← New search

2002 Toyota Avalon

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Toyota Avalon do not stand out strongly from the model-year median of 101.

About this comparison →

When problems were reported

Mileage at the reported incident

76 reports with mileage · 40 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

32 crash reports2 fire reports13 injury reports

What owners actually said

116 reports
31,000 miles · Jun 3, 2005
TiresWheels

WHILE DRIVING APPROXIMATELY 30 MPH LEFT REAR TIRE BLEW OUT. PART OF TIRE BECAME SHREDDED WHERE RIM WAS SPLIT. TOOK VEHICLE TO DEALERSHIP FOR REPAIR. DEALERSHIP WAS NOT ABLE TO REPAIR VEHICLE DUE TO LACK OF PERSONNEL. HAD TIRE REPLACED AT COSCO, BUT PROBLEM RECURRED. *AK CONSUMER RETURNED THE TIRE TO COSTCO WHERE THEY DISCO…

Read full complaint

WHILE DRIVING APPROXIMATELY 30 MPH LEFT REAR TIRE BLEW OUT. PART OF TIRE BECAME SHREDDED WHERE RIM WAS SPLIT. TOOK VEHICLE TO DEALERSHIP FOR REPAIR. DEALERSHIP WAS NOT ABLE TO REPAIR VEHICLE DUE TO LACK OF PERSONNEL. HAD TIRE REPLACED AT COSCO, BUT PROBLEM RECURRED. *AK CONSUMER RETURNED THE TIRE TO COSTCO WHERE THEY DISCOVERED THE ALLOY RIM HAD A SMALL HOLE THAT CAUSED THE TIRE TO LOSE AIR PRESSURE. THE TIRE HAS BEEN A PROBLEM MAINTAINING PROPER AIR PRESSURE EVER SINCE. DEALERSHIP WOULD NOT HONOR WARRANTY AND CHARGED CONSUMER $375.89 TO REPLACE ALLOY RIM. *TT *NM

NHTSA ODI #10119126

Mileage unknown · Apr 18, 2005
Vehicle Speed ControlCrash

2002 TOYOTA AVALON EXPERIENCED SUDDEN ACCELERATION AFTER CRUISE CONTROL WAS DISENGAGED.***NO ANSWER REQUIRED***.*MR THE FIRST INCIDENT OF SUDDEN ACCELERATION CAUSED THE VEHICLE TO IMPACT LOW TREES BRANCHES WHICH SCRATCHED THE HOOD OF THE VEHICLE. THE SECOND INCIDENT RESULTED IN NO DAMAGE. *NM

NHTSA ODI #10119000

46,000 miles · Dec 21, 2004
Service Brakes, Hydraulic

ALL FOUR BRAKE ROTORS PREMATURELY WORE OUT AT 46,000 MILES. DEALER WAS AWARE OF THIS ISSUE.*AK

NHTSA ODI #10101257

Mileage unknown · Aug 12, 2004
Service Brakes, Air

ON 8/9 I TOOK MY CAR TO DARCARS FOR FRONT BRAKE SERVICE USING A COUPON FOR $64.95. AGAINST MY CONSENT I WAS CHARGED 368.27 THE ONLY ADDITIONAL WORK I CONSENTED TO WAS AN OIL CHANGE THAT SHOULD NOT HAVE BEEN MORE THAN $7 AS A RESULT OF THE TYPE OF EXTENDED WARRANTY I HAVE.

NHTSA ODI #10086699

24,000 miles · Jun 23, 2004
Service Brakes, Hydraulic

WHILE DRIVING, THE CONSUMER HEARD A GRINDING NOISE COMING FROM THE REAR BRAKES. IT WAS DISCOVERED THAT THE BRAKES WORE OUT PREMATURELY. DEALERSHIP REPAIRED THE BRAKES, BUT THE PROBLEM RECURRED. *AK THE PARKING BRAKES HAD BEEN ADJUSTED ON TWO OCCASIONS. THE SERVICE DEALER HAD NO EXPLANATION AS TO WHY THE REAR BRAKES ON THE …

Read full complaint

WHILE DRIVING, THE CONSUMER HEARD A GRINDING NOISE COMING FROM THE REAR BRAKES. IT WAS DISCOVERED THAT THE BRAKES WORE OUT PREMATURELY. DEALERSHIP REPAIRED THE BRAKES, BUT THE PROBLEM RECURRED. *AK THE PARKING BRAKES HAD BEEN ADJUSTED ON TWO OCCASIONS. THE SERVICE DEALER HAD NO EXPLANATION AS TO WHY THE REAR BRAKES ON THE VEHICLE WORE OUT BEFORE THE FRONT BRAKES. THE CONSUMER HAD SPOKEN TO TWO OTHER AVALANCHE OWNERS WHO EXPERIENCED THE SAME PROBLEM, BOTH OF WHICH, STATED THAT THE PROBLEM OCCURRED AROUND 25-31K MILES. *SC *JB

NHTSA ODI #10071754

10,000 miles · Jun 12, 2004
Engine And Engine Cooling

I BOUGHT MY VEHICLE BRAND NEW AND HAVE HAD CONTINUING TROUBLE WITH WHAT I BELIEVE TO BE THE FUEL SYSTEM. UPON ACCELERATION THE CAR WILL PERIODICALLY (DAILY) SOUND LIKE IT IS RUNNING ON DIESEL FUEL OR AS IF WATER IS MIXED WITH THE GASOLINE. I HAVE TAKEN THE CAR BACK TO THE DEALER ON 4 DIFFERENT OCCASIONS, AND THEY HAVE NOT BEEN…

Read full complaint

I BOUGHT MY VEHICLE BRAND NEW AND HAVE HAD CONTINUING TROUBLE WITH WHAT I BELIEVE TO BE THE FUEL SYSTEM. UPON ACCELERATION THE CAR WILL PERIODICALLY (DAILY) SOUND LIKE IT IS RUNNING ON DIESEL FUEL OR AS IF WATER IS MIXED WITH THE GASOLINE. I HAVE TAKEN THE CAR BACK TO THE DEALER ON 4 DIFFERENT OCCASIONS, AND THEY HAVE NOT BEEN ABLE TO RECREATE THE NOISE AND, THEREFORE, CLAIM THEY CANNOT FIX THE PROBLEM. *AK

NHTSA ODI #10075282

25,550 miles · May 15, 2004
Visibility

DRIVING MY 2002 AVALON XLS IN A HARD RAIN AND IN POOLED STREET WATER, THE WASH FROM OTHER CARS CAUSED MY AIRCONDITION BELT TO GET WET AND THE DEFOGGING SYSTEM TO GO OFF IMMEDIATELY, RESULT IN A COMPLETE LACK OF VISIBILITY. THE SERVICE MANAGERAT THE DEALERS SAID THIS WAS A USUAL OCCURENCE AND NOT A PART FAILURE, BUT AN ENGINEERI…

Read full complaint

DRIVING MY 2002 AVALON XLS IN A HARD RAIN AND IN POOLED STREET WATER, THE WASH FROM OTHER CARS CAUSED MY AIRCONDITION BELT TO GET WET AND THE DEFOGGING SYSTEM TO GO OFF IMMEDIATELY, RESULT IN A COMPLETE LACK OF VISIBILITY. THE SERVICE MANAGERAT THE DEALERS SAID THIS WAS A USUAL OCCURENCE AND NOT A PART FAILURE, BUT AN ENGINEERING DEFECT, AND NOT CORRECTIBLE.*AK

NHTSA ODI #10072658

Mileage unknown · May 3, 2004
Vehicle Speed ControlCrash

I PROCEEDED TO BACK OUT OF A PARKING SPACE AT COMCAST CABLE. AS I WAS BACKING UP I BUMPED INTO A UTILITY POLE IN THE MIDDLE OF THE LOT. I APPLIED THE BRAKES AND PUT TO CAR INTO DRIVE. WHEN I LIFTED MY FOOT OFF THE BRAKE THE CAR LUNGED FORWARD STRIKING A PARKED VEHICLE AND THE BUILDING. THE DISTANCE COULD NOT HAVE BEEN MORE THAN …

Read full complaint

I PROCEEDED TO BACK OUT OF A PARKING SPACE AT COMCAST CABLE. AS I WAS BACKING UP I BUMPED INTO A UTILITY POLE IN THE MIDDLE OF THE LOT. I APPLIED THE BRAKES AND PUT TO CAR INTO DRIVE. WHEN I LIFTED MY FOOT OFF THE BRAKE THE CAR LUNGED FORWARD STRIKING A PARKED VEHICLE AND THE BUILDING. THE DISTANCE COULD NOT HAVE BEEN MORE THAN 10 TO 15 FEET. MY WIFE AND I HEARD A STRANGE SOUND COMING FRON UNDER THE BODY OF THE CAR. I ONFORMED MY INSURANCE COMPANY OF THE FACT THAT SOME TOYOTA MODELS WERE BEING INVESTIGATED FOR SUDDEN ACCELERATION PROBLEMS. HE SAID HE WOULD CHECK IT OUT. HE INFORMED ME THAT MY MODEL(2002 AVALON)WAS NOT AFFECTED. NOTHING FURTHER WAS DONE OTHER THAN TO FIX THE DAMAGE TO MY CAR.*AK

NHTSA ODI #10068210

6,808 miles · Feb 19, 2004
Seat Belts

DRIVER'S SIDE SEAT BELT DID NOT RETRACT. MANUFACTURER AND DEALER KNEW ABOUT THE PROBLEM, BUT WON'T FIX IT. *AK THE DRIVER'S DOOR PANEL WAS DAMAGED FROM THE SEAT BELT. THE CONSUMER REQUESTED THAT TOYOTA REPURCHASE THE VEHICLE. *SC

NHTSA ODI #10051938

Mileage unknown · Jun 26, 2003
Air BagsCrashInjury

THE VEHICLE WAS INVOLVED IN A SIDE COLLISION, AND THE SIDE AIR BAGS DID NOT DEPLOY. *MR *TT *JB

NHTSA ODI #10025075

Official recalls

1

10V345000 · Steering

Jul 29, 2010

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2000-2004 AVALON VEHICLES. DUE TO IMPROPER CASTING OF THE STEERING LOCK BAR, THERE IS A POSSIBILITY THAT A MINUTE CRACK MAY DEVELOP ON THE SURFACE OF THE LOCK BAR. SUCH A CRACK MAY EXPAND OVER A LONG PERIOD OF REPEATED LOCK AND UNLOCK OPERATIONS, AND EVENTUALLY THE LOCK BAR COULD BREAK.

Consequence & remedy

Consequence: SHOULD THE STEERING LOCK BAR BREAK, THE STEERING WHEEL WOULD LOCK AND THE DRIVER WOULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE STEERING INTERLOCK DEVICE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.