2003 Suzuki Aerio

WHILE DRIVING 55 MPH CONSUMER HEARD A LOUD POPPING NOISE COMING FROM THE FRONT. SUDDENLY, THE VEHICLE SHIFTED GEARS. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. *AK.......PROBLEM HAPPENED EVERY TIME CONSUMER PUT VEHICLE IN 5TH GEAR. DEALER REPAIRED IT, BUT PROBLEM RECURRED, THOUGH NOT AS REGULARLY. DEALER REFUSES TO REPAIR IT, CLAIMING CAR IS OPERATING WITHIN SPECS. *AK

EN MARZO DEL 2003, ESTA SERVIDORA COMPRO UN AERIO SX GRIS DEL 2003 EN EL. CONCESIONARIO DE NIMAY SUSUKI EN VEGA BAJA, PUERTO RICO. AL LOS SEIS MESES. APROXIMADAMENTE DE ESTAR UTILIZANDO EL VEHICULO ESTE COMENZ A REFLEJAR FALLAS. *AK HASTA QUE SE APAGA MIENTRAS EST EN MOVIMIENTO. EL MISMO COMIENZA CON UN LEVE TEMBLOR EN EL GUA Y EN SEGUNDOS SE APAGA. YA LLEVA DOS VISITAS AL DEALER PARA CORRECCIN DEL PROBLEMA, PERO RECIENTEMENTE, EL VIERNES, 5 DE NOVIEMBRE DE 2004, ME OCURRI UN SERIO PERCANCE BAJANDO UNA CUESTA. SE APAG EL MOTOR MIENTRAS BAJABAMOS LA CUESTA Y NO PUDE DETENERLO HASTA LLEGAR AL FINAL, O SEA BAJ APAGADO UNA DISTANCIA CONSIDERABLE. UNA DISTANCIA DURANTE LA CUAL MIS HIJOS Y YO PENSAMOS QUE NOS IBA PASAR LO PEOR. GRACIAS A DIOS PUDE CONTROLAR LA SITUACIN. HOY ES 8 DE NOVIEMBRE Y AN NO NOS HEMOS REPUESTO DEL SUSTO. NO ME HE ATREVIDO GUIAR EL CARRO OTRA VEZ. EN ESTOS MOMENTOS ESTOY EN NEGOCIACION CON EL DEALER PARA CORREGIR EL PROBLEMA DE MI AUTO POR TERCERA OCASIN YA QUE EL VEHICULO REBAS EL MILLAJE DE GARANTA POR ESCASAS 147 MILLAS. LES NARRO MI EXPERIENCIA POR SI HA SUCEDIDO LO MISMO CON OTRAS PERSONAS TOMEN CARTAS EN EL ASUNTO, YA QUE EN EL DEALER NO HAN ENCONTRADO LA RAZN PARA ESA FALLA. POR FAVOR AYUDENOS. YO NECESITO EL CARRO PARA IR A TRABAJAR Y PODER MANTENER A MIS HIJOS Y NO ES LOGICO QUE EN MENOS DE DOS AOS ME TENGA QUE QUEDAR A PIE CON UN CARRO QUE ESTOY PAGANDO MENSUALMENTE Y EL CUAL NO ME BRINDA SEGURIDAD. NECESITO QUE ALGUIEN ME ORIENTE. MI TELEFONO ES 1-787-392-0067

PURCHASE CAR MAY 13, 2004 HAD 18,000.00 MILES IT WAS A 2003 SUZUKI AERIO. WHEN I PURCHASED THE CAR I NOTICED A CLICKING, AND CLACKING NOISE WHEN YOU PUT THE CAR IN REVERSE OR MAKE A TURN. I WAS GOING OUT OF TOWN ON JUNE 25, 2004. I TOOK THE CAR TO GET SERVICE ON JUNE 23,2004, AND TO FOUND OUT WHAT WAS THAT CLACKING, AND CLICKING NOISE I WAS HEARING. AFTER THE MECHANIC TOOK A LOOK AT THE CAR HE TOLD ME HE COULD HEAR IT TO, AND THAT THE BALL BEARING NEEDED WORK HE SAID HE DID NOT HAVE THE PARTS IN AT THE TIME AND WOULD HAVE TO ORDER THEM, AND THAT IT WOULD BE IN TOMORROW. I WAS THEN TOLD HE NEEDED THE PROPER TOOLS TO WORK ON IT BUT IF I COULD BRING IT IN THAT FOLLOWING MONDAY HE WOULD THEN HAVE EVERYTHING HE NEEDED. I INFORMED HIM I WAS GOING OUT OF TOWN THAT FRIDAY, AND NEEDED BY THEN. HE TOLD ME HE DID NOT SEE ANY PROBLEM WITH ME DRIVING THE CAR OUT OF TOWN BECAUSE I HAD BEEN DRIVING IT, AND THAT IT WOULD BE FIND. ON OUR WAY TO SC THE CAR WENT OUT OF CONTROL. IT START ZIG ZAGING FROM ONE LANE TO THE NEXT. IT THEN FLIP OVER THREE TIMES ON LEVEL GOUND, AND LANDED ON THE TOP THE WHOLE FRONT AXEL FROM WHEEL ON DOWN WAS MISSING FROM THE CAR. MY NEPHEW WAS THROWN OUT THE WINDOW HAD TO HAVE EMERGECY SURGERY. THE DRIVER SUFFER CRACK VERTABRA, AND I SUFFERED INJURY TO MY EYE, HEAD, AND GLASS IN SKIN. MY SON WALKED AWAY WITH CUTS, AND LACERATIONS TO SKIN. I FORGOT TO MENTION THE MECHANIC DID SAY THERE WAS A RECALL ON THAT PARTICULAR PART OF THE CAR. THIS CAR IS VERY DANGEROUS VECHICLE, AND WOULD LIKE FOR SOMEONE TO INVESTERGATE THIS COMPLAINT. 770 478-5751*AK