Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 3 of 36 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports1 fire reports1 injury reports
What owners actually said
36 reports
Mileage unknown · Aug 30, 2022
SteeringSuspensionWheels
Bought the vehicle brand new and have been dealing with a steering wheel/vehicle shake ever since. The vehicle feels out of control around 55-65mph(like death wobble) and the ride is rough at any speed over 50mph. This has been a serious issue on the highway with instances of crossing lanes because of lack of control over steeri…
Read full complaint
Bought the vehicle brand new and have been dealing with a steering wheel/vehicle shake ever since. The vehicle feels out of control around 55-65mph(like death wobble) and the ride is rough at any speed over 50mph. This has been a serious issue on the highway with instances of crossing lanes because of lack of control over steering. No warning lights have ever come on. Been to the dealership many times complaining about the issue just to be told that the "problem can't be replicated". I have taken it to several tire shops as well to have the wheels/tires balanced but nothing seems to help. I even bought new wheels and tires just to see if this was the cause and still no solution. This is a serious problem that thousands of 4Runner owners are experiencing and Toyota needs to get to the bottom of this. This absolutely should not be happening on brand new/modern day vehicles. I believe this is a multivariate issue causing the shake - a mix between wheel/tire balance, steering column, and possibly the drive shaft/differential/CV components. The problem must be big if Toyota continues to deny the problem year after year after year.
NHTSA ODI #11481939
Mileage unknown · Feb 19, 2022
Service BrakesSteeringSuspension
Driving up to 60mph the steering wheel vibrates excessively. I have taken it to the dealer and got repairs to fix it but 2 days later it returned. I had wheels balanced and rotated with an alignment. I fear I will loose control of the suv soon.
NHTSA ODI #11453013
2,800 miles · Jan 20, 2022
Visibility
The contact owns a 2021 Toyota 4Runner. The contact stated while driving approximately 70 MPH, the sunroof exploded, sending glass inside the cabin of the vehicle. The vehicle was taken to a local dealer where it was diagnosed with needing the sunroof to be replaced however, the vehicle was not repaired. The manufacturer was not…
Read full complaint
The contact owns a 2021 Toyota 4Runner. The contact stated while driving approximately 70 MPH, the sunroof exploded, sending glass inside the cabin of the vehicle. The vehicle was taken to a local dealer where it was diagnosed with needing the sunroof to be replaced however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 2,800.
NHTSA ODI #11448221
Mileage unknown · Oct 2, 2021
Exterior Lighting
When carrying cargo, the cutoff of the LED low beam headlamps is shifted upward blinding on coming traffic and dazzling other drivers. This requires the driver to manually adjust the angle of headlight projection under the hood of the vehicle, as there is not automatic system to do so, or even a manual system inside the vehicle.…
Read full complaint
When carrying cargo, the cutoff of the LED low beam headlamps is shifted upward blinding on coming traffic and dazzling other drivers. This requires the driver to manually adjust the angle of headlight projection under the hood of the vehicle, as there is not automatic system to do so, or even a manual system inside the vehicle. As a result, it’s likely few drivers will do this. Also, it is not possible to manually adjust the headlamps every time the weight in the vehicle shifts. LEDs are particularly bright and affect oncoming traffic. If they are not perfectly aligned at least 50% of the oncoming cars flash their lights at me, many leaving their brights on, probably assuming I am doing the same. Therefore, it’s not just that my vehicle is blinding them, but there is also an element of road rage that comes into play with both drivers becoming dazzled. As such, basic visibility safety at night, should require LED headlamps to all have a self-leveling feature to account for the headlight cutoff angle changing when carrying cargo.
NHTSA ODI #11435203
Mileage unknown · Sep 28, 2021
SteeringSuspension
Steering wheel shakes around 58-64 mph. Brought 4Runner in twice already with tires being road-forced balanced but nothing seems to work. I will be bringing it in again for the third time. This has happened with less than 100 miles, now with 2,700 mi.
NHTSA ODI #11434710
Mileage unknown · Sep 4, 2021
Steering
I purchased a 2021 sr5 premium and on the 2nd day I noticed that after driving at 60-63 the car shakes and pulls to the right, I've took it back to the dealership, and the problem still there. They said that is normal but after reading on forums alot of people are experiencing the same problem. Will take it back to have check …
Read full complaint
I purchased a 2021 sr5 premium and on the 2nd day I noticed that after driving at 60-63 the car shakes and pulls to the right, I've took it back to the dealership, and the problem still there. They said that is normal but after reading on forums alot of people are experiencing the same problem. Will take it back to have check out again.
NHTSA ODI #11431705
Mileage unknown · Aug 16, 2021
Visibility/wiper
I was driving my new car with less than 500 miles on a highway with no other cars around and nothing overhead. It sounded like a gun went off then I could hear the glass falling sliding around on the sunroof shade. The glass was blown outward proving nothing fell and broke it. A Toyota dealers is replacing the sunroof but ref…
Read full complaint
I was driving my new car with less than 500 miles on a highway with no other cars around and nothing overhead. It sounded like a gun went off then I could hear the glass falling sliding around on the sunroof shade. The glass was blown outward proving nothing fell and broke it. A Toyota dealers is replacing the sunroof but refuse to accept responsibility and let warranty pay. My 2 year old daughter was in the cover and I’m so thankful I had the sun roof shade closed because glass would have been sprayed over all of us.
NHTSA ODI #11429331
Mileage unknown · Jul 16, 2021
Electrical SystemUnknown Or OtherFire
On 3/30/21 it was discovered that my 2021 4runner with 5500 miles caught fire while parked in my enclosed garage. This event happened while my family and I were sleeping. The fire was discovered @5am at which time the fire department was contacted. The fire was contained to the garage. The vehicle was a total loss and was …
Read full complaint
On 3/30/21 it was discovered that my 2021 4runner with 5500 miles caught fire while parked in my enclosed garage. This event happened while my family and I were sleeping. The fire was discovered @5am at which time the fire department was contacted. The fire was contained to the garage. The vehicle was a total loss and was determined to be the source of the fire that destroyed all of the contents in my garage and significantly damaged the garage structure resulting in a rebuild. The fire department performed an initial investigation, a 3rd party fire investigator performed an investigation, and State Farm along with a representative from Toyota conducted an investigation. Per my claims adjuster, the investigation determined that the fire originated in the vehicle but the exact cause could not be determined due to the damage to the wiring harness and the proximity to the condenser. This incident could have easily lead to significant injury or death to my family. The vehicle had not experienced any issues, no warning lights had indicated an issue, and the only maintenance that had been performed to the vehicle was a tire rotation at 5000 miles at the Toyota dealership.
NHTSA ODI #11425082
Mileage unknown · Jul 16, 2021
SteeringSuspension
*Steering shudder occurs when driving 55-70mph. *The shudder makes it feel as you have no control over vehicle, especially in wet/snow driving conditions. *dealer technicians have inspected multiple times with no fix. *issue began with in first 500 miles (brand new purchase).
NHTSA ODI #11425077
Mileage unknown · Jun 23, 2021
Service Brakes
On May 27, 2021 The brakes failed on my brand new 2021 Toyota TRD Off-Road Premium 4Runner. I attempted to brake at a stop light, the brake pedal went to the floor and the car did not stop. Luckily no accident occurred and I was able to drive it home (4 miles). No warning lights or messages appeared at all before, during or a…
Read full complaint
On May 27, 2021 The brakes failed on my brand new 2021 Toyota TRD Off-Road Premium 4Runner. I attempted to brake at a stop light, the brake pedal went to the floor and the car did not stop. Luckily no accident occurred and I was able to drive it home (4 miles). No warning lights or messages appeared at all before, during or after the incident. This occurred between 3-4 pm in Custer, SD on Main Street during clear weather. The vehicle was hauled to Toyota dealer in Rapid City, SD the next morning, May 28th. They could not duplicate the issue, brakes appeared to work fine. They found no fluid leaks and no computer trouble codes. Dealer says they can't diagnose and fix it unless they can replicate the issue. I asked how brakes can completely fail and then work fine again - they don't know. After this brake failure I have found several other 4Runner owners who have experienced this same failure, under similar conditions and speeds. Other owners have also submitted incident reports to NHTSA.
Southeast Toyota Distributors, LLC (SET) is recalling certain 2020-2022 4Runner vehicles equipped with 20-inch Black Gunner Wheels. The load carrying capacity modification labels are incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Remedy: SET will mail replacement labels to owners, free of charge. Owner notification letters are expected to be mailed September 4, 2022. Owners may contact SET's customer service at 954-429-2000. SET's number for this recall is SET22A.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2021 Toyota 4RUNNER Problems, Complaints & Recalls | Skip That Year