Structure. Review the 278 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 109 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

17 crash reports0 fire reports8 injury reports

Structure complaints

278 reports

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125,000 miles · Jul 3, 2013

Power TrainSteeringStructure

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TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE STEERING WHEEL BECAME HARD TO TURN AND THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION. THE FAILURE WAS LOCATED AT THE STEERING WHEEL SYSTEM, WHICH FAILED DUE TO SEVERE CORROSION THAT EXPANDED TO THE TRANSMISSION LINES AND THE FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 125,000.

NHTSA ODI #10523046

Mileage unknown · Apr 24, 2013

Structure

FRAME RUST THROUGH. FRONT MAIN FRAME SUPPORT. *TR

NHTSA ODI #10509357

48,000 miles · Mar 4, 2013

Structure

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. THE CONTACT TOOK THE VEHICLE TO A PRIVATE MECHANIC. THE TECHNICIAN STATED THAT THE ENTIRE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 48,000.

NHTSA ODI #10501205

125,000 miles · Dec 11, 2012

Structure

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MY 2003 4RUNNER WAS BROUGHT IN ON THE ABOVE DATE FOR ROUTINE SERVICE TO FOX TOYOTA, EAST PROVIDENCE, RI. THE SERVICE ADVISOR NOTIFIED ME THAT IN THE PROCESS OF SERVICING THE VEHICLE,THE TECH NOTICED SEVERE FRAME ROT AND BROKEN WELDS ON THE FRAME. THIS CONDITION WAS CONFIRMED BY THE SERVICE ADVISOR. SERVICE ADVISOR THEN SUGGESTED THAT I CALL TOYOTA'S CUSTOMER SERVICE 800 NUMBER SINCE THERE HAVE BEEN RECALLS ON OTHER VEHICLES BASED ON THE SAME FRAME. A SERIES OF CALLS TO TOYOTA HAVE PRODUCED NO RESULT. THEY ARE DENYING ANY RESPONSIBILITY FOR THIS PROBLEM. I AM NOW AFRAID TO BE OPERATING THE VEHICLE, AND TOYOTA IS WASHING THEIR CORPORATE HANDS OF RESPONSIBILITY BEYOND THEIR BASIC FIVE YEAR WARRANTY. *TR

NHTSA ODI #10488028

110,580 miles · Nov 10, 2012

Structure

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I BOUGHT THE CAR NEW AND OTHER THAN A COUPLE OF FENDER BENDERS CAUSED TO THE REAR OF THE VEHICLE, THE CAR HAS BEEN KEPT IN EXCELLENT CONDITION AND GARAGE KEPT BOTH AT HOME AND AT WORK. I NOTICED A HAIRLINE CRACK FROM THE LEFT (DRIVER'S SIDE) ON THE TOP DASH PANEL EXTENDING TO THE MIDDLE (TOP OF THE STEREO). AFTER RESEARCHING ONLINE (SEVERAL COMPLAINTS BOTH HERE AS WELL AS OTHER WEBSITES), I CALLED TOYOTA @ 1-800-331-4331 AND OPENED CASE # 1211091043 AFTER MENTIONING THAT THE ISSUE SEEMED TO HAVE BEEN WIDESPREAD AND CITING ANOTHER CASE # BY A FORUM MEMBER (1208280716). HOWEVER, TOYOTA DENIED BEING AWARE OF THIS ISSUE AND WAS UNWILLING TO HELP CITING AN OUT-OF-WARRANTY CONDITION. MY CONCERN OF DEPLOYMENT OF THE AIRBAG AS A RESULT DIDN'T APPEAR TO CONCERN THEM. I WAS GIVEN A CONTACT NAME OF THE NUMBER CUSTOMER RELATIONS MANAGER AT MY DEALERSHIP FOR POSSIBLE HELP. I HAVE ALSO READ THAT NEWER MODELS USE A DIFFERENT MATERIAL (PLASTIC) FOR THE DASH PANEL. I HAVEN'T TAKEN IT TO THE DEALER YET BUT I BELIEVE THE WIDESPREAD NATURE OF THE DEFECT CALLS FOR FURTHER INVESTIGATION AND POSSIBLE RECALL. *TR

NHTSA ODI #10483934

106,000 miles · Oct 25, 2012

Structure

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THE DASH OF MY 4 RUNNER HAS SPLIT ALL THE WAY ACROSS THE FRONT. IT'S NOT FROM THE SUN BECAUSE MY CAR IS IN THE GARAGE WHEN I'M NOT AT WORK. I KEEP MY WINDOWS CRACKED WHEN I'M AT WORK IT'S HOT OUTSIDE. IT'S ON THE FRONT WHERE ALL MY GAUGES ARE NOT ON THE TOP. I GOOGLED THE PROBLEM I HAVE AND IT LOOKS LIKE I'M NOT THE ONLY ONE WITH THIS PROBLEM. ONE PICTURE I SAW LOOKED JUST LIKE MINE. I TOOK IT TO OUR LOCATE TOYOTA DEALERSHIP AND THEY SAID THEY HAVE NEVER SAW ONE SPLIT LIKE IT HAS SPLIT. I'M NOT THE ONLY ONE WITH THIS PROBLEM. IF YOU NEED PICTURES I WILL SEND THEM TO YOU. PLEASE LOOK INTO THIS. THANK YOU *TR

NHTSA ODI #10482271

110,000 miles · Aug 15, 2012

StructureSuspension

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THE FRONT CROSSMEMBER OF THE VEHICLE FRAME HAS SEVERE CORROSION. THE AMOUNT OF CORROSION WAS IDENTIFIED TO ME BY A SERVICE TECHNICIAN DURING RECENT ROUTINE MAINTENANCE, AND THE TECHNICIAN POINTED OUT THAT TOYOTA HAS HAD NUMEROUS PROBLEMS WITH SUSPENSION/ STRUCTURAL CORROSION ON OTHER MODELS. THE AMOUNT OF CORROSION HAS THE POTENTIAL TO WEAKEN THE STRUCTURAL INTEGRITY OF THE VEHICLE IN A CRASH SITUATION AND POTENTIALLY DURING NORMAL VEHICLE USE AS WELL. THE PROBLEM WAS DISCUSSED WITH DEALERSHIP SERVICE MANAGER WHO REFERRED ME TO THE TOYOTA NATIONAL HOTLINE. TOYOTA REPRESENTATIVE AT THAT DEPARTMENT STATED THAT TOYOTA HAS NOT PROVIDED ANY EXTENDED WARRANTY OR REPAIR PROGRAMS FOR THIS CONDITION, NOR DO THEY OFFER ANY FINANCIAL RECONCILIATION FOR THE COSTS OF CORRECTING THIS PROBLEM. THE INFORMATION WAS DOCUMENTED IN TOYOTA CASE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10470727

120,863 miles · Aug 8, 2012

Structure

FRAME OF VEHICLE IS ROTTING OUT- NOT LIKELY TO PASS INSPECTION FOR VERY LONG. SIMILAR ISSUES TO FRAMES OF TOYOTA TACOMA AND TUNDRA FRAMES THAT HAVE BEEN RECALLED. 4RUNNER SHOULD BE RECALLED AS WELL. JUST DISCUSSED CONDITION OF FRAME WITH LOCAL TOYOTA DEALERSHIP TODAY- RECOMMENDED FILING A COMPLAINT. *TR

NHTSA ODI #10469727

Mileage unknown · Apr 25, 2012

Structure

DASHBOARD IS CRACKED FROM DRIVER SIDE TO PASSENGER SIDE. SPIDER WEB LIKE CRACKS OVER GLOVE BOX. *TR

NHTSA ODI #10456516

115,000 miles · Jan 18, 2012

Structure

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED FROM THE DRIVER TO THE PASSENGER SIDE AIR BAG AREAS. THE CONTACT WAS CONCERNED THAT THE AIR BAGS WOULD DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 118,364. UPDATED 02/28/12 *BF

NHTSA ODI #10444327

Official recalls

11V113000 · Vehicle Speed Control:accelerator Pedal

Feb 24, 2011

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

Consequence & remedy

Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Remedy: THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.

03V146000 · Fuel System, Gasoline

Apr 14, 2003

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH V6 ENGINES, THE FUEL PULSATION DAMPER, LOCATED ON THE FUEL RAIL, MAY HAVE BEEN IMPROPERLY ASSEMBLED, CAUSING A DIAPHRAGM IN THE PULSATION DAMPER TO BE DAMAGED. IF THE DIAPHRAGM FAILS, FUEL MAY LEAK.

Consequence & remedy

Consequence: THIS COULD RESULT IN AN ENGINE COMPARTMENT FIRE IF A HEAT SOURCE OR AN IGNITION SOURCE IS PRESENT.

Remedy: DEALERS WILL REPLACE THE PULSATION DAMPER. OWNER NOTIFICATION BEGAN MAY 5, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.

02V339000 · Wheels

Dec 17, 2002

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FIVE FACTORY ALLOY WHEELS (MODEL 6934 AND 6936), WITH FACTORY LLAT, AND WITH PORT INSTALLED WR4, FOUR ALLOY WHEEL UPGRADE PROCESSED AT THE JACKSONVILLE, FLORIDA PORT AND DISTRIBUTED BY SOUTHEAST TOYOTA DISTRIBUTORS IN THE STATES OF ALABAMA, FLORIDA, GEORGIA, NORTH AND SOUTH CAROLINA, WHEN THE VEHICLES WERE PROCESSED AT THE PORT, AN ALLOY TIRE/WHEEL UPGRADE WAS INSTALLED. THE UPGRADE INCLUDED 4 ALLOY WHEELS. THE ORIGINAL SPARE TIRE/ALLOY WHEEL WAS NOT CHANGED. THE SPARE TIRE REQUIRES THE USE OF A DIFFERENT STYLE OF WHEEL NUT TO ATTACH IT TO THE VEHICLE.

Consequence & remedy

Consequence: IF THE SPARE TIRE/WHEEL IS INSTALLED ON THE VEHICLE USING THE WHEEL NUTS PROVIDED FOR THE UPGRADE ALLOY WHEEL, DAMAGE TO THE WHEEL COULD RESULT AND COULD EVENTUALLY LEAD TO A LOOSE WHEEL.

Remedy: OWNERS WILL BE PROVIDED WITH DIFFERENT STYLE LUG NUTS, A WARNING LABEL FOR THE SPARE RE/ALLOY WHEEL, AND AN OWNER'S MANUAL ADDENDUM.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP18002 · Frame Corrosion

Opened Aug 17, 2018 · Closed Mar 18, 2022

Status: closed (inferred from source dates) · Structure:frame And Members

On August 7, 2018, the Office of Defects Investigation (ODI) received a defect petition from Mr. Gary Weinreich alleging premature frame corrosion failure in model year (MY) 2002 - 2006 Toyota 4Runner vehicles. The petitioner based his request upon a corrosion-related front suspension failure he experienced in his MY 2005 Toyota 4Runner, a class action lawsuit settlement involving other Toyota products, and other complaints of underbody corrosion in Toyota 4Runner vehicles that he found in NHTSA?s online complaint database. The petitioner submitted a complaint to NHTSA documenting his experience (NHTSA ID 11098055). On August 17, 2018, ODI opened DP18-002 to evaluate the petitioner?s request. ODI?s evaluation included information provided by the petitioner regarding his vehicle, facts related to the class action lawsuit cited by the petitioner, and consumer complaint data received by NHTSA regarding underbody corrosion in third and fourth-generation Toyota 4Runner vehicles.The undercarriage of the petitioner?s vehicle exhibited severe corrosion damage indicative of seawater immersion. The vehicle?s service history shows that concerns with underbody corrosion were first noted by a Toyota dealer in a multi-point vehicle inspection performed on April 28, 2011. The invoice for that inspection noted ?severe and excessive amount of rust on the undercarriage and on the drive shaft transmission.? Two years later, on October 21, 2013, another multi-point inspection by a Toyota dealer observed further progression of underbody corrosion damage, noting: ?rust on shocks/struts and other components,? ?rust on exhaust system,? ?both splash shields severely rusted,? and ?undercarriage very rusty.? On July 17, 2017, approximately 10 months prior to experiencing the suspension failure incident, an independent repair facility performing routine oil change and brake maintenance informed the Petitioner of a concern with ?excessive frame corrosion? on his vehicle. The service history, severe general corrosion damage, failure age, and environment do not support the petitioner?s allegation of premature corrosion failure.ODI?s analysis of NHTSA complaint data identified fifteen incidents of front lower control arm failure in fourth-generation Toyota 4Runner sport utility vehicles. Two of the failures, including the petitioner?s vehicle, involve vehicles operated in ocean front communities with continuous exposure to aerosolized marine salts and potential exposure to seawater immersion. The remaining thirteen failures all involved vehicles owned or previously registered in states with the greatest use of deicing salts to treat road surfaces in winter months (?Salt states?). On average, the front lower control arm failures occurred after 13.1 years in service in highly corrosive environments. The failure ages and environments do not support the petitioner?s allegation of premature corrosion failure. NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Since the information before the Agency is not indicative of a vehicle-based defect, it is unlikely that any investigation opened because of granting this petition would result in an order concerning the notification and remedy of a safety-related defect. Therefore, upon full consideration of the information presented in the petition and the potential risks to safety, the petition is denied. The denial of this petition does not foreclose the Agency from taking further action if warranted or the p

RQ10003 · Unintended And Uncontrolled Acceleration

Opened Feb 16, 2010 · Closed Mar 1, 2011

Status: closed (inferred from source dates) · Electrical System:software; Vehicle Speed Control:accelerator Pedal

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

Additional source detail variants (6)

Electrical System:software

Vehicle Speed Control:accelerator Pedal