2005 Suzuki Forenza

HAVING TROUBLE WITH MY 2005 SUZUKI FORENZA AND WAS WONDERING IF YOUR SITE COULD ASSIST ME. I TOOK IT BACK FOR NUMEROUS OCCASIONS FOR AIR BAG SENSOR,HEADLIGHT FAILURE,KEY NOT BEING ABLE TO COME OUT OF IGNITION,AND UNABLE TO MOVE GEARSHIFT OUT OF PARK WITHOUT PUTTING A KEY IN CONSOLE GEARSHIFT.DEALERSHIP WANTS TO CHARGE ME FOR LABOR. I AM A SINGLE MOTHER AND I NEED ADVISE ON WHAT I SHOULD DO.THEY DON'T WANT TO LET ME TRADE IT IN WITHOUT $3,000. I THINK ITS WRONG TO DO SOMETHING LIKE TAKING ADVANTAGE OF PEOPLE.I HAVE TO DRIVE 60 MILES TO THE DEALERSHIP AND GAS IS THREE DOLLARS A GALLON.I'M FED UP AND ANY HELP IN THIS MATTER WOULD BE APPRECIATED THANK YOU ANGELA YOUNG

TL*THE CONTACT OWNS A 2005 SUZUKI FORENZA. ON JANUARY 29, 2007 THE INTERIOR OF THE VEHICLE CAUGHT ON FIRE IN THE STEERING COLUMN WHILE SHE TRIED TO START THE VEHICLE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT STATED THAT THE CAUSE OF THE FIRE WAS ELECTRICAL. THERE WERE NO WARNING INDICATOR LIGHTS ON THE INSTRUMENT PANEL DURING OR PRIOR TO THE FIRE. ALSO, THERE WAS NO PRIOR MAINTENANCE WORKED PERFORMED ON THE VEHICLE. THE CURRENT AND FAILURE MILEGE WERE 32,000. *AK PHONE INTERVIEW UPDATE (8-MAY-2007): THE COMPLAINANT INDICATED THAT THE HIGH BEAMS HEADLIGHTS OFTEN CAME ON INSTEAD OF THE LOW BEAMS.

LOW BEAM HEADLIGHTS WENT OUT. ONLY HIGH BEAMS WORK. ALL FUSES GOOD, REPLACED BULBS, STILL GOOD AND TO THIS DAY STILL UNFIXED. NO SERVICE DEPARTMENT IN JONESBORO ARKANSAS TO TEST ELECTRICAL SYSTEM TO FIND OUT WHY LOW BEAM HEADLIGHTS DO NOT OPERATE. NO RUNNING DAY LIGHTS EITHER. DAY LIGHT SWITCH SAYS ON BUT IS NOT ON. CONTINUING PROBLEM AND DO NOT DRIVE CAR AT NIGHT. *JB EMAIL INTERVIEW UPDATE (MAY 7, 2007):THE DEALER HAD TO TAKE THE DASHBOARD APART AND GET TO THE WIRING BEHIND THE FIREWALL. (THE AREA BEHIND THE GAUGES). THE LOW BEAM WIRING WAS BURNT AS WAS THE PLASTIC HARNESS SUZUKI USED TO KEEP THE WIRES TOGETHER. THE WIRING FOR THE LOW BEAM LIGHTS WAS CUT AND REATTACHED OUTSIDE THE HARNESS. THE MECHANIC HAD TO CALL SUZUKI TECHNICAL SERVICE TO DISCOVER THIS, AS THE DEALER ORDERED A LIGHT SWITCH ASSEMBLY FOR MY CAR. IT WAS REPLACED BUT STILL NO LIGHTS SO THAT WAS NOT THE PROBLEM. THE MECHANIC ALSO STATED SUZUKI KNOWS OF THIS BUT BECAUSE NO DAMAGE HAS BEEN REPORTED THEY DID NOT ISSUE A RECALL OF HARNESS. MY HARNESS WOULD OF CAUGHT THE CAR ON FIRE BECAUSE IT WAS BURNT AND MELTED. THE DEALER WAS VERY HELPFUL BUT DID NOT STATE ON INVOICE THE AREA THEY REALLY FIXED AND CHARGED SUZUKI WITH THE LIGHT ASSEMBLY FIXTURE ONLY. THE LIGHTS WORK FINE NOW BUT I WANDER IF THE OTHER WIRES ATTACHED TO THIS AREA WILL DO THE SAME THING.

THIS IS A ROUGH DRAFT OF THE LETTER I WILL BE SENDING TO SUZUKI: I BOUGHT MY SUZUKI FORENZA IN FEBRUARY OF 2005. I HAVE TAKEN MY CAR THREE TIMES TO SUZUKI OF WEST BROWARD FOR AN OIL LEAK. THE FIRST TIME THEY TOLD ME THAT I HAD AN AFTERMARKET OIL FILTER (FROM MEINEKE). I HAD MY DOUBTS THAT THIS WAS THE PROBLEM. I AUTHORIZED THAT THEY CHANGE THE OIL FILTER. WHEN I BROUGHT MY CAR HOME IT WAS STILL LEAKING. I WAS CHARGED $28.04 FOR THE SERVICE THAT DIDN'T SOLVE THE PROBLEM. I BROUGHT THE CAR BACK AND IT WAS DIAGNOSED AS HAVING A POROUS OIL PAN. I WAS NOT REFUNDED (NOR OFFERED TO BE REFUNDED) MY $28.04 FOR THE OIL CHANGE AND FILTER CHANGE. THE PARTS WERE NOT IN STOCK AND I WAS TOLD THAT THEY WOULD ARRIVE THE SAME WEEK. THEY ARRIVED THE FOLLOWING TUESDAY AFTERNOON. THE OIL PAN WAS REPLACED. THE CAR WAS STILL LEAKING OIL. I TOOK IT A THIRD TIME AND THEY COULD NOT DETERMINE THE CAUSE. THEY SAID THERE WAS A RECALL ON THE VEHICLE. BESIDES THE OIL LEAK, THE POWER STEERING HAS BEEN MAKING A HUMMING SOUND WHEN I WOULD TURN THE STEERING WHEEL. THIS PROBLEM I TOOK TO BILL SEIDLES SUZUKI IN MIAMI. I WAS TOLD THAT THE RACK AND PINION WAS DIRTY. THIS SEEMED TO WORK FOR SOME TIME BUT NOW THERE IS STILL A LOWER HUM. BEFORE THESE TWO SETBACKS, THERE WERE MINOR PROBLEMS THAT AROSE AFTER THE 36,000 MILE BUMPER-TO-BUMPER WARRANTY WAS EXPIRED. A BULB WENT OUT IN THE DASH AND THE FOG-LIGHT BULBS WOULD CONTINUOUSLY BURN OUT. I BELIEVE THIS IS A GROUNDING PROBLEM IN THE CAR THAT PRODUCES INTERFERENCE ON THE RADIO DIRECTLY RELATED TO MY ACCELERATION OF THE CAR. AFTER THE FIRST YEAR OF OWNING THIS CAR, IT HAS BEEN PROBLEM AFTER PROBLEM. I HAVE NOTICED THAT THE SERVICE CENTERS FOR SUZUKI IN SOUTH FLORIDA ARE OF THE POOREST QUALITY. THERE IS NO ATTENTION AND IT SEEMS THAT PARTS ARE NEVER AVAILABLE AT THE FACILITIES FOR REPAIRS. I AM EXTREMELY DISAPPOINTED WITH THE PERFORMANCE OF SUZUKI AND THE CUSTOMER SERVICE OF THE COMPANY.

DT*: THE CONTACT STATED WHEN THE KEY WAS TURNED IN THE IGNITION, THERE WAS NO ENGINE RESPONSE. THE PROBLEM HAD OCCURRED 3 TIMES. THE VEHICLE WAS NOT TOWED TO THE SERVICE DEALER TWICE FOR SERVICE. ON THE FIRST VISIT, THE ONBOARD COMPUTER WAS RESET. ON THE SECOND VISIT, THE VEHICLE WAS STARTED ON THE FIRST ATTEMPT, SO NOTHING WAS DONE, AS THE PROBLEM COULD NOT BE RECREATED. THE MANUFACTURER WAS NOTIFIED. THE MODEL OF THE VEHICLE WAS A FORENZA. UPDATED 11/3/2006 - *NM

SUZUKI AUTOMOTIVE OF CERRITOS AND SANTA ANA HAVE FAILED TO TIMELY REPAIR AND/OR INSTALL DAMAGED/DEFECTIVE PARTS ON MY 2005 FORENZA. DEFECTIVE/DAMAGED PARTS INCLUDE INTERIOR DOOR HANDLES, AIR BAG HARNESS/WIRING, AC KNOBS, STEREO BUTTONS ATTACHED TO STEERING WHEEL. FURTHER, SUZUKI HAS FAILED TO PROPERLY CORRESPOND WITH ME CONCERNING THESE ISSUES. MOST CONTACTS WERE INITIATED BY ME. *JB