, 2004, 2003-2004 Toyota Corolla Matrix vehicles manufactured January 6, 2002, to April 29, 2004, 2003-2004 Avalon vehicles manufactured June 5, 2002, to December 20, 2004, and 2003-2004 Pontiac Vibe vehicles manufactured January 18, 2002, to April 27, 2004. Due to electrical noise, a component in the air bag control module may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Consequence & remedy
Consequence: Inadvertent deployment of the air bags or the seat belt pretensioners increases the risk of an injury or crash.
Remedy: Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the air bag control module, free of charge. The recall began on August 24, 2015. Toyota owners may contact Toyota customer service at 1-800-331-4331. GM issued an interim notification to owners on March 27, 2015. The recall began on August 24, 2015. Pontiac owners may call 1-800-620-7668. Note: This recall supersedes recalls 13V-029 and 14V-147. Vehicles that had a noise filter installed as the remedy for one of those campaigns need to have the air bag control module replaced under this campaign.
Nov 9, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.
Consequence & remedy
Consequence: IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Jul 29, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2000-2004 AVALON VEHICLES. DUE TO IMPROPER CASTING OF THE STEERING LOCK BAR, THERE IS A POSSIBILITY THAT A MINUTE CRACK MAY DEVELOP ON THE SURFACE OF THE LOCK BAR. SUCH A CRACK MAY EXPAND OVER A LONG PERIOD OF REPEATED LOCK AND UNLOCK OPERATIONS, AND EVENTUALLY THE LOCK BAR COULD BREAK.
Consequence & remedy
Consequence: SHOULD THE STEERING LOCK BAR BREAK, THE STEERING WHEEL WOULD LOCK AND THE DRIVER WOULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE STEERING INTERLOCK DEVICE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗