2018 Subaru Wrx

Refused to change the rear catalyst due to a modification. I said I would return it back to the original factory tune and they said it was impossible and refused to do it. The tune physically wouldn’t stop them from changing the catalytic converter. They said that the ecu would let them. I can put the factory CID on the vehicle for the work to be done. The catalyst threshold is below efficiency and it’s their mistake. This is now going to cost me out of pocket which is not fair. Again this tune can be ininstalled back to factory so they can reflash the ecu like they need to. They refused to answer my questions and sent me away. Now on this website they must have reported it being fixed but it has not absolutely.

2/17/2026 Mileage 96,000 Subaru case number Case # 260217-2101937 Vehicle intermittently indicates reverse gear while driving forward at speed. Backup camera activates and reverse lights illuminate while in forward motion. This condition matches NHTSA Recall 22V-522000. The recall repair was previously performed but the safety defect persists. Manufacturer was contacted and declined further repair despite active safety condition.

Cluth was replaced at a little over 50,000 miles and throw out bearing failed within 200 miles of the break in period. Took it back to dealer and they found that the throw out bearing was faulty and they replaced it. A year later same sound that was heard after replacement came back (almost like a chirping sound), took the car in for them to examine the car and determine if the throw out bearing waa faulty again. Associate who helped indicated that if it was the throw out bearing it would be covered, once the mechanic checked the car they found a front valve leak, at first indicated that the throw out bearing was fine and then changed that. They also indicated that the entire clutch needed to replace again even though it was just replaced a year ago. They indicated that there were hot spots on the clutch and that it was due to my driving. I did reach out to SOA but they indicated that the dealer told them that it was my fault and they shouldn't help me.

SUNROOF EXPLODED DRIVING ON HIGHWAY GOING ROUGHLY 65MPH. THE CAR WAS NOT DRIVEN FOR 2 DAYS PRIOR DUE TO SNOW IN THE AREA, MEANING 2 OR 3 INCHES OF SNOW WAS SITTING ON TOP OF THE CAR THE PREVIOUS TWO DAYS. THE NIGHT PRIOR TO THE INCIDENT THE TEMPERATURE ROSE IN THE AREA TO AROUND 40 DEGREE F. THE MORNING OF THE INCIDENT THE TEMPERATURE WAS AROUND 38 DEGREES F. THE DEFROST WAS ON IN THE CAR AND THE SUNROOF COVER WAS CLOSED. THE CAR IS FITTED WITH A SUNROOF DEFLECTOR ON THE ROOF OF THE CAR AND ROOF RACKS ARE INSTALLED. FOR DEBRIS TO HIT TOP OF THE VEHICLE FROM ANOTHER MOVING CAR IS VERY UNLIKELY. THERE WERE NO OVERPASSES OR BRIDGES THAT WERE PASSED UNDER DURING THE INCIDENT.

THE WHEELS LOCKED WHILE DRIVING ON A CLEAR DECEMBER DAY (I DON'T HAVE EXACT DAY) ON A WINDING MOUNTAIN ROAD FULL OF CLIFFS. 38 MPH AND FEET FROM GOING OFF A CLIFF SUBARU SAY ELECTRONIC MODULE FAILED THEN IN ANOTHER STATEMENT FROM HAK AT SUBARU AMERICA THEY SAY THE TWO OCCURRENCES NOT RELATED EVEN THOUGH THEY HAPPENED SIMULTANEOUSLY. WE TOOK THE CAR IN BECAUSE OF THE WHEEL LOCKING UP WHILE MOVING AND THEY DISCOVERED THE ELECTRONIC FAILURE. THEY MAINTAIN THE CAR IS SAFE TO DRIVE "BECAUSE THEY CAN'T RECREATE THE PROBLEM". SUBARU FAIRFIELD HAS PROMISED US HELP BUT HAVE DONE NOTHING BUT ISSUE THREATS WHEN NO ONE FROM SUBARU AMERICA EVEN CALLS US! THE CARS HAVE A SERIOUS SAFETY ISSUE AND NO ONE WANTS TO DRIVE IT INCLUDING THE SERVICE TECHNICIAN. THEY DROVE IT 20 MILES WHEN THEY WERE SUPPOSED TO BE TESTING IT. WE HAVE DATE/TIME STAMPED PHOTOS! WE WERE TOLD THIS IS A "RARE" SAFETY FAILURE YET THEY TREAT US LIKE NORMAL AND LIE ABOUT EVEN TEST DRIVING IT. THIS IS SO UNSAFE THAT A CAR WHEEL STOPS MOVING LIKE THE ENGINE IS OFF YET THE CAR IS RUNNINGT!!! SHE DECIDED TRY AND JERK THE WHEEL SUPER HARD AND FORTUNATELY IT FINALLY MOVED AND SHE DID NOT GO OVER THE CLIFF AND FORTUNATELY THERE WAS NO TRAFFIC COMING IN THE OPPOSING LANE AS SHE CROSSED THE YELLOW LINES ETC. SHE HAD A SORE BACK FOR MANY DAYS FROM THE FORCE OF JERKING THE WHEEL AND WAS LEFT SHAKEN AND DISTURBED WITH NO WHERE TO PULL OVER. SUBARU AMERICA REGIONAL SERVICE MANAGER REQUESTED THE DETAILS AND WAS SUPPOSED TO CONTACT US BUT NO ONE HAS. WE NAIVELY BELOVED THE DEALER THAT THEY WERE TRYING TO HELP US INSTEAD TODAY I GET AN EMAIL SAYING THE WILL NOW CHARGE US STORAGE OF $175 X DAY IF WE DON'T COLLECT THE CAR. I SENT THEM NOTIFICATION THAT WE ARE SURRENDERING THE LEASE AS WE WILL NEVER GET IN THIS CAR AGAIN. DONT BUY A WRX!!!!!