2020 Subaru Outback

1.car accelerated on its own—very scary. (Took the car to Cochran Subaru of Monroeville, but they said nothing was found wrong.) 2. The very next day, the real door would not latch and car would not lock. I reported these two issues to 1-800-SUBARU3. My case # is: 220610-163479 3. we did a “software” update bc we received a recall notice—it was completed at Cochran Subaru of Monroeville sometime in the fall of 2021, in March of 2022 while on vacation in Fla, the radio BLARED on its own, then stopped working altogether for a week or so—then just started working again.

The moon roof glass exploded and shattered while driving the car on a highway under the speed limit. The car is available for inspection though a repair has been initiated. Multiple pictures and a video were taken. If the inside shade cover had not been closed, shattered glass fragments would have cut the driver and passengers possibly impeding the driver’s vision and causing a crash. The problem shattered moon roof was confirmed by the dealer and a repair shop. No one would confirm what caused the moon roof glass to explode.The dealer’s service department and the repair shop inspected the problem. There was no warning. The glass just exploded with a very loud bang like a gun went off inside or near the care.

That main concern I have is the windshield. My windshield has been replaced once already and it seems no matter what speed or road we are traveling if anything hits the windshield it cracks. I am not talking a chip or little crack either I am talking tiny rock 45 mph crack halfway through the entire windshield. It can’t be that safe of safety glass if a pea gravel smashes it at 45mph. First time it happened we were traveling through a blizzard at 30 mph rock crack the entire windshield….. the Subaru windshield is super expensive and can only be put in at specific places.

3 weeks ago the all of the warning lights came on. Had vehicle towed to dealership. Could not find out what was wrong. Saw there was a lot of carbon build up which was unusual since there is only 26,000 miles on vehicle. After a week a dealership a cleaning took it home. Went back the next day. They inspected and stated it was the spark plugs and needed new fuel injectors. Had replaced. Everything still covered. Picked vehicle up finally after 17 days of it being there. When picking it up the paper work stated the vehicle had cylinder 1 misfires 30-45 times in a 3 hour period. But was assured the vehicle was repaired and fully inspected and 100% safe. Within 24hrs of driving the vehicle. The next morning we drove to school and with after the second light we smelled smoothing rolled windows down and but was sure if it was us. Then had slowed down to turn at the next light to turn to pull over but didn’t get that opportunity before a boom and smoke and flame came and i rushed out of the car and took immediate action and got my 4 year old out of her car seat. Before the whole car was up in flames. I have heard that similar vehicles had similar issues but have had other repairs to deal with it.There was no lights that came on in the vehicle to warn us that something was wrong so thought the smell was from outside. Insurance and the auto maker are inspecting but i had to alert the automaker the dealership wasn’t going to. They stated that the insurance and automaker will just compare notes.

Our windshield has easily chipped and cracked repeatedly. We are having our windshield replaced for the 3rd time since November 2021, and it is March 1, 2023, this does not include the two times we have had chips repaired. Each time was due to a small piece of gravel or rock hitting our windshield while driving. Twice was at 20 MPH passing someone at the same speed. Anything that hits our windshield causes a crack or fracture. It is more expensive because we have the eye assist package. We are terrified of something larger hitting our windshield and potentially going directly through it injuring someone in the car.

Windshield cracked while parked in a line waiting to go through a carwash. Nothing was above the car that could have dropped on the windshield to cause it to crack. I heard a "crack" looked up and could see the crack starting from the edge of the driver's side window - within minutes it was approx 8 - 10 long. Thankfully no safety for me or others but depending upon where the crack was it could (and if it keeps growing will) impair visibility for driving. Not inspected - this occured less than 1 hour ago. No warning sign that it was going to happen. This is my 2nd windshield on this car that just randomly cracked. Last time it started middle of the window, bottom under the hood of the car and went straight up.

In the last 11 months, we have had to replace the front windshield four times due to significant cracks that occurred after a rock hit the windshield (3 times) and one time following a hailstone hit. The cracks do not show up immediately, but about two hours after the incident. The "Eyesight" safety features don't work when this happens. Our driving is in town or on a freeway. We DO NOT do off-road driving or driving on gravel/dirt roads. The windshields have been replaced with Subaru factory windshields and re-calibrated each time. The auto glass repair shop we use believes this cracking problem is a design issue as the glass is steeply angled and the thickness of the glass is thinner. This is our fourth Subaru and we have never had this issue. In the past, a rock hit would just bounce off the windshield or leave a small "star burst" nick that could be filled. I emailed Subaru of America and asked them what, if anything, they were doing to address this issue. I have not received a response to my email, sent over a week ago.

Windshield was hit by two rocks leaving dime sized stars at the base of the windshield. They were low and not in sightline. Have had many cars with same damage on windshield with no issues and driven for years without any change in the glass. When I got home I parked car in garage. The next afternoon when I looked at the windshield, the small stars had cracked in 4 different directions, to a size larger than a basketball. Now I'm forced to replace a windshield that on any other car would be fine.