Air Bags. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seat Belts. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports2 fire reports7 injury reports

Air Bags complaints

74 reports

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Mileage unknown · Aug 9, 2012

Air Bags

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SUZUKI HAS RECALL FOR A DEFECTIVE PASSENGER SEAT CUSHION THAT WHEN THE FAULT IS PRESENT THE PASSENGER NOR THE DRIVERS AIR BAGS WILL DEPLOY IN AN ACCIDENT. THE PART HAS BEEN ORDERED BUT WILL NOT COME IN FOR THREE WEEKS. THE DEALERSHIP IN PENSACOLA FLORIDA HAS SAID THEY WILL NOT GIVE A LOANER VEHICLE FOR THIS ISSUE EVEN THOUGHT THE SAFETY ISSUE HAS BEEN IDENTIFIED AND NEITHER THE PASSENGER OR DRIVERS AIR BAG WILL DEPLOY IN AN ACCIDENT. KNOWING THIS IS A VERY IMPORTANT SAFETY ISSUE I FAIL TO UNDERSTAND WHY THEY WON'T GIVE A LOANER VEHICLE UNTIL THIS PROBLEM HAS BEEN CORRECTED. IN THE EVENT OF AN ACCIDENT AND THE AIR BAGS DON'T DEPLOY I CAN SEE A JUSTIFICATION FOR A LAWSUIT BECAUSE OF THIS SAFETY ISSUE IN THE VEHICLE. I HAD EVEN CONTACTED A LADY BY THE NAME OF [XXX] AT THE SUZUKI CUSTOMER SERVICE NUMBER OF 1-800-934-0934 AND IN THE RECALL LETTER THAT WAS SENT OUT DOES NOT ALLOW FOR A LOANER VEHICLE UNLESS THE ISSUE FALLS UNDER THE 36 MONTH WARRANTY PERIOD. IF THIS IS A KNOWN RECALL IT SHOULD NOT MATTER IF IT IS UNDER THE WARRANTY PERIOD OR NOT SINCE THIS IS A VEHICLE SAFETY ISSUE AND A LOANER VEHICLE SHOULD BE AVAILABLE TO ALL CUSTOMERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10469957

94,000 miles · May 21, 2012

Air BagsElectrical SystemEngine

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2008 SUZUKI SX4- TOOK INTO DEALERSHIP FOR COMPLAINT OF TICKING NOISE UNDER THE HOOD. AFTER A $98 DIAGNOSTIC FEE THEY DETERMINED IT NEEDED A NEW ENGINE BECAUSE OF BAD RODS DUE TO OIL STARVATION. AFTER TALKING WITH SERVICE MANAGER AND DEALERSHIP GENERAL MANAGER BOTH DECIDED THAT REPAIRS WERE NOT COVERED UNDER 100,000 MILE POWERTRAIN WARRANTY. ALSO THE AIR BAG WARNING LIGHT STAYS ON AND IT WAS ALSO DETERMINED THAT THE ENTIRE SEAT WOULD HAVE TO BE REPLACED IN ADDITION TO THE CATALYTIC CONVERTOR BEING REPLACED DUE TO BAD OXYGEN SENSOR. I HAVE PROOF OF ALL MAINTANCE AND SERVICE REPAIRS TO INCLUDE OIL CHANGES ETC. I REQUESTED A MEETING WITH GENERAL MANAGER AND WAS ASSURED THAT HE WOULD INVESTIGATE SITUATION AND GET BACK WITH ME IN A COUPLE OF DAYS. IT HAS BEEN A WEEK AND ONLY COMMUNICATION I HAVE RECEIVED IS A TEXT MESSAGE ON MY CELL PHONE STATING THAT NO PART OF THE POWERTRAIN WARRANTY WOULD APPLY EVEN THOUGH THE POWERTRAIN WARRANTY INCLUDES ALL THINGS LISTED IN DIAGNOSTIC REVIEW OF THE CAR THIS IS EXTREMELY UNPROFESSIONAL AND SHOWS THAT SUZUKI DOES NOT STAND BY THEIR PRODUCTS. A LOT MORE TO THIS STORY>>>>>> INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

NHTSA ODI #10459063

80,000 miles · Apr 25, 2012

Air Bags

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BOTH THE PASSENGER SEAT BELT LIGHT AND AIR BAG LIGHT CAME ON AND STAYED ON. I TOOK THE CAR TO THE LOCAL SUZUKI DEALER TO HAVE IT CHECKED. THEY TOLD ME IT WAS A DEFECTIVE AIRBAG SENSOR BUILT INTO THE PASSENGER SEAT AND IT HAD TO BE REPLACED AT A COST OF $1000+ FOR THE AIRBAGS TO WORK AGAIN. THEY ALSO TOLD ME THIS WAS A COMMON PROBLEM. WE PURCHASED A NEWER VEHICLE FOR SAFETY FEATURES SUCH AS MULTIPLE AIRBAGS AND NOW DO NOT HAVE THAT PROTECTION BECAUSE OF A VERY EXPENSIVE REPAIR. WE ALSO PURCHASED AN EXTENDED WARRANTY AND FOUND THAT THIS SAFETY ITEM WAS NOT COVERED. I HAVE READ MANY OTHER COMPLAINTS IN ONLINE FORUMS AND BLOGS CONCERNING THIS SAFETY ISSUE WITH THIS SAME MODEL. I FEEL THIS IS A HUGE SAFETY CONCERN SINCE NONE OF THE AIRBAGS NOW WORK BECAUSE OF THE DEFECTIVE SENSOR. I HOPE SUZUKI DOESN'T WAIT UNTIL SOMEONE DIES IN AN ACCIDENT FROM THE AIRBAGS NOT DEPLOYING BECAUSE OF THIS EXPENSIVE AND CONSISTENTLY DEFECTIVE PART. I BELIEVE THERE SHOULD BE A SAFETY RECALL ON THIS ITEM. *TR

NHTSA ODI #10456407

47,200 miles · Apr 17, 2012

Air Bags

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PASSENGER SEAT AIRBAG LIGHT CAME ON AND STAYS ON. TOOK CAR TO DEALER AND THEY SAID IT IS A FAULTY AIRBAG SENSOR THAT IS LOCATED WITHIN THE SEAT. IT IS NOT COVERED UNDER WARRANTY. THE SEAT HAS TO BE REPLACED AT A COST OF APPROX. $1500. DEALER SAID AIRBAGS MAY OR MAY NOT WORK DURING AN ACCIDENT. I LOOKED THIS UP ONLINE AND IT IS A COMMON PROBLEM WITH 2008 SUZUKIS. HOWEVER, MANY PEOPLE WHO WORK IN THE AUTOMOTIVE REPAIR FIELD SAY THAT ALL THE AIRBAGS DEFINITELY WILL NOT WORK. MY COLLEGE-AGE DAUGHTER DRIVES THIS CAR. I'M AFRAID FOR HER TO DRIVE IT! THIS IS A SERIOUS SAFETY ISSUE. PLEASE DO SOMETHING! *JS

NHTSA ODI #10455529

Mileage unknown · Apr 14, 2012

Air BagsCrash

THIS WAS THE 2ND PRETTY MAJOR CRASH MY CAR WAS IN. AIRBAGS DID NOT DEPLOY IN EITHER ACCIDENT. NOW MY AIRBAG LIGHT AND SEAT BELT LIGHT ARE ON. FROM WHAT I UNDERSTAND FROM ONLINE COMPLAINTS THIS MEANS MY AIRBAGS DON'T WORK. I GOT THIS CAR BRAND NEW IN 2008 LOVED THE CAR TILL THIS ISSUE. THIS NEEDS TO BE A RECALL NO REASON PEOPLE S…

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NHTSA ODI #10455231

79,000 miles · Apr 12, 2012

Air Bags

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THE ICON FOR THE AIRBAGS CAME ON WHILE I WAS DRIVING ON AN INTERSTATE HIGHWAY. I HAD MY USUAL SERVICE STATION INVESTIGATE IT, BUT THEY DID NOT HAVE THE CORRECT COMPUTER TO DIAGNOSE THE PROBLEM. I MADE AN APPOINTMENT AND BROUGHT IT FIFTY MILES (ONE WAY) TO THE DEALER IN SYRACUSE, NY. AFTER CHARGING ME FOR AN HOUR AND A HALF OF DIAGNOSTIC TIME ($149.06) THEY IDENTIFIED IT NEEDED A REPAIR COSTING APPROXIMATELY $1200.00. I CONTACTED SUZUKI CORPORATE ON BREA, CALIF. THE MAN CALLED AND SAID HE WOULD INTERCEDE TO OBTAIN A "GOODWILL" REPAIR. THAT WAS DENIED BY REGIONAL SERVICE MANAGER. CAR HAS NO FUNCTIONING AIRBAGS AT THIS TIME. FURTHERMORE, IT CANNOT BE SOLD OR TRADED AS IS. *TR

NHTSA ODI #10454978

39,000 miles · Apr 11, 2012

Air BagsCrashInjury

VEHICLE REAR ENDED CAUSING A RIGHT HAND SPIN RESULTING IN A DRIVER SIDE DOWN VEHICLE LANDING POSITION IN A 4 FOOT DEEP DITCH AT ABOUT 25 MPH. DRIVER SIDE AIR BAG DID NOT DEPLOY AND DRIVER RECEIVED SHOULDER INJURY AND HEAD HIT ON DRIVER SIDE PILLAR POST BETWEEN FRONT AND REAR LEFT HAND DOORS. UPDATED IVOQ 04/24/12 *TR

NHTSA ODI #10454841

29,600 miles · Mar 28, 2012

Air BagsSeat Belts

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I HAVE AN ISSUE WITH THE AIR BAG SENSOR UNDER THE PASSENGER SEAT OF MY 2008 SUZUKI SX-4 CROSSOVER AWD. THE AIR BAG LIGHT ON THE DASH COMES ON AND STAYS ON, AS WELL AS THE PASSENGER SEAT BELT LIGHT ON THE INFORMATION DISPLAY COMES ON AND STAYS ON. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY CHECKED THE CODE AND FOUND A CODE RECORDED FOR THE AIRBAG SYSTEM. THEY COULD NOT DETERMINE WHAT TRIGGERED THE CODE HOWEVER THEY SAID THEY RESET THE SYSTEM AND IT SHOULD BE FINE. THE SAME DAY THE LIGHTS CAME BACK ON SO I TOOK THE VEHICLE BACK TO THE SAME DEALER. THIS TIME THEY TOLD ME THAT THE PASSENGER SIDE UNDER SEAT ASSEMBLY WHICH CONTAINS THE AIR BAG SENSOR WAS BAD AND WOULD NEED REPLACED AT A COST OF $2500 JUST FOR THE PART. I WENT ON THE INTERNET AND SEARCHED FOR SIMILAR PROBLEMS AND WAS SURPRISED TO FIND THAT THERE ARE MANY OTHERS WITH THE SAME PROBLEM. THE COMPANY HAS NOT AGREED TO DO ANYTHING TO ALLEVIATE THE PROBLEM FOR ME OR THE OTHERS THAT HAVE HAD THE SAME PROBLEM. I HAVE ALSO NOT BEEN ABLE TO DISCERN FOR SURE WHETHER THE AIR BAGS WILL WORK AS LONG AS THE VEHICLE HAS THIS PROBLEM. IF NOT IT IS A DEFINITE SAFETY PROBLEM AND SHOULD REQUIRE A RECALL TO FIX THE PROBLEMS OR REPLACE THE DEFECTIVE PARTS. TO BE A . I HAVE BASICALLY BEEN TOLD THAT SINCE THE VEHICLE IS OUT OF WARRANTY THAT I AM OUT OF LUCK, HOWEVER I FEEL THAT IF THIS IS A DEFECT THAT THEY ARE AWARE OF AND HAVE NOT DONE ANYTHING ABOUT THAT THEY SHOULD BE HELD RESPONSIBLE, ESPECIALLY IF THE PROBLEM IS POTENTIALLY ENDANGERING THE OPERATORS OF THESE VEHICLES. THE CAR WAS AT THE SUZUKI DEALER BEFORE WARRANTY EXPIRATION AND I STATE THAT PROBLEM AND THEY SAID THAT THEY CAN'T DUPLICATE DE PROBLEM, AFTER THE WARRANTY EXPIRED THE PROBLEM IS BACK AND NOW ALL THE AIRBAGS AND SEAT BELTS LIGHTS ARE ON ALL THE TIME. *TR

NHTSA ODI #10453376

40,000 miles · Mar 26, 2012

Air Bags

THE "PASSENGER AIRBAG OFF" INDICATOR LIGHT ILLUMINATES INTERMITTENTLY WHEN THE PASSENGER SEAT IS OCCUPIED BY 5'4" TALL, 125 POUND ADULT FEMALE. THIS WAS FIRST OBSERVED DURING A VERY COLD DAY (25F) IN FEBRUARY, 2012. HOWEVER, IT HAS BEEN HAPPENING IN WARM WEATHER (75F) IN MARCH, 2012 . SOMETIMES THE LIGHT SHUTS OFF AFTER A FEW…

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NHTSA ODI #10452961

18,769 miles · Feb 18, 2012

Air BagsElectrical System

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THE LIGHT FOR THE AIRBAGS DRIVER AND PASSENGER CAME ON, THEN WENT OFF, 1 WEEK LATER THEY CAME ON AND STAYED ON. THEY GAVE ME ALL KINDS OF EXCUSES, EX- "SOMEONE MUST HAVE NOT BEEN SITTING ON THE SEAT PROPERLY!!!!!!!! WE WENT AROUND FOR ALMOST A YEAR. THEN THEY SAID WELL THE MILEAGE IS OVER!!!!!!!!!! THEN L THREATENED TO CONTACT YOU. THEY SAID SUZUKI AUTHORIZED THEM TO ONLY CHARGE ME 50% OF THE FEE. L FIND THAT STRANGE ESPECIALLY AFTER THEY TOLD ME ALL THE OTHER THERE WAS NOTHING THEY COULD DO, NOW OFFER ME 50% HMMM, THAT SHOWS ME THERE IS A PROBLEM. L AM INCLUDING A COPY OF A REPORT THAT THERE HAVE BEEN 31 COMPLAINTS ON THE SAME THING.IF WE GET IN AN ACCIDENT THE BAGS WILL NOT WORK. PUTTING OUR LIVES AT RISK. CAN L SUE THEM. THEY NEED TO FIX THIS BEFORE SOMEONE DIES. ONE OF THE REPORTS STATE A MAN WENT THROUGH(HE IS ALIVE) HIS WINDSHIELD BECAUSE THE BAG DID NOT DEPLOY. CAN YOU HELP. *TR

NHTSA ODI #10448446

Official recalls

13V405000 · Air Bags

Sep 6, 2013

Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2006-2011 Grand Vitara and 2007-2011 SX4 vehicles. In the affected vehicles, over time, the OCS sensor mat installed in the front passenger seat may fail due to repeated flexing of the mat from use of the seat. As a result, during a crash necessitating deployment, the air bag will deploy regardless of whether the front seat occupant is an adult or a child.

Consequence & remedy

Consequence: Air bag deployment with a child in the front passenger side seat increases the risk of injury to that child.

Remedy: Suzuki will notify owners and dealers will replace the front passenger seat cushion assembly (which includes the OCS sensor mat) free of charge. Sufficient quantities of parts are not currently available to fix all of the affected vehicles. Owners will be notified of the recall in October 2013 and will receive a second notification when parts are available to have their vehicle repaired. The recall began on May 23, 2014. Owners may contact Suzuki at 1-800-934-0934. Suzuki's recall campaign number is VD.

10V513000 · Visibility:rearview Mirrors/devices:exterior

Oct 19, 2010

SUZUKI IS RECALLING CERTAIN MODEL YEAR 2007 SX4 HATCHBACK AND MODEL YEAR 2008-2010 SX4 HATCHBACK AND SEDAN PASSENGER VEHICLES. THE THREE SCREWS THAT SECURE EACH OF THE OUTSIDE REAR VIEW MIRRORS TO THE MIRROR BASE CAN COME LOOSE DUE TO VIBRATION.

Consequence & remedy

Consequence: IF A REAR VIEW MIRROR FALLS OFF THE VEHICLE THE DRIVER WILL HAVE REDUCED VISIBILITY INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE BASE SCREWS ON BOTH OUTER REAR VIEW MIRRORS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT SUZUKI AT 1-887-697-8985 OR VISIT SUZUKI'S WEBSITE AT HTTP://WWW.SUZUKIAUTO.COM.

10V392000 · Equipment:electrical:navigational System(global Positioning System)

Sep 1, 2010

SUZUKI IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 SX4, 2010 GRAND VITARA, AND 2009 THROUGH 2010 EQUATOR VEHICLES THAT WERE EQUIPPED WITH A GARMIN NUVI MODEL 750, 760, AND 765 NAVIGATION SYSTEM. THE BATTERIES CONTAINED IN THE AFFECTED GPS UNITS CAN OVERHEAT.

Consequence & remedy

Consequence: OVERHEATED BATTERIES COULD RESULT IN A FIRE.

Remedy: SUZUKI WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY GARMIN TECHNICIANS BY REPLACING THE BATTERY AND INSERTING A SPACER ON TOP OF THE BATTERY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 24, 2010. OWNERS MAY CONTACT GARMIN DIRECTLY AT 1-866-957-1981 OR SUZUKI AT 1-887-697-8985. OWNERS MAY ALSO VISIT GARMIN'S WEBSITE AT WWW.GARMIN.COM/NUVIBATTERYPCBRECALL.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

PE13021 · Occupant Classification System Failure

Opened Jun 14, 2013 · Closed Sep 30, 2013

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE

Suzuki Motor of America is conducting a safety recall to remedy the occupant classification system's (OCS) sensor mats in approximately 193,936 model year 2006-2011 Suzuki Grand Vitara and 2007-2011 Suzuki SX4 vehicles (see NHTSA recall 13V-405 for more details).The sensor mat installed in the front passenger seat can develop an electrical circuit disconnection as a result of repeated flexing of the seat from use of the seat.According to Suzuki, when the failure occurs, the OCS system, by design, will not suppress the frontal passenger air bag for a seated child or small-stature adult.A deploying passenger air bag can cause serious injury to such an occupant.The recall population excludes those vehicles that previously had proper remedies under the special coverage campaign for this issue (~11,600) that began in July 2012.The recall remedy will be to install a new front passenger seat cushion assembly that includes an improved OCS sensor mat and an OCS control module with updated algorithms designed to properly identify the type/size of the seated occupant.Consequently, this recall action will address various OCS related problems, including a programming error (associated with diagnostic trouble code B1318) related to detecting a change or shifting in load on the front passenger seat in the model year 2009 Grand Vitara and SX4 vehicles.This Preliminary Evaluation is closed.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10178750, 10185778, 10200217, 10200123, 10206368, 10217021, 10250561, 10254251, 10263756, 10283309, 10285166, 10294320, 10316125, 10323718, 10324530, 10326910, 10332645, 10347204, 10348957, 10349038, 10350237, 10353604, 10354901, 10355400, 10364190, 10367631, 10369777, 10371056, 10373558, 10375165, 10375789, 10376071, 10376621, 10378154, 10380794, 10382860, 10392447, 10392434, 10392599, 10393975, 10395430, 10395602, 10395821, 10395983, 10398172, 10400092, 10400035, 10401106, 10401424, 10404772, 10405359, 10406459, 10407500, 10409412, 10409993, 10413235, 10418162, 10419237, 10419578, 10425035, 10425212, 10426703, 10434905, 10435090, 10435091, 10437600, 10437892, 10437994, 10438100, 10438501, 10438613, 10439357, 10439979, 10440088, 10442968, 10442759, 10442883, 10443173, 10443592, 10443594, 10444434, 10445034, 10445447, 10446215, 10446580, 10447689, 10448161, 10448446, 10448499, 10448554, 10449238, 10450746, 10451260, 10452961, 10453168, 10453403, 10453376, 10454445, 10454978, 10455231, 10455529, 10456043, 10456367, 10456407, 10459063, 10460417, 10460510, 10462016, 10463337, 10464941, 10464693, 10467988, 10468641, 10479583, 10479929, 10481120, 10484053, 10484863, 10486369, 10486729, 10487379, 10491755, 10499622, 10506034, 10508282, 10511057, 10511439, 10512962, 10521656, 10521779, 10523512, 10523931, 10524266, 10526435, 10533196, 10535513, 10537314, 10537619, 10543672, 10544287.

Additional source detail variants (3)

Air Bags:frontal:sensor/control MODULE-INACTIVE

Air Bags:frontal

Air Bags