The initial incident occurred on July 31, 2021. I used the push button start to start the car, put the vehicle in reverse, and the vehicle proceeded to roll uncontrolled down my driveway, which is on a slope. I had no power steering or power brakes. I was able to safely stop the vehicle with no incident other than damage to t…
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The initial incident occurred on July 31, 2021. I used the push button start to start the car, put the vehicle in reverse, and the vehicle proceeded to roll uncontrolled down my driveway, which is on a slope. I had no power steering or power brakes. I was able to safely stop the vehicle with no incident other than damage to the plastic over the right rear taillight. I turned the vehicle off and restarted it, and everything seemed operational. It seemed that the car's engine had not turned on, only the electrical system. The same issue happened repeatedly over the next few days. In observing what was happening, I have noticed that the push button ignition requires a significant press in order for the vehicle to start correctly - quite different from my experience with our previous two push-button start vehicles. In the "Getting Started Guide, Outback 2022", p. 41, instructions clearly state "briefly press and release the Engine START/STOP button." I submit that this is inaccurate, and that new vehicle owners should be advised as to what to do, and what to look for in the dashboard to understand that the vehicle engine has, in fact, started properly. I am a user experience researcher, including in automotive research, and we have an expression that there's no such thing as user error, just poor design. This is a clear example of poor design.
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash can increase the risk of injury.
Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Consequence & remedy
Consequence: An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.
Remedy: Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.
Subaru of America, Inc. (Subaru) is recalling certain 2022 Impreza and Outback vehicles. The incorrect paint clearcoat may have been applied, which can cause the windshield to be insufficiently bonded to the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Consequence & remedy
Consequence: An insufficiently bonded windshield can detach during a crash, increasing the risk of injury.
Remedy: Subaru will offer owners a vehicle exchange or repurchase, free of charge. Owner notification letters are expected to be mailed November 21, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRH-22.
Subaru of America, Inc. (Subaru) is recalling certain 2022 Outback vehicles. The engine wiring harness may have been damaged, resulting in a loose electrical connection to the engine control unit (ECU).
Consequence & remedy
Consequence: A loose electrical connection to the ECU may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the engine wiring harness and ECU, free of charge. Owner notification letters are expected to be mailed August 30, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRC-22.
Additional source detail variants (2)
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)
Subaru of America, Inc. (Subaru) is recalling certain 2022 Outback vehicles. The engine wiring harness may have been damaged, resulting in a loose electrical connection to the engine control unit (ECU).
Consequence: A loose electrical connection to the ECU may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the engine wiring harness and ECU, free of charge. Owner notification letters are expected to be mailed August 30, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRC-22.
Electrical System:wiring
Subaru of America, Inc. (Subaru) is recalling certain 2022 Outback vehicles. The engine wiring harness may have been damaged, resulting in a loose electrical connection to the engine control unit (ECU).
Consequence: A loose electrical connection to the ECU may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the engine wiring harness and ECU, free of charge. Owner notification letters are expected to be mailed August 30, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRC-22.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗