2012 Suzuki SX4

BOTH AIRBAGS FAILED AT THE SAME TIME I CONTACTED SUZUKI AND THEY REFUSE TO DO ANYTHING. FRIENDS OF MINE OWN SAME CAR AND THEY RECEIVED A RECALL I DID NOT.. TOOK CAR TO DEALERSHIP THEY CAN NOT FIGURE OUT WHY BOTH FAILED AT THE SAME TIME TOLD ME SUZUKI SHOULD REPLACE BOTH SEATS.. DRIVER AND PASSER SEAT.. AS THIS IS A MAJOR SAFETY ISSUE THAT COULD CAUSE DEATH OR INJURY AND THIS IS NOT PART OF MAINTENANCE OR WEAR ... THIS IS ABOUT SAVING LIVES,

I HAD MY CAR REPAIRED IN A RECALL IN JAN 2015 (ITS CODE IS VL). AFTER ABOUT ONE MONTH I FOUND SOMETIMES IT WAS DIFFICULT TO MOVE THE STICK OUT OF PARK. IT WAS A RANDOM ISSUE SO I DIDN'T TAKE IT SERIOUS AT THAT TIME. RECENTLY THE ISSUE HAPPENS MORE FREQUENTLY. I CALLED SUZUKI CUSTOMER SERVICE ON MARCH 28, 2016 AND THEY TOLD ME TO HAVE THE CAR DIAGNOSED AT A LOCAL AUTHORIZED DEALER. I WENT TO THE DEALER ON THE SAME DAY. THE DEALER TOLD ME THE PART THAT WAS REPLACED IN THE RECALL IN JAN 2015 NEEDS TO BE REPLACED AGAIN, BUT IT ALREADY PASSED THE WARRANTY WHICH IS ONE YEAR. I CALLED THE SUZUKI CUSTOMER SERVICE AGAIN AND THEY GAVE ME THE SAME ANSWER: THEY WARRANTY ON THAT PART ALREADY EXPIRED. I JUST FIND ON THE NATSA WEBSITE SUZUKI RELEASED A REVISED DOCUMENT (RCORRD-14V811-4872.PDF) ON FEB 18, 2015 SAYING THEY "HAVE RECEIVED REPORTS OF SHIFTING DIFFICULTY IN SOME SX4 VEHICLES AFTER THE RECALL REPAIR HAS BEEN PERFORMED." AND THEY RELEASED A REVISED TECHNICAL SERVICE BULLETIN (RCRIT-14V811-3386.PDF) ON FEB 27, 2015. MY CAR WAS REPAIRED IN JAN, 2015, AND AFTER THAT I DID NOT RECEVIE ANY NOTICE ABOUT THE REVISED TECHNICAL SERVICE BULLETIN. I THINK THE CAR ISSUE I AM HAVING IS DUE TO THEY DID NOT FOLLOW THE REVISED TECHNICAL SERVICE BULLETIN. AND I THINK SUZUKI SHOULD REPAIR IT AT NO CHARGE. THANKS

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V587000 (STEERING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO SWITCH INTO THE PARK POSITION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN), BUT THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V587000 (STEERING). THE FAILURE MILEAGE WAS 76,502.

I WAS DRIVING FROM PA TO MD FOR VACATION. SUDDENLY THE AIRBAG LIGHT CAME ON IN MY DASH PANEL. THE LIGHT HAS STAYED ON TO THIS DAY. I HAVE CONTACTED SUZUKI AND BECAUSE IT IS PAST WARRANTY ON THAT PART OF THE CAR, THEY WILL NOT EVEN LOOK AT WHY. I WOULD HAVE TO PAY SOMEONE ALMOST $100 TO HAVE IT LOOKED AT, NOT REPAIRED! I DON'T THINK THAT I SHOULD HAVE TO DO THIS SINCE THEY HAVE A HISTORY OF HAVING ISSUES WITH THEIR AIRBAGS! I WANT THEM TO LOOK AT IT - NO CHARGE - AND REPAIR THE ISSUE! IT HAS TO BE FIXED BEFORE JANUARY 2016 OR MY CAR WILL NOT PASS ANNUAL INSPECTION.

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. WHILE TRAVELING APPROXIMATELY 5 MPH TO TURN INTO THE CONTACT'S DRIVEWAY, THE BRAKE PEDAL WAS APPLIED. THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE STEERING WHEEL AND THE DRIVER SIDE AIR BAG DEPLOYED WITH FORCE. THE CONTACT SUSTAINED INJURIES TO THE FACE, A BLOODY NOSE, ARM AND BACK PAINS, AND EXTENSIVE INTERNAL BRUISING. THE DRIVER SIDE AIR BAG HAD BLOOD ON IT DUE TO THE FORCE AND IMPACT. THE CONTACT RECEIVED MEDICAL TREATMENT. THE INSURANCE COMPANY TOWED THE VEHICLE TO A REPAIR SHOP FOR INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS TO SEND A TECHNICIAN TO DIAGNOSE THE FAILURE. THE CONTACT WAS WAITING ON THE MANUFACTURER TO DETERMINE THE REMEDY TO REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.