1997 Toyota 4 Runner

VEHICLE WAS RECALLED FOR POTENTIAL ROLLOVER PROBLEM CORRECTION. FACTORY RECOMMENDED SPRINGS AND STOPS INSTALLED. CAR NOW RIDES LESS STABLY THAN IT DID. TOP TIPS MORE AND WHEN GOING OVER BUMP SPRINGS AND SHOCKS BOTTOM OUT. FACTORY REP RECOMMENDED TIRE AND SHOCK REPLACEMENT TO CORRECT PROBLEM AFTER $850 IN REPAIRS VEHICLE RIDES THE SAME. TOYOTA AND DEALER SAY THIS IS A NHTSB DESIGNED MODIFICATION WHICH THEY CAN'T REVERSE. THEY HAVE REVIEWED INTERNALLY WITH THEIR LEGAL DEPARTMENT AND REFUSE TO DO ANYTHING ELSE. I CONTEND THEIR DESIGN IS DEFECTIVE (DIMINSHED RIDE QUALITY AND LESS TOP STABILITY). CAN YOU HELP?*AK

CONSUMER STATES VEHICLE EXPERIENCED A TIRE BLOWOUT, NO SPECIFIC TIRE INFORMATION GIVEN. *SLC ONE MONTH AFTER HAVING THE VEHICLE, A TIRE BLEW, WITH HOLES THROUGHOUT IT, AS IF SOMEONE HAD SHOT IT, CLEARLY IT WAS A DEFECTIVE TIRE TO BEGIN WITH. WHEN THE DEALERSHIP WAS NOTIFIED THEY REFUSED TO REPLACE THE TIRES . THE CONSUMER WAS VERY DISSATISFIED WITH THOMPSON DEALERSHIP IN HOW THEY HAVE CHOSEN TO HANDLE MATTERS. CONSUMER IS REQUESTING IMMEDIATE ATTENTION CONCERNING MATTER. BRIEFLY READ OTHER INCIDENTS OCCURRED WITH IN THE PURCHASING OF THE VEHICLE. *CB THE BRAKES HAD TO BE REPLACED WITH ONLY 35,000 MILES ON THE VEHICLE, THE SUN VISOR FELL OFF. *JB

WHILE TRAVELING ON THE HIGHWAY THE TRUCK HAS A THUMPING NOISE COMING FROM THE REAR. THE DEALERSHIP IS AWARE OF THE PROBLEM.*JB THE RIGHT REAR SEAT WILL NOT FOLD. THE BRACKETS HAVE BEEN REPLACED TWICE AND THE SEAT IS STILL HALF WAY FOLDED. ALSO THE DOOR INDICATOR LIGHT ILLUMINATES AND DOES NOT GO OFF AND THE LOCKS WILL NOT LOCK. THEY WERE INSPECTED AND NO PROBLEM WAS FOUND. THE DRIVER SIDE MIRROR IS FALLING. THE BRAKES NEEDED REPAIRS PERFORMED. THE FRONT ROTORS HAD EXCESSIVE ROUT OUT. *JG

MFR'S# SSC & NHTSA# 02 V 021 000/REAR SUSPENSION: CONSUMER STATES DEALER (ANDY DODGE TOYOTA; SAINT ALBANS, VT; PHONE# 802/527-7512) WANTS TO CHARGE FOR RECALL REPAIRS. MANUFACTURER CONTACTED DEALER AND DEALER REFUSES TO HONOR RECALL WITHOUT CHARGE. NLM IN ORDER FOR RECALL REPAIRS TO TAKE PLACE, THE DEALER HAS TO TAKE APART THE SWAY BARS. THIS PARTICULAR VEHICLES SWAY BARS ARE RUSTED AND FROZEN AND THE DEALER WOULD HAVE TO CUT THEM OFF. SINCE THE SWAY BARS AREN'T A PART OF THE RECALL, THE CONSUMER IS EXPECTED TO PAY FOR REPLACEMENT PARTS. *JG