2008 Suzuki Forenza

I BOUGHT THE CAR FROM A DEALERSHIP MCCANN CAR LOT IN SPARTA NC MCCANN TOLD ME IT WAS THE BEST CAR ON THE LOT HE DROVE ME THROUGH TOWN TELLING ME THERE WAS NO PROBLEM WITH THE CAR THEN LET ME DRIVE IT A SHORT DISTANCE INSURED ME THE CAR WAS IN PERFECT CONDITION WHEN I DROVE THE CAR HOME AFTER WE WENT TO GET INSPECTED WHICH NOTHING WAS CHECKED JUNIOR MCCANN TOLD THEM NOTHING WAS WRONG THE DRIVER SIDE HEADLIGHT MELTED THE COVER NOW CAN'T DRIVE THE CAR BECAUSE THE HEATER SMELLS SO BAD I GOT SICK FROM INHALED THE ODOR I REPORTED THIS TO JUNIOR MCCANN HIS REPLY WAS I WAS SMELLING SOMETHING HE DIDN'T SMELL MY HUSBAND ALSO SMELLED THE ODOR AND GOT BAD HEADACHE HE NEVER ONCE SAID THERE WAS A RECALL ON THIS CAR

TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE DRIVING 25 MPH, THE CONTACT NOTICED SMOKE AND FLAMES COMING OUT THE DASHBOARD ON THE DRIVER'S SIDE OF THE VEHICLE WHILE THE DAYTIME RUNNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES. AN UNKNOWN DEALER STATED THAT THE DAYTIME RUNNING LIGHT MODULE CAUGHT ON FIRE AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS REPAIRED, BUT THE CONTACT THOUGHT OTHERWISE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,121. THE VINE WAS NOT AVAILABLE.

WE WERE SENT A SAFETY RECALL NOTICE DATED 7/22/2014 STATING THERE IS A DEFECT RELATING TO ABNORMAL OPERATION OF THE HIGH AND/OR LOW BEAM HEADLAMPS AND THE DAYTIME RUNNING LAMPS. THE NOTIFICATION STATES "RECALL SERVICE PARTS ARE NOT YET AVAILABLE TO CORRECT THIS CONDITION. PROVIDING REPAIR PARTS IS A TOP PRIORITY, HOWEVER, THEIR AVAILABILITY IS NOT KNOWN AT THIS TIME. VEHICLE OWNERS WILL BE NOTIFIED BY MAIL WHEN REPAIR PARTS ARE AVAILABLE AND SCHEDULING APPOINTMENTS CAN THEN BEGIN". IT HAS BEEN NEARLY ONE FULL YEAR AND NO FURTHER COMMUNICATION FROM SUZUKI MOTOR OF AMERICA, INC. HAS BEEN RECEIVED. IN THE MEANTIME WE ARE FORCED TO OPERATE A VEHICLE WITH "AN INCREASED RISK OF FIRE" AND WITH THE POSSIBILITY THAT SOMEONE MAY NOT BE ABLE TO PROPERLY SEE THE VEHICLE DUE TO THE MALFUNCTIONING HEADLIGHTS. MILLIONS OF CARS HAVE BEEN MADE WITH PROPERLY FUNCTIONING HEADLIGHTS AND DAYTIME RUNNING LAMPS, THIS CANNOT POSSIBLY BE THAT DIFFICULT OF A REPAIR TO QUICKLY ENGINEER AND IMPLEMENT. IS THIS UNNECESSARY DELAY DUE TO THE FACT THAT SUZUKI NO LONGER SELLS VEHICLES IN THE U.S. AND THEREFORE NO LONGER THINKS IT HAS THE OBLIGATION TO FULFILL RECALL REQUIREMENTS?? ANY HELP THAT CAN BE PROVIDED WOULD BE GREATLY APPRECIATED. THANK YOU.

THE CAR DAYTIME RUNNING LIGHT MODULE(DRL MODULE) BURNED AND MELTED, LIGHTS WERE NOT WORKING PROPERLY, THE EMERGENCY BRAKE LIGHT REMAINED ON, THE DASHBOARD, CAR HAD A BURNED SMELL SO STRONG THAT I HAD TO DETAIL IT AND IT DID NOT GO(THE STRONG BURNING ODOR) AWAY AFTER 2 WEEKS. I TOOK MY CAR TO THE SHOP AND REPAIRED THE PROBLEM OUT OF MY POCKET(DRL MODULE). I SENT ALL THE PROPER DOCUMENTATION TO SUZUKI MOTOR OF AMERICA CUST SVC DEPARTMENT P.O. BOX 1100 BREA, CA 92822-1100, INCLUDING THE RECEIPT OF THE REPAIR, A COPY OF MY DRIVER LICENSE, COPY OF THE REGISTRATION, COPY OF THE TITLE OF THE VEHICLE(ALL DOCUMENTATION THAT THEY ASKED FOR IN THE SAFETY RECALL NOTICE), CASE AND POINT THEY DO NOT WANT TO REIMBURSE ME, THEY ARE GIVING ME A HARD TIME, PLEASE HELP ME BECAUSE SUZUKI MOTOR OF AMERICA IS GOING TO FIND ANY EXCUSE NOT TO PAY ME BACK, BECAUSE OF THIS IRRESPONSIBLE BEHAVIOR TOWARDS CUSTOMERS AND THE BAD PRODUCTS THEY MAKE ARE OUT OF THE MARKET. *TR

TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE PARKED, THE DAYTIME RUNNING LIGHTS WOULD NOT TURN OFF AND CAUSED THE BATTERY TO DRAIN. IN ADDITION, THE VEHICLE CAUGHT ON FIRE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V262000 (STEERING) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT THE HEADLIGHTS AND HAZARD LIGHTS FAILED. THE CONTACT ALSO STATED THAT THERE WAS A BURNING ODOR BEING EMITTED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE FUSE WAS MELTED AND BURNED. IN ADDITION, THE CARPET NEAR THE DRIVER SIDE WAS BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN ID NUMBER: 14V262000 (ELECTRICAL) AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.