NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
28 reportsClear category filter121,897 miles · May 30, 2014
Air BagsSeats
I OWN A 2007 SUZUKI XL7 THE SERVICE AIRBAG LIGHT CAME ON AND AFTER SPENDING A GOOD SUM OF MONEY TO FIND OUT WHY BY A LOCAL CERTIFIED MECHANIC I WAS TOLD THAT THE PASSENGER SEAT SENSOR WAS BAD ??? I CALLED THE LOCAL DEALER AND WAS TOLD THAT THE CONNECTOR WAS UNDER RECALL AND THE SEAT SENSOR HAD ALOT OF BULLETINS TO BRING IT UP A…
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I OWN A 2007 SUZUKI XL7 THE SERVICE AIRBAG LIGHT CAME ON AND AFTER SPENDING A GOOD SUM OF MONEY TO FIND OUT WHY BY A LOCAL CERTIFIED MECHANIC I WAS TOLD THAT THE PASSENGER SEAT SENSOR WAS BAD ??? I CALLED THE LOCAL DEALER AND WAS TOLD THAT THE CONNECTOR WAS UNDER RECALL AND THE SEAT SENSOR HAD ALOT OF BULLETINS TO BRING IT UP AND THEY SHOULD HANDLE IT LEAVING THE VEHICLE WITH THEM I WAITED FOR THE CALL THEY CALLED THE AFTERNOON AND SAID IT WOULD BE $1056 FOR A NEW BOTTOM SEAT AND THE AIRBAG WOULD NOT WORK.SO AT THIS POINT SUZUKI AND ITS PARTNER GM WOULD BE RESPONSIBLE FOR YET MORE INJURIES AND POSSIBLE DEATHS FOR FAILING TO RECALL THE PASSENGER SEAT SENSOR !!!! SHOWING ONCE MORE JUST LIKE THE IGNITION SWITCH THAT MONEY IT COST FOR RECALLS IS MORE IMPORTANT THAT HUMAN INJURIES AND LIVES !!! AS WELL AS CUSTOMER LOYALTY.... I MY SELF HAVE DONE SIMPLE SEARCHES AND FOUND MORE THAN A FEW OUTSIDE OF THIS NHTSA SITE AND THE DEALER ARE AWARE OF THE PROBLEM WITH OUT HAVING TO RESEARCH SO MUCH SO THAT THEY KNEW WHAT I WAS TALKING ABOUT AT THE FIRST MENTION OF IT. ... COME ON THIS IS A AIRBAG ISSUE NOT A BROKEN DOOR HANDLE OR A RATTLE THIS IS SERIOUS !!! *TR
NHTSA ODI #10595204
121,897 miles · May 30, 2014
Air BagsSeats
I OWN A 2007 SUZUKI XL7 THE SERVICE AIRBAG LIGHT CAME ON AND AFTER SPENDING A GOOD SUM OF MONEY TO FIND OUT WHY BY A LOCAL CERTIFIED MECHANIC I WAS TOLD THAT THE PASSENGER SEAT SENSOR WAS BAD ??? I CALLED THE LOCAL DEALER AND WAS TOLD THAT THE CONNECTOR WAS UNDER RECALL AND THE SEAT SENSOR HAD ALOT OF BULLETINS TO BRING IT UP A…
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I OWN A 2007 SUZUKI XL7 THE SERVICE AIRBAG LIGHT CAME ON AND AFTER SPENDING A GOOD SUM OF MONEY TO FIND OUT WHY BY A LOCAL CERTIFIED MECHANIC I WAS TOLD THAT THE PASSENGER SEAT SENSOR WAS BAD ??? I CALLED THE LOCAL DEALER AND WAS TOLD THAT THE CONNECTOR WAS UNDER RECALL AND THE SEAT SENSOR HAD ALOT OF BULLETINS TO BRING IT UP AND THEY SHOULD HANDLE IT LEAVING THE VEHICLE WITH THEM I WAITED FOR THE CALL THEY CALLED THE AFTERNOON AND SAID IT WOULD BE $1056 FOR A NEW BOTTOM SEAT AND THE AIRBAG WOULD NOT WORK.SO AT THIS POINT SUZUKI AND ITS PARTNER GM WOULD BE RESPONSIBLE FOR YET MORE INJURIES AND POSSIBLE DEATHS FOR FAILING TO RECALL THE PASSENGER SEAT SENSOR !!!! SHOWING ONCE MORE JUST LIKE THE IGNITION SWITCH THAT MONEY IT COST FOR RECALLS IS MORE IMPORTANT THAT HUMAN INJURIES AND LIVES !!! AS WELL AS CUSTOMER LOYALTY.... I MY SELF HAVE DONE SIMPLE SEARCHES AND FOUND MORE THAN A FEW OUTSIDE OF THIS NHTSA SITE AND THE DEALER ARE AWARE OF THE PROBLEM WITH OUT HAVING TO RESEARCH SO MUCH SO THAT THEY KNEW WHAT I WAS TALKING ABOUT AT THE FIRST MENTION OF IT. ... COME ON THIS IS A AIRBAG ISSUE NOT A BROKEN DOOR HANDLE OR A RATTLE THIS IS SERIOUS !!! *TR
NHTSA ODI #10595197
91,000 miles · Nov 8, 2013
Air BagsInjury
ON AUGUST 27,2013 I WAS DRIVING DOWN THE ROAD WITH MY 5 YEAR OLD SON IN THE BACKSEAT AND WE HEARD A NOISE AND ALL OF THE I DID NOT RUN UP ON THE CURVE. THEY JUST POPPED OUT. LUCKILY MY 5 YEAR OLD DID NOT GET HIT BY THE AIRBAGS. I RECEIVED BURNS ON MY NECK WHERE THE AIRBAGS HIT MY SEATBELT. IN TURN IT BROKE THE DRIVERS SIDE SEATB…
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ON AUGUST 27,2013 I WAS DRIVING DOWN THE ROAD WITH MY 5 YEAR OLD SON IN THE BACKSEAT AND WE HEARD A NOISE AND ALL OF THE I DID NOT RUN UP ON THE CURVE. THEY JUST POPPED OUT. LUCKILY MY 5 YEAR OLD DID NOT GET HIT BY THE AIRBAGS. I RECEIVED BURNS ON MY NECK WHERE THE AIRBAGS HIT MY SEATBELT. IN TURN IT BROKE THE DRIVERS SIDE SEATBELT AND THE PASSENGER SIDE SEATBELT. I CALLED SUZUKI AND THEY SENT ME A FORM TO SIGN THAT WOULD RELEASE THEM FROM ALL LIABILITIES AND IF I DID NOT SIGN THE WOULD NOT EVEN LOOK AT MY CAR. I TRIED SEVERAL TIMES TO CONTACT THEM AND WHEN I REFUSED TO SIGN THE PAPER THEY CLOSED THE CASE AND WILL NOT REOPEN IT UNTIL I SIGN THE LIABILITY WAIVER. SINCE THE AIRBAGS DEPLOYED THERE HAVE BEEN THINGS GOING ON WITH MY CAR. IT STEADILY RATTLES, LIKE SOMETHING IS GOING TO FALL OFF. MY DRIVERS SIDE WINDOWS MAKES A BUMP NOISE WHEN I ROLL DOWN OR UP THIS DID NOT HAPPEN UNTIL AFTER THE DEPLOYMENT. THERE ARE SO MANY LITTLE THINGS ITS HARD TO EXPLAIN. MY STEERING WHEEL IS MAKING A WHINY NOISE WHEN YOU TURN IT. I DON'T KNOW IF THIS FROM THE AIRBAGS (PROBABLY NOT) BUT NOW I AM SCARED MY STEERING WHEEL AIRBAG WILL POP WHILE I AM DRIVING AND I WILL GET INTO AN ACCIDENT WITH MY CHILDREN IN THE CAR. SUZUKI IS NOT TAKING RESPONSIBILITY FOR THIS AND THERE IS SOMETHING WITH MY VEHICLE AND I HAVE ALSO FOUND ON THE INTERNET THERE IS OTHERS THAT HAVE DONE THE SAME THING. *TR
NHTSA ODI #10551475
146,000 miles · Sep 25, 2013
Air Bags
SERVICE PASSENGER AIRBAG LIGHT CAME ON AND WON'T GO OFF. *LN UPDATED 1/9/2013 *JS
NHTSA ODI #10545279
85,000 miles · Aug 22, 2013
Air Bags
THE AIRBAG LIGHT ON THE PASSENGER SEAT IS ILLUMINATING WHEN OCCUPIED. ACCORDING TO SUZUKI THE SENSING UNIT ARE DEFECTIVE AND NEED TO REPLACED. 2007 SUZUKI XL7 AIR BAGS SERVICE BULLETIN 276881 NHTSA: ACTION NUMBER: 10032752 SERVICE BULLETIN NUMBER: 276881 SEE REPORT DATE: DEC 01, 2009COMPONENT: AIR BAGS SUMMA…
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THE AIRBAG LIGHT ON THE PASSENGER SEAT IS ILLUMINATING WHEN OCCUPIED. ACCORDING TO SUZUKI THE SENSING UNIT ARE DEFECTIVE AND NEED TO REPLACED. 2007 SUZUKI XL7 AIR BAGS SERVICE BULLETIN 276881 NHTSA: ACTION NUMBER: 10032752 SERVICE BULLETIN NUMBER: 276881 SEE REPORT DATE: DEC 01, 2009COMPONENT: AIR BAGS SUMMARY: SUZUKI: TECHNICIANS MAY ENCOUNTER AN INTERMITTENT OR CURRENT AIR BAG LIGHT ON IN THE INSTRUMENT PANEL WITH DTC(S) B0012, B0013, B0014, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 OR B0044 SET IN THE SDM (SENSING AND DIAGN. *TR
NHTSA ODI #10536670
15,791 miles · Aug 9, 2013
Air BagsElectrical SystemEngine And Engine Cooling
THE AIRBAG SYSTEM HAD TO BE REPLACED AT 16,000 MILES B/C OF WARPING & THE AIRBAGS BEGINNING TO RELEASE. THEN, NOT 1 TIME BUT 3 TIMES THE VISOR ASSEMBLY HAD TO BE REPLACED. AT 26,900 MILES I REPORTED PROBLEMS WITH THE GEAR SHIFT, A/C & RADIO ASSEMBLY & THIS HAD TO BE REPLACED. I REPORTED COMPLAINTS OF HEARING A LOUD NOISE COMING …
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THE AIRBAG SYSTEM HAD TO BE REPLACED AT 16,000 MILES B/C OF WARPING & THE AIRBAGS BEGINNING TO RELEASE. THEN, NOT 1 TIME BUT 3 TIMES THE VISOR ASSEMBLY HAD TO BE REPLACED. AT 26,900 MILES I REPORTED PROBLEMS WITH THE GEAR SHIFT, A/C & RADIO ASSEMBLY & THIS HAD TO BE REPLACED. I REPORTED COMPLAINTS OF HEARING A LOUD NOISE COMING FROM MY STEERING WHEEL COLUMN WHEN DRIVING & THEY STATED THAT IT WAS JUST RUBBER RUBBING UP AGAINST RUBBER. AFTER 30,000 MILES I TOOK IT BACK & COMPLAINED & THEY SAID IT WAS MY STEERING COLUMN & PIN THAT NEEDED TO BE REPLACED & MY WARRANTY FOR THAT PART WAS GONE OFF. I HAD A PROBLEM WITH MY CAR WHEN I FILLED IT UP WITH GAS THE CAR WOULD NOT CRANK PROPERLY & IT RAN RUFF AFTER PUTTING GAS IN. THE DEALERSHIP REPLACED CHAIN ASSEMBLY, TENSIONERS, TIMING CHAIN, PURGE VALVE & ETC. I HAD PROBLEMS WITH THE A/C & HEAT WHEN I TURNED ON THE AIR WITH THE CONTROL HEAT WOULD BLOW OUT. I REPORTED THE PROBLEM BUT THEY SAID THEY COULD NOT DUPLICATE IT & THAT THEY FOUND NOTHING. I HAD PROBLEMS WITH THE CAR BATTERY & THE MECHANICS SAID THE BATTERY WAS FINE BUT I KEPT HAVING PROBLEMS WITH THE BATTERY BEING DRAINED SO I REPLACED THE BATTERY & THE BATTERY TERMINALS. THE ELECTRICAL SYSTEM FOR THE PASSENGER SEAT AIRBAG SENSOR WOULD NOT TURN ON WHEN SOMEONE WAS SITTING IN THE PASSENGER SEAT THE PROBLEM WAS NOT SOLVED & STILL OCCURS. MY CAR HAD TO BE TOWED INTO THE DEALERSHIP B/C THE VEHICLE SHUT DOWN DUE TO SLUDGE IN MY OIL EVEN AFTER HAVING MY CAR SERVICED BY A SUZUKI DEALERSHIP SINCE BUYING THE CAR NEW. I HAVE REPORTED COMPLAINTS TO SUZUKI HEADQUARTERS BUT THEY DON'T CARE. I THINK THIS VEHICLE IS UNSAFE AND A LEMON & PEOPLE SHOULD BE COMPENSATED FOR INVESTING IN SUCH A DEFECTIVE CAR. I HAVE PAID OFF THE SUZUKI & IT IS NOT WORTH TRADING B/C I CAN'T GET ANYTHING FOR IT SO PLEASE HELP CONSUMERS GET THEIR MONEY BACK B/C SUZUKI CAN HAVE THIS SUV BACK. *TR
NHTSA ODI #10534408
58,000 miles · Sep 16, 2012
Air BagsElectrical SystemSteering
THE AIR BAG IS MALFUNCTIONING, THE LIGHTS KEPT COMING ON. THE DEALER I BOUGHT THE VEHICLE FROM AGREED TO FIX THE PROBLEM IF I PURCHASED THE VEHICLE. WELL IT WAS TOO EXPENSIVE SO THE ENDED REPLACING THE PASS. SEAT AIRBAG MODULE WITH A USED SEAT FROM ANOTHER USED VEHICLE. THE STEERING WHEEL ALSO MAKES A WHINNING NOISE WHEN TURNING…
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THE AIR BAG IS MALFUNCTIONING, THE LIGHTS KEPT COMING ON. THE DEALER I BOUGHT THE VEHICLE FROM AGREED TO FIX THE PROBLEM IF I PURCHASED THE VEHICLE. WELL IT WAS TOO EXPENSIVE SO THE ENDED REPLACING THE PASS. SEAT AIRBAG MODULE WITH A USED SEAT FROM ANOTHER USED VEHICLE. THE STEERING WHEEL ALSO MAKES A WHINNING NOISE WHEN TURNING THE WHEEL. THE DEALER TOLD ME IT WAS THE RUBBER RUBBING AGAINST THE COVER. I FOUND OUT FROM A EX-EMPLOYEE OF THE DEALER THAT IT WAS THE STEERING COLUMN NEEDING REPLACEMENT. SINCE THEN EVERY OTHER OWNER I HAVE SPOKEN WITH SAYS THEIR STEERING WHEEL IS THE SAME. SO IT MUST BE A FAULTY STEERING COLUMN IN ALL THESE VEHICLES. BACK TO THE AIRBAG, THE FOLLOWING MONTHS SINCE GETTING MY AIRBAG FIXED, THE DASH LIGHTS NO LONGER CAME ON IN THE VEHICLE. I DID, HOWEVER, NOTICE THAT THE INDICATOR LIGHT WOULD SOMETIMES SAY OFF AND SOMETIMES SAY ON IF I HAD A FRONT SEAT PASSENGER. SEVERAL MONTHS FOLLOWING THIS, I STARTED HAVING A PROBLEM WITH MY VEHICLE GOING DEAD. I TOOK THE COOK TO HAVE IT INSPECTED, EVERYTIME I WAS TOLD THAT THE BATTERY WAS FINE AS WAS THE ALTERNATOR. I STARTED DRIVING WATCHING THE VOLTAGE METER. FINALLY, I REPLACED THE BATTERY. I NO LONGER HAVE A PROBLEM WITH THE CAR DYING ON ME, BUT I DO NOTICE THAT THE VEHICLE VOLTAGE STILL FLUCTUATES FROM 12.3 TO 14.3. WHEN THE FLUCTUATION OCCURS, NOTHING HAS CHANGED AS FAR AS RUNNING EXTRA ACCESSORIES ETC. NOW MY TRACTION SERVICE LIGHT, STABILITY CONTROL LIGHT, ABS LIGHT AND SERVICE AIRBAG LIGHT ARE ALL COMING ON. RESEARCHING I HAVE FOUND ONLINE FROM NUMEROUS MESSAGE BOARDS AND OWNERS THAT THIS IS A COMMON OCCURRENCE AND WHEN REPEATEDLY REPORTED TO MANUFACTURER THERE IS NOTHING BEING DONE. EXAMPLES ARE THE LIGHTS COMING ON, AIR BAGS DEPLOYING WHILE DRIVING, VEHICLE ACC.(RADIO AND A/C CONTROLS) NOT WORKING AND SO ON. IS THERE A WAY YOU CAN INVESTIGATE THIS WITH SUZUKI? *TR
NHTSA ODI #10475528
79,000 miles · Feb 3, 2012
Air Bags
WEDNESDAY, 2-1-12 AT APPROXIMATELY 1:20 CENTRAL TIME I WAS DRIVING 30-40 MPH RANGE NORTH ON 132ND ST. JUST PASSED EAGLE RUN DRIVE ON A CLEAR DAY THAT WAS SUNNY AND IN THE LOWER 60'S, MY SIDE IMPACT CURTAIN AIR BAGS ON BOTH SIDES DEPLOYED IN ALL THREE ROWS. I DO NOT THINK I HIT A BUMP OR SWERVED MY WHEEL BUT DO KNOW I DID NOT DO…
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
NHTSA ODI #10446364
24,000 miles · May 28, 2011
Air Bags
I AM AN OWNER OF A 2007 SUZUKI XL-7 AWD LIMITED VERSION. ABOUT A YEAR AFTER PURCHASE, THE PASSENGER AIRBAG LOCATED IMMEDIATELY BELOW THE PASSENGER SIDE FRONT DASH BOARD BEGAN TO SHOW AN OUTLINE IN THE DASHBOARD. IT APPEARS LIKE THERE IS SOME PRESSURE FROM THE INSIDE OF THE AIRBAG PUSHING UP AGAINST THE DASHBOARD MATERIAL AND CU…
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I AM AN OWNER OF A 2007 SUZUKI XL-7 AWD LIMITED VERSION. ABOUT A YEAR AFTER PURCHASE, THE PASSENGER AIRBAG LOCATED IMMEDIATELY BELOW THE PASSENGER SIDE FRONT DASH BOARD BEGAN TO SHOW AN OUTLINE IN THE DASHBOARD. IT APPEARS LIKE THERE IS SOME PRESSURE FROM THE INSIDE OF THE AIRBAG PUSHING UP AGAINST THE DASHBOARD MATERIAL AND CUTOUT FOR THE AIRBAG DEPLOYMENT AREA. THE AIRBAG HAS NOT YET DEPLOYED NOT HAS THE VEHICLE BEEN IN ANY ACCIDENTS. IT APPEARS THERE IS A POOR QUALITY DASH MATERIAL OR A DEFECTIVE AIRBAG. I AM CONCERN THAT WHEN THE AIRBAG IS NEEDED, IT WILL NOT DEPLOY. SUZUKI WOULD NOT EVEN REPLACE IT WHILE UNDER WARRANTY BECAUSE THEY DETERMINED THERE WAS NOTHING WRONG WITH IT. NOW THAT ITS OUT OF WARRANTY, THE PROBLEM IS STILL EVIDENT AND MAY BECOME WORST WITH TIME. *TR
NHTSA ODI #10403662
62,241 miles · May 5, 2011
Air BagsSeat Belts
ON FEBRUARY 4, 2011, I WAS DRIVING BETWEEN 10-15MPH ON A VERY ROUGH ROAD DUE TO THE CITY OF TULSA NOT CLEARING THE ROADS AFTER 12 INCHES OF SNOW. ALL OF THE SUDDEN ALL SIDE AIR BAGS WENT OFF. THAT DAY I DROVE IT TO THE DEALERSHIP. I DID NOT GET IT BACK UNTIL APRIL 23, 2011. I WAS GIVING EVERY EXCUSE IN THE BOOK ON ABOUT EVE…
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ON FEBRUARY 4, 2011, I WAS DRIVING BETWEEN 10-15MPH ON A VERY ROUGH ROAD DUE TO THE CITY OF TULSA NOT CLEARING THE ROADS AFTER 12 INCHES OF SNOW. ALL OF THE SUDDEN ALL SIDE AIR BAGS WENT OFF. THAT DAY I DROVE IT TO THE DEALERSHIP. I DID NOT GET IT BACK UNTIL APRIL 23, 2011. I WAS GIVING EVERY EXCUSE IN THE BOOK ON ABOUT EVERY DAY ON WHY IT WAS TAKING SO LONG TO GET FIXED. AN INSURANCE CHECK WAS ISSUED TO THE REPAIR SHOP FEBRUARY 18TH. THE PARTS WERE NOT ORDERED UNTIL AROUND THE 28TH. I WAS TOLD THEY COULD NOT FIND THE SEAT BELTS AND I WAS ASKED TO TRY TO FIND SOME ONLINE. ONCE I PROVIDED TWO SITES TO THE REPAIR SHOP THEY CLAIMED THEY CAN ONLY ORDER FROM SUZUKI. MY WIFE INFORMED THE DEALERSHIP SHE WAS GOING TO REPORT THIS TO THE LOCAL MEDIA OUTLET. ALL OF THE SUDDEN SEAT BELTS APPEARED 1000 MILES AWAY. THEY EVEN ARGUED ABOUT HAVING TO GET THEM. THE INSURANCE COMPANY (FARMERS) WANTS A RECALL ON THE ROLLOVER SENSOR, AND REQUESTED THE REPAIR SHOP TO CONTACT SUZUKI. THE REPAIR SHOP WANT ME TO DO THIS. I HAD TO PAY FOR THE SENSOR BEING FARMERS THINKS IT IS DEFECTIVE. $447.49 TOTAL BILL $5766.73. *TR
NHTSA ODI #10399161