WINDSHIELD HAS 4 CRACKS/RUNS APPROX 24 INCHES EACH AND CHIPS VERY EASILY. I CONTACTED THE DEALERSHIP AND THEY DIDN'T HAVE ANY WINDSHIELDS TO REPLACE IT WITH. SAFELITE COULDN'T FIND MY CAR'S WINDSHIELD IN THEIR INVENTORY. I EVEN BOUGHT THE POLICY THAT REPLACES THE WINDSHIELD AT NO COST TO ME. I DRIVE WITH A CRACKED WINDSHIELD…
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WINDSHIELD HAS 4 CRACKS/RUNS APPROX 24 INCHES EACH AND CHIPS VERY EASILY. I CONTACTED THE DEALERSHIP AND THEY DIDN'T HAVE ANY WINDSHIELDS TO REPLACE IT WITH. SAFELITE COULDN'T FIND MY CAR'S WINDSHIELD IN THEIR INVENTORY. I EVEN BOUGHT THE POLICY THAT REPLACES THE WINDSHIELD AT NO COST TO ME. I DRIVE WITH A CRACKED WINDSHIELD THAT CAN'T BE FIXED.
NHTSA ODI #11311375
4,600 miles · Feb 24, 2020
Unknown Or Other
WINDSHIELD CRACKED FROM THE BOTTOM WHEN THE HEATER AND DEFROSTER WERE USED TO PREHEAT THE CAR ON COLD MORNING IN THE DRIVEWAY. THERMAL SHOCK FROM THE OUTSIDE VS INSIDE TEMPERATURE CAUSED THE WINDSHIELD TO CRACK UPWARDS AND THEN SPLIT IN BOTH LATERAL DIRECTIONS. COINCIDENTALLY, THE CAR IS NEW AND WAS MAKING A CREAKING NOISE WHEN …
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WINDSHIELD CRACKED FROM THE BOTTOM WHEN THE HEATER AND DEFROSTER WERE USED TO PREHEAT THE CAR ON COLD MORNING IN THE DRIVEWAY. THERMAL SHOCK FROM THE OUTSIDE VS INSIDE TEMPERATURE CAUSED THE WINDSHIELD TO CRACK UPWARDS AND THEN SPLIT IN BOTH LATERAL DIRECTIONS. COINCIDENTALLY, THE CAR IS NEW AND WAS MAKING A CREAKING NOISE WHEN I TURNED TO THE RIGHT WHICH I COULD NOT SOURCE. NOW THE WINDOW IS CRACKED AND THE NOISE IS GONE. TELLS ME THE WINDSHIELD WAS TOO TIGHT AND UNDER STRESS.
NHTSA ODI #11311092
6 miles · Feb 23, 2020
Unknown Or Other
WHILE DRIVING ON A HIGHWAY I NOTICE THAT MY WINDSHIELD GOT CRACKED FOR NO REASON. I JUST PURCHACED MY OUTBACK 5 DAYS AGO BEFORE IT HAPPENED.
NHTSA ODI #11310880
Mileage unknown · Feb 22, 2020
Unknown Or Other
WINDSHIELD
NHTSA ODI #11310744
5 miles · Feb 22, 2020
Unknown Or Other
BOUGHT A NEW CAR WITH A DEFECTIVE WINDSHIELD
NHTSA ODI #11310742
3,400 miles · Jan 31, 2020
Unknown Or Other
THE WINDSHIELD IS TOO FRAGILE. I'VE OWNED THIS CAR FOR LESS THAN 4 MONTHS, HAVE ALREADY HAD MY WINDSHIELD REPLACED ONCE. LITERALLY 2 WEEKS AFTER REPLACEMENT, ANOTHER CRACK. I DIDN'T EVEN HEAR A ROCK HIT THE WINDSHIELD. I WAS DRIVING OFF THE EXIT OF A FREEWAY, NO ONE IN FRONT OF ME, I HEARD A SMALL CRACKING NOISE. I NOTICED A BUL…
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THE WINDSHIELD IS TOO FRAGILE. I'VE OWNED THIS CAR FOR LESS THAN 4 MONTHS, HAVE ALREADY HAD MY WINDSHIELD REPLACED ONCE. LITERALLY 2 WEEKS AFTER REPLACEMENT, ANOTHER CRACK. I DIDN'T EVEN HEAR A ROCK HIT THE WINDSHIELD. I WAS DRIVING OFF THE EXIT OF A FREEWAY, NO ONE IN FRONT OF ME, I HEARD A SMALL CRACKING NOISE. I NOTICED A BULLSEYE CRACK ON THE PASSENGER SIDE. IF THE GLASS CAN'T EVEN SUSTAIN A SMALL ROCK HITTING IT (SO SMALL THAT I DIDNT EVEN HEAR IT HIT THE WINDSHIELD) HOW DOES THIS GLASS HOLD UP IN ACCIDENTS?
NHTSA ODI #11306386
2,500 miles · Jan 11, 2020
Unknown Or Other
FRONT WINDSHIELD SPONTANEOUSLY CRACKED DURING NORMAL DRIVING MODE
NHTSA ODI #11298555
6,200 miles · Jan 7, 2020
Unknown Or Other
THE FRONT WINDSHIELD OF THE CAR CRACKED WHILE THE CAR WAS PARKED IN A PARKING LOT THAT HAD NO TREES OR OBJECTS THAT COULD HAVE HIT IN THE LOCATION IT CRACKED.
NHTSA ODI #11297806
150 miles · Nov 25, 2019
Unknown Or OtherInjury
I EXPERIENCED TWO INCIDENTS WITH THE LIFT GATE ON MY 2020 OUTBACK LIMITED XT WHICH I BELIEVE TO BE SERIOUS SAFETY CONCERNS. THEY BOTH HAPPENED ON 11/23/2019. FIRST INCIDENT: THE CAR WAS IN AN INDOOR PARKING GARAGE, BACKED UP TO THE WALL WITH ABOUT 4 FT OF CLEARANCE BETWEEN THE CLOSED LIFT GATE AND THE WALL. I HAD JUST PUT MY…
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I EXPERIENCED TWO INCIDENTS WITH THE LIFT GATE ON MY 2020 OUTBACK LIMITED XT WHICH I BELIEVE TO BE SERIOUS SAFETY CONCERNS. THEY BOTH HAPPENED ON 11/23/2019. FIRST INCIDENT: THE CAR WAS IN AN INDOOR PARKING GARAGE, BACKED UP TO THE WALL WITH ABOUT 4 FT OF CLEARANCE BETWEEN THE CLOSED LIFT GATE AND THE WALL. I HAD JUST PUT MY 2-YEAR-OLD GRANDSON INTO HIS STROLLER, AND WE WERE BETWEEN THE REAR OF THE CAR AND THE WALL. AS I WAS WHEELING THE STROLLER AWAY FROM THE CAR, THE LIFT GATE AUTOMATICALLY OPENED AND PINNED THE STROLLER AGAINST THE WALL! I WAS NOT TOUCHING THE KEY FOB IN ANY WAY. THE GATE DID NOT IMMEDIATELY SENSE THE OBSTRUCTION, AND IT CONTINUED TO FORCE ITSELF AGAINST THE STROLLER. I HAD TO PUSH FORCEFULLY AGAINST THE LIFT GATE IN ORDER TO FREE MY GRANDSON AND ME. SECOND INCIDENT: AFTER RETURNING TO THE CAR WHICH WAS PARKED AS DESCRIBED IN THE FIRST INCIDENT, THE LIFT GATE FORCEFULLY HIT MY WIFE ON THE HEAD! I HAD RAISED THE GATE, AND AFTER THE GATE WAS ALL THE WAY UP, MY WIFE BENT DOWN TO PUT AN ITEM IN. THE LIFT GATE CAME DOWN ON HER HEAD. SHE WAS IN EXCRUCIATING PAIN! IT HAS BEEN ABOUT 24 HOURS SINCE THIS OCCURRED, AND SHE IS STILL EXPERIENCING HEADACHE, NAUSEA AND BLURRED VISION. WE ARE NOW SEEKING MEDICAL ATTENTION. LATER THAT AFTERNOON I EXPERIMENTED WITH THE GATE, AND IT MALFUNCTIONED THE SAME WAY (2ND INCIDENT) 2 MORE TIMES! AFTER IT WENT UP ALL THE WAY, THE GATE IMMEDIATELY CAME DOWN AUTOMATICALLY! (WITHOUT THE KEY FOB BEING PHYSICALLY CONTACTED IN ANY WAY)
NHTSA ODI #11282381
2,000 miles · Nov 22, 2019
Unknown Or Other
ALL FOUR FRONT VENTS IN DASH BOARD RATTLE WHEN GOING ABOUT 40 MPH ON SLIGHTLY ROUGH SURFACE. ALSO LOUD SOUND THAT SOUNDS LIKE POPCORN POPPING ON PASSENGER SIDE THAT SEEMS TO BE COMING FROM THE PASSENGER CORNER OF THE FRONT WINDSHIELD OR DASH BOARD. THE POPCORN SOUND STARTS WHEN DRIVING AT 65 TO 70 MPH.
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash can increase the risk of injury.
Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Remedy: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Consequence & remedy
Consequence: A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗