2005 Suzuki Forenza

TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS BEING SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING), THE DAYTIME RUNNING LIGHTS BEGAN TO FLICKER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

DEAR NHTSA - I REALLY APPRECIATE YOUR AGENCY IN THE US AND WORLD. YOU DO GREAT WORK FOR THE VALUE OF SAFETY! SO, I RECEIVED SAFETY RECALL NOTICE IN THE MAIL FROM SUZUKI AND I CALLED THE SUZUKI HEADQUARTERS TO FIND OUT WHERE/HOW TO GET IT FIXED. THEY TOLD ME TO CALL THIS 1 DEALER IN OAHU SINCE I AM ON OAHU TO GET THE RECALL REPAIR DONE. WHEN I CALLED THAT SPECIFIC DEALER, THE DEALER REFUSED TO FIX IT STATING THAT THEY DIDN'T HAVE ALL THE EQUIPMENT AND TOOLS OR SOME OTHER REASON. ALL THEY COULD DO WAS PUT MY NAME ON A LIST. THEN, WHEN I CALLED SUZUKI HEADQUARTERS TO CONFIRM THIS INABILITY TO FIX MY RECALL, SUZUKI REPEATED THE DEALER INFO AND PHONE NUMBER AND TOLD ME THAT MY PROBLEM WAS SOMETHING ELSE. THEY DIDN'T BELIEVE ME WHEN I TOLD THEM THE DEALER WASN'T FIXING IT! I TOLD THEM THAT THEIR PROCESS WAS NOT ACCURATE AND SUZUKI HEADQUARTERS STATED THAT THERE WAS NOTHING THEY COULD DO. THE CUSTOMER SERVICE AGENT AT HEADQUARTERS DID NOT ALLOW ME TO BE TRANSFERRED TO HIGHER MANAGEMENT. THE AGENT MISHEARD ME AND PUT DOWN WRONG INFORMATION IN HER NOTES. SHE ENDED BY SAYING THAT THEY ONLY FIX HEADLAMPS. THE RECALL NOTICE SAID THEY ARE SUPPOSED TO FIX: HEADLAMP SWITCH, DRL MODULE, SUBHARNESS, AND CIRCUIT CONTROL AT NO CHARGE! THAT'S ALL I WANT CHANGED - NOTHING MORE! NO ONE ON OAHU OR AT SUZUKI HEADQUARTERS HAS GIVEN ME ANY HELP FIXING THIS RECALL. I DON'T WANNA JUST JUNK THE VEHICLE BECAUSE THIS IS A FEDERAL RECALL AND IT IS FEDERAL MANDATE TO FIX THE VEHICLE IMMEDIATELY (SINCE THIS IS MY ONLY VEHICLE). HELP *TR

TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT THERE WERE EXPOSED WIRES NEAR THE STEERING WHEEL AND THE DASHBOARD WAS NOT SECURED. IN ADDITION, THE CONTACT STATED THAT THE INTERIOR TRUNK LIGHT REMAINED ILLUMINATED. AS A RESULT, THE BATTERY WAS REPLACED BY THE CONTACT ON MORE THAN TWO OCCASIONS. THE CONTACT STATED THAT THE FAILURES OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 111,125.

TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED HOWEVER, THE EXTERIOR LIGHTING INDICATORS ON THE INSTRUMENT PANEL NO LONGER WORKED. IN ADDITION, THE CONTACT STATED THAT THERE WAS A DELAY WHEN SWITCHING FROM HIGH BEAM TO LOW BEAM. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,400. UPDATED 3/24/15*CN

WHEN I HAD BOUGHT THIS CAR IN 2010 I WAS HAVING PROBLEMS WITH THE HEADLIGHTS TURNING OFF AT NIGHT AND HAD TO DRIVE WITH MY HIGH BEAMS ON. SO I TOOK IT INTO THE DEALERSHIP AND THEY TOLD ME THAT THE RECALL FOR MY CAR HAD ALREADY BEEN REPAIRED. RECEIVED ANOTHER NOTICE IN 2012 REGARDING THE RECALLED SPLICE PACK. TOOK VEHICLE IN TO DEALER A SECOND TIME TO HAVE PART FIXED ON 11/12/12 PART 99963-85ZSC WAS REPAIRED AFTER FIXED I BEGAN HAVING ISSUES WITH THE SPEAKERS, STOCK RADIO AS WELL AS THE TRUNK LIGHT BLINKING AND CHECK ENGINE LIGHT STAYING ON. ON JULY 1, 2013 I HAD PARKED MY SUZUKI FORENZA AT A COFFEE HOUSE AND WHEN I CAME OUT TO VEHICLE THE INSIDE OF CAB WAS FULL OF SMOKE. I HAD INSPECTED VEHICLE TO MAKE SURE THERE WASN'T A FIRE. SMOKE WAS COMING FROM DASHBOARD LEFT OF THE STEERING COLUMN. WE HAD DISASSEMBLED THE PLASTIC AROUND THE STEERING WHEEL TO DISCOVER THAT THE WIRING THAT CONTROLLED THE LIGHTS, HEADLIGHTS, AND BLINKER HAD BEEN MELTED INTO THE CONNECTOR CAUSING THE LIGHTS TO STAY ON WHEN VEHICLES IGNITION WAS OFF. TOOK IT TO THE DEALERSHIP TO BE DIAGNOSED. DESCRIPTION WAS; "VEHICLE SUFFERED INTERNAL FAILURE WITHIN MULT IFUNCTION SWITCH THAT HAS CAUSED A THERMAL MELTING OF THE CONNECTORS AT THE BACK OF THE MULTI FUNCTION SWITCH AND WIRING HARNESS" PART SM37420-85Z10 SWITCH ASSEMBLY AND SM36620-85Z70 HARNESS ASSEMBLY. ESTIMATED REPAIRS $1,570.. I BELIEVE THAT ALL THIS IS CAUSED BY IMPROPER REPAIR OF RECALLED SPICE PACK DUE TO THE COMPONENTS THAT MELTED ARE CONNECTED TO IT. PLEASE LOOK INTO THIS ISSUE MY CAR IS STILL AT THE SUZUKI DEALERSHIP. AND HAS TAKEN ALMOST TWO WEEKS FOR THEM TO REPAIR. SAID VEHICLE WONT BE DONE UNTIL FRIDAY JULY 13, 2013 DUE TO NOT HAVING THE PARTS IN STOCK. *TR

BACK IN NOV 2012 I TOOK MY 2005 SUZUKI FORENZA IN FOR A RECALL REPAIR AS SUGGESTED THE RECALL WAS ON THE WIRING HARNESS THAT PUT THE HEADLIGHTS ON AND OFF (I HAD BEEN HAVING TROUBLE WITH MY HEADLIGHTS POPPING ON AND OFF AT RANDOM TIMES) SO AFTER I OBEYED THE RECALL I NOTICED THAT THE PROBLEM WAS FIXED SO IN JAN 12 2013 MY CAR WAS SITTING AT A LOCAL APPLEBEES PARKING LOT COMPLETELY TURNED OFF NOTHING PLUGGED IN NO LIGHTERS IN THE CAR JUST SITTING THERE WHEN SOMEONE RAN INTO THE RESTAURANT AND SHOUTED "WHOSE GOLD SUZUKI IS THAT? ITS ON FIRE" NEEDLESS TO SAY WHEN I RAN OUT THE DASHBOARD WAS COMPLETELY IN FLAMES THE FIRE DEPT CAME TO RESCUE AND AT MY REQUEST A FIRE INVESTIGATOR INVESTIGATED THE INCIDENT AND CONCLUDED THAT THE FIRE STARTED AS A RESULT OF A ELECTRICAL SHORT IN THE WIRING HARNESS...(YES THE "RECALLED'' "FIXED" PART) THE ACTUALLY DEALERSHIP THAT "FIXED" THE RECALLED PART HAS ALREADY STATED THAT THEY ARENT TAKING RESPONSIBILITY FOR IT & I AM WAITING TO SUZUKI CORPORATE TO CONCLUDE THEIR FINDINGS I TRULY HOPE SUZUKI DOES THE RIGHT THING IN THIS UNFORTUNATE MATTER IF NOT I AM PREPARED TO TAKE LEGAL ACTION BUT IM PRAYING THEY WILL DO THE RIGHT THING AND TAKE RESPONSIBILITY. *TR

AFTER FIRST PURCHASING THE CAR, THERE WERE PROBLEMS ACCELERATING AND THEN CAR FAILED. POWER STEERING HAD TO BE FIXED, TIMING BELT REPLACED. A FEW MONTHS LATER SPEAKERS STARTED TO GO IN AND OUT, RADIO LIGHTS COME ON AND OFF, ETC. IN 2010 HEADLIGHTS FAILED. BEING A BROKE COLLEGE STUDENT I RODE WITH MY BRIGHTS FOR ALMOST A YEAR UNTIL I LOOKED UP THE RECALL ONLINE AND GOT THAT FIXED AT THE DEALERSHIP. 2011 REPLACED SPEAKERS, STILL DON'T WORK ON ENTIRE RIGHT SIDE OF CAR AND BACK OF DRIVER SIDE. ONE SPEAKER WORKS, VERY WEAK AND SOMETIMES GOES OUT COMPLETELY. INTERIOR LIGHTS GO IN AND OUT. STARTED TO LEAK OIL, HAD TO HAVE HEAD GASKET REPLACED UNDER WARRANTY, THEN HAD TO HAVE RADIATOR HOSE REPLACED. 2012 TIMING BELT POPS, ENGINE DAMAGED COSTING ALMOST $2000. TODAY DECEMBER 2012, RADIATOR CRACKS ALL THE WAY OPEN IN THE MIDDLE OF HOLIDAY TRAFFIC. TERRIBLE HORRIBLE CAR TO BE A 2005. SEEMS LIKE I CAN'T GO A MONTH WITHOUT SOMETHING ELSE GOING WRONG. FEELS UNSAFE AT ALL TIMES! *TR

2005 SUZUKI FORENZA. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF VEHICLE DRIVING LIGHTS. *SMD THE CONSUMER STATED SHE RECEIVED A RECALL NOTICE IN SEPTEMBER 2012 AND RESPONDED IMMEDIATELY BY CALLING THE DEPARTMENT WITH HER INFORMATION REGARDING THE EXPENSIVE REPAIR BILL FROM JANUARY 2012, WHEN THE SAID RECALL HAD IN FACT DISABLED THE DRIVING LIGHTS ON HER VEHICLE. THE CONSUMER SUBMITTED ALL OF THE REQUIRED PAPERWORK TO BE REVIEWED FOR REIMBURSEMENT. THE BEGINNING OF JANUARY WAS HER FIRST EXPERIENCE WITH THE DRIVING LIGHTS SHUTTING OFF, WHILE DRIVING IN THE DARK AT 60 MPH. WITHIN 10 TO 15 MINUTES THE LIGHTS CAME BACK ON, BUT A FEW MINUTES LATER THEY SHUT OFF AGAIN. THE CONSUMER HAD VARIOUS INDIVIDUALS CHECK FOR A LOOSE CONNECTION TO THE LIGHTS, BUT NO ONE COULD FIND ANYTHING, BECAUSE THE PROBLEM WAS HIDDEN WITHIN THE DASHBOARD. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHERE THEY DIAGNOSED THE PROBLEM AS A MELTED SPLICE PACK. THE CUSTOMER RELATIONS CONTACTED THE CONSUMER AND INFORMED HER THE PROBLEM SHE EXPERIENCED BACK IN JANUARY DID PERTAIN TO THE RECALL AND OUT OF THE $513.60 BILL, SHOULD WOULD ONLY RECEIVE $75. THE REPRESENTATIVE STATED THE MECHANIC WAS NOT AWARE OF THE PROBLEM AND HAD TO SPEND TIME DIAGNOSING THE ISSUE WHICH TOOK HIM FOUR HOURS. SHE THEN INFORMED THE CONSUMER THAT WITH THE INFORMATION FROM THE RECALL NOTICE, THE SAME REPAIR COULD HAVE BEEN FIXED IN LESS THAN AN HOUR, WHICH WAS THE AMOUNT THAT WOULD BE REFUNDED. *JB