2014 SUZUKI DL1000. CONSUMER WRITES IN REGARDS TO MOTORCYCLE ECU UNIT WHICH INCLUDES FUELING ISSUES THAT CAUSES LOW RPM THROTTLE CONTROLS/ RESPONSE AND STALLING VIBRATIONS AND NOISES. *M *JS
2014 Suzuki DL1000
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all DL1000 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 7 of 8 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Fuel/propulsion System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
2 reportsBIKE IS 6 MONTHS OLD BIKE HAS STALL ON ME AT LEAST 5 OCCASIONS WHEN IN MOTION IN TRAFFIC THE BIKE HAS STALLED WHEN PULLING IN THE CLUTCH BIKE IS UNRIDEABLE UNDER 2000 RPMS DUE TO POOR FUELLING CANNOT RIDE IN CITY TRAFFIC WITHOUT SLIPPING THE CLUTCH THE ENTIRE TIME BELOW 2000 RPMS MY BIKE HAS BEEN IN THE SHOP TWICE FO…
Read full complaint
BIKE IS 6 MONTHS OLD BIKE HAS STALL ON ME AT LEAST 5 OCCASIONS WHEN IN MOTION IN TRAFFIC THE BIKE HAS STALLED WHEN PULLING IN THE CLUTCH BIKE IS UNRIDEABLE UNDER 2000 RPMS DUE TO POOR FUELLING CANNOT RIDE IN CITY TRAFFIC WITHOUT SLIPPING THE CLUTCH THE ENTIRE TIME BELOW 2000 RPMS MY BIKE HAS BEEN IN THE SHOP TWICE FOR THIS PROBLEM AND BOTH TIMES SUZUKI SAID THE BIKE IS SOPPOSED TO DO THAT WHEN I ASK THE SERVICE MGR IF HIS BIKES WONT RIDE UNDER 2000 ROMS HE SAYS NO HIS ARE FINE AS SHOULD ALL BIKES SERVICE MGR ASYS SUZIKI SAID ITS NORMAL SUZUKI IS REPLACING COMPUTERS UNDER WARRANT FOR THESE SAME PROBLEMS ALL OVER THE GLOBE BUT SUZUKI AMERICA SAYS NO THERE IS ALSO A NEW PART# FOR THE UPDATED COMPUTER SUZUKI SAYS THERE IS STILL NO PROBLEM WHEN I ASK SUZUKI WHY UIS THERE AN UPDATED COMPUTER THEY TELL ME THERE IS NO RECALL THE BIKE IS UNSAFE SUZUKI KNOWS IT AND SUZUKI AMERICA IS DENYING IT AND WONT FIX THE BIKE THIS IS AN EARLY MODEL PROBLEM AND MINE WAS BUILT 02/14
Official recalls
315V851000 · Electrical System:wiring
Dec 18, 2015
Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2014 Suzuki DL 1000 motorcycles manufactured January 17, 2014, to June 5, 2014, 2015 Suzuki DL1000 motorcycles manufactured November 4, 2014, to February 6, 2015 and 2016 Suzuki DL1000 motorcycles manufactured June 11, 2015, to July 15, 2015. The affected motorcycles have a wiring harness that may rub against the bottom of the fuel tank. Vibration from riding may cause the wiring insulation to wear off, allowing a bare wire to short circuit against the fuel tank.
Consequence & remedy
Consequence: A short circuit may cause the engine to stall, increasing the risk of a crash.
Remedy: Suzuki will notify owners, and dealers will inspect the motorcycles and reroute the wiring harnesses as necessary. Any damaged harnesses will be repaired or replaced. This work will be performed free of charge. The recall began on January 29, 2016. Owners may contact Suzuki customer service number at 1-714-572-1490. Suzuki's number for this recall is 2A53.
15V853000 · Electrical SYSTEM:12V/24V/48V Battery:cables
Dec 18, 2015
Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2014 Suzuki DL1000 motorcycles manufactured January 17, 2014 to June 5, 2014, and 2015 Suzuki DL1000 motorcycles manufactured November 5, 2014, to February 6, 2015. Due to corrosion or being attached to the painted engine case, the battery ground connection may have poor electrical conductivity.
Consequence & remedy
Consequence: As a result of the poor conductivity, the engine may stall and be unable to be restarted, increasing the risk of a crash.
Remedy: Suzuki will notify owners, and dealers will relocate the battery ground connection to an unpainted surface and replace the ground wire protector with a high-heat resistance tube, free of charge. The recall began on January 29, 2016. Owners may contact Suzuki customer service number at 1-714-996-7040. Suzuki's number for this recall is 2A53.
15V854000 · Electrical System:ignition
Dec 18, 2015
Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2014 DL1000 motorcycles manufactured January 17, 2014, to June 5, 2014, and 2015 DL1000 motorcycles manufactured November 5, 2014, to February 6, 2015. The ignition switch terminals of the affected vehicles may corrode if they come into contact with liquid such as salt water. As a result, the motorcycle's electrical power may be disconnected or the switch may be bypassed, preventing the engine from being shut off with the ignition key.
Consequence & remedy
Consequence: If electrical power is lost, the engine would stall, increasing the risk of a crash.
Remedy: Suzuki will notify owners, and dealers will install a cover for the ignition switch connector, and any corroded ignition lead wire and wire harnesses will be replaced. These repairs will be performed free of charge. The recall began January 19, 2016. Owners may contact Suzuki customer service at 1-714-996-7040. Suzuki's number for this recall is 2A53.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE17001 · Motorcycle Stalling
Opened Mar 7, 2017 · Closed Nov 13, 2017
Status: closed (inferred from source dates) · Electrical System:ignition; Engine; Fuel System, Gasoline:delivery; Fuel System, Other:delivery; Vehicle Speed Control; Vehicle Speed Control:cables; Vehicle Speed Control:linkages
On March 3rd 2017 the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE17-001) to investigate allegations of stalling when accelerating from a stop on 2014-2015 DL1000 Suzuki motorcycles.ODI contacted 4 of the 5 consumers who had filed complaints with the office and learned they all could engage the clutch as the stalling condition presented itself and keep the bike in an upright, stable position.On May 17th 2017 Suzuki responded to ODI's Information Request letter and informed ODI of 21 consumer complaints and 28 warranty claims alleging stalling while accelerating from a stop on 2014 and 2015 subject vehicles.Additionally, Suzuki made ODI aware of three crashes where the consumer alleged they dropped the bike as a result of the stall (no injuries were reported).ODI contacted the complainants, including the consumers alleging a crash and noted the majority alleged a misfire or a loss in power at cruising speeds or going around a turn.These allegations were not consistent with the alleged defect of this investigation.Furthermore, ODI learned from 2 of the 3 complainants alleging a crash (dropped bike) that they had installed after market equipment on the motorcycle altering its performance and/or fueling strategy.On July 27th, 2017 Suzuki and ODI participated in a joint ride-evaluation of the subject motorcycles.Suzuki supplied ODI with a 2014 and 2015 D1000 motorcycle with original factory settings.ODI solicited assistance from the Virginia State Police (VSP) Division 7 Motor Squad to evaluate and ride the subject motorcycles at the Dulles Airport training grounds.VSP supplied ODI with 4 professional and experienced motorcycle riders.At the Dulles location, ODI created a repeatable test program that would best elicit the alleged defect.The test was a series of accelerating patterns through first gear into second at different distances.After a total of 5 hours of riding the VSP riders were unable to induce or duplicate the stalling condition (alleged defect).On August 9th 2017 Suzuki met with ODI to discuss the investigation, the merits of the complainants, and give a presentation concerning the chronology of design changes associated with the subject vehicles.As a result of the July 27th ride evaluation, the August 9th joint meeting, and investigative interviews, ODI has concluded the alleged defect of this investigation does not present an unreasonable risk to motor vehicle safety at this time.In addition, Suzuki has agreed to provide its customers with an updated engine control module (ECM) via a service campaign TLSVDL 066 (ODI 10119582) incorporating the latest engine software.ODI is closing this PE as further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency reserves the right to take further action if warranted by the circumstances.
Additional source detail variants (7)
Electrical System:ignition
On March 3rd 2017 the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE17-001) to investigate allegations of stalling when accelerating from a stop on 2014-2015 DL1000 Suzuki motorcycles.ODI contacted 4 of the 5 consumers who had filed complaints with the office and learned they all could engage the clutch as the stalling condition presented itself and keep the bike in an upright, stable position.On May 17th 2017 Suzuki responded to ODI's Information Request letter and informed ODI of 21 consumer complaints and 28 warranty claims alleging stalling while accelerating from a stop on 2014 and 2015 subject vehicles.Additionally, Suzuki made ODI aware of three crashes where the consumer alleged they dropped the bike as a result of the stall (no injuries were reported).ODI contacted the complainants, including the consumers alleging a crash and noted the majority alleged a misfire or a loss in power at cruising speeds or going around a turn.These allegations were not consistent with the alleged defect of this investigation.Furthermore, ODI learned from 2 of the 3 complainants alleging a crash (dropped bike) that they had installed after market equipment on the motorcycle altering its performance and/or fueling strategy.On July 27th, 2017 Suzuki and ODI participated in a joint ride-evaluation of the subject motorcycles.Suzuki supplied ODI with a 2014 and 2015 D1000 motorcycle with original factory settings.ODI solicited assistance from the Virginia State Police (VSP) Division 7 Motor Squad to evaluate and ride the subject motorcycles at the Dulles Airport training grounds.VSP supplied ODI with 4 professional and experienced motorcycle riders.At the Dulles location, ODI created a repeatable test program that would best elicit the alleged defect.The test was a series of accelerating patterns through first gear into second at different distances.After a total of 5 hours of riding the VSP riders were unable to induce or duplicate the stalling condition (alleged defect).On August 9th 2017 Suzuki met with ODI to discuss the investigation, the merits of the complainants, and give a presentation concerning the chronology of design changes associated with the subject vehicles.As a result of the July 27th ride evaluation, the August 9th joint meeting, and investigative interviews, ODI has concluded the alleged defect of this investigation does not present an unreasonable risk to motor vehicle safety at this time.In addition, Suzuki has agreed to provide its customers with an updated engine control module (ECM) via a service campaign TLSVDL 066 (ODI 10119582) incorporating the latest engine software.ODI is closing this PE as further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency reserves the right to take further action if warranted by the circumstances.
Engine
On March 3rd 2017 the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE17-001) to investigate allegations of stalling when accelerating from a stop on 2014-2015 DL1000 Suzuki motorcycles.ODI contacted 4 of the 5 consumers who had filed complaints with the office and learned they all could engage the clutch as the stalling condition presented itself and keep the bike in an upright, stable position.On May 17th 2017 Suzuki responded to ODI's Information Request letter and informed ODI of 21 consumer complaints and 28 warranty claims alleging stalling while accelerating from a stop on 2014 and 2015 subject vehicles.Additionally, Suzuki made ODI aware of three crashes where the consumer alleged they dropped the bike as a result of the stall (no injuries were reported).ODI contacted the complainants, including the consumers alleging a crash and noted the majority alleged a misfire or a loss in power at cruising speeds or going around a turn.These allegations were not consistent with the alleged defect of this investigation.Furthermore, ODI learned from 2 of the 3 complainants alleging a crash (dropped bike) that they had installed after market equipment on the motorcycle altering its performance and/or fueling strategy.On July 27th, 2017 Suzuki and ODI participated in a joint ride-evaluation of the subject motorcycles.Suzuki supplied ODI with a 2014 and 2015 D1000 motorcycle with original factory settings.ODI solicited assistance from the Virginia State Police (VSP) Division 7 Motor Squad to evaluate and ride the subject motorcycles at the Dulles Airport training grounds.VSP supplied ODI with 4 professional and experienced motorcycle riders.At the Dulles location, ODI created a repeatable test program that would best elicit the alleged defect.The test was a series of accelerating patterns through first gear into second at different distances.After a total of 5 hours of riding the VSP riders were unable to induce or duplicate the stalling condition (alleged defect).On August 9th 2017 Suzuki met with ODI to discuss the investigation, the merits of the complainants, and give a presentation concerning the chronology of design changes associated with the subject vehicles.As a result of the July 27th ride evaluation, the August 9th joint meeting, and investigative interviews, ODI has concluded the alleged defect of this investigation does not present an unreasonable risk to motor vehicle safety at this time.In addition, Suzuki has agreed to provide its customers with an updated engine control module (ECM) via a service campaign TLSVDL 066 (ODI 10119582) incorporating the latest engine software.ODI is closing this PE as further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency reserves the right to take further action if warranted by the circumstances.
Fuel System, Gasoline:delivery
On March 3rd 2017 the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE17-001) to investigate allegations of stalling when accelerating from a stop on 2014-2015 DL1000 Suzuki motorcycles.ODI contacted 4 of the 5 consumers who had filed complaints with the office and learned they all could engage the clutch as the stalling condition presented itself and keep the bike in an upright, stable position.On May 17th 2017 Suzuki responded to ODI's Information Request letter and informed ODI of 21 consumer complaints and 28 warranty claims alleging stalling while accelerating from a stop on 2014 and 2015 subject vehicles.Additionally, Suzuki made ODI aware of three crashes where the consumer alleged they dropped the bike as a result of the stall (no injuries were reported).ODI contacted the complainants, including the consumers alleging a crash and noted the majority alleged a misfire or a loss in power at cruising speeds or going around a turn.These allegations were not consistent with the alleged defect of this investigation.Furthermore, ODI learned from 2 of the 3 complainants alleging a crash (dropped bike) that they had installed after market equipment on the motorcycle altering its performance and/or fueling strategy.On July 27th, 2017 Suzuki and ODI participated in a joint ride-evaluation of the subject motorcycles.Suzuki supplied ODI with a 2014 and 2015 D1000 motorcycle with original factory settings.ODI solicited assistance from the Virginia State Police (VSP) Division 7 Motor Squad to evaluate and ride the subject motorcycles at the Dulles Airport training grounds.VSP supplied ODI with 4 professional and experienced motorcycle riders.At the Dulles location, ODI created a repeatable test program that would best elicit the alleged defect.The test was a series of accelerating patterns through first gear into second at different distances.After a total of 5 hours of riding the VSP riders were unable to induce or duplicate the stalling condition (alleged defect).On August 9th 2017 Suzuki met with ODI to discuss the investigation, the merits of the complainants, and give a presentation concerning the chronology of design changes associated with the subject vehicles.As a result of the July 27th ride evaluation, the August 9th joint meeting, and investigative interviews, ODI has concluded the alleged defect of this investigation does not present an unreasonable risk to motor vehicle safety at this time.In addition, Suzuki has agreed to provide its customers with an updated engine control module (ECM) via a service campaign TLSVDL 066 (ODI 10119582) incorporating the latest engine software.ODI is closing this PE as further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency reserves the right to take further action if warranted by the circumstances.
Fuel System, Other:delivery
On March 3rd 2017 the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE17-001) to investigate allegations of stalling when accelerating from a stop on 2014-2015 DL1000 Suzuki motorcycles.ODI contacted 4 of the 5 consumers who had filed complaints with the office and learned they all could engage the clutch as the stalling condition presented itself and keep the bike in an upright, stable position.On May 17th 2017 Suzuki responded to ODI's Information Request letter and informed ODI of 21 consumer complaints and 28 warranty claims alleging stalling while accelerating from a stop on 2014 and 2015 subject vehicles.Additionally, Suzuki made ODI aware of three crashes where the consumer alleged they dropped the bike as a result of the stall (no injuries were reported).ODI contacted the complainants, including the consumers alleging a crash and noted the majority alleged a misfire or a loss in power at cruising speeds or going around a turn.These allegations were not consistent with the alleged defect of this investigation.Furthermore, ODI learned from 2 of the 3 complainants alleging a crash (dropped bike) that they had installed after market equipment on the motorcycle altering its performance and/or fueling strategy.On July 27th, 2017 Suzuki and ODI participated in a joint ride-evaluation of the subject motorcycles.Suzuki supplied ODI with a 2014 and 2015 D1000 motorcycle with original factory settings.ODI solicited assistance from the Virginia State Police (VSP) Division 7 Motor Squad to evaluate and ride the subject motorcycles at the Dulles Airport training grounds.VSP supplied ODI with 4 professional and experienced motorcycle riders.At the Dulles location, ODI created a repeatable test program that would best elicit the alleged defect.The test was a series of accelerating patterns through first gear into second at different distances.After a total of 5 hours of riding the VSP riders were unable to induce or duplicate the stalling condition (alleged defect).On August 9th 2017 Suzuki met with ODI to discuss the investigation, the merits of the complainants, and give a presentation concerning the chronology of design changes associated with the subject vehicles.As a result of the July 27th ride evaluation, the August 9th joint meeting, and investigative interviews, ODI has concluded the alleged defect of this investigation does not present an unreasonable risk to motor vehicle safety at this time.In addition, Suzuki has agreed to provide its customers with an updated engine control module (ECM) via a service campaign TLSVDL 066 (ODI 10119582) incorporating the latest engine software.ODI is closing this PE as further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency reserves the right to take further action if warranted by the circumstances.
Vehicle Speed Control:cables
On March 3rd 2017 the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE17-001) to investigate allegations of stalling when accelerating from a stop on 2014-2015 DL1000 Suzuki motorcycles.ODI contacted 4 of the 5 consumers who had filed complaints with the office and learned they all could engage the clutch as the stalling condition presented itself and keep the bike in an upright, stable position.On May 17th 2017 Suzuki responded to ODI's Information Request letter and informed ODI of 21 consumer complaints and 28 warranty claims alleging stalling while accelerating from a stop on 2014 and 2015 subject vehicles.Additionally, Suzuki made ODI aware of three crashes where the consumer alleged they dropped the bike as a result of the stall (no injuries were reported).ODI contacted the complainants, including the consumers alleging a crash and noted the majority alleged a misfire or a loss in power at cruising speeds or going around a turn.These allegations were not consistent with the alleged defect of this investigation.Furthermore, ODI learned from 2 of the 3 complainants alleging a crash (dropped bike) that they had installed after market equipment on the motorcycle altering its performance and/or fueling strategy.On July 27th, 2017 Suzuki and ODI participated in a joint ride-evaluation of the subject motorcycles.Suzuki supplied ODI with a 2014 and 2015 D1000 motorcycle with original factory settings.ODI solicited assistance from the Virginia State Police (VSP) Division 7 Motor Squad to evaluate and ride the subject motorcycles at the Dulles Airport training grounds.VSP supplied ODI with 4 professional and experienced motorcycle riders.At the Dulles location, ODI created a repeatable test program that would best elicit the alleged defect.The test was a series of accelerating patterns through first gear into second at different distances.After a total of 5 hours of riding the VSP riders were unable to induce or duplicate the stalling condition (alleged defect).On August 9th 2017 Suzuki met with ODI to discuss the investigation, the merits of the complainants, and give a presentation concerning the chronology of design changes associated with the subject vehicles.As a result of the July 27th ride evaluation, the August 9th joint meeting, and investigative interviews, ODI has concluded the alleged defect of this investigation does not present an unreasonable risk to motor vehicle safety at this time.In addition, Suzuki has agreed to provide its customers with an updated engine control module (ECM) via a service campaign TLSVDL 066 (ODI 10119582) incorporating the latest engine software.ODI is closing this PE as further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency reserves the right to take further action if warranted by the circumstances.
Vehicle Speed Control:linkages
On March 3rd 2017 the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE17-001) to investigate allegations of stalling when accelerating from a stop on 2014-2015 DL1000 Suzuki motorcycles.ODI contacted 4 of the 5 consumers who had filed complaints with the office and learned they all could engage the clutch as the stalling condition presented itself and keep the bike in an upright, stable position.On May 17th 2017 Suzuki responded to ODI's Information Request letter and informed ODI of 21 consumer complaints and 28 warranty claims alleging stalling while accelerating from a stop on 2014 and 2015 subject vehicles.Additionally, Suzuki made ODI aware of three crashes where the consumer alleged they dropped the bike as a result of the stall (no injuries were reported).ODI contacted the complainants, including the consumers alleging a crash and noted the majority alleged a misfire or a loss in power at cruising speeds or going around a turn.These allegations were not consistent with the alleged defect of this investigation.Furthermore, ODI learned from 2 of the 3 complainants alleging a crash (dropped bike) that they had installed after market equipment on the motorcycle altering its performance and/or fueling strategy.On July 27th, 2017 Suzuki and ODI participated in a joint ride-evaluation of the subject motorcycles.Suzuki supplied ODI with a 2014 and 2015 D1000 motorcycle with original factory settings.ODI solicited assistance from the Virginia State Police (VSP) Division 7 Motor Squad to evaluate and ride the subject motorcycles at the Dulles Airport training grounds.VSP supplied ODI with 4 professional and experienced motorcycle riders.At the Dulles location, ODI created a repeatable test program that would best elicit the alleged defect.The test was a series of accelerating patterns through first gear into second at different distances.After a total of 5 hours of riding the VSP riders were unable to induce or duplicate the stalling condition (alleged defect).On August 9th 2017 Suzuki met with ODI to discuss the investigation, the merits of the complainants, and give a presentation concerning the chronology of design changes associated with the subject vehicles.As a result of the July 27th ride evaluation, the August 9th joint meeting, and investigative interviews, ODI has concluded the alleged defect of this investigation does not present an unreasonable risk to motor vehicle safety at this time.In addition, Suzuki has agreed to provide its customers with an updated engine control module (ECM) via a service campaign TLSVDL 066 (ODI 10119582) incorporating the latest engine software.ODI is closing this PE as further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency reserves the right to take further action if warranted by the circumstances.
Vehicle Speed Control
On March 3rd 2017 the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE17-001) to investigate allegations of stalling when accelerating from a stop on 2014-2015 DL1000 Suzuki motorcycles.ODI contacted 4 of the 5 consumers who had filed complaints with the office and learned they all could engage the clutch as the stalling condition presented itself and keep the bike in an upright, stable position.On May 17th 2017 Suzuki responded to ODI's Information Request letter and informed ODI of 21 consumer complaints and 28 warranty claims alleging stalling while accelerating from a stop on 2014 and 2015 subject vehicles.Additionally, Suzuki made ODI aware of three crashes where the consumer alleged they dropped the bike as a result of the stall (no injuries were reported).ODI contacted the complainants, including the consumers alleging a crash and noted the majority alleged a misfire or a loss in power at cruising speeds or going around a turn.These allegations were not consistent with the alleged defect of this investigation.Furthermore, ODI learned from 2 of the 3 complainants alleging a crash (dropped bike) that they had installed after market equipment on the motorcycle altering its performance and/or fueling strategy.On July 27th, 2017 Suzuki and ODI participated in a joint ride-evaluation of the subject motorcycles.Suzuki supplied ODI with a 2014 and 2015 D1000 motorcycle with original factory settings.ODI solicited assistance from the Virginia State Police (VSP) Division 7 Motor Squad to evaluate and ride the subject motorcycles at the Dulles Airport training grounds.VSP supplied ODI with 4 professional and experienced motorcycle riders.At the Dulles location, ODI created a repeatable test program that would best elicit the alleged defect.The test was a series of accelerating patterns through first gear into second at different distances.After a total of 5 hours of riding the VSP riders were unable to induce or duplicate the stalling condition (alleged defect).On August 9th 2017 Suzuki met with ODI to discuss the investigation, the merits of the complainants, and give a presentation concerning the chronology of design changes associated with the subject vehicles.As a result of the July 27th ride evaluation, the August 9th joint meeting, and investigative interviews, ODI has concluded the alleged defect of this investigation does not present an unreasonable risk to motor vehicle safety at this time.In addition, Suzuki has agreed to provide its customers with an updated engine control module (ECM) via a service campaign TLSVDL 066 (ODI 10119582) incorporating the latest engine software.ODI is closing this PE as further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency reserves the right to take further action if warranted by the circumstances.
Illustration