2020 Subaru Outback

VEHICLE WAS BOUGHT IN NOV. 2019. IT HAS SINCE HAD IT'S WINDSHIELD REPLACED THREE TIMES. THE VEHICLE WAS ON THE FREEWAY EACH TIME AND THE WINDSHIELD WAS HIT BY A ROCK. NOW I KNOW ROCKS BREAK GLASS, BUT I HAVE NEVER OWNED A VEHICLE WITH SUCH A FRAGILE WINDSHIELD. I'VE OWNED MANY MANY CARS AND NONE HAVE EVER NEEDED THEIR WINDSHIELD REPLACED EVEN AFTER BEING HIT BY A ROCK. CHIPPED YES, BUT NEVER CRACKED ALL THE WAY ACROSS LIKE THIS VEHICLE. THE VEHICLE ALSO HAS A POPPING NOISE THAT COMES FROM THE LEFT FRONT, WHEN TURNING LEFT. THE DEALER CAN'T FIGURE OUT WHAT THE NOISE IS.

TRAVELING ON THE FREEWAY ON A SLOW RAINY DAY (~45MPH), A PEBBLE? HIT MY WINDSHIELD WHICH CRACKED AN AREA AS LARGE AS A PENNY NEAR THE WIPERS. RIGHT AWAY, THE CRACK STARTED TO PROPAGATE TOWARDS THE TOP OF THE WINDSHIELD, MAKING LARGE CRACKLING NOISES. LATER I FOUND OUT THAT IT HAS ALSO EXTENDED TO THE AREA BELOW THE WINDSHIELD SEAL (BY THE HOOD). I HAVE HAD A FEW CARS BEFORE AND ALL HAVE HAD ROCKS HIT THEIR WINDSHIELD. NEVER HAD I SEEN SUCH EASY YIELD IN WINDSHIELD GLASS TO SUCH LIGHT IMPACT. *TR

MY 2020 SUBARU OUTBACK WAS PARKED IN MY HOME GARAGE FROM ABOUT NOON ON TUESDAY UNTIL I TRIED TO GO AT ABOUT 4 PM THE NEXT SUNDAY. THE CAR WOULD NOT START AND THERE WAS NO CLEAR REASON WHY. I CALLED FOR ROAD SIDE SERVICE AND MADE ARRANGEMENTS FOR THEM TO COME MONDAY MORNING TO TRY A JUMP START AND TOW IT INTO THE DEALER IF NEEDED. AT THAT POINT, I HAD THE CAR FOR 3 WEEKS AND IT HAD 2 MINES ON IT. MONDAY MORNING I CALLED THE DEALER TO LET THEM KNOW OF THE PROBLEM. THEY SUGGESTED THAT I WAS NOT DRIVING IT ENOUGH AND MAYBE I SHOULD GET A BATTERY TENDER TO KEEP THIS FROM HAPPENING. I WAS NOT AT ALL PLEASED WITH THEIR SUGGESTION AND DO NOT PLAN ON FOLLOWING THEIR ADVICE. I DID SOME ADDITIONAL RESEARCH ON THE INTERNET AND FOUND THAT THIS IS A WELL KNOWN PROBLEM THAT SUBARU AND THEIR DEALERS ARE UNWILLING TO RESOLVE. AND, IT SEEMS THAT ITS NOT JUST THE BATTERY BUT SEVERAL CAR COMPONENTS KEEP RUNNING AFTER THE CAR IS SHUT OFF AND THAT WOULD RUN DOWN ANY BATTERY THAT IS IN THE CAR. I NEED RELIABLE TRANSPORTATION AND THIS NEW CAR IS NOT ABLE TO PROVIDE THAT. *TR

AFTER THE CAR HAD SAT FOR ABOUT 10 DAYS, WHEN WE WENT TO USE IT AND INITIALLY WE GOT A LOT OF BELLS AND CHIRPS GOING OFF ALONG WITH NUMEROUS WARNING/INDICATOR LIGHTS. BUT THE STARTER WOULD NOT TURN OVER AT ALL. WE WENT BACK INTO THE HOUSE TO GET THE KEYS FOR OUR OTHER VEHICLE, BUT DECIDED TO TRY AND START THE CAR A SECOND TIME. THIS TIME THE BATTERY WAS COMPLETELY DEAD - NO INSTRUMENT LIGHTS CAME ON AT ALL.(AT THE TIME THE CAR HAD A LITTLE UNDER 3200 MILES TOTAL MILES ON IT AND WAS A LITTLE OVER 3 MONTHS OLD). I RECHARGED THE BATTERY THE NEXT FOR A FEW HOURS AND THEN DROVE IT TO THE DEALER THE FOLLOWING DAY. THEY KEPT IT FOR A FEW DAYS BUT COULDN'T FIND ANYTHING WRONG WITH THE BATTERY OR CHARGING SYSTEM, AND NO ACTION WAS TAKEN BY THEM. (NOTE: I HAD ALSO DISCOVERED A SMALL OIL LEAK AT THAT TIME, WHICH THEY FIXED AT THAT TIME) I HAVE SINCE DISCOVERED THAT THERE IS A CLASS ACTION SUIT AGAINST SUBARU REGARDING BATTERY PROBLEMS ON OUTBACK MODEL VEHICLES. TODAY [5-11-20] WHEN I WENT TO DRIVE TO HAVE A BLOOD TEST TAKEN I NOTED THAT THE BATTERY WAS SOMEWHAT LOW (I.E.: THE ENGINE TURNED OVER SLOWER THAN NORMAL). *TR

BATTERY IS INADEQUATE FOR THE ELECTRONICS IN THIS CAR AND WILL BE DEAD IF NOT DRIVEN OFTEN. AFTER BEING A UNABLE TO START MY CAR TWICE WITHIN A MONTH, THE SERVICE MANAGER ADMITTED THIS WAS A DESIGN FLAW, THERE IS NO OTHER UPGRADE OR REPLACEMENT FOR THE BATTERY AND THAT THE FACTORY RECOMMENDATION IS TO DRIVE THE CAR EVERY OTHER DAY. THIS MEANS THAT WHEN I TRAVEL AND LEAVE MY CAR IN AN AIRPORT PARKING LOT FOR A WEEK OR MORE, I WILL NOT BE ABLE TO START THE CAR WHEN I RETURN. THE SERVICE MANAGER TOLD ME TO DISCONNECT THE NEGATIVE POST AT THE AIRPORT, THEN RECONNECT THE POST WHEN I RETURN. I AM A 65-YEAR OLD WOMAN AND NOT A MECHANIC. THIS CAR IS UNRELIABLE AND IS A SAFETY RISK FOR ME WHEN I RETURN TO A PARKING LOT LATE AT NIGHT AND MY VEHICLE WILL NOT START. IT HAS LESS THAN 5,000 MILES. *TR

WE BOUGHT OUR 2020 SUBARU OUTBACK ON 12/16/19. DID A ROAD TRIP FOR 800 MILES IN JAN-2020 WITH NO PROBLEMS. THE CAR CURRENTLY ONLY HAS 2,100 MILES ON IT. ON MAY 1ST WE WENT TO START THE CAR AFTER IT SAT FOR A WEEK OR SO AND THE BATTERY WAS COMPLETELY DEAD TO WHERE WE HAD TO USE OUR EMERGENCY MANUAL KEY TO OPEN THE DOOR. WE HAD TO JUMP IT FOR QUITE AWHILE BEFORE IT GOT ENOUGH OF A CHARGE TO START. WE TOOK IT ON AN HOUR DRIVE TO TRY AND GET THE BATTERY RECHARGED. MONDAY MAY 4TH WE TRIED TO START THE CAR AND IT WAS DEAD AGAIN, JUMPED IT AND TOOK IT TO THE SUBARU DEALER. THE DEALER CHECKED THE ELECTRICAL SYSTEM AND RECHARGED THE BATTERY. I PICKED IT UP ON TUESDAY THE 5TH AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG. WEDNESDAY MORNING THE CAR BATTERY WAS DEAD AGAIN. FRIDAY WE HAD TO JUMP IT TO DRIVE IT TO THE DEALER. WHEN WE GOT HOME THE DEALER CALLED TO SAY THAT OUR CAR THAT WE JUST LEFT WOULDN'T START AND THEY HAD TO JUMP IT. THEY ARE GOING TO CHECK IT OUT ON MONDAY AND LET US KNOW WHAT THEY FIND OUT. *TR

I HAVE A 2020 OUTBACK LIMITED AND THE FRONT WINDSHIELD HAS CRACKED TWICE ON IT WHILE DRIVING ON I-75 IN TN. BOTH TIMES A SMALL STONE KICKED UP BY A PASSING CAR HIT THE WINDSHIELD AND BEFORE I COULD GET IT CHECKED OUT BY SAFELITE; IT CRACKED HORIZONTALLY. I HAD THE WINDSHIELD REPLACED AND PAID $1035 TO HAVE IT REPLACED BY A SUBARU DEALER AND LESS THAN TWO WEEKS LATER, ANOTHER SMALL STONE KICKED UP BY A CRV PASSING ME HIT THE NEW SUBARU WINDSHIELD. AGAIN, IT IMMEDIATELY CRACKED HORIZONTALLY AND NOW I WILL HAVE IT REPLACED A SECOND TIME. THERE IS APPEARS TO BE SOMETHING WRONG WITH THE QUALITY OF THE GLASS: TOO THIN? DUE TO THE EYESIGHT SYSTEM NEEDING A VERY OPTICALLY PURE GLASS; PERHAPS THE GLASS IS TOO THIN. BUT THE QUALITY OF THE SUBARU FRONT WINDSHIELD GLASS NEEDS TO BE LOOKED INTO. (I WAS DRIVING AT 70 MPH IN VERY LIGHT TRAFFIC. NO TRUCKS IN AREA. *TR