NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
139 reports243,000 miles · Mar 5, 2012
Structure
TL* THE CONTACT OWNS A 1997 TOYOTA 4 RUNNER. WHILE TRAVELING 45 MPH THE CONTACT NOTICED A CLICKING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS TOLD THAT THE DRIVER'S SIDE REAR QUARTER PART OF THE SUB FRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE …
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TL* THE CONTACT OWNS A 1997 TOYOTA 4 RUNNER. WHILE TRAVELING 45 MPH THE CONTACT NOTICED A CLICKING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS TOLD THAT THE DRIVER'S SIDE REAR QUARTER PART OF THE SUB FRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 243,000.
NHTSA ODI #10450390
258,625 miles · Jan 23, 2012
Suspension
TL* THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE REAR END OF THE VEHICLE STARTED TO SWAY BACK AND FORTH. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE REAR LOWER CONTROL ARMS WERE DETACHED FROM THE FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER AN…
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TL* THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE REAR END OF THE VEHICLE STARTED TO SWAY BACK AND FORTH. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE REAR LOWER CONTROL ARMS WERE DETACHED FROM THE FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 258,625.
NHTSA ODI #10444975
Mileage unknown · Jan 10, 2012
StructureSuspension
RUSTED FRAME..... UNSAFE SAFE TO DRIVE. *TR
NHTSA ODI #10443366
177,607 miles · Dec 27, 2011
Structure
THE FRAME IS RUSTING THROUGH ON SEVERAL PLACES, BUT ONE PARTICULAR LOCATION IS THE WORST. THIS LOCATION IS THE WELD JOINT BETWEEN A SOLID STEEL BRACKET OF THE SAME SIZE, THICKNESS AND MATERIAL AS THE MAIN FRAME. THIS BRACKET HOLDS THE SWAY-TYPE BAR, WHICH ATTACHES BACK TO THE REAR AXLE. THE WELD JOINT BETWEEN THE BRACKET AND …
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THE FRAME IS RUSTING THROUGH ON SEVERAL PLACES, BUT ONE PARTICULAR LOCATION IS THE WORST. THIS LOCATION IS THE WELD JOINT BETWEEN A SOLID STEEL BRACKET OF THE SAME SIZE, THICKNESS AND MATERIAL AS THE MAIN FRAME. THIS BRACKET HOLDS THE SWAY-TYPE BAR, WHICH ATTACHES BACK TO THE REAR AXLE. THE WELD JOINT BETWEEN THE BRACKET AND THE MAIN FRAME HAS ALMOST COMPLETELY RUSTED THROUGH AND IS ALMOST COMPLETELY SEPARATED FROM THE MAIN FRAME. THE JOINT IS ABOUT 8 INCHES LONG. OVER ABOUT 6 INCHES OF THE WELD JOINT, THE AREA IS RUSTED AWAY AND THERE IS A 3/8-INCH GAP BETWEEN PARTS. THE REMAINING 2 INCHES ARE HOLDING TEMPORARILY, BUT IT IS UNSAFE. THIS RUSTED THROUGH AND FAILED FRAME HAS CAUSED THE 1997 TOYOTA 4-RUNNER TO BE UNSAFE, UNDRIVEABLE AND UN-FIXABLE. IT IS UNSAFE BECAUSE IF THE FRAME JOINT RUSTS MORE AND COMPLETELY BREAKS, THE VEHICLE WILL BE UNCONTROLLABLE. *TR
NHTSA ODI #10441395
Mileage unknown · Nov 11, 2011
Service Brakes, HydraulicVehicle Speed ControlCrash
I WAS MAKING A RIGHT HAND TURN INTO A PARKING SPOT. AT THE MOMENT RIGHT BEFORE YOU STRAIGHTEN THE VEHICLE WHEEL TO PARK, THE CAR SUDDENLY REVVED UP FOR ABOUT 1 TO 2 SECONDS CAUSING THE VEHICLE TO ACCELERATE FORWARD. THE VEHICLE WENT OVER THE CURVE AND HIT THE BUILDING IN FRONT OF THE PARKING SPOT. *TR
NHTSA ODI #10435256
150,000 miles · Sep 14, 2011
StructureSuspension
TL* THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD SWAY FROM LEFT TO RIGHT. THE VEHICLE WAS TOWED TO THE DEALER AND THEY ADVISED HIM THAT THE FRAME WAS RUSTED AND THE SUSPENSION COMPONENTS WERE FRACTURED FROM THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTU…
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TL* THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD SWAY FROM LEFT TO RIGHT. THE VEHICLE WAS TOWED TO THE DEALER AND THEY ADVISED HIM THAT THE FRAME WAS RUSTED AND THE SUSPENSION COMPONENTS WERE FRACTURED FROM THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 150,000. UPDATED 09/27/11 *BF
NHTSA ODI #10425426
150,000 miles · Sep 6, 2011
Suspension
MY WIFE WAS DRIVING THE VEHICLE WHEN SHE HEARD A SOUND AND THE VEHICLE SWERVED, AND THEN CONTINUED TO BE DIFFICULT TO CONTROL THE REMAINDER OF THE RIDE HOME. WHILE I WAS TRYING TO TAKE HER DESCRIPTION AND BEGIN TROUBLESHOOTING WHAT COULD BE WRONG, I NOTICED THE VEHICLE FELT LIKE IT WAS ON ICE. IT FELT LIKE THE REAR WAS TRYING TO…
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MY WIFE WAS DRIVING THE VEHICLE WHEN SHE HEARD A SOUND AND THE VEHICLE SWERVED, AND THEN CONTINUED TO BE DIFFICULT TO CONTROL THE REMAINDER OF THE RIDE HOME. WHILE I WAS TRYING TO TAKE HER DESCRIPTION AND BEGIN TROUBLESHOOTING WHAT COULD BE WRONG, I NOTICED THE VEHICLE FELT LIKE IT WAS ON ICE. IT FELT LIKE THE REAR WAS TRYING TO COME AROUND, A VERY WEIRD FEELING IN THE SUMMER. TRYING TO FIGURE WHY, AND SEVERAL MINUTES OF LAYING UNDER THIS VEHICLE IN MY DRIVEWAY I FINALLY FIGURED IT OUT. THE DRIVERS SIDE REAR CONTROL ARM ATTACHING POINT IS ROTTED AND BROKEN FROM THE FRAME. I COULD NOT BELIEVE IT. THIS IS SO DANGEROUS. I HAVE OWNED ONE OF THE RECALLED TOYOTA TACOMAS, IT WAS BOUGHT BACK FROM ME BY TOYOTA MOTOR CORP. I OWN A 2000 TOYOTA TUNDRA AND IT IS BEING RECALLED FOR ROTTING FRAMES, AND ROTTING SPARE TIRE BRACKETS. I FIND IT HARD TO BELIEVE THAT TOYOTA IS NOT DOING ANYTHING ABOUT THE 4-RUNNERS. THIS 4 RUNNER IS THE SAME YEAR AS THE TOYOTA TACOMA, AND TWO YEARS OLDER THAT MY TOYOTA TUNDRA. THERE ARE THOUSANDS OF THESE ON THE ROAD, AND THANK GOD THIS DID NOT HAVE A DISASTROUS OUTCOME. AND BY THE WAY, BOTH OF MY SMALL CHILDREN WERE IN THE VEHICLE WHEN THIS HAPPENED. SERIOUS DEFECT THAT TOYOTA NEEDS TO TAKE RESPONSIBILITY FOR. I CANT SELL THIS AS A USED VEHICLE AND I CAN'T TRADE IT IN TO A DEALER. HELP! *TR
NHTSA ODI #10423985
4,255 miles · Sep 2, 2011
Suspension
AT 317,800 MILES THE FRONT END WAS REBUILT. WITHIN A WEEK THE RIGHT FRONT BALL JOINT SEPARATED FROM ITS MOUNTING RESULTING IN A LOW SPEED SINGLE VEHICLE ACCIDENT. I SUSPECT COUNTERFEIT BOLTS, BUT UNFORTUNATELY SAVED NO PARTS. THIS WAS A FALCON K90262 RIGHT LOWER BALL JOINT. AT 322,055 MILES A SECOND LOW SPEED ACCIDENT OCCURRED…
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AT 317,800 MILES THE FRONT END WAS REBUILT. WITHIN A WEEK THE RIGHT FRONT BALL JOINT SEPARATED FROM ITS MOUNTING RESULTING IN A LOW SPEED SINGLE VEHICLE ACCIDENT. I SUSPECT COUNTERFEIT BOLTS, BUT UNFORTUNATELY SAVED NO PARTS. THIS WAS A FALCON K90262 RIGHT LOWER BALL JOINT. AT 322,055 MILES A SECOND LOW SPEED ACCIDENT OCCURRED, THE FALCON K90263 LEFT LOWER BALL JOINT FAILED CATASTROPHICALLY PULLING THE BALL FROM THE SOCKET. UPON INSPECTION THE SEALED JOINT APPEARS NOT TO HAVE BEEN LUBRICATED AT THE FACTORY AND SHOWS VERY VISIBLE SIGNS OF WEAR. REPAIRS WERE MADE USING ANOTHER BRAND OF PARTS. I HAVE THE PART IN A BAG, WHERE IT WAS PLACED UNCLEANED, AFTER REPAIRS, SHOULD YOU WISH TO INSPECT IT. HAD EITHER OF THESE ACCIDENTS OCCURRED AT HIGHWAY SPEEDS THE OUTCOME WOULD HAVE BEEN VERY DIFFERENT. THANK YOU FOR YOUR ATTENTION. *TR
NHTSA ODI #10423108
168,000 miles · Aug 29, 2011
Suspension
DRIVER'S SIDE LOWER BALL JOINT SEPARATED, AXLE DISLODGED AND WHEEL PUSHED INTO WHEEL WELL. A SEPARATE, BUT EXACT INCIDENT HAPPENED ON THE PASSENGER SIDE OF THE SAME VEHICLE LESS THAN 5 YEARS PRIOR AT 131,000 MILES (HTTP://WWW.ARFC.ORG/COMPLAINTS/1997/TOYOTA/4RUNNER/10173792.ASPX). WE WERE ASSURED BY TOYOTA DEALER REPAIR FACILITY…
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DRIVER'S SIDE LOWER BALL JOINT SEPARATED, AXLE DISLODGED AND WHEEL PUSHED INTO WHEEL WELL. A SEPARATE, BUT EXACT INCIDENT HAPPENED ON THE PASSENGER SIDE OF THE SAME VEHICLE LESS THAN 5 YEARS PRIOR AT 131,000 MILES (HTTP://WWW.ARFC.ORG/COMPLAINTS/1997/TOYOTA/4RUNNER/10173792.ASPX). WE WERE ASSURED BY TOYOTA DEALER REPAIR FACILITY AT THAT TIME THAT THIS IS A UNIQUE INCIDENT AND UPON INSPECT THAT THE DRIVER'S SIDE SUSPENSION WAS IN GOOD CONDITION. THE SUSPENSION HAS BEEN CHECKED IN THE INTERIM AND SHOWED NO SIGNS OF FUTURE FAILURE. AGAIN, BOTH SIDES HAVE NOW FAILED ON THE SAME VEHICLE UNDER LIGHT DUTY CONDITIONS.
NHTSA ODI #10423371
168,000 miles · Aug 29, 2011
SuspensionCrash
THIS DESCRIPTION IS A SUPPLEMENT TO ODI # 10423371 WHERE BALL JOINT FAILURE OCCURRED TWICE ON THE SAME VEHICLE. I INVESTIGATED AND FOUND THE LOWER BALL JOINT ON THE PASSENGER SIDE THAT FAILED IS PART # 43330-39585. THE REPAIRED PART IS #43330-39415, BOTH MANUFACTURED BY TY (TOYOTA?) WHICH SUGGESTS THERE WAS A PROBLEM WITH THE OR…
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THIS DESCRIPTION IS A SUPPLEMENT TO ODI # 10423371 WHERE BALL JOINT FAILURE OCCURRED TWICE ON THE SAME VEHICLE. I INVESTIGATED AND FOUND THE LOWER BALL JOINT ON THE PASSENGER SIDE THAT FAILED IS PART # 43330-39585. THE REPAIRED PART IS #43330-39415, BOTH MANUFACTURED BY TY (TOYOTA?) WHICH SUGGESTS THERE WAS A PROBLEM WITH THE ORIGINAL. WHEN ASKED, TOYOTA DID NOT INFORM US OF THE PART CHANGE AND ASSURED US THE DRIVER'S SIDE LOWER BALL JOINT IS SOUND. THE PART 43330-39585 (LOWER BALL JOINT) IS IN THE 4RUNNERS DATED '91 UP TO 2004. THERE ARE RECALLS OF THIS PART NUMBER ONLY IN THE 2001-2004 TIMELINE. TOYOTA RECOMMENDS INSPECTION EVERY 15,000 MILES. TOYOTA DEALERSHIP PROVIDED ME WITH A MULTI-POINT INSPECTION 3500 MILES PRIOR (4 MONTHS AGO) AND PROVIDED ME WITH A POSITIVE (GREEN) CHECK IN ALL AREAS OF INTEREST INCLUDING SUSPENSION AND CV JOINT. THERE WERE NO WARNING SIGNS TO THE FAILURE AS THE TOYOTA DEALERSHIP HELPS DEMONSTRATE. OUR FAMILY HAD JUST GOTTEN OFF A HIGHWAY DRIVE AND LOOSING A WHEEL AT THOSE SPEEDS WOULD HAVE BEEN A DISASTER. ANY OTHER EVENTS AS THIS PLEASE FILE A COMPLAINT. THIS SHOULD BE UNACCEPTABLE TO HAPPEN TWICE ON THE SAME VEHICLE. PLEASE INVESTIGATE THIS THOROUGHLY AND PROVIDE ME WITH ANSWERS. *TR
NHTSA ODI #10422513