NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
138 reports115,000 miles · Nov 21, 2014
Fuel/propulsion System
MY VEHICLE HAD THE INITIAL ISSUE OF THE GAS LEAK ONE WEEK AFTER PURCHASE. MY HEAT STOPPED WORKING IN 2010 AND NOW WHEN THE CAR IS STOPPED FOR GAS, IT WON'T RESTART NORMALLY, HAVE TO TWIST THE KEY IN THE IGNITION SEVERAL TIMES BEFORE THE VEHICLE STARTS. THE ENGINE LIGHT STAYS ON AND NO ONE SEEMS TO KNOW HOW TO GET IT OFF MAKING…
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MY VEHICLE HAD THE INITIAL ISSUE OF THE GAS LEAK ONE WEEK AFTER PURCHASE. MY HEAT STOPPED WORKING IN 2010 AND NOW WHEN THE CAR IS STOPPED FOR GAS, IT WON'T RESTART NORMALLY, HAVE TO TWIST THE KEY IN THE IGNITION SEVERAL TIMES BEFORE THE VEHICLE STARTS. THE ENGINE LIGHT STAYS ON AND NO ONE SEEMS TO KNOW HOW TO GET IT OFF MAKING IT DIFFICULT TO GET MY CAR INSPECTED. ANY RECALLS THAT WOULD EXPLAIN ANY OF THESE ISSUES? *TR
NHTSA ODI #10660057
60,000 miles · Nov 18, 2014
Electrical SystemEngineSteering
IT IS A SHAME THIS VEHICLE HAS NOT BEEN RECALLED FOR ANY OF THE PROBLEMS WE HAVE ENCOUNTERED. 1. STEERING WHEEL IS DIFFICULT TO TURN AT SLOW SPEEDS AND MAKES LOUD RUBBING NOISE. 2. DOOR LOCKS WILL NOT UNLOCK USING KEY FOB. HAVE TO MANUALLY UNLOCK BY HAND FROM THE INSIDE. I CONSIDER THIS A DANGER. 3. VEHICLE WILL NOT …
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IT IS A SHAME THIS VEHICLE HAS NOT BEEN RECALLED FOR ANY OF THE PROBLEMS WE HAVE ENCOUNTERED. 1. STEERING WHEEL IS DIFFICULT TO TURN AT SLOW SPEEDS AND MAKES LOUD RUBBING NOISE. 2. DOOR LOCKS WILL NOT UNLOCK USING KEY FOB. HAVE TO MANUALLY UNLOCK BY HAND FROM THE INSIDE. I CONSIDER THIS A DANGER. 3. VEHICLE WILL NOT MAINTAIN ONE SPEED ON ITS OWN. EVEN WITH CRUISE CONTROL, THE CAR'S POWER DECREASES. I AM PETRIFIED TO PULL OUT IN TRAFFIC WITH THIS CAR. 4. SUNROOF LEAKED ALL OVER INTO THE INTERIOR ELECTRIC DUE TO IMPROPER INSTALLATION FROM THE FACTORY. 5. TURN SIGNAL SWITCH DOES NOT WORK. 6. HEATING AND COOLING SYSTEM DOES NOT WORK PROPERLY. CAN ONLY ADJUST TEMP IF YOU SET IT ON WINDSHIELD DEFROST MODE. 7. REAR END HAS STRANGE BANG COMING FROM IT. DEALER CAN'T DETERMINE ANY PROBLEM. *TR
NHTSA ODI #10658902
106,000 miles · Nov 6, 2014
Fuel/propulsion System
THIS CAR IS SPILLING FUEL FROM THE FUEL PUMP AND THIS CAN CAUSE A FIRE IN THE CAR AND CAN END UP IN A FATALITY. *TR
NHTSA ODI #10653021
11,000 miles · Nov 2, 2014
Fuel/propulsion SystemService BrakesSteering
VEHICLE WAS NEWLY PURCHASED IN 2007 FROM SUZUKI DEALERSHIP. GRINDING NOISE FROM STEERING WHEEL AFTER 6MONTHS..TOLD THAT IT IS RUBBER RUBBING AGAINST RUBBER. ENGINE LIGHT REMAINS ON AFTER HAVING A PROBLEM WITH STARTING CAR AFTER FUELING. CONSTANT PROBLEM WITH WHEEL ALIGNMENT AND TIRE WEAR. *TR
NHTSA ODI #10651914
135,000 miles · Oct 23, 2014
Air Bags
THE AIR BAG INDICATOR CAME ON AND THEN I NOTICED THAT THE PASSENGER SIDE AIR BAG LIGHT STAYS IN THE OFF POSITION. IT DOES NOT MATTER HOW MUCH WEIGHT IS IN THE SEAT. I HAVE A FRIEND THAT WEIGHS ONLY 120 POUNDS, PLUS TWO FULL GROWN BOYS WHO WEIGHT BETWEEN 130 AND 200 POUNDS. IT DOES NOT MATTER WHO SITS IN THE SEAT OR HOW MUCH THEY…
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THE AIR BAG INDICATOR CAME ON AND THEN I NOTICED THAT THE PASSENGER SIDE AIR BAG LIGHT STAYS IN THE OFF POSITION. IT DOES NOT MATTER HOW MUCH WEIGHT IS IN THE SEAT. I HAVE A FRIEND THAT WEIGHS ONLY 120 POUNDS, PLUS TWO FULL GROWN BOYS WHO WEIGHT BETWEEN 130 AND 200 POUNDS. IT DOES NOT MATTER WHO SITS IN THE SEAT OR HOW MUCH THEY WEIGH THE AIR BAG INDICATOR ALWAYS SHOWS IT AS OFF. I CALLED THE DEALER AND WAS TOLD THAT THE FIRST FEE WOULD BE AROUND 150.00 TO DETERMINE THE PROBLEM AND THEN I COULD GET A PRICE FOR THE REPAIR. THIS IS CRAZY BECAUSE I HAVE RESEARCHED AND FOUND MANY OTHERS WITH THE SAME PROBLEM. I ALSO SEE THAT GM IS RECALLING OTHER VEHICLES FOR THE SAME ISSUE BUT NOT THE XL7. I HAVE HAD ISSUES WITH THE PURGE VALUE AND NOW THE AIR BAGS. *TR
NHTSA ODI #10649445
Mileage unknown · Oct 21, 2014
Power Train
AUTOMATIC TRANSMISSION FAILED AND WATER PUMP. UPDATED 08/16/2015 *JS
NHTSA ODI #10649162
33,175 miles · Oct 9, 2014
Power Train
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE TRANSMISSION HAD FIVE DRIVE GEAR OPTIONS, BUT THE GEAR BECAME STUCK IN ONE OF THEM AND CAUSED THE TRANSMISSION TO FAIL. THE DEALER REPLACED THE TRANSMISSION WITH A USED TRANSMISSION, BUT THE GEAR MADE A LOUD KNOCKING NOISE, OVERHEATED, A…
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TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE TRANSMISSION HAD FIVE DRIVE GEAR OPTIONS, BUT THE GEAR BECAME STUCK IN ONE OF THEM AND CAUSED THE TRANSMISSION TO FAIL. THE DEALER REPLACED THE TRANSMISSION WITH A USED TRANSMISSION, BUT THE GEAR MADE A LOUD KNOCKING NOISE, OVERHEATED, AND LEAKED FLUID. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,175.
NHTSA ODI #10643582
97,000 miles · Sep 19, 2014
Electrical SystemFuel/propulsion System
WHEN PUT GAS IN DOESN'T START HAS TO HOLD GAS PEDAL DOWN.. DRIVING ON HI WAY GOING 70MPH ON INTERSTATE 69. HAD TO COME TO ABRUPT STOP TRUCK SHUT OFF AND WOULD NOT START FOR FEW MINUTES IN MIDDLE OF HIGHWAY . THIS HAS HAPPENED TWICE SO FAR.AND SOMETIMES WHEN SPEEDING UP IT SMELLS LIKE SOMETHING IS BURNING.THERES OTHER STUFF BUT N…
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WHEN PUT GAS IN DOESN'T START HAS TO HOLD GAS PEDAL DOWN.. DRIVING ON HI WAY GOING 70MPH ON INTERSTATE 69. HAD TO COME TO ABRUPT STOP TRUCK SHUT OFF AND WOULD NOT START FOR FEW MINUTES IN MIDDLE OF HIGHWAY . THIS HAS HAPPENED TWICE SO FAR.AND SOMETIMES WHEN SPEEDING UP IT SMELLS LIKE SOMETHING IS BURNING.THERES OTHER STUFF BUT NOT TOO MAJOR AS THESE ARE. *TR
NHTSA ODI #10637589
70,000 miles · Aug 25, 2014
Steering
THE POWER STEERING WENT ON THE VEHICLE EXCEPT WHEN ACCELERATING IN TURNS. TOOK IT TO A GARAGE WHERE THEY REPLACED THE PUMP. AFTER JUST DRIVING FOR 2 MILES THE PROBLEM CAME BACK. I RESEARCHED THE CAR ON THE WEB AND NOTICED I AM NOT ALONE WITH THIS PROBLEM. IT SOUNDS LIKE THAT NO MATTER WHAT I GET FIXED FOR THIS PROBLEM IT WILL JU…
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THE POWER STEERING WENT ON THE VEHICLE EXCEPT WHEN ACCELERATING IN TURNS. TOOK IT TO A GARAGE WHERE THEY REPLACED THE PUMP. AFTER JUST DRIVING FOR 2 MILES THE PROBLEM CAME BACK. I RESEARCHED THE CAR ON THE WEB AND NOTICED I AM NOT ALONE WITH THIS PROBLEM. IT SOUNDS LIKE THAT NO MATTER WHAT I GET FIXED FOR THIS PROBLEM IT WILL JUST RETURN IN A SHORT TIME LATER. IT ALSO SOUNDS LIKE SUZUKI WILL DO NOTHING ABOUT IT. HOW CAN THIS BE ALLOWED? HOW CAN THIS BE SAFE? THERE ARE 80 COMPLAINTS ON HERE FOR A 2007 SUZUKI XL7 AND 25% OF THEM ARE FOR THE POWER STEERING. I'M ALSO AFRAID TO DRIVE MY CAR NOW AFTER READING THE HIGH AMOUNT OF AIRBAG DEFECTS. I AM NOT A RICH MAN. I HAVE A WIFE AND 3 KIDS AND HARDLY ANY MONEY. THIS IS MY ONLY VEHICLE. IF THIS IS A GOVERNMENT RUN WEBSITE THEN HOW COME NOTHING HAS BEEN DONE ABOUT THIS? THERE SHOULD BE A RECALL AND SUZUKI SHOULD BE PAYING FOR IT. SOONER OR LATER SOMEONE IS GOING TO GET SERIOUSLY INJURED FROM THIS PROBLEM. IS THAT WHAT IT TAKES FOR ANY ACTION TO GET DONE? I'M PRETTY SURE THE LAWSUIT FROM AN ACCIDENT WILL COST MORE THAN JUST FIXING ALL THESE VEHICLES. IT'S PRETTY SAD THAT WE ARE MORE WORRIED ABOUT OUR RELATIONSHIP WITH A FOREIGN COUNTRY THAN A FAMILY THAT MAY LOSE A LIFE OR TWO BECAUSE THEY ARE TOO CHEAP TO FIX THEIR PROBLEM THAT EVERYONE, INCLUDING THEM, KNOWS CAME DIRECTLY FROM WHEN THE CAR WAS DESIGNED AND BUILT. IT IS VERY UNDERSTANDABLE THAT CAR PARTS BREAK AFTER AWHILE. WHEN THEY ARE THE SAME CAR PARTS ON 25% OF A CERTAIN MODEL, IT IS VERY EASY TO SEE THAT SOMETHING IS WRONG. WHAT DOES IT TAKE TO GET A RECALL? 100% OF PEOPLE OWNING THIS VEHICLE TO COMPLAIN? ALL EVERYONE IS ASKING FOR IS TO PLEASE FIX THEIR VEHICLE SO IT RUNS LIKE IT SHOULD AND SHOW US SOME FAITH THAT THE CONSUMER IS VALUED FOR ONCE. THANK YOU FOR YOUR TIME...EVEN THOUGH I WILL PROBABLY HEAR NOTHING ABOUT THIS FROM ANYONE. *TR
NHTSA ODI #10628194
62,228 miles · Jul 22, 2014
Engine And Engine Cooling
ON STRAIGHT AWAY WHEN YOU GET TO ABOUT 45 MPH IT JERKS AND THE MOTOR SPEEDS UP AND ALSO WHEN YOU STOP TO MAKE A RIGHT OR LEFT TURN THE MOTOR SPEEDS UP BUT THE CAR DOES NOT MOVE THEN IT JERKS AND STARTS MOVING. IT HAS MADE ME ALMOST HAVE AN ACCIDENT. NO LIGHTS COME ON TO LET ME KNOW THAT SOMETHING MAY BE WRONG OR THAT IT NEEDS TO…
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ON STRAIGHT AWAY WHEN YOU GET TO ABOUT 45 MPH IT JERKS AND THE MOTOR SPEEDS UP AND ALSO WHEN YOU STOP TO MAKE A RIGHT OR LEFT TURN THE MOTOR SPEEDS UP BUT THE CAR DOES NOT MOVE THEN IT JERKS AND STARTS MOVING. IT HAS MADE ME ALMOST HAVE AN ACCIDENT. NO LIGHTS COME ON TO LET ME KNOW THAT SOMETHING MAY BE WRONG OR THAT IT NEEDS TO BE CHECKED. PRIOR TO THIS I HAVE HAD TRACTION STABILITY PROBLEMS. *TR
NHTSA ODI #10615427
Official recalls
2Dec 20, 2012
American Suzuki is recalling certain model year 2007 XL-7 vehicles originally sold or currently registered in Arizona, California, Nevada, and Texas; and manufactured June 13, 2006, through December 22, 2006. Some of these vehicles have a condition in which the plastic supply or return port on the fuel pump module may crack, which could cause a fuel leak.
Consequence & remedy
Consequence: Fuel leakage in the presence of an ignition source may result in a fire.
Remedy: American Suzuki will notify owners, and dealers will replace the fuel pump module, free of charge. An interim letter was mailed on March 7, 2013. Owners may contact American Suzuki Customer Relations at 1-800-934-0934.
Jun 14, 2007
CERTAIN VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." AN INCORRECT PRIMER MAY HAVE BEEN USED WHEN INSTALLING THE WINDSHIELD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE WINDSHIELD MAY NOT BE RETAINED TO THE EXTENT REQUIRED BY THE STANDARD, INCREASING THE RISK OF PERSONAL INJURIES TO THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT AND REPLACE ANY GLASS (WINDSHIELD, LIFTGATE GLASS, OR THE SIDE STATIONARY GLASS) THAT WAS INSTALLED INCORRECTLY.THE RECALL BEGAN ON JULY 10, 2007. OWNERS MAY CONTACT SUZUKI AT 1-800-934-0934.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗