2005 Suzuki Forenza

TOOK THE CAR IN FOR THE STRUTS TO BE REPLACED BECAUSE THEY WERE LOOSE AND LETTING THE HANDLE UNSAFELY. THE LOCAL DEALER REPLACED THEM UNDER WARRANTY AND THE CAR DROVE BETTER. FAST FORWARD TO MARCH 2015, I CARRIED THE CAR IN FOR A DIFFERENT WARRANTY REPAIR BUT WASN'T TOLD THAT THE STRUTS WERE LOOSE AGAIN. I FOUND THIS OUT FROM MY OWN MECHANIC THE NEXT DAY. I CONTACTED CORPORATE SUZUKI AND WAS TOLD THERE WAS NO RECALL. MY MECHANIC TALKED TO ANOTHER SUZUKI DEALER & WAS TOLD THIS IS AN ONGOING PROBLEM AND THAT A KIT HAS TO BE INSTALLED TO CORRECT IT. I HAD TO PAY MY MECHANIC TO FIX IT. SHOULDN'T THERE BE A RECALL FOR THIS BECAUSE I HAD ONLY PUT 19,000 MILES ON SINCE THE FIRST REPLACEMENT WHICH APPARENTLY WAS DONE WITHOUT THE KIT? THE STRUTS WERE MOVING A QUARTER OF AN INCH. DOES THIS NOT POSE A SAFETY ISSUE? *TR

DEAR NHTSA - I REALLY APPRECIATE YOUR AGENCY IN THE US AND WORLD. YOU DO GREAT WORK FOR THE VALUE OF SAFETY! SO, I RECEIVED SAFETY RECALL NOTICE IN THE MAIL FROM SUZUKI AND I CALLED THE SUZUKI HEADQUARTERS TO FIND OUT WHERE/HOW TO GET IT FIXED. THEY TOLD ME TO CALL THIS 1 DEALER IN OAHU SINCE I AM ON OAHU TO GET THE RECALL REPAIR DONE. WHEN I CALLED THAT SPECIFIC DEALER, THE DEALER REFUSED TO FIX IT STATING THAT THEY DIDN'T HAVE ALL THE EQUIPMENT AND TOOLS OR SOME OTHER REASON. ALL THEY COULD DO WAS PUT MY NAME ON A LIST. THEN, WHEN I CALLED SUZUKI HEADQUARTERS TO CONFIRM THIS INABILITY TO FIX MY RECALL, SUZUKI REPEATED THE DEALER INFO AND PHONE NUMBER AND TOLD ME THAT MY PROBLEM WAS SOMETHING ELSE. THEY DIDN'T BELIEVE ME WHEN I TOLD THEM THE DEALER WASN'T FIXING IT! I TOLD THEM THAT THEIR PROCESS WAS NOT ACCURATE AND SUZUKI HEADQUARTERS STATED THAT THERE WAS NOTHING THEY COULD DO. THE CUSTOMER SERVICE AGENT AT HEADQUARTERS DID NOT ALLOW ME TO BE TRANSFERRED TO HIGHER MANAGEMENT. THE AGENT MISHEARD ME AND PUT DOWN WRONG INFORMATION IN HER NOTES. SHE ENDED BY SAYING THAT THEY ONLY FIX HEADLAMPS. THE RECALL NOTICE SAID THEY ARE SUPPOSED TO FIX: HEADLAMP SWITCH, DRL MODULE, SUBHARNESS, AND CIRCUIT CONTROL AT NO CHARGE! THAT'S ALL I WANT CHANGED - NOTHING MORE! NO ONE ON OAHU OR AT SUZUKI HEADQUARTERS HAS GIVEN ME ANY HELP FIXING THIS RECALL. I DON'T WANNA JUST JUNK THE VEHICLE BECAUSE THIS IS A FEDERAL RECALL AND IT IS FEDERAL MANDATE TO FIX THE VEHICLE IMMEDIATELY (SINCE THIS IS MY ONLY VEHICLE). HELP *TR

TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT THERE WERE EXPOSED WIRES NEAR THE STEERING WHEEL AND THE DASHBOARD WAS NOT SECURED. IN ADDITION, THE CONTACT STATED THAT THE INTERIOR TRUNK LIGHT REMAINED ILLUMINATED. AS A RESULT, THE BATTERY WAS REPLACED BY THE CONTACT ON MORE THAN TWO OCCASIONS. THE CONTACT STATED THAT THE FAILURES OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 111,125.

TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED HOWEVER, THE EXTERIOR LIGHTING INDICATORS ON THE INSTRUMENT PANEL NO LONGER WORKED. IN ADDITION, THE CONTACT STATED THAT THERE WAS A DELAY WHEN SWITCHING FROM HIGH BEAM TO LOW BEAM. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,400. UPDATED 3/24/15*CN

TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THERE WAS A FOUL ODOR EMITTING THROUGH THE VENTS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

GEARS STARTED SHIFTING ON THEIR OWN, AND AT TIMES DID NOT SHIFT AT ALL...THANK GOD I WAS ALREADY ARRIVING HOME WHEN IT SUDDENLY JUMPED INTO PARK, BRINGING THE CAR TO A SCREECHING HALT, AT THIS POINT I WAS ALREADY SLOWING DOWN TO GET INTO THE DRIVEWAY. THIS HAPPENED AFTER I HAD A 1HRS DRIVE ON A HIGHWAY, IT WOULD HAVE BEEN A HUGE ACCIDENT IF THIS WOULD HAVE HAPPENED WHILE ON THE ROAD. SINCE THIS HAPPENED, I DID MY RESEARCH ONLINE AND FOUND OUT THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE. THE BAD PART IS THE TRANSMISSION RANGE SENSOR. I SINCE THEN HAD THE CAR INSPECTED BY A MECHANIC AND READ THE CODES P0700 AND P0705 THAT IS FOR THAT PART. *TR