2007 Suzuki XL7

I AM THE ORIGINAL OWNER OF A 2007 SUZUKI XL7. I BOUGHT MY VEHICLE FROM TALISMAN SUZUKI IN HOUSTON BACK IN SEPTEMBER OF 2007. FIVE MONTHS AFTER I PURCHASED THE VEHICLE I BEGAN TO HAVE ISSUES WITH THE TIRE MONITORING SYSTEMS. A YEAR LATER AT 50,000 MILES I NOTICED THAT MY VEHICLE WAS HARD TO STEER, SO I TOOK IT INTO THE DEALER. I HAVE A 100, 000 MILE BUMPER TO BUMPER WARRANTY BUT I WAS TOLD THAT THE POWER STEERING PUMP WAS LEAKING AND THAT IS WHAT WAS CAUSING THE HARD STEERING. I INFORMED THE DEALER THAT MY VEHICLE HAS NEVER LEAKED POWER STEERING AND TOO THIS DAY I HAVE NOT ADDED ANY POWER STEERING FLUID AND MY POWER STEERING RESERVOIR IS FULL. I PROMISED MYSELF THAT I WOULD NEVER BUY ANOTHER SUZUKI BECAUSE I AM A FAITHFUL BUYER, I HAVE HAD NOTHING BUT SUZUKI'S SINCE I STARTED PURCHASING VEHICLES IN 1990. I WAS VERY DISAPPOINTED IN SUZUKI FOR NOT TRYING TO SOLVE THIS PROBLEM. I HOPE AND PRAY THAT THE VEHICLE DOES NOT LOCK WHILE I AM TRANSPORTING MY CHILDREN . I CONTACTED THE MARKETING PERSON AND SUZUKI AND THEY DID NOT OFFER ANY SOLUTIONS BESIDES PAYING $1000 TO GET IT FIXED. RECENTLY I TOOK MY VEHICLE TO GET AN OIL CHANGE AND THE MECHANIC THERE TOLD ME THAT IT IS A RACK PINION ISSUE AND THAT I WAS NOT THE FIRST PERSON WITH THAT PROBLEM ON THE SUZUKI XL7. THE MECHANIC INFORMED ME THAT THERE WAS A RECALL OF THIS ISSUED BECAUSE HE HAS CALLED THE DEALER FOR SOME OF HIS CLIENTS AND SUZUKI FIXED THERE PROBLEM EVENTHOUGH THEY REFUSED IN THE BEGINNING. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE STEERING WHEEL WAS MAKING A STRANGE NOISE AND WATER WAS ENTERING THE VEHICLE ON THE PASSENGER SIDE FLOORBOARD. THE CONTACT STATED THAT THE WATER INITIALLY LEAKED FROM THE SUNROOF WHICH WAS TAKEN TO THE DEALER AND REPAIRED, BUT THE PROBLEM PERSISTED. FROM THE LEAKAGE, MOLD BEGAN TO FORM IN THE VEHICLE. IT WAS TAKEN TO AN AUTHORIZED DEALER WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS ALSO TAKEN TO A SECOND DEALER FOR THE STEERING WHEEL FAILURES WHERE THE CONTACT WAS ADVISED THAT THE BUSHINGS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, AS THE PART NEEDED FOR REPAIRS WAS ON BACKORDER. THE HORN HAD ALSO FAILED BUT THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 48,082. THE FAILURE MILEAGE WAS 35,000.

WHEN I BOUGHT MY 2007 SUZUKI XL 7 LUXURY, I WAS NOT AWARE OF ANY PROBLEMS. I DID NOTICE I WAS ALWAYS RUNNING LOW OF POWER STEERING FLUID. MY PARKING SPACE WAS STARTING TO SHOW SIGNS OF A LEAK. I THOUGHT IT WAS OIL OR SOMETHING, BUT ONLY TO FIND OUT IT'S POWER STEERING. BY THE TIME I FOUND THIS OUT MY 36K MILES WERE OVER. I'VE BEEN RESEARCHING, AND THERE'S OTHER PEOPLE WITH THE POWER STEERING PROBLEM. IT IS GETTING WORSE AND I HATE TO HAVE IT AFFECT EVERYTHING ELSE. I HAVE TO FILL UP EVERY MONTH, AND THE SQUEALING IS TERRIBLE. THE POWER STEERING WAS DEFECTIVE IN THE FIRST PLACE. *TR

I HAVE HAD MULTIPLE ISSUES W/MY 2007 SUZUKI XL7. HOWEVER, THE MOST CONCERNING IS THE STEERING WHEEL PROBLEM. NOT ONLY HAVE I HAD WORK DONE ON THE RACK IN 2008 BUT THE NOISES HAVE RETURNED. OUR LOCAL SERVICE STATION SAID THAT THEY COULD NOT DUPLICATE THE NOISE NO MATTER WHAT THEY TRIED. YET, WHEN I WENT TO PICK UP MY CAR I IMMEDIATELY HEARD THE NOISE, WENT INSIDE TO GRAB A TECH AND MADE HIM RIDE W/ME TO HEAR THE NOISE HIMSELF. HE SAID THAT THE NOISE WAS DIFFERENT FROM BEFORE AND SIMPLY WAS A RUBBER SEAL THAT NEEDED TO BE REPLACED. HE SAID THAT IT WASN'T COVERED AND "I WAS SAFE TO DRIVE W/IT LIKE THIS". I HAVE MULTIPLE PROBLEMS W/THIS VEHICLE THAT I'M NOW RESPONSIBLE FOR. I DO NOT EVEN KNOW WHERE TO START IN REFERENCE TO WHAT SHOULD BE FIXED FIRST. FINANCIALLY IT IS A BURDEN AND MOST DEFINITELY AN IRRITANT AS I AM MAKING MONTHLY PAYMENTS ON A VEHICLE THAT IS IN MAJOR NEGATIVE EQUITY! I HOPE FOR MY CHILDREN'S SAKE THAT NOTHING MAJOR GOES WRONG IN THIS VEHICLE WHILE WE ARE RIDING IN IT! *TR

A COUPLE OF YEARS AGO WHEN OUR XL7 WAS STILL UNDER WARRANTY NEAL SUZUKI IN FORT WORTH, TEXAS, FIXED THE SQUEAKY NOISE IN OUR STEERING WHEEL BY REPLACING THE RACK AND PINION. TODAY, JULY 14, 2010, THE NOISE IS BACK AND HAS BEEN BACK FOR APPROXIMATELY TWO MONTHS. I HAVEN'T NOTICED ANY PERFORMANCE ISSUES WITH THE STEERING OTHER THAN IT HAS BEEN MORE SENSITIVE THAN NORMAL AT FREEWAY SPEEDS, 60 AND ABOVE. THE NOISE IS MOST ANNOYING ESPECIALLY WHILE MANEUVERING THROUGH PARKING LOTS. MY MOTHER-IN-LAW AND MY WIFE'S CO-WORKER HAVE EXPERIENCED THE SAME PROBLEM WITH THEIR XL7S TOO. I CALLED THE SERVICE DEPARTMENT AND SINCE MY CAR IS OUT OF WARRANTY I HAVE TO PAY FOR THE REPAIR THIS TIME EVEN THOUGH IT'S THE SAME PROBLEM THAT I HAD BEFORE. WHAT AN OUTRAGE AND RIP-OFF! WHO'S ON THE CONSUMER'S SIDE? CAR CORPORATIONS ARE TO CONSUMERS AS MAJOR LEAGUE BASEBALL UMPIRES ARE TO BASEBALL TEAMS AND PLAYERS. IT SEEMS THEY CAN DO ANY THING WRONG, MAKE ANY BAD CALL, WITHOUT SUFFERING ANY CONSEQUENCE, WHILE THE CONSUMER HAS TO PAY THE PRICE AND BRE THE BURDEN. *TR

I AM THE OWNER OF A 2007 SUZUKI XL7 AND HAVE NOTICED A NOISE COMING FROM THE STEERING WHEEL. I RESEARCHED THIS ON THE INTERNET AND FOUND THAT DEALERSHIPS ARE STATING THIS IS THE STEERING RACK PROBLEM. MY VEHICLE CURRENTLY HAS APPROXIMATELY 60K MILES SO IT IS OUT OF WARRANTY. I HAVE OWNED SEVERAL VEHICLES WITH HIGH MILEAGE AND NEVER HAD ANY STEERING ISSUES. IT IS SCARY TO THINK THAT I MAY BE DRIVING THIS VEHICLE WITH MY SON AND SOMETHING WOULD HAPPEN TO THE STEERING ALL TOGETHER. I REALLY LIKE THE VEHICLE BUT SUZUKI SHOULD LOOK INTO THIS BEFORE SOMETHING TRAGIC HAPPENS TO SOMEONE. IF I HAD ALTERNATIVE TRANSPORTATION I WOULD USE IT BUT HAVE TO RELY ON THIS VEHICLE FOR EVERYTHING. UNTIL I CAN SAVE ENOUGH MONEY TO PAY FOR THE REPAIR THERE IS NO ALTERNATIVE BUT TO DRIVE IT. THE GOVERNMENT CAN BAIL OUT BANKS BUT CAN'T MAKE A CAR COMPANY FIX A POTENTIALLY DANGEROUS SITUATION ON A VEHICLE UNTIL SOMEONE IS KILLED. *TR

2007 SUZUKI XL7, THIS IS THE SECOND TIME WITHIN 6 MONTHS THAT THE STEERING GEAR NEEDS TO BE REPLACED AND NOW THE PART IS ON BACKORDER (IT HAS BEEN ON BACKORDER FOR OVER A MONTH NOW), I DON'T UNDERSTAND WHY THIS PART IS ON BACKORDER AND NOW I'M DRIVING THE VEHICLE THAT NEEDS REPAIR. WHAT OTHER PROBLEMS COULD DRIVING THIS VEHICLE CAUSE. SOMEONE PLEASE LOOK INTO THIS AND FIND OUT WHY THE STEERING GEAR IS ON BACK ORDER AND WHY IS THEIR A PROBLEM SIX MONTHS AFTER A NEW PART WAS PUT IN BY THE DEALER.. *TR

I PURCHASED A 2007 SUZUKI XL7 BRAND NEW, I HAVE OWNED THE CAR APRX 2 1/2 YEARS. THE POWER STEERING STARTED MAKING A NOISE AND I ASSUMED THE POWER STEERING PUMP WAS GOING OUT ON THE VEHICLE. SINCE I DO ALOT OF TRAVELING THE CAR IS NOT UNDER WARRANTY. I HAD IT CHECKED OUT BY A LOCAL MECHANIC AND WAS TOLD IT WAS THE RACK AND PINION THAT NEEDED TO REPLACED AND WOULD COST APRX $1000.00 BUT HE COULD NOT GET THE PART. I THEN CALLED THE LOCAL DEALERSHIP AND WAS TOLD THE PART WOULD COST APRX $600.00 BUT IT WAS OUT OF STOCK AND ON BACK ORDER AND THEY HAD NO IDEA WHEN IT WOULD BE AVAILABLE. I THEN CALLED SUZUKI CORPORATION AND WAS TOLD THE PART WAS OUT OF STOCK AND ON BACK ORDER AND THEY HAD NO IDEA WHEN IT WOULD BE AVAILABLE. THIS HAS BEEN GOING ON FOR OVER A MONTH AND ALL I CAN GET FROM ANYONE IS THE PART IS NOT AVAILABLE. THE PARTS MANAGER TOLD ME THAT A RECALL SHOULD BE DONE BECAUSE THERE WAS ALOT OF TROUBLE BEING REPORTED. THE SUZUKI REP HAS NOT HELPED ANY. I AM PAYING FOR A CAR THAT DOES NOT NEED TO BE DRIVEN AND THE MANUFACTURER CANNOT EVEN SUPPLY THE PART THAT NEEDS TO BE CORRECTED. WHAT IF YOU ARE DRIVING DOWN THE ROAD AND THE STEERING EITHER GOES OUT OR SHUTS DOWN AND SOMEONE IS KILLED, WHAT THEN MAYBE A RECALL. WHO WANTS TO PAY FOR A VEHICLE THAT YOU CAN'T EVEN GET A PART FOR REPAIRS. ALL VACATION PLANS HAVE HAD TO GO ON HOLD NOT KNOWING IF MONEY CAN BE REFUNDED OR WHAT IS GOING TO HAPPEN IF THE MANUFACTURER CANNOT GET THE PART THEN WHAT ARE YOU SUPPOSED TO DO TO GET REPAIRS PERFORMED. *TR