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2011 Thor Motor Coach A.C.E.

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
1Owner complaints

Model-year median: 1

1Recall campaigns

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0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
1
20111
20120
2013
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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Electrical System
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 1 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports1 fire reports0 injury reports

Electrical System complaints

1 reports
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46,000 miles · Nov 7, 2013
Electrical SystemFire

I AM THE SERVICE MANAGER OF A MOTORHOME DEALERSHIP, WE STARTED HAVING ELECTRICAL ISSUES INCLUDING A FIRE UNDER THE DASH, BROKEN EQUIPMENT FOUND THAT THE FLOOR HAD DETACHED FROM THE SIDES AND ROOF OF THE MOTORHOME, IT IS HELD ON BY SMALL SCREWS ALONG THE WALL UNDER THE TRIM, AS YOU DROVE THE VEHICLE THE STRUCTURE MOVED UP AND D…

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I AM THE SERVICE MANAGER OF A MOTORHOME DEALERSHIP, WE STARTED HAVING ELECTRICAL ISSUES INCLUDING A FIRE UNDER THE DASH, BROKEN EQUIPMENT FOUND THAT THE FLOOR HAD DETACHED FROM THE SIDES AND ROOF OF THE MOTORHOME, IT IS HELD ON BY SMALL SCREWS ALONG THE WALL UNDER THE TRIM, AS YOU DROVE THE VEHICLE THE STRUCTURE MOVED UP AND DOWN ON THE FLOOR FOUR TO SIX INCHES, CAUSING NUMEROUS ELECTRICAL ISSUES, INCLUDING A FIRE, I HAVE TAKEN THIS PEACE OF EQUIPMENT APART TO THE POINT THAT I CAN WITH CERTAINTY SAY THAT THE ONLY THING HOLDING THE WALLS AND ROOF TO THE FLOOR AND FRAME ARE THESE SCREWS AND 85% OF THEM HAD BROKEN, I BELIEVE THAT IT WAS ONLY THE WALL SLIDER THAT KEPT THIS COACH TOGETHER, WE HAVE HAD TO REINFORCE THE WALLS AND DASH ASSY SO THAT THIS IS CORRECTED, I CONTACTED THOR MOTORCOACH AND THERE ONLY RESPONSE IS THIS VEHICLE IS NO LONGER IN WARRANTY, I WOULD NOT WRITE THIS IF I DID NOT BELIEVE THAT THIS MOTORCOACH BY DESIGN IS NOT DEFICIENT IN STRUCTURE FOR A ON HIGHWAY VEHICLE AND DANGEROUS TO ITS OCCUPANTS, IF WE WOULD NOT HAVE CAUGHT THIS, I CAN NOT EVEN THINK OF THE POSSIBLE RESULTS. *TR

NHTSA ODI #10551453

Official recalls

1

13V265000 · Electrical System

Jun 25, 2013

Thor Motor Coach (Thor) is recalling certain model year 2006-2013 Windsport, model year 2006-2010 Magellan, model year 2007-2013 Hurricane, model year 2009-2013 Serrano and model year 2011-2013 A.C.E motorhomes. The motorhomes are equipped with an RV Custom Products Battery Control Center (BCC) which may experience a failure while the motorhome is in motion.

Consequence & remedy

Consequence: If the BCC fails, all power may be lost to the motorhome chassis, including all lighting, making the vehicle very difficult to operate, increasing the risk of a crash.

Remedy: Thor will notify owners, and dealers will rewire the BCC free of charge. The recall began on July 30, 2013. Customers may contact Thor at 1-877-855-2867. Thor's recall campaign number is RC000077.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.