2004 Toyota Avalon

DASH LIGHTS KEEP COMING ON SHOWING AIR BAGS ICON AND WE HAVE A RECALL DATED IN OCTOBER 2015 AND STATED THAT THE SUB-WIRE HARNESS WAS INSTALLED AND THE THE SRS ECU WAS NOT REPLACED. EVERY TIME I CALL MY LOCAL TOYOTA DEALERSHIP I FIND OUT THAT TOYOTA HAS NOT SENT THE REPLACEMENT PARTS. I USE [XXX] IN SYLACAUGA, AL 35150: PHONE [XXX]. GETTING WORRIED THAT THE AIR BAGS MIGHT DEPLOY ON US AND CAUSE US TO WRECK. TOYOTA IS DRAGGING FEET! MY PHONE IS [XXX] AND CAR IS IN WIFE'S NAME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE ELECTRICAL SYSTEM; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE AIR BAG WARNING LIGHT WAS FLASHING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC RESET THE WARNING LIGHTS BUT THE FAILURE WAS UNDETERMINED. THE FAILURE MILEAGE WAS 153,320.

I RECEIVED A LETTER FROM TOYOTA IN MARCH 2014 NOTIFYING ME OF A SAFETY RECALL INVOLVING THE ELECTRONIC CONTROL MODULE FOR THE SUPPLEMENTAL RESTRAINT SYSTEM. I TOOK THE VEHICLE TO THE LOCAL DEALER TO HAVE THE REMEDY INSTALLED, WHICH THEY DID. IN APPROXIMATELY FEBRUARY OF 2015 (SIX MONTHS AGO) I RECEIVED A SECOND LETTER INFORMING ME THAT THE ORIGINAL REMEDY IS NOT SUFFICIENT, THAT THE SRS ECU MUST ALSO BE REPLACED AND I WOULD RECEIVE NOTIFICATION WHEN THE PARTS WERE AVAILABLE TO CORRECT THE PROBLEM. AFTER SIX MONTHS I HAVE HEARD NOTHING ELSE AND WHEN I SPOKE TO THE TOYOTA CASE MANAGER TODAY SHE INDICATED THAT SHE HAD NO INFORMATION TO GIVE ME REGARDING THE AVAILABILITY OF THIS SAFETY RECALL. I DON'T BELIEVE THAT THIS IS A REASONABLE RESPONSE FROM TOYOTA REGARDING THIS SAFETY FIX AND I DON'T BELIEVE THAT TOYOTA IS MAKING A GOOD FAITH EFFORT TO RESOLVE THE PROBLEM.MY CASE NUMBER WITH TOYOTA IS 1508243039.

THERE WAS A RECALL INITIATED 27 MARCH 2014 FOR THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) ELECTRONIC CONTROL MODULE (ECM). TOYOTA MAILED LETTERS ON 05 MAY 2014 ADVISING OWNERS OF THE RECALL. AS OF TODAY (16 SEP 2014), TOYOTA HAS FAILED TO PROVIDE THE PARTS AND/OR FIX THE SRS ECM. AS OF TODAY, TOYOTA DOES NOT HAVE AN ESTIMATED DATE THAT THE PARTS WILL BE AVAILABLE TO REMEDY THIS RECALL #14V147. SINCE THIS IS A SAFETY ISSUE AND THE AIRBAG COULD DEPLOY UNEXPECTEDLY AT ANY TIME, PLEASE DIRECT TOYOTA TO PROVIDE THE PARTS AND FIX THIS SAFETY ISSUE AS SOON AS POSSIBLE. 6 MONTHS DELAY IS 5 MONTHS TOO LONG FOR DRIVERS TO BE PUT AT RISK BY TOYOTA'S FAILURE TO FIX THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V147000 (AIR BAG, ELECTRICAL). THE CONTACT NOTICED AN INTENSE BURNING ODOR IN THE VEHICLE AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN THE DEALER WHO STATED THAT THE PART FOR THE REPAIR MAY NOT ARRIVE UNTIL TWO MONTHS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

I WAS ALONE IN THE CAR AND HAD DRIVEN INTO MY DRIVEWAY (AFTER OPENING THE GARAGE DOOR) TO ENTER THE GARAGE. THE CAR SUDDENLY TOOK OFF AND BEFORE I KNEW, I HAD CRASHED INTO THE SIDE OF THE GARAGE AND WENT THROUGH IT. THE CAR SMASHED INTO GARDENING TOOLS, SNOW SHOVELS, LAWN MOWER, LEAF BLOWER, TRASH CANS, AND FLOWERING POTS. IT CAME TO A STOP PARTLY BY THE COAT CLOSET WALL THAT PROTRUDES INTO THE GARAGE AND PARTLY BY ALL THE STUFF THAT GOT CAUGHT UNDER THE CAR. THE GARAGE DOOR RAILING WAS DAMAGED AND THE DOOR WAS HANGING A FEW INCHES ABOVE MY CAR. I HEARD THINGS FALLING ABOVE ME. I THOUGHT THAT THE ROOF WOULD COLLAPSE. I REALIZED THAT THE CAR WAS STILL REVVING AND I SHUT IT. I SAT FOR A FEW MINUTES AND THEN I OPENED THE DOOR AND RAN OUT INTO THE HOUSE. THE CAR, THE GARAGE, AND GARAGE CONTENTS WERE DAMAGED. THE AIRBAGS DID NOT DEPLOY. I THINK IT WAS CAUSED BY UNINTENDED ACCELERATION. I WAS DRIVING AT ABOUT 5 MPH IN THE DRIVEWAY AND I HAVE BEEN DOING THIS FOR THE LAST 10 YEARS. IT APPEARED THAT THE CAR JUST FLEW AND I HAD NO CONTROL OVER IT. *TR