NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
358 reportsMileage unknown · Oct 11, 2025
Forward Collision Avoidance
I was using the full self driving feature of the vehicle. At an unusual intersection, there was a flashing do not turn right light because of a train. The car turned right ignoring the do not turn sign And headed for the railroad tracks. I had to slam on the brakes because the car was not going to stop. If a driver is not paying…
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I was using the full self driving feature of the vehicle. At an unusual intersection, there was a flashing do not turn right light because of a train. The car turned right ignoring the do not turn sign And headed for the railroad tracks. I had to slam on the brakes because the car was not going to stop. If a driver is not paying attention they will die. I have video of the whole thing.
NHTSA ODI #11692683
4,900 miles · Oct 10, 2025
Service BrakesVehicle Speed ControlCrash
The contact owned a 2026 Tesla Model Y. The contact stated that while depressing the brake pedal to attempt to stop at a stop sign, the vehicle failed to respond as intended. The contact mentioned that when attempting to make a left turn, the steering wheel seized and became difficult to maneuver, and the vehicle crashed into a …
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The contact owned a 2026 Tesla Model Y. The contact stated that while depressing the brake pedal to attempt to stop at a stop sign, the vehicle failed to respond as intended. The contact mentioned that when attempting to make a left turn, the steering wheel seized and became difficult to maneuver, and the vehicle crashed into a curb and merged into a landscaping facility. The contact was able to shift the vehicle into neutral, then reverse. The vehicle began to work as intended, and he looked out of his rearview mirror. He could see smoke coming from the rear passenger side, and he heard an abnormal noise coming from the rear passenger tire. No warning lights illuminated. A dealer was contacted. The vehicle was towed to a dealer to be diagnosed; however, the diagnosis was unknown. The contact mentioned the dealer, and insurance deemed the vehicle a total loss. The vehicle was not repaired. The manufacturer was notified of the failure and offered no assistance. The approximate failure mileage was 4,900.
NHTSA ODI #11692571
Mileage unknown · Oct 10, 2025
Forward Collision AvoidanceLane DepartureCrash
My Tesla Model Y was in Full Self Driving Mode when it turned into a garbage truck, leading to a total loss to my car. There were no warnings from the Tesla system that could have helped me prevent the crash. Thankfully, no one was hurt, but my car is not longer usable.
NHTSA ODI #11692534
Mileage unknown · Oct 10, 2025
Unknown Or Other
Tesla has removed the end users ability to control the speed of the vehicle in the latest version 14.n of Full Self Driving (FSD). They are deciding for us what the proper speed is with little to no regard for the posted speed limits (which the car frequently has incorrect). They has gone so far as to say, input from occupants…
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Tesla has removed the end users ability to control the speed of the vehicle in the latest version 14.n of Full Self Driving (FSD). They are deciding for us what the proper speed is with little to no regard for the posted speed limits (which the car frequently has incorrect). They has gone so far as to say, input from occupants in the car are no longer needed or desired with regard to speed. They feel the car should travel the same speed as other traffic, even if that is 20 mph over the posted speed limit. I urge you to revoke their license to use this software on the roads in the United States, until such time as they reintroduce the ability of the driver to control the speed of the car. I am a big fan of FSD, and I use it almost exclusively, and I believe it has the potential to be safer than many of the people driving today, but speed kills, therefore I insist on having the ability to limit the speed of any car I’m responsible for driving. One has to wonder where the adults are at Tesla, where they suddenly believe input from the responsible party in the car is no longer desired or even allowed. Having worked many years in and around emergency medicine… this is just completely misguided, and given they are doubling down on this, you guys are going to have to explain it to them. :(
NHTSA ODI #11692481
Mileage unknown · Oct 10, 2025
Forward Collision AvoidanceUnknown Or OtherCrash
I would like to formally report several incidents I have experienced with my newly purchased Tesla Model Y. I acquired the vehicle on [XXX], collected it from Washington D.C., and drove it back to Houston between September 20 and 21. Prior to my return journey, I conducted a test drive. During this drive, at dusk, I engaged Full…
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I would like to formally report several incidents I have experienced with my newly purchased Tesla Model Y. I acquired the vehicle on [XXX], collected it from Washington D.C., and drove it back to Houston between September 20 and 21. Prior to my return journey, I conducted a test drive. During this drive, at dusk, I engaged Full Self-Driving (FSD) mode. The vehicle stopped appropriately at a traffic light; however, once the light turned green, it moved forward but veered into the yellow safety buffer zone located between the lanes of opposing traffic. I intervened by manually steering the car back into the correct lane. A similar occurrence happened in Washington D.C. while attempting a left turn under a highway overpass—the vehicle again crossed into the yellow lines. These incidents suggest that the FSD system did not reliably detect the yellow lane markers. On the weekend of [XXX], during my drive to Houston, I primarily used FSD. While navigating a road construction zone, the system failed to recognize large safety cones (yellow columns) and nearly collided with them. Fortunately, I was attentive and promptly took control, braked, and changed lanes to avoid an accident. This demonstrated the FSD’s inability to identify these safety markers. On Tuesday, [XXX], I drove the vehicle to work and returned home using FSD. As I exited the highway onto a ramp merging with frontage lanes, I observed that FSD did not reduce speed appropriately and nearly made contact with vehicles on the frontage road. This indicates that the system was unable to interpret the ramp as a short section intended for deceleration and safe merging. On [XXX], while returning home in the evening after work, I used FSD due to light traffic. The vehicle navigated turns and stops satisfactorily and paused roadside before my house. When I resumed manual control to park, the vehicle suddenly became unresponsive, accelerated onto my front yard, struck the flower bed stones, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
NHTSA ODI #11692469
Mileage unknown · Oct 8, 2025
Fuel/propulsion SystemPower TrainStructure
I am genuinely concerned about the risk of my 2026 Tesla Y catching fire and/or being trapped inside the vehicle leading to death. In the past 30 days, have seen several accidents in Tesla products leading to fires with people trapped inside ultimately perishing. This includes the North Miami crash on 10/01/2025. No one in my f…
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I am genuinely concerned about the risk of my 2026 Tesla Y catching fire and/or being trapped inside the vehicle leading to death. In the past 30 days, have seen several accidents in Tesla products leading to fires with people trapped inside ultimately perishing. This includes the North Miami crash on 10/01/2025. No one in my family will travel inside this 2026 Tesla Y due to the fires. They have begged me to stop driving. I purchased this vehicle based on the published safety records including by Tesla. My wife just started cancer treatment and the intention purchasing was for a safe vehicle. Due to my very real concerns, I cannot risk my children being orphaned.
NHTSA ODI #11692232
Mileage unknown · Oct 8, 2025
Latches/locks/linkages
What happened:While driving at 20 mph on [XXX] Sunny without any prior “Hood Ajar” warning, the hood suddenly popped open and smashed the windshield. The vehicle became undrivable. Safety risk:Obstructed forward visibility; near-miss crash. When/where:[XXX], Sunnyvale, CA 94086, California Vehicle info:2025 Tesla Model Y Evi…
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What happened:While driving at 20 mph on [XXX] Sunny without any prior “Hood Ajar” warning, the hood suddenly popped open and smashed the windshield. The vehicle became undrivable. Safety risk:Obstructed forward visibility; near-miss crash. When/where:[XXX], Sunnyvale, CA 94086, California Vehicle info:2025 Tesla Model Y Evidence:TeslaCam (Front cam) [XXX] (skip to 0:25 in the video.) [XXX] (skip to 0:33 in the video.) [XXX] (skip to 0:01 in the video.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11692153
Mileage unknown · Oct 7, 2025
Electrical System
The contact stated that while driving at an undisclosed speed, the contact observed a 2026 Tesla Model Y Robotaxi that had unexpectedly stopped in active traffic. The contact stated that while driving in the right lane, the contact became aware that the vehicle in the left lane remained stopped at a green light. The contact expr…
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The contact stated that while driving at an undisclosed speed, the contact observed a 2026 Tesla Model Y Robotaxi that had unexpectedly stopped in active traffic. The contact stated that while driving in the right lane, the contact became aware that the vehicle in the left lane remained stopped at a green light. The contact expressed concern that the issue posed a serious safety hazard and could have resulted in a more severe situation with ongoing traffic. The contact was concerned that the issue could be especially dangerous in a School Zone with children nearby. The manufacturer was not made aware of the failure.
NHTSA ODI #11691948
Mileage unknown · Oct 5, 2025
Latches/locks/linkages
The car gives a false alert that the front frunk is open. Drivers seat slides back and car slows to 15 mph.
NHTSA ODI #11691448
Mileage unknown · Oct 3, 2025
Forward Collision AvoidanceSteering
On October 3, 2025, I visited the Tesla Service Center to resolve a persistent noise issue. The issue involves rattling and creaking sounds from the steering wheel area, especially when driving over uneven roads or turning. The service appointment did not resolve the problem, and Tesla scheduled the next available appointment …
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On October 3, 2025, I visited the Tesla Service Center to resolve a persistent noise issue. The issue involves rattling and creaking sounds from the steering wheel area, especially when driving over uneven roads or turning. The service appointment did not resolve the problem, and Tesla scheduled the next available appointment for October 30, 2025 — almost a full month later. The noise from the steering wheel area raises safety concerns, as it may indicate a defect in the steering column, structure, or related components. This is distracting during driving and could potentially compromise safe vehicle operation. I request that NHTSA investigate whether this is an isolated issue or a more widespread safety-related defect affecting Tesla vehicles.
NHTSA ODI #11691313
Official recalls
8Aug 31, 2026
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y vehicles. One or more front suspension lateral link fasteners may not have been properly tightened, allowing the lateral link to loosen or separate from the sub-frame.
Consequence & remedy
Consequence: A lateral link separation could shift the wheel alignment, causing a loss of vehicle control and increasing the risk of a crash.
Remedy: Tesla Service will tighten or replace the fasteners and check wheel the alignment, free of charge. In addition, Tesla Service will replace any related parts that may have been damaged as necessary. Owner notification letters are expected to be mailed October 30, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-31-004.
Additional source detail variants (2)
Suspension:critical Fasteners
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y vehicles. One or more front suspension lateral link fasteners may not have been properly tightened, allowing the lateral link to loosen or separate from the sub-frame.
Consequence: A lateral link separation could shift the wheel alignment, causing a loss of vehicle control and increasing the risk of a crash.
Remedy: Tesla Service will tighten or replace the fasteners and check wheel the alignment, free of charge. In addition, Tesla Service will replace any related parts that may have been damaged as necessary. Owner notification letters are expected to be mailed October 30, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-31-004.
Suspension:front
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y vehicles. One or more front suspension lateral link fasteners may not have been properly tightened, allowing the lateral link to loosen or separate from the sub-frame.
Consequence: A lateral link separation could shift the wheel alignment, causing a loss of vehicle control and increasing the risk of a crash.
Remedy: Tesla Service will tighten or replace the fasteners and check wheel the alignment, free of charge. In addition, Tesla Service will replace any related parts that may have been damaged as necessary. Owner notification letters are expected to be mailed October 30, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-31-004.
Jul 7, 2026
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y and 2024 Model 3 vehicles. The vehicles were originally built for a foreign market and do not have knee air bags, may not be equipped with certain interior safety countermeasures, and may not have been tested for bumper impact resistance procedures. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers, 208, "Occupant Crash Protection," 201, "Occupant Protection in Interior Impact," and Part 581, "Bumper Standards."
Consequence & remedy
Consequence: A noncompliant vehicle may have reduced occupant protections, increasing the risk of injury during a crash.
Remedy: Tesla will repurchase noncompliant vehicles currently registered in the United States, free of charge. Owner notification letters are expected to be mailed September 5, 2026. Owners may contact Tesla customer service at 1-877-798-3752 or resolutions@tesla.com. Tesla's number for this recall is SB-26-00-004.
Additional source detail variants (2)
Structure:body:bumpers
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y and 2024 Model 3 vehicles. The vehicles were originally built for a foreign market and do not have knee air bags, may not be equipped with certain interior safety countermeasures, and may not have been tested for bumper impact resistance procedures. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers, 208, "Occupant Crash Protection," 201, "Occupant Protection in Interior Impact," and Part 581, "Bumper Standards."
Consequence: A noncompliant vehicle may have reduced occupant protections, increasing the risk of injury during a crash.
Remedy: Tesla will repurchase noncompliant vehicles currently registered in the United States, free of charge. Owner notification letters are expected to be mailed September 5, 2026. Owners may contact Tesla customer service at 1-877-798-3752 or resolutions@tesla.com. Tesla's number for this recall is SB-26-00-004.
Air Bags:knee Bolster
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y and 2024 Model 3 vehicles. The vehicles were originally built for a foreign market and do not have knee air bags, may not be equipped with certain interior safety countermeasures, and may not have been tested for bumper impact resistance procedures. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers, 208, "Occupant Crash Protection," 201, "Occupant Protection in Interior Impact," and Part 581, "Bumper Standards."
Consequence: A noncompliant vehicle may have reduced occupant protections, increasing the risk of injury during a crash.
Remedy: Tesla will repurchase noncompliant vehicles currently registered in the United States, free of charge. Owner notification letters are expected to be mailed September 5, 2026. Owners may contact Tesla customer service at 1-877-798-3752 or resolutions@tesla.com. Tesla's number for this recall is SB-26-00-004.
May 18, 2026
Tesla, Inc. (Tesla) is recalling certain 2025-2026 Model Y vehicles. The certification label may not have been installed. As such, these vehicles fail to comply with the requirements of 49 C.F.R. Part 567, "Certification."
Consequence & remedy
Consequence: Missing weight information provided by the label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Remedy: Tesla Service will inspect and install a certification label as necessary, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-19-002.
Oct 10, 2025
Tesla, Inc. (Tesla) is recalling certain 2025 Model 3 and 2026 Model Y vehicles. The battery pack contactors may fail, causing a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Tesla Service will replace the battery pack contactors, free of charge. Owner notification letters were mailed December 9, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-16-005.
Oct 1, 2025
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y vehicles. The reverse lights may fail to illuminate while the vehicle is in reverse, due to a defect in the wiring. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Reverse lights that fail to illuminate reduce visibility and may not alert pedestrians or other drivers that the vehicle is backing up, increasing the risk of a crash.
Remedy: Tesla Service will replace the reverse lights and reverse facia harness, free of charge. Owner notification letters were mailed November 26, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-17-011.
Additional source detail variants (2)
Electrical System:wiring
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y vehicles. The reverse lights may fail to illuminate while the vehicle is in reverse, due to a defect in the wiring. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Reverse lights that fail to illuminate reduce visibility and may not alert pedestrians or other drivers that the vehicle is backing up, increasing the risk of a crash.
Remedy: Tesla Service will replace the reverse lights and reverse facia harness, free of charge. Owner notification letters were mailed November 26, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-17-011.
Exterior Lighting:back Up Lights
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y vehicles. The reverse lights may fail to illuminate while the vehicle is in reverse, due to a defect in the wiring. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Reverse lights that fail to illuminate reduce visibility and may not alert pedestrians or other drivers that the vehicle is backing up, increasing the risk of a crash.
Remedy: Tesla Service will replace the reverse lights and reverse facia harness, free of charge. Owner notification letters were mailed November 26, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-17-011.
Jul 28, 2025
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y vehicles. The ring terminal of the horn ground wire may be improperly secured, allowing the circuit to open and preventing the horn from sounding.
Consequence & remedy
Consequence: An inoperable horn may prevent the driver from alerting other drivers as needed, increasing the risk of a crash.
Remedy: Tesla service will replace the steering wheel, free of charge. Owner notification letters were be mailed September 23, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-17-009.
Jun 18, 2025
Tesla, Inc. (Tesla) is recalling certain 2026 Model 3 and Model Y vehicles. The fasteners attaching the seat back to the seat bottom may have been improperly tightened.
Consequence & remedy
Consequence: The seat may not properly restrain the occupant, increasing the risk of injury during a crash.
Remedy: Tesla Service Centers will inspect and tighten or replace the seat assembly fasteners as necessary, free of charge. Owner notification letters were mailed August 16, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-13-003.
May 29, 2025
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y vehicles. The hose connector may block the windshield washer nozzles, preventing washer fluid from reaching the windshield. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 104, "Windshield Wiping and Washing Systems."
Consequence & remedy
Consequence: The inability to clean the windshield reduces the driver’s visibility and increases the risk of a crash.
Remedy: Tesla service will inspect and replace the wiper arm elbow connector as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA26002 · Fsd Collisions In Reduced Roadway Visibility Conditions
Opened Mar 18, 2026 · No close date supplied
Status: open (inferred from source dates) · Electrical System:adas
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the updates or modifications by Tesla to the degradation detection system, including the timing, purpose, and capabilities of the updates, and Tesla’s assessment of their safety impact. Tesla’s FSD is an advanced driver assistance system (ADAS) that relies exclusively on vision-based cameras and the related FSD software to detect and respond to the roadway ahead, projecting a path forward based on traffic control devices, vehicles, pedestrians, and the roadway itself. When Tesla began transitioning away from using both cameras and radars to an exclusively camera-based approach, known as Tesla Vision, in mid-2021, it developed and implemented a degradation detection system that it deployed by a software update to existing and new Tesla vehicles. On June 28, 2024, the day after Tesla submitted the SGO report of the November 28, 2023 fatal crash listed in this document, Tesla began developing an update to the degradation detection system. At this time, ODI does not have information on when the update was deployed and which vehicles have the updated system. ODI discussed individual incidents and its initial findings during the PE phase of its investigation with Tesla. As part of those discussions, Tesla’s post-incident analysis indicated that the update to the degradation detection system, had it been installed on the vehicles at the time, may have affected 3 of the 9 incidents identified by ODI. Tesla also described internal data and labeling limitations that prevented a uniform identification and analysis of crash events with the subject system engaged. ODI believes this limitation could have led to under-reporting of subject crashes over portions of the defined time-period. Available incident data raise concerns that Tesla’s degradation detection system, both as originally deployed and later updated, fails to detect and/or warn the driver appropriately under degraded visibility conditions such as glare and airborne obscurants. In the crashes that ODI has reviewed, the system did not detect common roadway conditions that impaired camera visibility and/or provide alerts when camera performance had deteriorated until immediately before the crash occurred. Review of Tesla’s responses revealed additional crashes that occurred in similar environments and where the system either did not detect a degraded state, and/or it did not present the driver with an alert with adequate time for the driver to react. In each of these crashes, FSD also lost track of or never detected a lead vehicle in its path. In upgrading PE24031 to an Engineering Analysis (EA), ODI will gather further information on the updated degradation detection system, including the status of updating vehicles and scope of compatible vehicles, the system’s visibility degradation detection capability, and alerts or warnings to the driver. Lastly, ODI will conduct analysis on six recent potentially related incidents. These incidents can be found at NHTSA.gov under the following SGO report identification numbers: 13781-11937, 13781-13211, 13781-13569, 13781-13633, 13781-13693, 13781-13788. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 13781-8004, 13781-7181, 13781-7381, 13781-7767, 13781-7964, 13781-8977, 13781-9267.
PE25012 · Traffic Safety Violations While Full Self Driving ("fsd") Is Engaged
Opened Oct 7, 2025 · No close date supplied
Status: open (inferred from source dates) · Electrical System:adas
The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 partial automation systems are designed to support and assist the driver in performing certain aspects of the driving task, requiring a driver to supervise and intervene as necessary. The driver remains fully responsible at all times for driving the vehicle, including complying with applicable traffic laws. ODI’s investigation will therefore focus, in particular, on whether certain driving inputs within the control authority of FSD forestall the driver’s supervision when they are unexpectedly performed. ODI has identified a number of incidents in which the inputs to the dynamic driving task commanded by FSD induced vehicle behavior that violated traffic safety laws. Although reports of this nature span a variety of behaviors, the reports appear to most commonly involve two types of scenarios. The first type of scenario involves a vehicle operating with FSD proceeding into an intersection in violation of a red traffic signal. The second type of scenario involves FSD commanding a lane change into an opposing lane of traffic. With respect to the first type of scenario, ODI has identified 18 complaints and 1 media report alleging that a Tesla vehicle, operating at an intersection with FSD engaged, failed to remain stopped for the duration of a red traffic signal, failed to stop fully, or failed to accurately detect and display the correct traffic signal state in the vehicle interface. Some complainants also alleged that FSD did not provide warnings of the system's intended behavior as the vehicle was approaching a red traffic signal. ODI has identified six Standing General Order ("SGO") reports in which a Tesla vehicle, operating with FSD engaged, approached an intersection with a red traffic signal, continued to travel into the intersection against the red light and was subsequently involved in a crash with other motor vehicles in the intersection. Of these incidents, four crashes resulted in one or more reported injuries. At least some of the incidents appeared to involve FSD proceeding into the intersection after coming to a complete stop. ODI's pre-investigative work, including coordination with the Maryland Transportation Authority and State Police, indicated that the problem may be repeatable, given that multiple subject incidents occurred at the same intersection in Joppa, Maryland. NHTSA understands that Tesla has since taken action to address the issue at this intersection. With respect to the second type of scenario, ODI has identified 2 SGO reports, 18 complaints, and 2 media reports alleging that a Tesla vehicle, operating with FSD engaged, entered opposing lanes of travel during or following a turn, crossed double-yellow lane markings while proceeding straight, or attempted to turn onto a road in the wrong direction despite the presence of wrong-way road signs. Likewise, ODI has identified 4 SGO reports, 6 complaints, and 1 media report alleging that a Tesla vehicle, operating with FSD engaged, proceeded straight through an intersection in a turn-only lane or executed a turn at an intersection in a through lane despite the presence of lane markings or signals. Complaints also alleged that FSD did not provide warnings of the system's intended behavior. Some complaints alleged that more than one of these failures occurred and, as such, the numbers are not cumulative. Some of the reported incidents appeared to involve FSD executing a lane change into an opposing lane of travel with little notice to a driver or opportunity to intervene. ODI’s review will assess whether there was prior warning or adequate time for the driver to respond to the unexpected behavior or to safely supervise the automated driving task. This review will assess any warnings to the driver about the system's impending behavior; the time given to drivers to respond; the capability of FSD to detect, display to the driver, and respond appropriately to traffic signals; and the capability of FSD to detect and respond to lane markings and wrong-way signage. NHTSA's review will also consider any updates or modifications to the system(s) that may affect the performance of FSD with respect to obeying traffic safety laws and signals. This assessment will focus, in particular, on the types of traffic safety violations described above, as most reports identified thus far have centered around those behaviors. While the behaviors under investigation appear to occur most frequently at intersections, NHTSA’s investigation will encompass any other types of situations in which this behavior may arise, such as when traveling adjacent to a lane of opposing traffic or when approaching railroad crossings. If other evidence received during this investigation involve other types of traffic safety violations, those may be considered as part of this assessment as well. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov. The SGO reports cited in this Resume are listed below by report ID and are available for download at NHTSA.gov/laws-regulations/standing-general-order-crash-reporting. 13781-8739-1, 13781-8995-1, 13781-9623-1, 13781-10333-1, 13781-10872-1, 13781-10930-1, 13781-10939-1, 13781-10941-1, 13781-11069-1, 13781-11305-1, 13781-11579-1 Media reported allegations included as a separate attachment.
AQ25002 · Compliance With Standing General Order 2021-01 Reporting Requirements
Opened Aug 20, 2025 · No close date supplied
Status: open (inferred from source dates) · Electrical System:adas
The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to be submitted within one or five days of Tesla receiving notice of the crash. When the reports were submitted, Tesla submitted them in one of two ways. Many of the reports were submitted as part of a single batch, while others were submitted on a rolling basis. Preliminary engagement between ODI and Tesla on the issue indicates that the timing of the reports was due to an issue with Tesla’s data collection, which, according to Tesla, has now been fixed. NHTSA is opening this Audit Query, a standard process for reviewing compliance with legal requirements, to evaluate the cause of the potential delays in reporting, the scope of any such delays, and the mitigations that Tesla has developed to address them. As part of this review, NHTSA will assess whether any reports of prior incidents remain outstanding and whether the reports that were submitted include all of the required and available data. The SGO reports cited in the Opening Resume, can be found at NHTSA.gov/SGOCrashReporting under the following SGO 2021-01 report IDs: 13781-11020-1 13781-10844-1 13781-10843-1 13781-10530-1 13781-10160-1 13781-10159-1 13781-10157-1 13781-10146-1 13781-10122-1 13781-10098-1 13781-10097-1 13781-10096-1 13781-10095-1 13781-10094-1 13781-10093-1 13781-10023-1 13781-10022-1 13781-10021-1 13781-10020-1 13781-10017-1 13781-10016-1 13781-10015-1 13781-10014-1 13781-10013-1 13781-10012-1 13781-6047-1 13781-9930-1 13781-9917-1 13781-9928-1 13781-9925-1 13781-9924-1 13781-9923-1 13781-9922-1 13781-9835-1 13781-9834-1 13781-9833-1 13781-9832-1 13781-9831-1 13781-9830-1 13781-9829-1 13781-9827-1 13781-9818-1 13781-9780-1 13781-9779-1 13781-9778-1 13781-9777-1 13781-9775-1 13781-9774-1 13781-9773-1 13781-9772-1 13781-9771-1 13781-9770-1 13781-9728-1 13781-9688-1 13781-9715-1 13781-9714-1 13781-9713-1 13781-9712-1 13781-9711-1 13781-9710-1 13781-9709-1 13781-9696-1 13781-9695-1 13781-9694-1 13781-9693-1 13781-9692-1 13781-9691-1 13781-9690-1 13781-9687-1 13781-9686-1 13781-9342-1 13781-9319-1 13781-9019-1 13781-8910-1 13781-8732-1 13781-8712-1 13781-8310-1 13781-7897-1 13781-7895-1 13781-7835-1 13781-7798-1 13781-7797-1 13781-7758-1 13781-7757-1 13781-7756-1 13781-7755-1 13781-7667-1 13781-7399-1 13781-7398-1 13781-7397-1 13781-7396-1 13781-7395-1 13781-7394-1 13781-7393-1 13781-7389-1 13781-7388-1 13781-7387-1 13781-7386-1 13781-7385-1 13781-7383-1 13781-7187-1 13781-7186-1 13781-7185-1 13781-7184-1 13781-7181-1 13781-7023-1 13781-6399-1 13781-6389-1 13781-6388-1 13781-6387-1 13781-6386-1 13781-6379-1 13781-6378-1 13781-6377-1 13781-6375-1 13781-6214-1 13781-6172-1 13781-6155-1 13781-6154-1 13781-6122-1 13781-6120-1 13781-6118-1 13781-5800-1
PE24033 · Actually Smart Summon Sessions Resulting In low-speed Impacts.
Opened Jan 6, 2025 · Closed Apr 3, 2026
Status: closed (inferred from source dates) · Electrical System:adas:autonomous/self Driving
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private property. ODI analyzed complaint data provided by Tesla as well as complaints submitted to ODI from consumers to identify Summon incidents resulting in crashes. ODI's analysis indicates that almost all Summon reported crashes involved minor property damage claims with no reported incidents involving a vulnerable road user, injury, fatality, or major property damage as indicated by an air bag deployment or vehicle tow away. Out of millions of Summon sessions, a fraction of 1% resulted in an incident. Almost all those incidents took place where, typically early in a Summon session, the system or person using the app failed to fully detect or respond appropriately to vehicle surroundings resulting in minor impacts. Incidents took place when app users did not have a complete 360-degree view of the surroundings in the app to assess situational awareness. This limited the app user’s ability to determine whether an impact was imminent during initial vehicle maneuvers such as reversing in close proximity to an obstacle or a curb. ODI found that the impacts most often occurred with parking gates, adjacently parked vehicles, and short parking bollards. During this investigation, ODI identified two Summon crashes related to camera blockages. In both crashes, Summon attempted to navigate a snowy parking lot with snow partially or fully obstructing the forward-facing cameras. Summon did not detect the camera blockage and the vehicles collided with unoccupied parked vehicles while navigating the parking lot. App users in both instances did not command a vehicle stop or pause despite the obstructed camera visible in the camera stream in the app. On January 15, 2025, Tesla released Over-the-Air (OTA) Software (SW) Update Action numbers 578998 and 579185 for vehicles in service to implement a camera blockage detection condition. Both OTAs improve camera blockage detection mechanisms. Additionally, on January 20, 2025, and January 30, 2025, Tesla identified additional system requirements associated with camera visibility checks and released OTA SW-578752 and SW-580322, respectively. These firmware updates reduce false negative camera blockage detections due to snow or condensation. In its investigation, ODI identified one Summon incident where the vehicle did not yield for a gate arm blocking a garage exit lane and the app user did not command a vehicle stop or pause, resulting in an impact. On February 6, 2025, Tesla deployed OTA SW-578839 to improve vehicle reaction to dynamic gates. This OTA update upgraded vehicle perception systems through a high-fidelity occupancy determination network, which uses data from vehicle sensory systems to improve reconstruction of field objects with high accuracy. On November 20, 2025, Tesla further improved vehicle performance by adding object detections from a separate neural network through OTA SW-580514. Owners of the affected vehicles received all six OTA SW updates. Tesla also released these SW updates to production vehicles. See online public file for detailed descriptions of all six OTA SW updates. Due to low incident occurrence and low incident severity, this preliminary evaluation is closed. The closing of this investigation does not constitute a finding that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by future circumstances. For additional information regarding this investigation, see the complete online public file.