2004 Suzuki Verona

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY AND WITHOUT WARNING. THE DEALER ATTEMPTED TO REPAIR THE FAILURE, BUT WAS UNSUCCESSFUL. THE DEALER ALSO ADVISED THE CONTACT OF CAMPAIGN ID NUMBER: 04V396000 (FUEL SYSTEM, GASOLINE:DELIVERY) BUT STATED THAT THE CONTACT'S VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 64,000.

2004 SUZUKI VERONA EX [XXX]. I PURCHASED MY 2004 VERONA FROM CAR MAX IN AUSTIN, TX. I HAVE BEEN EXPERIENCING INTERMITTENT STALLING, POOR ACCELERATION AND JERKING ACCELERATION. THERE IS NO EXACT MOMENT WHEN THIS HAPPENS BUT IT IS BECOMING A SERIOUS CONCERN WITHIN THE PAST MONTH AS IT HAS BECOME MORE FREQUENT. I USED TO HAPPEN A COUPLE OF TIMES WITHIN THE FIRST MONTH BUT HAS INCREASED FREQUENCY TO AT LEAST ONCE TO TWICE A DAY IN THE PAST 30 DAYS. I PURCHASED THIS CAR, USED, AND HAVE ONLY HAD IT FOR 3 MONTHS.I TOOK IT TO THE SUZUKI DEALERSHIP FOR AN OIL CHANGE AND CONSULTED WITH THE SERVICE MANAGER AND WAS TOLD SINCE THE ENGINE LIGHT DOES NOT COME ON THERE IS NO ERROR IN THE COMPUTER AND CAN NOT BE FIXED. HE SAID THAT REPAIRS FOR THIS OLD OF A CAR WOULD COST MORE TO TRY AND FIND THE ERROR THAN ITS WORTH. CLEO BAY SUZUKI 3620 EAST WHITESTONE BOULEVARD CEDAR PARK, TX 78613 (512) 259-6600. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT STATED THAT WHEN HE ENGAGED THE ACCELERATOR PEDAL OCCASIONALLY THE VEHICLE WOULD HESITATE. THE VEHICLE DOES NOT STALL; HOWEVER, THE DELAY NEARLY CAUSED A CRASH TO OCCUR. THE DEALER STATED THAT THE CONTACTS VIN WAS NOT A PART OF THE RECALL FOR THE FUEL SYSTEM WHICH COULD CAUSE THE VEHICLE TO STALL; ALTHOUGH, THE ELECTRONIC CONTROL MODULE CAUSED THE FAILURE TO OCCUR. THE VIN WAS NOT AVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 76000 AND THE CURRENT MILEAGE WAS 93000.

WHEN DRIVING AT SLOW SPEEDS THE ENGINE STALLS. MOST RECENTLY THIS HAPPENED DURING STOP AND GO DRIVING AT ABOUT 7 MPH. WHEN ACCELERATING OUT OF A STOP THE CAR JERKS AND LUNGES FORWARD. WHEN DRIVING AT HIGHWAY SPEEDS THE CAR RUNS ROUGH. WHEN ACCELERATING TO HIGHER SPEEDS THE CAR HESITATES AND JERKS. CUSTOMER HAS TAKEN CAR INTO 4 DIFFERENT MECHANICS FOR THESE PROBLEMS - MOST RECENTLY TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE STALLING. VARIOUS ATTEMPTS HAVE BEEN MADE TO FIX THE ROUGH RUNNING (SPARK PLUGS, ALIGNMENT CORRECTION), BUT THE PROBLEM PERSISTS. *TR

PERIODIC LOW IDLE MISS OCCURRED FIRST FOR THE LAST SEVERAL MONTHS, OCCASIONALLY, THE CHECK ENGINE LIGHT WOULD COME ON WITH IT FOR A VERY SHORT TIME. NOW, THE ENGINE STALLS OUT AT TRAFFIC STOPS. HAVE RECENTLY BEEN EXPERIENCING A FORWARD SURGE UPON PRESSING ON THE GAS FEED FROM A STOP OR LOW SPEED. I FEEL THAT MY SAFETY IS AT RISK, I AM AFRAID TO MAKE A LEFT TURN FOR FEAR THE CAR WILL STOP IN FRONT OF ONCOMING TRAFFIC, BE REAR ENDED, OR I COULD SURGE FORWARD INTO ANOTHER VEHICLE OR PEDESTRIAN. I DO NOT GET ANY TYPE OF WARNING THAT THIS ABOUT TO OCCUR (THE CHECK ENGINE LIGHT DOES NOT COME ON TYPICALLY, AND IF IT DOES COME ON OCCASIONALLY WITH THIS PROBLEM, IT DOES NOT LIGHT UP UNTIL AFTER THE SURGE OR POWER FAILURE OCCURS. I AM CONTACTING THE LOCAL DEALERSHIP (52 MILES AWAY IS THE CLOSEST ONE). *TR

2004 SUZUKI VERONA PROBLEMS WITH JOLTING AFTER BEING STOPPED. CONSUMER STATES THAT WHEN THE ACCELERATOR WAS DEPRESSED THE ENGINE WOULD NOT REGISTER IT RIGHT AWAY UNTIL ABOUT 3 SECONDS OR SO THEN THE VEHICLE WOULD LURCH FORWARD. *KB THE CONSUMER ALSO STATED THE CHECK ENGINE LIGHT WOULD ILLUMINATE AS WELL. WHILE DRIVING, SUDDENLY THE VEHICLE STARTED DROPPING SPEED, THE ENGINE WAS RUNNING; THERE WAS SIMPLY NO CONNECTION BETWEEN THE RUNNING ENGINE AND THE GAS PEDAL. BECAUSE THE CONSUMER HAD THE CRUISE CONTROL SET, THE GAS PEDAL LODGED INTO THE FLOOR BOARD TRYING TO MAINTAIN CRUISING SPEED. SEVERAL COMPONENTS WERE REPLACED TO TRY AND RESOLVE THE PROBLEM SUCH AS THE TRANSMISSION, HEAD GASKETS, PCV, FUEL PRESSURE REGULATOR, FUEL PUMP, CATALYTIC CONVERTER, AND O2 SENSOR. THE ABS LIGHT ILLUMINED IN OCTOBER 2006. IN MARCH 2007 A NEW ABS MODULE WAS INSTALLED. *JB

COMPLAINT NO. 1 THE FUEL LINE OF MY 2004 SUZUKI VERONA BECAME DISCONNECTED, CAUSING ME TO LOSE POWER WHILE I WAS DRIVING AND CAUSING FUEL TO SPILL ON THE ROADWAY. THE PROBLEM WAS ALLEGEDLY FIXED BY FRANKLIN SQUARE SUZUKI. HOWEVER, A FEW MONTHS LATER, THE FUEL LINE AGAIN BECAME DISCONNECTED CAUSING ME TO LOSE POWER WHILE DRIVING AND CAUSING FUEL TO BE SPILLED ON THE ROADWAY. THE PROBLEM WAS FIXED BY MALMSTROM SUZUKI. COMPLAINT NO. 2. THE BRAKE PEDAL SWITCH HAS BECOME INOPERABLE SIX OR SEVEN TIMES. WHEN THE SWITCH BECOMES INOPERABLE, THE BRAKE LIGHTS ARE NOT ACTIVATED WHEN I DEPRESS THE BRAKE PEDAL. IN ADDITION, THE TRANSMISSION LEVER CANNOT BE RELEASED FROM PARK UNLESS I USE THE KEYHOLE OVERRIDE. THE PROBLEM HAS BEEN REPAIRED EACH TIME (OCCASIONALLY AFTER A FEW VISITS), BUT NEVERTHELESS, HAS OCCURRED WAY TOO MANY TIMES, EVEN AFTER SUZUKI SUPPOSEDLY CAME UP WITH A FIX FRO THE PROBLEM BY REDESIGNING THE BRAKE PEDAL SWITCH. THE MOST RECENT DATE IS INDICATED BELOW.*JB

CONSUMER VEHICLE WAS IN SERVICE FOR REPAIR ON A RECALL AND IS DENY PAYMENT DO TO A RECALL. *TS ***NAR RECEIVED 10-13-05*** A LOANER VEHICLE WAS PROVIDED TO THE CONSUMER WHILE HER VEHICLE WAS BEING SERVICED FOR RECALL 04V396000 WHICH WAS IN REFERENCE TO ENGINE STALLING DUE TO IMPROPER ECM LOGIC. THE CONSUMER RECEIVED A BILL FROM THE RENTAL CAR AGENCY SEEKING PAYMENT FOR THE RENTAL. THE CONSUMER DENIED ANY RESPONSIBILITY FOR THIS DEBT AS IT WAS SUPPOSE TO BE COVERED BY THE DEALER. THE CONSUMER RECEIVED THIS BILL OVER A YEAR AFTER SERVICE WAS RENDERED. *NM

VEHICLE HAS BEEN REPEATEDLY STALLING SINCE MAY OF 2005 AND BEEN IN THE DEALER'S SHOP TO BE REPAIRED AT LEAST FOUR TIMES WITH NO IMPROVEMENT IN THE DEFECT. VEHICLE STALLS AT DEACCELERATION AND AT IDLE WITHOUT WARNING. THIS IS AN EXTREME SAFETY CONCERN. THE SUZUKI DEALER HAS REPROGRAMMED THE FUEL SYSTEM CONTROL CHIP AT LEAST TWO TIMES. SUZUKI MOTORS AMERICA HAS NOW TOLD THE DEALER TO TRY REPLACING THE THROTTLE SENSOR AND THE CAM SENSOR. THE DEALER (WENDLE SUZUKI) HAS BEEN VERY COOPERATIVE, BUT SUZUKI IS EXTREMELY SLOW TO TRY TO SOLVE THIS PROBLEM.