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2020 Subaru Outback

Owner reports · Recalls · Investigations

More warning signs than most Outback years

Owner complaints for the 2020 Subaru Outback are substantially higher than the model-year median of 207.5.

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When problems were reported

Mileage at the reported incident

443 reports with mileage · 453 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 313 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 258 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

19 crash reports7 fire reports4 injury reports

Visibility/wiper complaints

313 reports
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Mileage unknown · Mar 30, 2022
Visibility/wiper

The front lights are extremely bright for other drivers on the road. It is so bad that I took it into the dealership/service department to get them checked out. I was told that there is no issue with the lights and other drivers are not use to the led lights being installed into newer vehicles. I can see three blocks in front of…

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The front lights are extremely bright for other drivers on the road. It is so bad that I took it into the dealership/service department to get them checked out. I was told that there is no issue with the lights and other drivers are not use to the led lights being installed into newer vehicles. I can see three blocks in front of me as far up into the trees. I rarely drive at night, because I am constantly getting hi beamed by other drivers. I noticed on other public forums that it is an issue with the lights and other models as well.

NHTSA ODI #11459008

Mileage unknown · Mar 21, 2022
Visibility/wiper

Unknown - noticed crack in windshield randomly over the weekend. No known damage to vehicle.

NHTSA ODI #11457630

Mileage unknown · Mar 16, 2022
Visibility/wiper

The windshield cracked for no reason. I was driving around 50mph and didn’t notice anything hitting it.

NHTSA ODI #11456924

Mileage unknown · Mar 9, 2022
Visibility/wiper

While driving on the highway, there must have been some road debris that hit the windshield and caused a long crack to form on the right lower quadrant of the windshield. Due to the development of the crack, the integrity of the windshield is lowered in the event another foreign object strikes it. Searching Outback windshield cr…

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While driving on the highway, there must have been some road debris that hit the windshield and caused a long crack to form on the right lower quadrant of the windshield. Due to the development of the crack, the integrity of the windshield is lowered in the event another foreign object strikes it. Searching Outback windshield crack on Google or any other search engine will produce many reports in which other owners are experiencing the same issue. There is a subreddit titled subaruoutback in which there are over 50 reports from other Outback owners experiencing crack development for the first time in all their years of driving. I will be getting my windshield replaced by Safelite as to not place my passengers at risk. There have been previous lawsuits regarding Outback and Legacy models regarding defective windshield, which have since settled, although the year models are from 2015-2016, it would be interesting if they continue to persist for newer models such as 2020, 2021, 2022 since there are still many complaints and cracked windshields being reported. In the event that investigation proves that there are still windshield defective issues, hopefully Subaru can be encouraged to further research and provide safe windshield replacements for all parties involved.

NHTSA ODI #11455843

Mileage unknown · Mar 9, 2022
Visibility/wiper

Cracked windshield for no apparent reason. Rapidly spreading.

NHTSA ODI #11455789

Mileage unknown · Mar 5, 2022
Visibility/wiper

The windshield developed a spontaneous crack on its top middle, around the the rear view mirror. The crack was noticed when I came entered the car as it was parked in my driveway. The crack is approximately 10 inches long. There is no obvious cause for the crack--- no chips or dings on the windshield; mild temperatures, not run…

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The windshield developed a spontaneous crack on its top middle, around the the rear view mirror. The crack was noticed when I came entered the car as it was parked in my driveway. The crack is approximately 10 inches long. There is no obvious cause for the crack--- no chips or dings on the windshield; mild temperatures, not running the AC or heat. The crack appears to have occurred while the vehicle was stationary. The crack somewhat impedes visibility and reduces the integrity of the windshield, reducing overall safety of the vehicle. Vehicle had routine 18,000 mile maintenance/inspection at the Subaru dealer approximately 1 week prior with no abnormal findings reported. The Subaru dealer has refused to replace the windshield. I am the first owner of this vehicle, and have had it for approx. 16 months.

NHTSA ODI #11455368

Mileage unknown · Mar 5, 2022
Visibility/wiper

I went to my car and saw a 6”+ crack on it. The car was parked in a parking lot.

NHTSA ODI #11455305

Mileage unknown · Feb 27, 2022
Visibility/wiper

Heard a pop, Spontaneous crack to the windshield

NHTSA ODI #11454360

Mileage unknown · Feb 23, 2022
Unknown Or OtherVisibility/wiper

Windshield was hit by two rocks leaving dime sized stars at the base of the windshield. They were low and not in sightline. Have had many cars with same damage on windshield with no issues and driven for years without any change in the glass. When I got home I parked car in garage. The next afternoon when I looked at the win…

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Windshield was hit by two rocks leaving dime sized stars at the base of the windshield. They were low and not in sightline. Have had many cars with same damage on windshield with no issues and driven for years without any change in the glass. When I got home I parked car in garage. The next afternoon when I looked at the windshield, the small stars had cracked in 4 different directions, to a size larger than a basketball. Now I'm forced to replace a windshield that on any other car would be fine.

NHTSA ODI #11453679

Mileage unknown · Feb 22, 2022
Visibility/wiper

The windshield cracked with no reason and the hairline crack has been spreading in a matter of hours. The car was parked inside the garage and I drove it to work at 6:20am. The car was in the parking lot until 2:20pm. Upon arriving I noticed a crack (half the length of what it shows in the picture). By 3:30 the crack doubled in …

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The windshield cracked with no reason and the hairline crack has been spreading in a matter of hours. The car was parked inside the garage and I drove it to work at 6:20am. The car was in the parking lot until 2:20pm. Upon arriving I noticed a crack (half the length of what it shows in the picture). By 3:30 the crack doubled in length.

NHTSA ODI #11453505

Official recalls

6

24V227000 · Air Bags:sensor:occupant Classification:front Passenger

Mar 22, 2024

Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.

Consequence & remedy

Consequence: An air bag that does not deploy during a crash can increase the risk of injury.

Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.

22V485000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm); Power Train:driveline:chain/belt

Jul 8, 2022

Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence & remedy

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.

Additional source detail variants (2)

Power Train:driveline:chain/belt

Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.

21V955000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm); Power Train:driveline:chain/belt

Dec 9, 2021

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence & remedy

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

Additional source detail variants (2)

Power Train:driveline:chain/belt

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

21V587000 · Fuel System, Gasoline:delivery:fuel Pump

Jul 29, 2021

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

20V766000 · Back Over Prevention:display Function

Dec 10, 2020

Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.

Remedy: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

19V664000 · Service Brakes, Hydraulic:pedals And Linkages

Sep 18, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.

Consequence & remedy

Consequence: A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Subaru Outback problems