2005 Suzuki Forenza

2005 SUZUKI FORENZA STALLED WITHOUT WARNING. CONSUMER WOULD LIKE IT REPLACED UNDER LEMON LAW. *KB THE CONSUMER STATED THE VEHICLE WOULD SHIFT BACK AND FOURTH WHILE DRIVING. THE DEALER FOUND INTERNAL TRANSMISSION FAILURE. WHILE DRIVING, THE ENGINE WOULD LOOSE POWER. THE DEALER FOUND THE BRAKE LIGHT STICKING FROM THE SWITCH. *JB

WHILE DRIVING THE CAR I NOTICED THE CAR STARTED MAKING A LOUD NOISE. I ASKED THE OPINION OF A MECHANIC WHO STATED THAT THE NOISE WAS COMING FROM THE MOTOR, AND HE WAS MORE LIKELY SURE THAT IT WAS SOMETHING CALLED "LIFTER." THE NEXT DAY I TOOK THE CAR TO THE CAR DEALER AND LEFT THE CAR THERE SO THEY CAN FIND THE PROBLEM. A WHOLE WEEK PASSED BY AND THEY STILL DIDN'T KNOW WHAT WAS WRONG WITH THE CAR. WHEN I FINALLY GOT IN TOUCH WITH THE PARTS DEPARTMENT THEY STATED THAT THEY NEEDED TO BRING A TECHNICIAN TO DIAGNOSE THE PROBLEM. FINALLY AFTER 3 DAYS I STILL DIDN'T RECEIVE A CALL TO INFORM ME WHAT WAS GOING ON I CALLED MYSELF. I CALLED THE SERVICE MANAGER AND HE STATED THAT THE CAR NEEDED A CERTAIN LIQUID TO CLEAN THE MOTOR. ANOTHER WEEK PASSED BY AND I STILL HADN'T RECEIVED A CALL FROM THEM. SO ONCE AGAIN I CALLED THEM, THIS TIME HE STATED THAT THE CAR NEEDED A MOTOR DUE TO LACK OF MAINTENANCE IN OTHER WORDS NO OIL CHANGES. I BROUGHT OUT TO HIS ATTENTION THAT ON MY WINDSHIELD THERE WAS THE STICKER SHOWING THE LAST TIME I CHANGED THE OIL AND WHEN WAS THE NEXT TIME IT NEEDED A OIL CHANGE. I ALSO STATED THAT IN THE LOCKED COMPARTMENT HE SHOULD FIND RECEIPTS OF PAST OIL CHANGES. HE STATED THAT THE MOTOR EXPENSE HAS TO COME OUT OF MY POCKET EVEN THOUGH THE CAR IS UNDER WARRANTY. AT THIS POINT I DON'T KNOW WHAT TO DO, I AM MISSING HOURS OF WORK DUE TO NO TRANSPORTATION, I HAVE TO WALK AND CATCH THE BUS WHEN I HAVE NO NEED BEING THAT MY CAR IS UNDER WARRANTY AND THE PROBLEM IT HAS SHOULD BE COVERED. I FEEL I AM NOT TREATED FAIR. I HAVE HEARD ABOUT MANY SIMILAR PROBLEMS REGARDING THIS VEHICLE FROM OTHER CUSTOMERS. THEY TOO HAVE BEEN LIED TO AND NOT HELPED WHAT SO EVER. *JB

DT*: THE CONTACT STATED, WHILE PULLING OFF THE ROAD TO PARK, THE VEHICLE DRIFTED UP TO THE CURB AT 1 MPH. OR LESS. WHEN THE FRONT LEFT TIRE MADE CONTACT WITH THE CURB, THE SIDEWALL OF THE TIRE BLEW OUT. THE SERVICE DEALER REFERRED THE CONTACT TO THE VEHICLE MANUFACTURER, WHO REFERRED THE CONTACT TO THE TIRE MANUFACTURER, STATING IT WAS A WARRANTY ISSUE. THE CONTACT IS WAITING TO HEAR BACK FROM THE TIRE MANUFACTURER.

THE CLOCK SPRING IN THE STEERING COLUMN OF MY VEHICLE MAKES A TERRIBLE SOUND WHEN IT IS TURNED AT LOW SPEEDS. I BROUGHT IT IN FOR REPAIR UNDER THE WARRANTY AND SUZUKI REPLACED IT. THE REPLACED PART CONTINUED TO MAKE THE SAME SOUND SO I BROUGHT IT IN AGAIN. THE DEALERSHIP STATED THAT SUZUKI WOULD NOT AUTHORIZE A NEW PART, ONLY THAT THEY NEEDED TO "LUBE THE HELL OUT OF IT." THE LUBING HAS NOT FIXED THE PROBLEM. THIS IS AN ISSUE THAT SUZUKI WILL NOT, OR CANNOT FIX. IT IS A SUB-PAR PRODUCT THAT NEEDS A REPAIR, NOT A BAND-AIDE. *NM

1. I PURCHASED A 2005 SUZUKI FORENZA ON MAY 18, 2005. FROM THE FIRST MONTH OF OWNING THE CAR THE PASSENGER BACK WHEEL HAD BEEN TREMBLING. I PAID OVER $600 REPLACING TIRES AND NAPLETON SUZUKI COULD NEVER FIND WHAT WAS WRONG. 2. ON MAY 5, 2006, I WAS DRIVING MY CAR AND THE PASSENGER BACK WHEEL BROKE, AND THE STRUT, AXEL, AND BARRING BROKE. I HAD TO PAY $1033.00 OUT OF POCKET EXPENSES BECAUSE SUZUKI WOULD NOT COVER WHAT HAPPENED UNDER MY WARRANTY THAT I PAID $2500 WHEN PURCHASING THE CAR. MY CAR WAS IN NO ACCIDENT AND SUZUKI WOULD NOT HEAR ME OUT. 3. NOTHING HAS BEEN DONE TO FIX MY PROBLEM, SUZUKI SENT ME QUESTIONNAIRE TO COMPLETE AND THAT WAS IT. *NM

DT*: THE CONTACT STATED THE AIR BAG LIGHT REMAINS ILLUMINATED. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALERSHIP THREE TIMES. TODAY WILL BE THE FOURTH TIME THE VEHICLE HAS BEEN TO THE DEALERSHIP. EVERY TIME THE VEHICLE HAS BEEN TO THE DEALERSHIP, THE LIGHT IS RESET, BUT THE LIGHT CONTINUES TO ILLUMINATE. THE CONTACT IS CONCERNED THE AIR BAGS ARE NOT WORKING PROPERLY.

I BOUGHT A SUZUKI FORENZA 2005 FOR MY MOTHER LAST AUGUST. SHE DROVE THIS CAR FOR 5 MONTHS AND SHE DIDN'T HAVE A SINGLE PROBLEM. IN JANUARY SHE WAS APPROACHING A RED LIGHT AT THE INTERSECTION AND HER CAR WOULD NOT STOP. SHE DROVE THROUGH THE RED LIGHT BUT IT WAS EARLY IN THE MORNING AND THERE WERE NO OTHER CARS ON THE ROAD. SLOWLY HER CAR STOPPED. 2 WEEKS PASSED AND SHE HAD THE SAME PROBLEM. ABOUT A MONTH PASSED, SHE WAS APPROACHING THE RED LIGHT AND HER CAR WOULD NOT STOP. SHE CALLED ME. SHE WAS CRYING AND SHE TOLD ME SHE WAS AFRAID TO DRIVE THIS CAR. I CALLED GOOD YEAR IN CT AND ASKED THEM TO CHECK THE BRAKES. AT THE GOOD YEAR THEY COULD NOT FIND ANYTHING WRONG WITH THE BRAKES. ON APRIL 1, SHE WAS DRIVING TO HER SCHOOL AND HER CAR WOULD NOT STOP AGAIN. WE TOOK CAR TO SUZUKI GARAGE IN NORWICH, CT. I SPOKE WITH THEIR REPRESENTATIVE ALMOST EVERY DAY FOR A WEEK. THEY TOLD ME THAT THEY TOOK A CAR FOR A TEST DRIVE SEVERAL TIMES AND BRAKES WORKED NORMALLY. THEY TOLD ME THAT THE NEXT TIME SHE IS GOING TO HAVE THIS PROBLEM BRING THIS CAR TO THEM. I CALLED THEIR CORPORATE NUMBER. I SPOKE WITH THE REPRESENTATIVE FIRST AND THEN I SPOKE WITH THEIR SUPERVISOR MARY SMITH. SHE TOLD ME IF THE SUZUKI MECHANIC CLEARED A VEHICLE THEN THERE IS NOTHING THEY CAN DO. MY MOTHER PICKED HER VEHICLE ON APRIL 8. ON APRIL 13, I MY MOTHER CALLED. SHE HAD AN ACCIDENT. I SPOKE TO TALK TO THE POLICE OFFICER. I WAS TRYING TO TELL POLICE OFFICER THAT THIS CAR HAS PROBLEM WITH THE BRAKES. HE TOLD ME THAT HE SAW A RECEIPT FROM SUZUKI THAT THE BRAKES WORKED GREAT. I TOLD HIM THAT THIS INCIDENT HAPPENED 5 TIMES IN 2.5 MONTHS. THIS CAR IS ONLY 8 MONTHS OLD AND MY MOTHER IS AFRAID TO DRIVE IT. I FEEL THAT SUZUKI FAILED TO HELP ME. *NM