2022 Subaru Outback

2022 Subaru Outback with 22, 000 miles. Car had been in my garage overnight. I drove to our local recreation center on the morning of February 18, ambient temperature in mid-30's. I came out 1.5 hours later and discovered a large crack had spontaneously formed in the windshield (passenger side, extends to very edge, no visible causative chip).

Front windshield glass developed spontaneous crack. Originating on the drivers side approximately 8 inches up from the bottom drivers side of the glass. Initially the crack was about 5 inches in length horizontal but quickly developed to be 12.5 inches over 24 hours in a garage. Glass is available for inspection. There is no discernible impact point and crack seems to be spontaneous. An appointment at the dealership for assessment was booked and rescheduled pending extended warranty.

In November we used the car for a road trip and returned to our home in Snellville, GA on [XXX] parked the car, unloaded the contents, and put the sunshade in the windshield as we always do. The next day (XXX), I opened the car and removed a few small items used during the trip and walked around the car inspecting the exterior of the car for anything that may have changed due to this trip. At this time, I noticed a crack in the windshield that was not there the evening before. I had driven the car the entire trip and there was no time when something could have struck the windshield and precipitated this crack. I have been in a vehicle when a rock from the road has been kicked up by a vehicle ahead of me and struck the windshield. This type of impact can clearly be heard by passengers in the front seat, as it makes a considerable sound when striking the glass (similar to the sound of a small caliber weapon being fired). These is no indication on the exterior of the glass that this or any other external influence damaged and caused this windshield to crack. As I stated earlier, this windshield was not cracked when we exited the car the evening before. It is plainly visible when sitting in either of the front passenger seats and we would have noticed this. In my view this defect could have only been caused by mechanical stress between the mounting surface and windshield sometime between our arrival home and when this was first noted by us the next day. We have requested a replacement windshield under warranty. Subaru of America has denied our request, with the following statement: "Not a matter for warranty, outside influence" We are aware that this vehicle is included in a Class Action Lawsuit at the web site below. This crack is a safety issue and appears to be a defect based on information in the lawsuit. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

DEFECTIVE WINDSHIELDS: COSTLY REPAIR: I purchased this car when it was 9 months old with 7800 miles on it. I now have 30, 080 miles. and I have had to replace the windshield 3 times. I also had one a chip repaired. This means I have replaced the windshield every 7427. miles. Once the crack has started the lane sensing and brake stopping programs are halted. This is a serious safety issue. This is BEYOND RIDICULOUS for a NEW MODEL car. There much be something wrong with the making of these windshields, or the material used to make these windshields. This is a costly repair, being that the windshield needs re-calibrating each time. It's been around $2500.00 each time. The Subaru Dealer I purchased the car from has been made aware, but they have no solutions, no discounts, or no other options. Other than empathy, and tell me many others are having the same problems.