NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
25 reportsClear category filter8,434 miles · Nov 10, 2025
SteeringSuspensionTires
The contact owns a 2025 Tesla Model 3. The contact stated that the vehicle was vibrating while driving at 60 MPH, and the vibration was going to the contact's head. There were no warning lights illuminated. The vehicle was taken to the local Tesla service center, where it was diagnosed with needing the four tires balanced, and t…
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The contact owns a 2025 Tesla Model 3. The contact stated that the vehicle was vibrating while driving at 60 MPH, and the vibration was going to the contact's head. There were no warning lights illuminated. The vehicle was taken to the local Tesla service center, where it was diagnosed with needing the four tires balanced, and the passenger’s side rear tire was replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local Tesla Service Center at 9950 NW 25th St, Doral, FL 33172) on four occasions. The dealer determined that the tires were unbalanced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the Tesla Service Center, where the suspension torque was adjusted. The tires were rebalanced, but the failure persisted. The vehicle was taken to the Service Center, and it was determined that the failure was related to the front suspension. The vehicle was taken to the same Service Center, where it was diagnosed and determined that the steering column was the cause of the failure. The electric steering column and steering wheel were replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 8,434.
NHTSA ODI #11698497
Mileage unknown · Nov 3, 2025
Steering
Turn signals buttons occasionally don't work. Brought in for service and was told through a message that this is a firmware issue. Tesla then releases the vehicle back to me without a fix.
NHTSA ODI #11697272
Mileage unknown · Oct 28, 2025
Steering
On my 2025 Tesla Model 3 Highland, the right-turn signal button on the steering wheel fails to activate approximately 25–30% of the time. The issue is random and unpredictable. This has occurred while changing lanes on the freeway and when turning into shopping centers or side streets, leaving drivers behind me unaware of my int…
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On my 2025 Tesla Model 3 Highland, the right-turn signal button on the steering wheel fails to activate approximately 25–30% of the time. The issue is random and unpredictable. This has occurred while changing lanes on the freeway and when turning into shopping centers or side streets, leaving drivers behind me unaware of my intent and creating a safety hazard. The problem is worse when lane assist is active, as the vehicle resists the maneuver when the signal doesn’t engage, interpreting it as lane departure. The problem started happening at around 3,000 miles on the odometer and continues intermittently. I have not had Tesla service confirm the issue yet, but other owners have reported that replacement of the steering wheel does not resolve it, suggesting a systemic or software-related defect. No warning lamps or messages appear.
NHTSA ODI #11695969
Mileage unknown · Sep 28, 2025
SteeringSuspension
The vehicle has loud creaking and groaning noises when turning the wheel at low speed or at a standstill, I’ve taken it to a Tesla service center where they claimed that this is just a characteristic of the vehicle yet I myself and a mechanic and understand that the fundamentals of suspension are the same regardless of what type…
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The vehicle has loud creaking and groaning noises when turning the wheel at low speed or at a standstill, I’ve taken it to a Tesla service center where they claimed that this is just a characteristic of the vehicle yet I myself and a mechanic and understand that the fundamentals of suspension are the same regardless of what type of vehicle it may be and know that this is actually a known issue with Teslas especially with Model 3s. My vehicle is at 10,683 miles and still within the warranty, on Friday, September 26 at 8 AM. I dropped off my vehicle for repairs later that day at around 1645 or as known as 4:45 PM. I was messaged saying that my vehicle is ready for pick up as I read the service notes, I saw that they did not do any repair on my suspension. This is concerning to me because this is a safety issue and I highly believe that the vehicle needs to be repaired. The service center is located in Santa Clarita, California.
NHTSA ODI #11690145
Mileage unknown · Sep 2, 2025
Electrical SystemForward Collision AvoidanceSteering
The car was parked in a campground for a night and several systems issues came up, including traction control disabled, steer assistant disabled, staibility control disabled, and the car was keeping accelerating even though I did not step on the accelerate pedal. The acceleration was out of control. This was happening in a remot…
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The car was parked in a campground for a night and several systems issues came up, including traction control disabled, steer assistant disabled, staibility control disabled, and the car was keeping accelerating even though I did not step on the accelerate pedal. The acceleration was out of control. This was happening in a remote area when we drove half way out of the campground to a city. We called the Tesla roadside help and they just told us they could not help because it was too late to find a toll provider and we were left in the middle of nowhere and no help. We searched Google and found a few very similar issues on Tesla cars that had been reported. We don't know what happened but those issues just disappeared themselves in the next morning and we have not get the chance to send it a service center for further investigation. We are certain that this is very serious safety issue and the car was basically out of control.
NHTSA ODI #11684553
Mileage unknown · Aug 22, 2025
Service BrakesSteering
On 08/20, while driving to work, I experienced a serious safety failure with my vehicle. The brake pedal became completely firm and unresponsive, making it impossible to press. At the same time, the steering wheel became very difficult to turn, severely limiting control of the car. Multiple warning messages appeared, including:…
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On 08/20, while driving to work, I experienced a serious safety failure with my vehicle. The brake pedal became completely firm and unresponsive, making it impossible to press. At the same time, the steering wheel became very difficult to turn, severely limiting control of the car. Multiple warning messages appeared, including: •Regenerative Braking Disabled •ABS Fault •Traction Control Fault •Limited Power I was able to carefully maneuver the vehicle into a nearby parking lot and safely exit. After restarting the vehicle, the warning lights disappeared, and the car resumed normal operation. I immediately brought the vehicle to the Tesla Service Center the same day (08/20). As of now, there has been no resolution provided.
NHTSA ODI #11682354
9,840 miles · Aug 19, 2025
SteeringVehicle Speed ControlCrashInjury
The contact owns a 2023 Tesla Model 3. The contact stated that while in reverse (R) and backing up at approximately 5 MPH down a slight incline, the vehicle accelerated inadvertently. The contact stated that she turned the steering wheel to the right to get on the road. The contact had taken her foot off the accelerator pedal wh…
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The contact owns a 2023 Tesla Model 3. The contact stated that while in reverse (R) and backing up at approximately 5 MPH down a slight incline, the vehicle accelerated inadvertently. The contact stated that she turned the steering wheel to the right to get on the road. The contact had taken her foot off the accelerator pedal when the vehicle gained momentum and drove backwards about 50 feet and crashed into a tree with the rear end. The contact stated that the passenger side rear bumper and an aftermarket trailer hitch were dented, crumpled, and bent. The contact stated that the rear windshield was cracked on the driver's side. The contact stated that the regenerative braking feature never engaged. The contact also stated the steering had locked, and she was unable to turn the steering wheel. The contact stated that there were no warning lights. The tree had stopped the vehicle, and the contact stated that she was unable to restart the vehicle. The contact stated her left eye had a bruise, and there were no other injuries. The police were called, but advised that since there were no serious injuries or other vehicles involved, there was no need to send an officer to the scene. The manufacturer was notified of the failure. The contact had the vehicle towed to a dealer. The vehicle was not diagnosed and was not repaired. The failure mileage was 9,840.
NHTSA ODI #11681518
Mileage unknown · Aug 14, 2025
Steering
The contact owns a 2025 Tesla Model 3. The contact stated that while driving at various speeds, the turn signal switch failed to function as intended. The turn signal switch located on the steering wheel was stuck while attempting to indicate a left turn. No warning lights were illuminated. The vehicle was taken to the dealer, w…
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The contact owns a 2025 Tesla Model 3. The contact stated that while driving at various speeds, the turn signal switch failed to function as intended. The turn signal switch located on the steering wheel was stuck while attempting to indicate a left turn. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering column control module had failed. The steering wheel and steering control module were replaced. The contact stated that the failure persisted. The vehicle was taken to the dealer, who refused to repair the vehicle and stated that the vehicle was already been repaired. The manufacturer was informed of the failure. The failure mileage was unknown.
NHTSA ODI #11680657
Mileage unknown · Aug 4, 2025
Exterior LightingSteering
Subject: Safety Hazard – Turn Signal Button Placement on Tesla Model 3/Y (Newer Models) Hi there, I am reaching because the newer Tesla models have eliminated the turn signal stalks and instead incorporated the turn signal controls as buttons directly on the steering wheel. This became a critical safety hazard multiple times wh…
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Subject: Safety Hazard – Turn Signal Button Placement on Tesla Model 3/Y (Newer Models) Hi there, I am reaching because the newer Tesla models have eliminated the turn signal stalks and instead incorporated the turn signal controls as buttons directly on the steering wheel. This became a critical safety hazard multiple times when taking a turn and had to give the turn indication. The issue happened because the turn signal buttons are not fixed and they rotate along with the rotation of the steering wheel. It makes us look for the turn signal buttons every time the steering wheel is turned and becomes a safety hazard when in motion. Also, it is very challenging when we have to make a right/left turn while on the ramp to take an exit because the buttons are not fixes unlike the turn signal stalks. There were times when we were unable to give the turn signals. It is not only dangerous for the Tesla drivers but also for the other drivers on the road to effectively communicate. Please, I request you to re-assess this configuration. Thank you!
NHTSA ODI #11678356
Mileage unknown · Jun 25, 2025
Forward Collision AvoidanceSteering
2025 Tesla Model 3 the follow distance is too close to front vehicle (only 1 to 2 car lengths) while in full self driving mode and there is no way to adjust it like in cruise control mode. Also, while in auto cruise control or full self driving the forward collision warning has too many false alarms from overhead tree branches t…
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2025 Tesla Model 3 the follow distance is too close to front vehicle (only 1 to 2 car lengths) while in full self driving mode and there is no way to adjust it like in cruise control mode. Also, while in auto cruise control or full self driving the forward collision warning has too many false alarms from overhead tree branches to nothing in front of car for more than 500 feet. Finally, the car takes turns too late and at unsafe speeds when autosteer and cruise control are both activated. This also happens during Full Self driving.
NHTSA ODI #11669087
NHTSA investigations
4EA26002 · Fsd Collisions In Reduced Roadway Visibility Conditions
Opened Mar 18, 2026 · No close date supplied
Status: open (inferred from source dates) · Electrical System:adas
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the updates or modifications by Tesla to the degradation detection system, including the timing, purpose, and capabilities of the updates, and Tesla’s assessment of their safety impact. Tesla’s FSD is an advanced driver assistance system (ADAS) that relies exclusively on vision-based cameras and the related FSD software to detect and respond to the roadway ahead, projecting a path forward based on traffic control devices, vehicles, pedestrians, and the roadway itself. When Tesla began transitioning away from using both cameras and radars to an exclusively camera-based approach, known as Tesla Vision, in mid-2021, it developed and implemented a degradation detection system that it deployed by a software update to existing and new Tesla vehicles. On June 28, 2024, the day after Tesla submitted the SGO report of the November 28, 2023 fatal crash listed in this document, Tesla began developing an update to the degradation detection system. At this time, ODI does not have information on when the update was deployed and which vehicles have the updated system. ODI discussed individual incidents and its initial findings during the PE phase of its investigation with Tesla. As part of those discussions, Tesla’s post-incident analysis indicated that the update to the degradation detection system, had it been installed on the vehicles at the time, may have affected 3 of the 9 incidents identified by ODI. Tesla also described internal data and labeling limitations that prevented a uniform identification and analysis of crash events with the subject system engaged. ODI believes this limitation could have led to under-reporting of subject crashes over portions of the defined time-period. Available incident data raise concerns that Tesla’s degradation detection system, both as originally deployed and later updated, fails to detect and/or warn the driver appropriately under degraded visibility conditions such as glare and airborne obscurants. In the crashes that ODI has reviewed, the system did not detect common roadway conditions that impaired camera visibility and/or provide alerts when camera performance had deteriorated until immediately before the crash occurred. Review of Tesla’s responses revealed additional crashes that occurred in similar environments and where the system either did not detect a degraded state, and/or it did not present the driver with an alert with adequate time for the driver to react. In each of these crashes, FSD also lost track of or never detected a lead vehicle in its path. In upgrading PE24031 to an Engineering Analysis (EA), ODI will gather further information on the updated degradation detection system, including the status of updating vehicles and scope of compatible vehicles, the system’s visibility degradation detection capability, and alerts or warnings to the driver. Lastly, ODI will conduct analysis on six recent potentially related incidents. These incidents can be found at NHTSA.gov under the following SGO report identification numbers: 13781-11937, 13781-13211, 13781-13569, 13781-13633, 13781-13693, 13781-13788. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 13781-8004, 13781-7181, 13781-7381, 13781-7767, 13781-7964, 13781-8977, 13781-9267.
PE25012 · Traffic Safety Violations While Full Self Driving ("fsd") Is Engaged
Opened Oct 7, 2025 · No close date supplied
Status: open (inferred from source dates) · Electrical System:adas
The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 partial automation systems are designed to support and assist the driver in performing certain aspects of the driving task, requiring a driver to supervise and intervene as necessary. The driver remains fully responsible at all times for driving the vehicle, including complying with applicable traffic laws. ODI’s investigation will therefore focus, in particular, on whether certain driving inputs within the control authority of FSD forestall the driver’s supervision when they are unexpectedly performed. ODI has identified a number of incidents in which the inputs to the dynamic driving task commanded by FSD induced vehicle behavior that violated traffic safety laws. Although reports of this nature span a variety of behaviors, the reports appear to most commonly involve two types of scenarios. The first type of scenario involves a vehicle operating with FSD proceeding into an intersection in violation of a red traffic signal. The second type of scenario involves FSD commanding a lane change into an opposing lane of traffic. With respect to the first type of scenario, ODI has identified 18 complaints and 1 media report alleging that a Tesla vehicle, operating at an intersection with FSD engaged, failed to remain stopped for the duration of a red traffic signal, failed to stop fully, or failed to accurately detect and display the correct traffic signal state in the vehicle interface. Some complainants also alleged that FSD did not provide warnings of the system's intended behavior as the vehicle was approaching a red traffic signal. ODI has identified six Standing General Order ("SGO") reports in which a Tesla vehicle, operating with FSD engaged, approached an intersection with a red traffic signal, continued to travel into the intersection against the red light and was subsequently involved in a crash with other motor vehicles in the intersection. Of these incidents, four crashes resulted in one or more reported injuries. At least some of the incidents appeared to involve FSD proceeding into the intersection after coming to a complete stop. ODI's pre-investigative work, including coordination with the Maryland Transportation Authority and State Police, indicated that the problem may be repeatable, given that multiple subject incidents occurred at the same intersection in Joppa, Maryland. NHTSA understands that Tesla has since taken action to address the issue at this intersection. With respect to the second type of scenario, ODI has identified 2 SGO reports, 18 complaints, and 2 media reports alleging that a Tesla vehicle, operating with FSD engaged, entered opposing lanes of travel during or following a turn, crossed double-yellow lane markings while proceeding straight, or attempted to turn onto a road in the wrong direction despite the presence of wrong-way road signs. Likewise, ODI has identified 4 SGO reports, 6 complaints, and 1 media report alleging that a Tesla vehicle, operating with FSD engaged, proceeded straight through an intersection in a turn-only lane or executed a turn at an intersection in a through lane despite the presence of lane markings or signals. Complaints also alleged that FSD did not provide warnings of the system's intended behavior. Some complaints alleged that more than one of these failures occurred and, as such, the numbers are not cumulative. Some of the reported incidents appeared to involve FSD executing a lane change into an opposing lane of travel with little notice to a driver or opportunity to intervene. ODI’s review will assess whether there was prior warning or adequate time for the driver to respond to the unexpected behavior or to safely supervise the automated driving task. This review will assess any warnings to the driver about the system's impending behavior; the time given to drivers to respond; the capability of FSD to detect, display to the driver, and respond appropriately to traffic signals; and the capability of FSD to detect and respond to lane markings and wrong-way signage. NHTSA's review will also consider any updates or modifications to the system(s) that may affect the performance of FSD with respect to obeying traffic safety laws and signals. This assessment will focus, in particular, on the types of traffic safety violations described above, as most reports identified thus far have centered around those behaviors. While the behaviors under investigation appear to occur most frequently at intersections, NHTSA’s investigation will encompass any other types of situations in which this behavior may arise, such as when traveling adjacent to a lane of opposing traffic or when approaching railroad crossings. If other evidence received during this investigation involve other types of traffic safety violations, those may be considered as part of this assessment as well. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov. The SGO reports cited in this Resume are listed below by report ID and are available for download at NHTSA.gov/laws-regulations/standing-general-order-crash-reporting. 13781-8739-1, 13781-8995-1, 13781-9623-1, 13781-10333-1, 13781-10872-1, 13781-10930-1, 13781-10939-1, 13781-10941-1, 13781-11069-1, 13781-11305-1, 13781-11579-1 Media reported allegations included as a separate attachment.
AQ25002 · Compliance With Standing General Order 2021-01 Reporting Requirements
Opened Aug 20, 2025 · No close date supplied
Status: open (inferred from source dates) · Electrical System:adas
The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to be submitted within one or five days of Tesla receiving notice of the crash. When the reports were submitted, Tesla submitted them in one of two ways. Many of the reports were submitted as part of a single batch, while others were submitted on a rolling basis. Preliminary engagement between ODI and Tesla on the issue indicates that the timing of the reports was due to an issue with Tesla’s data collection, which, according to Tesla, has now been fixed. NHTSA is opening this Audit Query, a standard process for reviewing compliance with legal requirements, to evaluate the cause of the potential delays in reporting, the scope of any such delays, and the mitigations that Tesla has developed to address them. As part of this review, NHTSA will assess whether any reports of prior incidents remain outstanding and whether the reports that were submitted include all of the required and available data. The SGO reports cited in the Opening Resume, can be found at NHTSA.gov/SGOCrashReporting under the following SGO 2021-01 report IDs: 13781-11020-1 13781-10844-1 13781-10843-1 13781-10530-1 13781-10160-1 13781-10159-1 13781-10157-1 13781-10146-1 13781-10122-1 13781-10098-1 13781-10097-1 13781-10096-1 13781-10095-1 13781-10094-1 13781-10093-1 13781-10023-1 13781-10022-1 13781-10021-1 13781-10020-1 13781-10017-1 13781-10016-1 13781-10015-1 13781-10014-1 13781-10013-1 13781-10012-1 13781-6047-1 13781-9930-1 13781-9917-1 13781-9928-1 13781-9925-1 13781-9924-1 13781-9923-1 13781-9922-1 13781-9835-1 13781-9834-1 13781-9833-1 13781-9832-1 13781-9831-1 13781-9830-1 13781-9829-1 13781-9827-1 13781-9818-1 13781-9780-1 13781-9779-1 13781-9778-1 13781-9777-1 13781-9775-1 13781-9774-1 13781-9773-1 13781-9772-1 13781-9771-1 13781-9770-1 13781-9728-1 13781-9688-1 13781-9715-1 13781-9714-1 13781-9713-1 13781-9712-1 13781-9711-1 13781-9710-1 13781-9709-1 13781-9696-1 13781-9695-1 13781-9694-1 13781-9693-1 13781-9692-1 13781-9691-1 13781-9690-1 13781-9687-1 13781-9686-1 13781-9342-1 13781-9319-1 13781-9019-1 13781-8910-1 13781-8732-1 13781-8712-1 13781-8310-1 13781-7897-1 13781-7895-1 13781-7835-1 13781-7798-1 13781-7797-1 13781-7758-1 13781-7757-1 13781-7756-1 13781-7755-1 13781-7667-1 13781-7399-1 13781-7398-1 13781-7397-1 13781-7396-1 13781-7395-1 13781-7394-1 13781-7393-1 13781-7389-1 13781-7388-1 13781-7387-1 13781-7386-1 13781-7385-1 13781-7383-1 13781-7187-1 13781-7186-1 13781-7185-1 13781-7184-1 13781-7181-1 13781-7023-1 13781-6399-1 13781-6389-1 13781-6388-1 13781-6387-1 13781-6386-1 13781-6379-1 13781-6378-1 13781-6377-1 13781-6375-1 13781-6214-1 13781-6172-1 13781-6155-1 13781-6154-1 13781-6122-1 13781-6120-1 13781-6118-1 13781-5800-1
PE24033 · Actually Smart Summon Sessions Resulting In low-speed Impacts.
Opened Jan 6, 2025 · Closed Apr 3, 2026
Status: closed (inferred from source dates) · Electrical System:adas:autonomous/self Driving
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private property. ODI analyzed complaint data provided by Tesla as well as complaints submitted to ODI from consumers to identify Summon incidents resulting in crashes. ODI's analysis indicates that almost all Summon reported crashes involved minor property damage claims with no reported incidents involving a vulnerable road user, injury, fatality, or major property damage as indicated by an air bag deployment or vehicle tow away. Out of millions of Summon sessions, a fraction of 1% resulted in an incident. Almost all those incidents took place where, typically early in a Summon session, the system or person using the app failed to fully detect or respond appropriately to vehicle surroundings resulting in minor impacts. Incidents took place when app users did not have a complete 360-degree view of the surroundings in the app to assess situational awareness. This limited the app user’s ability to determine whether an impact was imminent during initial vehicle maneuvers such as reversing in close proximity to an obstacle or a curb. ODI found that the impacts most often occurred with parking gates, adjacently parked vehicles, and short parking bollards. During this investigation, ODI identified two Summon crashes related to camera blockages. In both crashes, Summon attempted to navigate a snowy parking lot with snow partially or fully obstructing the forward-facing cameras. Summon did not detect the camera blockage and the vehicles collided with unoccupied parked vehicles while navigating the parking lot. App users in both instances did not command a vehicle stop or pause despite the obstructed camera visible in the camera stream in the app. On January 15, 2025, Tesla released Over-the-Air (OTA) Software (SW) Update Action numbers 578998 and 579185 for vehicles in service to implement a camera blockage detection condition. Both OTAs improve camera blockage detection mechanisms. Additionally, on January 20, 2025, and January 30, 2025, Tesla identified additional system requirements associated with camera visibility checks and released OTA SW-578752 and SW-580322, respectively. These firmware updates reduce false negative camera blockage detections due to snow or condensation. In its investigation, ODI identified one Summon incident where the vehicle did not yield for a gate arm blocking a garage exit lane and the app user did not command a vehicle stop or pause, resulting in an impact. On February 6, 2025, Tesla deployed OTA SW-578839 to improve vehicle reaction to dynamic gates. This OTA update upgraded vehicle perception systems through a high-fidelity occupancy determination network, which uses data from vehicle sensory systems to improve reconstruction of field objects with high accuracy. On November 20, 2025, Tesla further improved vehicle performance by adding object detections from a separate neural network through OTA SW-580514. Owners of the affected vehicles received all six OTA SW updates. Tesla also released these SW updates to production vehicles. See online public file for detailed descriptions of all six OTA SW updates. Due to low incident occurrence and low incident severity, this preliminary evaluation is closed. The closing of this investigation does not constitute a finding that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by future circumstances. For additional information regarding this investigation, see the complete online public file.
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