NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
12 reportsClear category filterMileage unknown · Mar 19, 2025
StructureUnknown Or Other
Dear NHTSA, I am writing to formally file a complaint against Toyota regarding their failure to notify me of a recall related to the clear coat peeling from my vehicle’s paint. I was never informed of this issue through a recall notice, nor did it appear in my vehicle’s history. I only became aware of the recall when a friend, …
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Dear NHTSA, I am writing to formally file a complaint against Toyota regarding their failure to notify me of a recall related to the clear coat peeling from my vehicle’s paint. I was never informed of this issue through a recall notice, nor did it appear in my vehicle’s history. I only became aware of the recall when a friend, who owns the same make and model in the same color, experienced the same problem and was able to have it repaired under the recall. When I contacted my local Toyota dealership, I was told that I am now outside the recall window and that the repair can no longer be completed under the recall. However, had I been properly notified in a timely manner, I would have taken my vehicle in for the necessary repairs. I believe Toyota’s failure to send me the recall notice has unfairly prevented me from receiving the repair I was entitled to. I am requesting NHTSA’s assistance in addressing this matter, as Toyota’s lack of proper notification has left me with an unresolved defect. Please advise on the next steps I can take to ensure Toyota takes responsibility for this issue. Thank you for your time and assistance. Best regards, [XXX] [XXX] [XXX] UANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11649198
Mileage unknown · Mar 19, 2024
Structure
I was told the paint on my 4 runner was recalled, but because it was a salvage title they where very rude and told me sorry but they can't fix it. I was so upset because when you spend 40,000. on a vehicle and something recalls it shouldn't matter if its a salvage title or not. So I left. I recently was getting some work done …
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I was told the paint on my 4 runner was recalled, but because it was a salvage title they where very rude and told me sorry but they can't fix it. I was so upset because when you spend 40,000. on a vehicle and something recalls it shouldn't matter if its a salvage title or not. So I left. I recently was getting some work done at a different dealership because a friend works there and I was explaining to him the situation and he said that isn't right and I needed to look more into and see about having Toyota fix the problem. I have sense called them back and they are still giving me the same run around and are still very rude. I haven't asked for a manager or anything but wanted to see if there was anything I could do first. It just upsets me because it runs so well but the paint looks horrible on it and it isn't my fault they have bad paint on there. Please help me
NHTSA ODI #11578355
Mileage unknown · Sep 12, 2022
Structure
Frame is starting to rot despite undercoating. Has several soft spots.
NHTSA ODI #11484044
Mileage unknown · Aug 3, 2022
StructureUnknown Or Other
I own a 2010 Toyota 4Runner VIN # [XXX]. I bought the vehicle late last year and found that the vehicle paint was peeling. I took my 4Runner to the one and only dealer here in Laredo, Texas. They told me to take it to their company body shop. The body shop looked at my 4Runner, took pictures and submitted everything to Toyota.…
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I own a 2010 Toyota 4Runner VIN # [XXX]. I bought the vehicle late last year and found that the vehicle paint was peeling. I took my 4Runner to the one and only dealer here in Laredo, Texas. They told me to take it to their company body shop. The body shop looked at my 4Runner, took pictures and submitted everything to Toyota. This was late November or early December 2021. I called the body shop back in January. The body shop manager told me it had been approved to paint all the metal panels on the truck, but that I would have to wait until May of 2022. In May of 2022 I physically went back to ask the body shop manager about the truck getting painted. He said that it would not be painted until August, but that if I did not want to wait I could “take it somewhere else”. After waiting all of this time I did not want to start all over again somewhere else, so I told him that I would leave it there. Sometime in late June or early July 2022 I physically went to check with the to see if my truck could be painted, and the body shop manager told me that he did not know when but I was the "fourth one in line". I did not want to lose all my “wait time” and have to start all over again. I am very concerned that my 2010 4Runner will not get the paint job that Toyota already knows it needs before the expiration date of December 11, 2022. I have reached out to Toyota Brand Engagement Center and have spoken to them to exhaustion about the fact that it appears that my truck will not get painted (case# [XXX]). Toyota refuses to provide me with documentation that the claim for paint was submitted and approved (documentation I can use to protect myself should the expiration date come and go without getting painted). Toyota also refuses to extend the expiration date of the paint program to allow for paint job approvals that have not been completed. I have tried to make a claim on my own insurance which was subsequently denied. They said to contact Toyota. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
NHTSA ODI #11477363
285,000 miles · Dec 8, 2020
Structure
RUST HOLE IN FRAME ON PASSENGER SIDE REAR TRACK ARM MOUNT. CREATED A WEAK SPOT IN THE FRAME WHERE THE REAR AXEL MOUNTS. DUE TO NOT ENOUGH RUST PREVENTION FROM MANUFACTURE.
NHTSA ODI #11378590
241,000 miles · Jan 2, 2020
StructureSuspension
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT TOOK THE VEHICLE TO BUCKEYE TOYOTA (740-654-3943, LOCATED AT 1903 RIVERWAY DR, LANCASTER, OH 43130) WHERE IT WAS DIAGNOSED THAT THE REAR END OF THE FRAME WAS RUSTED AND DAMAGED THE SUSPENSION. THE HEAT SHIELD WAS ALSO RUSTED AND DETACHED FROM THE VEHICLE. THE TECHNICIAN STA…
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TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT TOOK THE VEHICLE TO BUCKEYE TOYOTA (740-654-3943, LOCATED AT 1903 RIVERWAY DR, LANCASTER, OH 43130) WHERE IT WAS DIAGNOSED THAT THE REAR END OF THE FRAME WAS RUSTED AND DAMAGED THE SUSPENSION. THE HEAT SHIELD WAS ALSO RUSTED AND DETACHED FROM THE VEHICLE. THE TECHNICIAN STATED THAT IN ORDER TO REPLACE THE HEAT SHIELD, THE EXHAUST SYSTEM (WHICH WAS ALSO RUSTED) NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT CALL THE CONTACT BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 241,000.
NHTSA ODI #11296671
263,200 miles · Jan 14, 2019
Structure
MY FRAME IS RUSTING AWAY. THE UPPER REAR CONTROL ARM BRACKET ON THE PASSENGER SIDE HAS COMPLETELY RUSTED OFF THE FRAME. THE FRAME IN FRONT OF AND AROUND THE DRIVER SIDE REAR LOWER CONTROL ARM IS RUSTING AWAY WITH A LARGE HOLE JUST IN FRONT OF THE BRACKET. IN A MATTER OF TIME THE BRACKET WILL SEPARATE FROM THE FRAME. THE FRAME …
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MY FRAME IS RUSTING AWAY. THE UPPER REAR CONTROL ARM BRACKET ON THE PASSENGER SIDE HAS COMPLETELY RUSTED OFF THE FRAME. THE FRAME IN FRONT OF AND AROUND THE DRIVER SIDE REAR LOWER CONTROL ARM IS RUSTING AWAY WITH A LARGE HOLE JUST IN FRONT OF THE BRACKET. IN A MATTER OF TIME THE BRACKET WILL SEPARATE FROM THE FRAME. THE FRAME WELD SEAMS ON BOTH SIDES OF THE VEHICLE ABOVE THE REAR AXLE ARE EITHER MISSING OR FULL OF POROSITY. ALSO, THE REAR SWAY BAR RUSTED THROUGH AND BROKE RECENTLY.
NHTSA ODI #11169976
75,000 miles · Jan 22, 2018
Structure
BOUGHT THIS VEHICLE BECAUSE IT RATED HIGH, EVEN THOUGH IT COST MORE MONEY THAN COMPETITOR MODELS. RELIABILITY IS WORTH IT TO ME. HOWEVER, THE FRAME STARTED HAVING SIGNIFICANT RUST AFTER JUST A FEW YEARS AND WAS CAUSING SOME EXPENSIVE REPAIRS. FIRE SHIELD RUSTED OFF AND WAS REMOVED. NOW THE MASSIVE SKID PLATE BRACKET RUSTED OFF. …
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BOUGHT THIS VEHICLE BECAUSE IT RATED HIGH, EVEN THOUGH IT COST MORE MONEY THAN COMPETITOR MODELS. RELIABILITY IS WORTH IT TO ME. HOWEVER, THE FRAME STARTED HAVING SIGNIFICANT RUST AFTER JUST A FEW YEARS AND WAS CAUSING SOME EXPENSIVE REPAIRS. FIRE SHIELD RUSTED OFF AND WAS REMOVED. NOW THE MASSIVE SKID PLATE BRACKET RUSTED OFF. TOYOTA SERVICE JUST REMOVED THE ENTIRE UNREPAIRABLE SKID PLATE DUE TO THE LEVEL OF RUST. THERE IS NOTHING LEFT TO ATTACH TO. THE MECHANICS SAID THEY WERE AFRAID TO SCRAPE OR CHIP ANY MORE RUST BECAUSE THEY WERE AFRAID THAT OTHER STUFF WOULD FALL OFF AND MAKE THE VEHICLE EVEN MORE UNSAFE TO DRIVE. THEY INDICATED THAT THIS IS ABSOLUTELY EXCESSIVE RUST ON THE FRAME THAT SHOULD NOT HAPPEN. THEIR OFFICIAL TOYOTA REPAIR ESTIMATE TO FIX THE RUSTING, FAILING FRAME AND MAKE IT SAFE AGAIN IS $17,783.71 WHICH IS HALF THE VALUE OF A BRAND NEW VEHICLE! TOYOTA CORPORATE SAID, SORRY, WE HAVE RECALLED MANY OTHER RUSTING FRAMES ON OUR OTHER MODELS BECAUSE THEY SHOULD NOT HAVE RUSTED THE WAY THAT THEY HAVE, BUT UNFORTUNATELY FOR YOU, WE WILL NOT STAND BEHIND YOUR 4RUNNER THAT YOU PAID $34,500 FOR. I AM TOLD THAT IT IS THE SAME FRAME AS SOME OF THE OTHER RECALLED MODELS. THE TOYOTA CORPORATION TRIED TO COMFORT ME BY ENSURING ME THAT THEY LOGGED MY CASE WILL CONTACT ME VIA FIRST CLASS MAIL IF THEY EVER DO DECIDE TO STAND BEHIND THEIR PRODUCT AND MAKE GOOD ON MY $17,000 PILE OF UNSAFE, USELESS RUST.
NHTSA ODI #11064157
58,000 miles · Jun 12, 2014
Air BagsSteeringStructureCrashInjury
MY WIFE WAS AT A RED LIGHT WAITING FOR THE LIGHT TO CHANGE WHEN SHE WAS HIT ON THE DRIVER SIDE FRONT FENDER AND TIRE AREA . NO AIR BAG DEPLOYED THERE IS OVER 8,000 DOLLARS IN DAMAGES THE OTHER DRIVER WAS MOVING 35+ MPH AT IMPACT SO NOW ALONG WITH THE WHIPLASH AND SHOULDER BRUISES AND SEAT BELTS CUTS THERE MENTAL DAMAGE SHE FEEL …
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MY WIFE WAS AT A RED LIGHT WAITING FOR THE LIGHT TO CHANGE WHEN SHE WAS HIT ON THE DRIVER SIDE FRONT FENDER AND TIRE AREA . NO AIR BAG DEPLOYED THERE IS OVER 8,000 DOLLARS IN DAMAGES THE OTHER DRIVER WAS MOVING 35+ MPH AT IMPACT SO NOW ALONG WITH THE WHIPLASH AND SHOULDER BRUISES AND SEAT BELTS CUTS THERE MENTAL DAMAGE SHE FEEL THE VEHICLE IS NOT SAFE AND IS AFRAID TO DRIVE IT WHEN REPAIRED IN CLOSING I FEEL AT THE SPEED OF TRAVEL ON IMPACT THE AIR BAG SHOULD HAVE DEPLOYED. *TR
NHTSA ODI #10597794
128,100 miles · Jan 28, 2014
SteeringStructure
THIS 2000 TOYOTA 4RUNNER WAS BEING DRIVEN LESS THAN 30MPH WHEN A KNOCK WAS HEARD COINCIDING WITH SLOPPY HANDLING. TAIL PIPE WAS RIPPED FROM MUFFLER. 4W DRIVE HAD BEEN IN USE FOR A FEW DAYS DUE TO SNOW, THIS HAPPENED WHEN THE TRUCK WAS PUT BACK INTO 2WD. BROUGHT THE TRUCK INTO MY MECHANIC THINKING STEERING/SUSPENSION PROBLEM, WRO…
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THIS 2000 TOYOTA 4RUNNER WAS BEING DRIVEN LESS THAN 30MPH WHEN A KNOCK WAS HEARD COINCIDING WITH SLOPPY HANDLING. TAIL PIPE WAS RIPPED FROM MUFFLER. 4W DRIVE HAD BEEN IN USE FOR A FEW DAYS DUE TO SNOW, THIS HAPPENED WHEN THE TRUCK WAS PUT BACK INTO 2WD. BROUGHT THE TRUCK INTO MY MECHANIC THINKING STEERING/SUSPENSION PROBLEM, WRONG! WAS INFORMED THAT THE FRAME WAS RUSTED OUT AND COULDN'T BE FIXED. MY MECHANIC REMEMBERED HAVING THE SAME PROBLEM WITH A FEW TACOMA PICKUPS AND SUGGESTED LOOKING FOR RECALLS OR SERVICE BULLETINS RELATING TO THIS PROBLEM. THERE AREN'T ANY. HOWEVER, IF YOU DO AN INTERNET SEARCH ENTERING "TOYOTA 4RUNNER FRAME ROT" YOU'LL BE AMAZED AT WHAT SHOWS UP. OWNERS WHO HAVE WELL MAINTAINED THEIR 4RUNNERS AND TACOMAS FROM THIS ERA ARE BRINGING THEIR TRUCKS IN FOR ROUTINE SERVICE AND ARE FINDING OUT THAT THEY'RE LUCKY THAT THEY WEREN'T KILLED OR INJURED BECAUSE OF FRAME FAILURE. OTHER OWNERS HAVEN'T BEEN AS LUCKY. JUST GO TO ABOUTAUTOMOBILE.COM AND LOOK UP "2000 4RUNNER FRAME COMPLAINTS" AND THERE ARE 36 HITS. THAT'S JUST ONE MODEL YEAR AND ONE WEB SITE.THIS IS DANGEROUS. IT'S NOT OBVIOUS UNTIL THERE'S A BIG PROBLEM. THE FRAME ROTS FROM THE INSIDE. MOST INTERESTING WAS THE MECHANIC WHO HAD HIS FINGERS GO THROUGH THE FRAME WHILE TRYING PULL HIMSELF UNDER TO LOOK AT SOMETHING. IT SEEMS, AFTER READING COMMENTS ON THE INTERNET CONCERNING THIS ISSUE, THAT TOYOTA FEELS THIS IS NOT THEIR PROBLEM. IT SHOULD CONCERN THEM THAT THEY MADE 4RUNNERS THAT, WHILE STILL LOOKING GREAT AFTER MANY YEARS ON THE ROAD, ARE SUBJECT TO UNEXPECTED CATASTROPHIC FAILURE. MY SON AND MY 2 YOUNG GRANDDAUGHTERS WERE IN THIS VEHICLE WHEN THE FRAME BROKE. *TR
NHTSA ODI #10561743
Official recalls
12Oct 17, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Additional source detail variants (2)
Air Bags:frontal:passenger Side:inflator Module
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Air Bags:frontal:driver Side:inflator Module
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Jan 9, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Jan 9, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Aug 3, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2015 Toyota 4Runner vehicles manufactured September 3, 2009, to December 1, 2014. The affected vehicles may be equipped with accessory exhaust tips installed by SET or SET dealers that may contact people and possibly burn them while they are standing behind the vehicle.
Consequence & remedy
Consequence: Contact with an exhaust tip may result in personal injury.
Remedy: SET will notify owners, and dealers will install a re-designed exhaust tip that is smaller in diameter and is more recessed behind the bumper, free of charge. The recall began September 15, 2016. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET16D.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
May 23, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Aug 13, 2015
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2015 Toyota 4Runner vehicles manufactured March 29, 2010, to July 30, 2015. The affected vehicles may be equipped with accessory exhaust tips installed by SET or SET dealers that may contact people and possibly burn them while they are standing behind the vehicle.
Consequence & remedy
Consequence: Contact with an exhaust tip may result in personal injury.
Remedy: SET will notify owners, and dealers will install a re-designed exhaust tip that is smaller in diameter and is more recessed behind the bumper, free of charge. The recall began on September 22, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for the recall is SET15D.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Apr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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