Spontaneous crack in front windshield, passenger side near edge of wiper blade, dealer says not covered by warranty, had not been inspected yet. Have pictures
2023 Subaru Outback
Owner reports · Recalls · Investigations
Fewer warning signs than most model years
Owner complaints for the 2023 Subaru Outback are lower than the model-year median of 207.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Outback years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 12 of 89 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Forward Collision Avoidance. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Visibility/wiper complaints
16 reportsA crack appeared on the windshield without anything hitting it and spread up
Sunroof spontaneously exploded. Temperatures were around 50 degrees, no cars around me at the time and as far as I can tell, nothing could have hit the window at least at that moment. I had been driving for about 1 hour and no sudden changes in temperature or pressure. It sounded very much like an explosion when it happened. Th…
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Sunroof spontaneously exploded. Temperatures were around 50 degrees, no cars around me at the time and as far as I can tell, nothing could have hit the window at least at that moment. I had been driving for about 1 hour and no sudden changes in temperature or pressure. It sounded very much like an explosion when it happened. Thankfully, the inside slide cover was closed when this happened. If the slide window cover had been opened, It could easily have caused an accident as some of the glass would have fallen on the driver. Also, the breaking window resulted in a shower of glass over the car roof and would have hit cars behind me if present. At the time, I had less than 3000 miles on the car and the car was less than 6 months old. The window has since been replaced. If you look at the profile of the car from the side, the sunroof seems to be more sloping downward than on some other cars. My understanding is that sunroofs are made from tempered glass. It would seem that safety glass would be a better option at least in terms of the protection they might offer in preventing the dramatic shower of broken glass that happened in my case.
Dear NHTSA, I am writing to report an issue I have experienced with the windshield of my Subaru vehicle. Recently, I noticed a crack on the passenger side of the windshield, which initially measured around 5 inches in length. To my surprise, the crack expanded to over 10 inches in just a day and continued to grow thereafter. U…
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Dear NHTSA, I am writing to report an issue I have experienced with the windshield of my Subaru vehicle. Recently, I noticed a crack on the passenger side of the windshield, which initially measured around 5 inches in length. To my surprise, the crack expanded to over 10 inches in just a day and continued to grow thereafter. Upon visiting the dealership, I was informed that the crack was likely caused by a small impact point on the windshield. However, I am not satisfied with this explanation as the "hit point" is extremely small and not commensurate with the size of the crack. I am also concerned about the quality of the Carlex windshield glass used by Subaru, as I have seen numerous complaints regarding the same on various websites. It is worth noting that Subaru does not allow customers to choose better quality aftermarket glass and refuses to perform recalibration if customers opt to use third-party glass. Furthermore, the Carlex glass costs approximately $1000 (without recalibration) and is of lower quality. I respectfully request that you investigate this issue further and take any necessary measures to address this problem for the safety of all vehicle owners. Thank you for your attention to this matter. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Driving on highway to my home on I 80 and ridge road, Illinois,a small tick noise was heard and the spider chip noticed on the passenger side windshield.
I've had the vehicle less than 6 months and have already had 3 Safelite repairs for cracks and chips from road debris hitting the windshield. Windshields are fragile and prone to cracking. Attached the latest example, dead-center of photo.
Official recalls
223V755000 · Power Train:automatic Transmission:park/neutral Start Interlock Switch
Nov 9, 2023
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Consequence & remedy
Consequence: An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.
Remedy: Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.
23V647000 · Power Train:driveline:driveshaft
Sep 21, 2023
Subaru of America, Inc. (Subaru) is recalling certain 2023 Outback, Legacy, Ascent, and Impreza vehicles. The center support bolts for the driveshaft may loosen, resulting in the disconnection of the front end of the driveshaft.
Consequence & remedy
Consequence: Separation of the front end of the driveshaft increases the risk of a crash.
Remedy: Dealers will clean the bolt mounting surfaces of the center support brace and install new bolts, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRN-23.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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