2004 Suzuki Verona

I HAVE A 2004 SUZUKI VERONA LX THAT FROM THE DAY I BOUGHT IT THE CRUISE CONTROL WANDERS OR SURGES. IT IS GETTING WORSE WITH AGE. IT WILL VERY AS MUCH AS 10 MPH BACK AND FORTH, BACK AND FORTH UNTIL YOU TURN IT OFF. I HAVE HAD SEVERAL CLOSE CALLS AT BEING REAR ENDED WHEN IT SLOWS DOWN SUDDENLY. I HAVE HAD IT TO 4 DIFFERENT DEALERS AND THEY ALL TELL ME THE SAME THING. THIS IS THE WAY IT IS SUPPOSED TO WORK. THEY TELL ME IT WAS FIXED IN THE 2005 & 2006 MODELS. THEN WHY CAN'T THEY RETROFIT THE 2004'S. THIS IS A TERRIBLE SAFETY HAZARD THAT IS GETTING WORSE AS THE VEHICLE GETS OLDER. IT HAS 20000 MILES ON IT NOW, WHAT WILL HAPPEN WHEN IT HAS 50000? QUIT RUNNING TOTALLY!!! *JB

VEHICLE HAS RAN POORLY SINCE ABOUT 2 MONTHS AFTER PURCHASE. CONSTANT VIBRATION IN STEERING WHEEL AND UNDER VEHICLE. HAVE HAD STALLING ISSUES AND ACCELERATION ISSUES. HAVE TAKEN TO DEALER SEVERAL TIMES AND THEY CAN NEVER DUPLICATE PROBLEM. THEY ARE NOW BLAMING THE PROBLEM ON "FAULTY TIRES". HAVE HAD TIRES REPLACED AND NO IMPROVEMENT TO DRIVABILITY OF CAR. HAVE ALMOST BEEN HIT 2 TIMES IN TRAFFIC DUE TO ACCELERATION PROBLEMS. DEALER REFUSING TO WORK ON VEHICLE NOW EVEN THOUGH UNDER WARRANTY. ALSO PROBLEM WITH RADIO CONTROLS ON STEERING WHEEL. ALTHOUGH THE PART WAS REPLACED, 2 WEEKS LATER I AM EXPERIENCING THE SAME PROBLEM. *JB

NOV. 14, 2005 6:45 AM - THIS IS THE 3RD TIME THIS YEAR THAT THIS 2004 SUZUKI VERONA HAS HAD AN ENGINE STALLED PROBLEM. THE FIRST WAS JAN. 07, 2005 AND THE 2ND TIME WAS JAN. 24, 2005. I TOOK MY CAR IN TO THE FERMAN CHRYSLER/JEEP/SUZUKI DEALERSHIP TODAY (AGAIN) AND LEFT IT WITH SERVICE MANAGER, BRIAN CUMMINGS. BRIAN SAID HE WILL CHECK THE CAR OUT, THEN GET IN TOUCH WITH SUZUKI TO SEE WHAT THEY WILL DO. I ADVISED BRIAN THAT THIS IS THE 3RD TIME IN LESS THAN 24 MONTHS AS REQUIRED BY THE "LEMON LAW" FOR THIS VEHICLE TO HAVE THE SAME PROBLEM IN ORDER FOR THE VEHICLE TO BE REPLACED. BRIAN SAID HE WILL HAVE SOMEONE CALL ME BACK TODAY BETWEEN 2-3PM WITH THE STATUS. I CALLED SUZUKI CUSTOMER SERVICE AT 1-800-934-0934 AND SPOKE W/ ORLANDO AT EXT. 2471. I EXPLAINED THE SITUATION TO ORLANDO AND ADVISED HIM THAT THIS IS THE 3RD ENGINE STALLED FAILURE WITH MY CAR. HE SAID THIS IS THE FIRST NOTICE THEY HAVE HAD OF THIS PROBLEM. THIS WAS MUCH TO MY SURPRISE AS I WAS ADVISED ON THE 1ST AND 2ND FAILURE THAT THE FERMAN DEALERSHIP WAS IN CONTACT WITH SUZUKI. ORLANDO SAID THEY MIGHT HAVE GOTTEN IN TOUCH WITH THE FLORIDA DISTRICT MANAGER, PATRICIA ROBINSON WHO APPARENTLY DID NOT NOTIFY SUZUKI EITHER AS THERE IS NO RECORD OF THIS MATTER FROM HER. (ORLANDO ADVISED ME THAT HE COULD NOT GIVE OUT THE DIST. MGR'S PH# AND ADDR. BECAUSE THIS IS HER PERSONAL RESIDENCE). I ADVISED ORLANDO THAT I DO NOT WANT THIS CAR BACK AS I AM AFRAID OF AN ACCIDENT OCCURRING AND THAT I WOULD LIKE TO EVOKE THE "LEMON LAW." ORLANDO SAID THAT IS UP TO MY STATE TO DECIDE THAT . (???!) I OBTAINED THE ADDRESS WHERE ORLANDO IS LOCATED FOR AUTOMOTIVE CUSTOMER SERVICE 3251 E. IMPERIAL HWY. BREA, CALIF. 92822. HE WOULD NOT GIVE ME THE NAME OF A MANAGER TO ADDRESS MY LETTER TO. ORLANDO SAID HE WOULD CONTACT THE DEALERSHIP, THEN HE WILL CALL ME WITHIN 24-48 HOURS WITH THE STATUS. NEEDLESS TO SAY, I AM NOT VERY HAPPY AT THIS POINT. *NM

I PURCHASED A NEW 2004 SUZUKI VERONA APRIL 2004. SINCE THEN, THE VEHICLE STARTS SURGING AND LURCHING UNEXPECTEDLY WITHOUT ANY WARNING. I'VE TAKEN IT TO THE DEALER FOR REPAIR AND THEY STATE THERE'S NOTHING ELSE THEY CAN DO ABOUT IT. THE LAST TIME, APPROX 2 WEEKS AGO, THEY DOWNLOADED A "PATCH" TO REPROGRAM A COMPUTER CHIP WHICH DID NO GOOD AT ALL. I'VE COMPLAINED TO THE DEALER NUMEROUS TIMES AND BROUGHT IT AT LEAST 4 TIMES FOR THIS PROBLEM. MY WIFE REFUSES TO EVEN DRIVE THIS VEHICLE BECAUSE IT'S AN ACCIDENT WAITING TO HAPPEN. FRANCIS G VINCI, UNION, OHIO. *NM

DT: THE CONTACT STATED THE ENGINE SERVICE LIGHT KEPT COMING ON THE 2004 SUZUKI VERONA. OIL WAS GETTING IN THE GAS LINE. VEHICLE HAS BEEN TO THE DEALERSHIP OVER THE PAST YEAR REPEATEDLY FOR THE ENGINE SERVICE LIGHT PROBLEM. THE TRANSMISSION WAS NOT AUTOMATICALLY SHIFTING. THE CONTACT SAID THAT IT SEEMED TO BE CONNECTED TO THE ENGINE LIGHT. AS OF YESTERDAY, THE SPEEDOMETER WAS NOT WORKING. THE MANUFACTURER HAS BEEN CALLED ,AND THEY SAID THAT THEY WOULD NOTIFY THE DEALER AND TRY TO FIGURE OUT WHAT WAS WRONG WITH THE VEHICLE. THE DEALERSHIP DID NOT CALL THE CONTACT. THE DEALER SAID THAT THERE WAS NOTHING WRONG WITH THE CAR. THE 02 SENSOR HAS BEEN REPLACED ONCE, AND WAS CURRENTLY WAITING ON ANOTHER 02 SENSOR TO BE INSTALLED. THE ONLY PROBLEM WAS THAT THE PART HAS NOT BEEN MANUFACTURED.*AK

CONSUMER VEHICLE WAS IN SERVICE FOR REPAIR ON A RECALL AND IS DENY PAYMENT DO TO A RECALL. *TS ***NAR RECEIVED 10-13-05*** A LOANER VEHICLE WAS PROVIDED TO THE CONSUMER WHILE HER VEHICLE WAS BEING SERVICED FOR RECALL 04V396000 WHICH WAS IN REFERENCE TO ENGINE STALLING DUE TO IMPROPER ECM LOGIC. THE CONSUMER RECEIVED A BILL FROM THE RENTAL CAR AGENCY SEEKING PAYMENT FOR THE RENTAL. THE CONSUMER DENIED ANY RESPONSIBILITY FOR THIS DEBT AS IT WAS SUPPOSE TO BE COVERED BY THE DEALER. THE CONSUMER RECEIVED THIS BILL OVER A YEAR AFTER SERVICE WAS RENDERED. *NM

INCIDENTS HAVE OCCURRED WHERE THE CAR SURGES AND/OR STALLS WHILE IN OPERATION. WHEN USING CRUISE CONTROL THE CAR SURGES. IF DRIVING IN THE CITY THE CAR STALLS OUT IN TRAFFIC. THE DEALERSHIP HAS REPLACED THE ECM UNIT BUT THE CAR STILL DOES NOT OPERATE CORRECTLY. READINGS ON THE ENGINE ARE NOT TO MANUFACTURES STANDARDS BOTH BEFORE AND AFTER REPLACEMENT OF ECM. THE DEALERSHIP IS STILL WORKING ON THE CAR PER THE DATE OF THIS COMPLAINT. THE CAR HAS BEEN IN THE DEALERSHIP FIVE TIMES OVER THE LAST TWO TO THREE MONTHS, EACH TIME FOR A WEEK OR MORE. THE TECHNICIAN HAS INDICATED HE IS LOOKING AT A WARM UP PROBLEM NOW SINCE HE HAS REPLACED THE ECM. *NM

DT: THE VEHICLE ACCELERATED BY ITSELF. THE PROBLEM FIRST STARTED ON 4-13-05. THE CONSUMER WILL NOT BE APPLYING PRESSURE TO THE FUEL PEDAL AND THE VEHICLE WILL GO FASTER. IT WAS LIKE HAVING THE CRUISE CONTROL ON. HOWEVER, THE CRUISE CONTROL WAS OFF. THERE HAVE BEEN NO ACCIDENTS OF YET. THE CONSUMER TOOK VEHICLE TO DEALER FOR REPAIRS MULTIPLE TIMES. THEY HAVE CHECKED THE COMPUTER, AND THE THROTTLE CABLES. THEY HAVE BEEN UNABLE TO FIX THE PROBLEM. *AK