The contact owned a 2018 Thor Chateau. The contact stated that while her husband was driving at 45 MPH, he saw another vehicle encroaching into his lane head-on from the opposite lane. As her husband began to veer the camper to the right side of the roadway, the other vehicle sideswiped the driver’s side of the camper and the in…
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The contact owned a 2018 Thor Chateau. The contact stated that while her husband was driving at 45 MPH, he saw another vehicle encroaching into his lane head-on from the opposite lane. As her husband began to veer the camper to the right side of the roadway, the other vehicle sideswiped the driver’s side of the camper and the inside of the camper immediately caught on fire. The fire quickly spread throughout the camper as her husband lost complete control of the vehicle. The contact's husband was forced to exit the vehicle through the passenger’s side window. Her husband’s jacket caught on fire and he was forced to roll in the snow to put out the flames. Her husband was taken to the hospital and treated for second-degree burns to his left hand and scalp. The jaws of life had to be used to extract the other driver from his vehicle and he was also taken to the hospital and treated for multiple fractures. The fire department and police department were called to the scene and the fire department extinguished the fire. A fire and police report were filed. The accident had remained under investigation and the exact cause of the fire had yet to be determined. The vehicle was towed to a junkyard where it was deemed a total loss. The dealer nor the manufacturer were notified of the failure. The vehicle had been destroyed. The failure mileage was approximately 12,400.
NHTSA ODI #11446337
24,500 miles · Aug 18, 2020
Unknown Or OtherFire
ON AUGUST 12, 2020, I WAS DRIVING HWY 330 TO BIG BEAR LAKE, CA, WHEN A SMALL FIRE OCCURRED IN MY 2018 THOR CHATEAU. MY WIFE AND I FIRST NOTICED THE SMELL OF BURNING PLASTIC. SHE INVESTIGATED THE INTERIOR OF THE RV WHILE I SEARCHED FOR A SAFE TURN-OUT OFF THE HIGHWAY. SHE EVENTUALLY SAW SMOKE FLOWING FROM THE REAR OF THE RV. WITH…
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ON AUGUST 12, 2020, I WAS DRIVING HWY 330 TO BIG BEAR LAKE, CA, WHEN A SMALL FIRE OCCURRED IN MY 2018 THOR CHATEAU. MY WIFE AND I FIRST NOTICED THE SMELL OF BURNING PLASTIC. SHE INVESTIGATED THE INTERIOR OF THE RV WHILE I SEARCHED FOR A SAFE TURN-OUT OFF THE HIGHWAY. SHE EVENTUALLY SAW SMOKE FLOWING FROM THE REAR OF THE RV. WITHIN FOUR MINUTES WE WERE OFF THE HIGHWAY AND DISCOVERED SMOKE COMING FROM A PASSENGER-SIDE COMPARTMENT DIRECTLY ABOVE THE EXHAUST EXIT PIPE. UPON OPENING THE COMPARTMENT IT BECAME APPARENT THAT THE EXHAUST EXIT PIPE HAD MELTED THE PLASTIC STORAGE COMPARTMENT AND WAS ALSO BURNING THE CONTENTS OF THE COMPARTMENT. I QUICKLY REMOVED THE REMAINING CONTENTS AND WAS PREPARED TO USE A FIRE EXTINGUISHER, BUT THE FIRE SUBSIDED ONCE THE SMOLDERING ITEMS WERE REMOVED. THE EXHAUST EXIT PIPE SITS ABOUT 2 INCHES BELOW THE PLASTIC STORAGE BOX YET THERE IS NOT A HEAT SHIELD IN PLACE. IT WAS CLEARLY THE SOURCE OF THE FIRE. I HAVE PHOTOS AND VIDEO OF THE DAMAGE THAT OCCURRED AND ALSO OF THE DAMAGED PROPERTY. THERE WAS A RECALL ISSUED IN SOUTH CAROLINA FOR THIS EXACT ISSUE IN 2016 YET THOR IS STILL PRODUCING AND SELLING RVS WITH THE SAME ISSUE AT LEAST UP UNTIL THE MANUFACTURE DATE OF MY PARTICULAR 2018 THOR CHATEAU RV. *DT*JB*DT*AS
NHTSA ODI #11350174
9,000 miles · Jun 15, 2020
EquipmentUnknown Or Other
PROPANE GAS HOLES WERE CRASHED THE BODY FRAME. CAUSING PROPANE GAS TO EMPTY. *TR
Thor Motor Coach (TMC) is recalling certain 2020-2021 Daybreak 23DB, 2018-2021 Four Winds 23U, and 2018-2021 Chateau 23U motorhomes. Bolts of the wrong size were used to secure the barrel chair pedestals, allowing the pedestal to separate from the floor in the event of a crash. As such, these motorhomes fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems" and number 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: If the pedestal were to separate from the floor during a crash, the seat belt anchorages may fail, increasing the risk of injury.
Remedy: TMC will notify owners, and dealers will inspect the pedestal bolt size, correcting the hardware as necessary, free of charge. This recall began September 14, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000202.
Additional source detail variants (2)
Seats
Thor Motor Coach (TMC) is recalling certain 2020-2021 Daybreak 23DB, 2018-2021 Four Winds 23U, and 2018-2021 Chateau 23U motorhomes. Bolts of the wrong size were used to secure the barrel chair pedestals, allowing the pedestal to separate from the floor in the event of a crash. As such, these motorhomes fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems" and number 210, "Seat Belt Assembly Anchorages."
Consequence: If the pedestal were to separate from the floor during a crash, the seat belt anchorages may fail, increasing the risk of injury.
Remedy: TMC will notify owners, and dealers will inspect the pedestal bolt size, correcting the hardware as necessary, free of charge. This recall began September 14, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000202.
Seat Belts
Thor Motor Coach (TMC) is recalling certain 2020-2021 Daybreak 23DB, 2018-2021 Four Winds 23U, and 2018-2021 Chateau 23U motorhomes. Bolts of the wrong size were used to secure the barrel chair pedestals, allowing the pedestal to separate from the floor in the event of a crash. As such, these motorhomes fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems" and number 210, "Seat Belt Assembly Anchorages."
Consequence: If the pedestal were to separate from the floor during a crash, the seat belt anchorages may fail, increasing the risk of injury.
Remedy: TMC will notify owners, and dealers will inspect the pedestal bolt size, correcting the hardware as necessary, free of charge. This recall began September 14, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000202.
Thor Motor Coach (TMC) is recalling certain 2018 Thor Chateau and Four Winds motorhomes and 2019-2020 Magnitude and Omni motorhomes. The backup camera displays may revert back to the factory default settings which may cause the camera image to be reversed.
Consequence & remedy
Consequence: If the monitor displays the image in reverse, the driver may unintentionally turn in the wrong direction, increasing the risk of crash.
Remedy: TMC will notify owners, and dealers will install a harness to install that will prevent the image from inverting, free of charge. The recall began April 30, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000168.
Additional source detail variants (2)
Visibility:rearview Mirrors/devices:interior
Thor Motor Coach (TMC) is recalling certain 2018 Thor Chateau and Four Winds motorhomes and 2019-2020 Magnitude and Omni motorhomes. The backup camera displays may revert back to the factory default settings which may cause the camera image to be reversed.
Consequence: If the monitor displays the image in reverse, the driver may unintentionally turn in the wrong direction, increasing the risk of crash.
Remedy: TMC will notify owners, and dealers will install a harness to install that will prevent the image from inverting, free of charge. The recall began April 30, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000168.
Visibility:rearview Mirrors/devices
Thor Motor Coach (TMC) is recalling certain 2018 Thor Chateau and Four Winds motorhomes and 2019-2020 Magnitude and Omni motorhomes. The backup camera displays may revert back to the factory default settings which may cause the camera image to be reversed.
Consequence: If the monitor displays the image in reverse, the driver may unintentionally turn in the wrong direction, increasing the risk of crash.
Remedy: TMC will notify owners, and dealers will install a harness to install that will prevent the image from inverting, free of charge. The recall began April 30, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000168.
Thor Motor Coach (TMC) is recalling certain 2018-2019 Thor Four Winds, Chateau, and Freedom Elite vehicles. The liquid propane (LP) hose may not have adequate space between the floor and the metal plate on the refrigerator, causing damage to the hose and possibly creating a propane leak.
Consequence & remedy
Consequence: A propane leak can increase the risk of a fire.
Remedy: TMC will notify owners, and dealers will remove a portion of the refrigerator base plate to provide additional clearance for the LP hose, free of charge. The recall began December 11, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000162.
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
Consequence & remedy
Consequence: If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
Remedy: TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.
Thor Motor Coach (TMC) is recalling certain 2018 Four Winds, Chateau and Freedom Elite recreational vehicles. The liquid propane (LP) hose may sag and become pinched between the frame and the leaf spring u-bolts, potentially damaging the hose and causing a propane leak.
Consequence & remedy
Consequence: A propane fuel leak may increase the risk of a fire.
Remedy: TMC will notify owners, and dealers will inspect the LP hose routing and install additional P-clamps or relocate the P-clamps to properly secure the hose, free of charge. The recall began on October 13, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000144.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2018 Thor Motor Coach Chateau Problems, Complaints & Recalls | Skip That Year