WE PURCHASED AN ALLEGRO BUS WITH SPARTAN CHASSIS AND FACTORY INSTALLED PUTNAM HITCH. WE WERE HAULING OUR HORSE TRAILER HOME FROM A HORSE SHOW IN OKLAHOMA WHEN WE HAPPENED TO STOP AT A TRUCK STOP IN ST. LOUIS. THE TRAILER WAS WITHIN WEIGHT REQUIREMENTS FOR THE TRAILER AS WELL AS TONGUE WEIGHT. UPON STOPPING, WE NOTICED THAT THE P…
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WE PURCHASED AN ALLEGRO BUS WITH SPARTAN CHASSIS AND FACTORY INSTALLED PUTNAM HITCH. WE WERE HAULING OUR HORSE TRAILER HOME FROM A HORSE SHOW IN OKLAHOMA WHEN WE HAPPENED TO STOP AT A TRUCK STOP IN ST. LOUIS. THE TRAILER WAS WITHIN WEIGHT REQUIREMENTS FOR THE TRAILER AS WELL AS TONGUE WEIGHT. UPON STOPPING, WE NOTICED THAT THE PUTNAM HITCH WAS DETACHING FROM THE CHASSIS DUE TO THE FRACTURING OF THE METAL IN THE UNDERCARRIAGE OF THE MOTOR HOME. HAD WE TRAVELED MUCH FURTHER, WE WOULD HAVE CERTAINLY LOST THE TRAILER AS WELL AS THE 2 SHOW HORSES ON BOARD. AS A RESULT OF THE FAILURE, WE HAD TO MAKE ARRANGEMENTS FOR THE TRANSPORT OF OUR HORSES BACK TO OUR FACILITY IN OHIO. IN ADDITION, WE HAD TO HAVE THE TRAILER TOWED TO A SECURE SITE AND A WELDER REPAIR THE HITCH THE NEXT DAY IN ORDER FOR THE TRAILER TO BE HAULED SAFELY BACK HOME. THE WELDER WHO RESPONDED TO OUR CALL, ACKNOWLEDGED THAT HE HAD REPAIRED ANOTHER BUS THE SAME EVENING WITH THE SAME OCCURRENCE ONLY THE TRAILER CAME OFF THAT MOTOR HOME. THE NEXT DAY I NOTIFIED THE CHASIS, MOTORHOME AND HITCH COMPANIES AND SENT PICTURES OF THE FAILURE. BOTH THE CHASIS AND MOTORHOME COMPANIES WERE RECEPTIVE TO MY CONCERN BUT THE HITCH COMPANY FAILED TO ACKNOWLEDGE MY EMAILS AND PHONE CALLS. FINALLY THEY RESPONDED, AFTER 2 MONTHS, BUT ARE REFUSING TO REIMBURSE US FOR THE REPAIRS TO THE HITCH. IT HAD BEEN CONFIRMED THAT THE PUTNAM HITCH WAS AWARE THAT MANY HITCHES WERE INSTALLED IMPROPERLY-NOT ONLY OURS BUT MANY OTHERS-A BRACE BAR WAS OMITTED-YET THEY ARE IGNORING MY REQUESTS FOR MY OUT OF POCKET REPAIR COSTS. WITHOUT REPAIRS IN ST. LOUIS, THE HITCH WAS UNUSABLE. THE ISSUE IS WITH THE HITCH COMPANY-PUTNAM HITCH AND THEIR LACK OF CONCERN FOR THE WELFARE OF THOSE WHO USE THEIR PRODUCTS AS APPLIED TO THE CHASSIS OF MOTOR HOMES. *TR
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2007-2011 Allegro, Allegro Bus, Phaeton, and Zephyr motorhomes, 2007-2010 Allegro Bay motorhomes, and 2010-2011 Allegro Breeze motorhomes. The windshield wiper arms on the affected vehicles may break off.
Consequence & remedy
Consequence: If the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.
Remedy: Tiffin will notify owners, and dealers will replace the wiper blade arms, free of charge. The recall began on August 19, 2016. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-100.
TIFFIN IS RECALLING 1,408 MY 2006-2009 ALLEGRO BUS, MY 2007-2009 PHAETON AND MY 2005-2009 ZEPHYR VEHICLES BUILT ON SPARTAN CHASSIS AND EQUIPPED WITH PUTMAN HITCHES. CERTAIN TRAILER HITCHES MAY FRACTURE WHICH COULD RESULT IN THE LOSS OF THE TRAILER.
Consequence & remedy
Consequence: SUSPECT HITCHES MAY DEVELOP FRACTURES AND SUBSEQUENT SEPARATION MAY OCCUR, RESULTING IN A VEHICLE CRASH, PROPERTY DAMAGE OR PEDESTRIAN HARM.
Remedy: TIFFIN IS WORKING WITH SPARTAN AND SPARTAN IS HANDLING THE REMEDY FOR THIS CAMPAIGN (PLEASE SEE 08V-567). THE TRAILER HITCH WILL BE REPLACED FREE OF CHARGE. OWNERS MAY CONTACT SPARTAN AT 1-517-543-6400 OR TIFFIN AT 256-356-8661.
TIFFIN IS RECALLING 3,507 MY 2004-2007 ALLEGRO, ALLEGRO BAY AND ALLERO BUS, MY 2004-2005 PHAETON AND MY 2005-2007 ZEPHYR MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: TIFFIN WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR TIFFIN AT 256-356-8661.
CERTAIN MOTOR HOMES BUILT ON FREIGHTLINER CHASSIS AND EQUIPPED WITH ZF MODEL 8018 STEERING GEARS MAY HAVE BEEN ASSEMBLED WITH THE INCORRECT RECIRCULATING BALL SPACER. THIS COULD POTENTIALLY ALLOW THE RECIRCULATING BALLS TO ESCAPE FROM THE RECIRCULATING BALL CIRCUIT RESULTING IN A LOSS OF STEERING.
Consequence & remedy
Consequence: THE OPERATOR MAY NOTICE HIGHER REQUIRED STEERING WHEEL INPUTS, OR THE NEED FOR MORE STEERING WHEEL ADJUSTMENTS WHILE DRIVING IN A STRAIGHT LINE IN COMBINATION WITH METALLIC CRACKING NOISES PRIOR TO A LOSS OF STEERING. LOSS OF STEERING COULD RESULT IN A VEHICLE CRASH.
Remedy: TIFFIN IS WORKING WITH FREIGHTLINER TO REPLACE THE STEERING GEAR FREE OF CHARGE (PLEASE SEE 07V343 AND 07E049). OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712 OR TIFFIN AT 256-356-8661.
ON CERTAIN MOTOR HOME CHASSIS, THERE MAY BE A LOOSE CONNECTION BETWEEN THE BUS BAR AND A GRID PAD DUE TO THE PINS BEING SLIGHTLY SMALLER DIAMETERS AFTER ASSEMBLY. ELECTRICAL POWER MAY BE LOST TO COMPONENTS OF THE MAJOR CHASSIS OPERATING SYSTEMS (ENGINE, TRANSMISSION, STARTING, COOLING) CAUSING THE VEHICLE TO SHUT DOWN AND/OR NOT BE CAPABLE OF POWERING UP.
Consequence & remedy
Consequence: EACH VEHICLE COULD POTENTIALLY EXPERIENCE A UNIQUE CIRCUMSTANCE WHERE ONE OR A COMBINATION OF THE FOLLOWING CONDITIONS COULD OCCUR: LOSS OF ELECTRICAL POWER TO THE ENGINE, TRANSMISSION, STARTING AND ENGINE COOLING SYSTEMS, OPERATION OF THE RIGHT CHASSIS STOP/TURN SIGNAL AND RIGHT TRAILER STOP/TURN SIGNAL, THE ANTI-LOCK BRAKE SYSTEM, AUXILIARY BRAKE SYSTEM, THE HEATER ELEMENTS IN THE AIR DRYER, AND THE HEATER ELEMENT IN THE WATER-IN-FUEL SEPARATOR.
Remedy: THE DVEC BUSSMANN BOX WILL BE REPLACED. THE RECALL BEGAN ON JANUARY 16, 2008. OWNERS MAY CONTACT SPARTAN AT 1-517-543-6400.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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