2005 Suzuki Reno

TL* THE CONTACT OWNS A 2005 SUZUKI RENO. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 07V452000 (EXTERIOR LIGHTING) AND SINCE THE REPAIR, THE HEADLIGHTS FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 139,000 AND THE CURRENT MILEAGE WAS 141,000.

TL* THE CONTACT OWNS A 2005 SUZUKI RENO. WHILE PARKED, THE CONTACT NOTICED THAT THE HEADLIGHTS WOULD NOT ILLUMINATE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS INCLUDED IN THE RECALLS UNDER NHTSA CAMPAIGN ID NUMBER: 12V397000 (EXTERIOR LIGHTING:HEADLIGHTS) AND NHTSA CAMPAIGN ID NUMBER: 07V452000 (EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED. AFTER THE REPAIRS, THE DAYTIME RUNNING LIGHTS WOULD NOT ILLUMINATE. THERE WAS A WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL BUT THE CONTACT WAS UNAWARE OF WHAT IT WAS EXACTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE FAILURE WAS NOT RELATED TO EITHER RECALL AND THEY WOULD NOT ASSIST WITH ANY REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

I WAS DRIVING EARLY IN THE EVENING AND DRIVING IN A WELL LIT 15 MPH ZONE JUST AFTER DUSK. PEOPLE ON THE SIDEWALK STARTED POINTING AT MY CAR. WHEN I TURNED UP THE SIDE STREET I REALIZED I HAD NO HEADLIGHTS! I FOUND OUT THAT MY HIGH BEAMS STILL WORKED AND I DROVE A SHORT DISTANCE WITH THE HIGH BEAMS. I HAD THE CAR CHECKED FOR FUSES, RELAYS, AND BULBS BY MY MECHANIC. I WAS TOLD IT WAS IN THE WIRING. I CAME HOME AND CHECKED THE COMPUTER AND FOUND OUT THAT THERE WAS A RECALL FOR THIS PROBLEM WHICH I WAS NEVER INFORMED OF. THIS COULD HAVE RESULTED IN A POTENTIAL CRASH! THE AMERICAN SUZUKI COMPANY WILL NOT HONOR THIS RECALL. THIS CAR WAS NOT SOLD IN HAWAII, BUT WAS SHIPPED HERE FROM CALIFORNIA FROM THE PERSON I BOUGHT IT FROM IN 2005. NOW THEY WANT ME TO PAY FOR IT, AND I HAVE TO FIND MY OWN ASE MECHANIC THAT IS WILLING TO HAVE INSTRUCTIONS FAXED TO THEM IF THEY MEET THE REQUIREMENTS.. ON TOP OF THAT, THEY ARE ONLY WILLING TO PAY $68.00....WHICH I AM SURE WILL NOT COVER THE LABOR FOR THIS PROCEDURE. I AM ON SOCIAL SECURITY AND DO NOT HAVE THE MONEY TO PAY FOR THIS REPAIR.. WHAT DO I DO NEXT? I NEED MY HEADLIGHTS FIXED! PLEASE HELP! *TR

TL* THE CONTACT OWNS A 2005 SUZUKI RENO. WHILE DRIVING BETWEEN 30 TO 40 MPH ON A DARK BACK ROAD, THE HEADLIGHTS FAILED. UPON FURTHER INSPECTION HE SAW SMOKE COMING THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND HE WAS ADVISED THAT HIS VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO RECALL NUMBER 07V452000 (EXTERIOR LIGHTING). HE THEN ADDED THAT ANY REPAIRS MADE WOULD BE AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS 92,000.