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2002 Toyota Avalon

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Toyota Avalon do not stand out strongly from the model-year median of 101.

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When problems were reported

Mileage at the reported incident

76 reports with mileage · 40 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

32 crash reports2 fire reports13 injury reports

What owners actually said

116 reports
Mileage unknown · Dec 1, 2009
SteeringVehicle Speed ControlCrash

I WAS DRIVING ON THE HIGH WAY WITH CRUISE CONTROL SET TO 65 MPH. WHEN I TAPPED ON THE BRAKE TO RESET THE CRUISE CONTROL, NOT ONLY THAT THE CAR DID NOT SLOW DOWN, IT ACTUALLY PICKED UP THE SPEED AND STARTED TURNING AROUND ALL OVER THE HIGH WAY IN A BIG 'S' SHAPE. NEITHER THE BRAKE NOR THE STEERING WHEEL WAS FUNCTIONING. THE CAR…

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I WAS DRIVING ON THE HIGH WAY WITH CRUISE CONTROL SET TO 65 MPH. WHEN I TAPPED ON THE BRAKE TO RESET THE CRUISE CONTROL, NOT ONLY THAT THE CAR DID NOT SLOW DOWN, IT ACTUALLY PICKED UP THE SPEED AND STARTED TURNING AROUND ALL OVER THE HIGH WAY IN A BIG 'S' SHAPE. NEITHER THE BRAKE NOR THE STEERING WHEEL WAS FUNCTIONING. THE CAR WAS TOTALLY OUT OF MY CONTROL. THE CAR EVENTUALLY STOPPED AFTER HITTING THE SIDE RAIL ON THE ROAD. THE WEATHER WAS GOOD AND THE ROAD WAS CLEAR. AS AN ENGINEER, I SUSPECT THE ELECTRONIC SENSOR(S) OF THE CAR WAS THE CAUSE OF THE MALFUNCTIONING. *TR

NHTSA ODI #10294192

150,000 miles · Nov 20, 2009
Vehicle Speed ControlCrash

TOYOTA AVALON '02 ACCELERATED AND HAD NO BRAKES GOING DOWN 35-40' DRIVEWAY. WOULD KNOCK PARKED CAR THROUGH HOUSE IF I DID NOT TURN. STEERED INTO RAILROAD-TIE HOLDING BERM. BOUNCING OFF THE TIE SLOWED MOMENTUM OF CAR. WAS ABLE TO TURN. STILL CRASHED INTO PARKED CAR. TOTALED MY CAR AND PARKED CAR. *TR

NHTSA ODI #10293022

94,000 miles · Nov 9, 2009
Engine And Engine Cooling

THIS IS TO REPORT 3 INCIDENTS OF UNINTENDED ACCELERATION OF MY TOYOTA AVALON. IN EACH INCIDENT, THE CAR ACCELERATED UNEXPECTEDLY FOR A SHORT TIME WHILE DRIVING ABOUT 55MPH ON A SMOOTH LEVEL HIGHWAY. THE ACCELERATIONS EXPERIENCED CAN BE BEST DESCRIBED AS A "LUNGE". THESE INCIDENTS WERE NO IMPACT ANOMALIES. THEY ARE BEING REPO…

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THIS IS TO REPORT 3 INCIDENTS OF UNINTENDED ACCELERATION OF MY TOYOTA AVALON. IN EACH INCIDENT, THE CAR ACCELERATED UNEXPECTEDLY FOR A SHORT TIME WHILE DRIVING ABOUT 55MPH ON A SMOOTH LEVEL HIGHWAY. THE ACCELERATIONS EXPERIENCED CAN BE BEST DESCRIBED AS A "LUNGE". THESE INCIDENTS WERE NO IMPACT ANOMALIES. THEY ARE BEING REPORTED NOW FOR THE FIRST TIME TO SUPPORT YOUR INVESTIGATION. *TR

NHTSA ODI #10291505

Mileage unknown · Aug 1, 2009
Air Bags

AIRBAG LIGHT ON 2002 TOYOTA AVALON WITH 65000 MILES WAS FLASHING AND TOOK TO DEALER. DIAGNOSED WITH B1141 CODE -SIDE AIRBAG SENSOR ASSEMBLY MALFUNCTION. COST TO REPAIR INCLUDED COMPLETE REPLACEMENT OF THE DRIVER SEAT AT $2000. FIND THIS COST UNREASONABLE AND DON'T TRUST DEALER THAT THERE IS NOT A CHEAPER WAY TO FIX. INTERES…

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AIRBAG LIGHT ON 2002 TOYOTA AVALON WITH 65000 MILES WAS FLASHING AND TOOK TO DEALER. DIAGNOSED WITH B1141 CODE -SIDE AIRBAG SENSOR ASSEMBLY MALFUNCTION. COST TO REPAIR INCLUDED COMPLETE REPLACEMENT OF THE DRIVER SEAT AT $2000. FIND THIS COST UNREASONABLE AND DON'T TRUST DEALER THAT THERE IS NOT A CHEAPER WAY TO FIX. INTERESTING THAT I HAD TWO SIDE COLLISIONS AND IN EITHER CASE, SIDE AIRBAG DID NOT DEPLOY. DEFECTIVE AIRBAG ASSEMBLY SHOULD BE REPLACED AT NO CHARGE DUE TO SAFETY ISSUE. *TR

NHTSA ODI #10279028

Mileage unknown · Apr 7, 2009
Air Bags

MOVING THE DRIVER'S SEAT IN MY 2002 TOYOTA AVALON CAUSES THE AIR BAG LIGHT TO ILLUMINATE. MANUALLY PUSHING A CONNECTOR TOGETHER BENEATH THE SEAT - DIFFICULT AS THAT IS TO REACH - CAN EXTINGUISH THE LIGHT ON THE CONSOLE. I ASSUME THAT WHEN THE LIGHT IS ON THAT THE AIR BAG RESTRAINT IS INOPERABLE. THIS SITUATION IS CAUSED SOLELY…

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MOVING THE DRIVER'S SEAT IN MY 2002 TOYOTA AVALON CAUSES THE AIR BAG LIGHT TO ILLUMINATE. MANUALLY PUSHING A CONNECTOR TOGETHER BENEATH THE SEAT - DIFFICULT AS THAT IS TO REACH - CAN EXTINGUISH THE LIGHT ON THE CONSOLE. I ASSUME THAT WHEN THE LIGHT IS ON THAT THE AIR BAG RESTRAINT IS INOPERABLE. THIS SITUATION IS CAUSED SOLELY BY THE ACTION OF ADVANCING OR REVERSING THE SEAT TO ALLOW FOR VARIOUS SIZE DRIVERS. THIS DANGEROUS ACTION HAS OCCURRED MANY TIMES DURING THE PAST 7 YEARS THAT I HAVE OWNED THE VEHICLE. *TR

NHTSA ODI #10264368

110,316 miles · Mar 23, 2009
Service Brakes, Hydraulic

DRIVING CAR IN PARKING LOT AT 10 MPH AND SUDDENLY WOULD NOT MOVE ANY MORE WHEN IN GEAR WHILE ENGINE RUNNING NORMALLY. FOLLOWING INDICATOR LIGHTS WERE ON: "VSC ON", "VSC OFF", AND "ABS". WHEELS WERE TOTALLY LOCKED AND WOULD NOT TURN AND TIRES DRUG WHEN VEHICLE PULLED UP FLATBED TOW TRUCK WITH WINCH. DEALER DIAGNOSED AS "FOUND …

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DRIVING CAR IN PARKING LOT AT 10 MPH AND SUDDENLY WOULD NOT MOVE ANY MORE WHEN IN GEAR WHILE ENGINE RUNNING NORMALLY. FOLLOWING INDICATOR LIGHTS WERE ON: "VSC ON", "VSC OFF", AND "ABS". WHEELS WERE TOTALLY LOCKED AND WOULD NOT TURN AND TIRES DRUG WHEN VEHICLE PULLED UP FLATBED TOW TRUCK WITH WINCH. DEALER DIAGNOSED AS "FOUND BRAKES ARE LOCKED ON. FOUND MASTER CYLINDER NOT RELEASING. BRAKE FLUID IN BOOSTER". DESCRIBED TO ME BY DEALER ON PHONE THAT PIN IN MASTER CYLINDER FROZE FOR SOME UNKNOWN REASON. TOOK ALMOST 2 WEEKS FOR DEALER TO GET PART AS NATIONAL BACKORDER (WHICH COULD INDICATE A SERIOUS, FREQUENT PROBLEM WITH THIS PART). THIS COULD HAVE KILLED ME AND MY FAMILY IF OPERATING AT HIGHWAY SPEEDS WHEN PIN LOCKED. THIS APPEARS TO BE IDENTICAL TO PREVIOUS CONDITION NOTED IN ODI CLAIM 10215967 ON SAME YEAR AND MODEL OF VEHICLE. THIS IS AN EXTREMELY DANGEROUS CONDITION, SHOULD NOT NORMALLY OCCUR, BUT APPEARS TO BE HAPPENING TO MORE THAN ONE OWNER. *TR

NHTSA ODI #10262835

Mileage unknown · Nov 13, 2008
Seat BeltsSeatsSteering

I PURCHASED A CERTIFIED USED CAR FROM IRA TOYOTA AND SINCE I'VE OWNED IT 4 THINGS HAVE NEVER WORKED: 1. THE SEAT BELTS ALWAYS STICK AND HAVE BEEN REPLACED AND STILL DO NOT WORK. 2. THE DRIVER'S SEAT DOES NOT MOVE FORWARD AND BACK. THE DEALER LOOKED AT IT MORE THAN TWICE AND STILL WILL NOT FIX IT. 3. …

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I PURCHASED A CERTIFIED USED CAR FROM IRA TOYOTA AND SINCE I'VE OWNED IT 4 THINGS HAVE NEVER WORKED: 1. THE SEAT BELTS ALWAYS STICK AND HAVE BEEN REPLACED AND STILL DO NOT WORK. 2. THE DRIVER'S SEAT DOES NOT MOVE FORWARD AND BACK. THE DEALER LOOKED AT IT MORE THAN TWICE AND STILL WILL NOT FIX IT. 3. THE STEERING WHEEL DOES NOT TURN SMOOTHLY AND THE DEALER DOES NOT KNOW WHY. 4. THE VEHICLE CONTINUOUSLY TURNS TO THE LEFT, EVEN AFTER ALL NEW, SUPERIOR WHEELS AND TIRES, NEW STRUTS AND TWO FRONT END ALIGNMENTS. THE DEALER: IRA TOYOTA COULD FIND NOTHING WRONG. *TR

NHTSA ODI #10248748

Mileage unknown · Oct 23, 2008
Electrical System

2002 TOYOTA AVALON WITH ENGINE, VSC ON AND VSC OFF CHECK LIGHTS ON. SENSOR REPLACED AND/OR RESET X5. CHRONIC SENSOR MALFUNCTION? 1ST INCIDENT AT APPROX 20,000 MILES. VEHICLE NOW HAS 65,000 MILES. *TR

NHTSA ODI #10246513

42,213 miles · May 22, 2008
Steering

TL*THE CONTACT OWNS A 2002 TOYOTA AVALON. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. WHEN THE STEERING IS OPERATIVE, IT IS VERY ERRATIC AND HARD TO CONTROL. THE STEERING WHEEL OVER COMPENSATES AND CAUSED SEVERAL NEAR CRASHES. THE CONTACT TOOK HIS VEHICLE TO THE DEALER AND THEY IDENTIFIED THE FAI…

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TL*THE CONTACT OWNS A 2002 TOYOTA AVALON. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. WHEN THE STEERING IS OPERATIVE, IT IS VERY ERRATIC AND HARD TO CONTROL. THE STEERING WHEEL OVER COMPENSATES AND CAUSED SEVERAL NEAR CRASHES. THE CONTACT TOOK HIS VEHICLE TO THE DEALER AND THEY IDENTIFIED THE FAILURE AS THE STEERING KNUCKLES. THE DEALER ALSO STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIR. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 42,213 AND THE CURRENT MILEAGE WAS UNAVAILABLE BECAUSE THE VEHICLE IS AT THE DEALER.

NHTSA ODI #10228653

118,177 miles · Feb 2, 2008
Power Train

SHIFT CABLE WOULD NOT ALLOW ME TO PUT TRANSMISSION IN FIRST OR 2ND GEAR. *TR

NHTSA ODI #10216748

Official recalls

1

10V345000 · Steering

Jul 29, 2010

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2000-2004 AVALON VEHICLES. DUE TO IMPROPER CASTING OF THE STEERING LOCK BAR, THERE IS A POSSIBILITY THAT A MINUTE CRACK MAY DEVELOP ON THE SURFACE OF THE LOCK BAR. SUCH A CRACK MAY EXPAND OVER A LONG PERIOD OF REPEATED LOCK AND UNLOCK OPERATIONS, AND EVENTUALLY THE LOCK BAR COULD BREAK.

Consequence & remedy

Consequence: SHOULD THE STEERING LOCK BAR BREAK, THE STEERING WHEEL WOULD LOCK AND THE DRIVER WOULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE STEERING INTERLOCK DEVICE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.