We are getting about 24.5 mpg highway on a car that was advertised at 33 mpg highway. We traded in a 2015 outback that did consistently get 32 mpg on the type of driving we do. (mostly Highway). I have taken the car to the dealer where we purchased the vehicle several times but they say the computer shows no problem. They can…
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We are getting about 24.5 mpg highway on a car that was advertised at 33 mpg highway. We traded in a 2015 outback that did consistently get 32 mpg on the type of driving we do. (mostly Highway). I have taken the car to the dealer where we purchased the vehicle several times but they say the computer shows no problem. They cannot conceive that the sensors or the computer might be in error. This 30%reduction in gas mileage will cost us about $600/year. We are winter Texans and drive to Alaska every summer and there is the danger of running out of gas on some of the long stretches on the Alaska highway.
NHTSA ODI #11425376
3,300 miles · Sep 28, 2020
Fuel/propulsion System
DRIVING ON A BUSY ROAD, MADE A STOP AT A LIGHT. WHEN I GOT THE GREEN ARROW TO TURN LEFT, CAR JUST DIED IN THE MIDDLE OF THE INTERSECTION. WAS FORTUNATE, 4 GOOD INDIVIDUALS JUMPED OUT OF THEIR VEHICLES TO PUSH US OUT OF THE INTERSECTION AND AVOID COLLISION WITH ONCOMING TRAFFIC. CALLED SUBARU FOR A TOW. DURING THE 2 HOUR WAIT, TR…
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DRIVING ON A BUSY ROAD, MADE A STOP AT A LIGHT. WHEN I GOT THE GREEN ARROW TO TURN LEFT, CAR JUST DIED IN THE MIDDLE OF THE INTERSECTION. WAS FORTUNATE, 4 GOOD INDIVIDUALS JUMPED OUT OF THEIR VEHICLES TO PUSH US OUT OF THE INTERSECTION AND AVOID COLLISION WITH ONCOMING TRAFFIC. CALLED SUBARU FOR A TOW. DURING THE 2 HOUR WAIT, TRIED TO START A COUPLE OF TIMES WITH NO LUCK. WHEN TOW TRUCK ARRIVED, WAS TO PUT IT IN NEUTRAL, SO ATTEMPTED TO START AGAIN, WHICH IT DID. DROVE IMMEDIATELY TO DEALERSHIP. STAYED THERE FOR 2 AND A HALF WEEKS. THEY REPLACED FUEL PUMP, WHICH IN MY MIND, MAY NOT BE AT THE ROOT OF THE PROBLEM. MY THOUGHTS ARE THAT SOMETHING OVERHEATED, POSSIBLY A CIRCUIT OR SOFTWARE THAT CAUSED THE MALFUNCTION. IT WAS A 95 DEGREE DAY, THE CAR HAD BEEN IDLING FOR ABOUT 20 MINUTES IN A STORE PARKING LOT RIGHT BEFORE THE SHUTDOWN. IN TALKING WITH SUBARU, THEY WILL NOT GIVE ME ROOT CAUSE ONCE THEY DO FURTHER ANALYSIS ON THE PROBLEM. I FEEL AT GREAT RISK THIS CAN HAPPEN AT ANY TIME GOING FORWARD, (IE ON THE INTERSTATE, AT AN INTERSECTION, ETC). I'M HOPING THAT LOGGING THIS INCIDENT WILL HELP OTHER OUTBACK OWNERS KNOW OF THE POTENTIAL DANGER THEY MAY BE IN.
NHTSA ODI #11361540
6,000 miles · Aug 29, 2020
EngineFuel/propulsion SystemService Brakes
WAS DRIVING SUBARU OUTBACK, CAME TO A RED LIGHT AND CAR STOPPED AS IT'S DESIGNED TO DO. WHEN LIGHT TURNED GREEN, CAR STALLED AND NEVER STARTED AGAIN LEAVING ME ON A 3 LANE HIGHWAY CALLED ROUTE 19 IN HUDSON FLORIDA.
NHTSA ODI #11352025
950 miles · Apr 21, 2020
Fuel/propulsion System
WHEN DRIVING MY VEHICLE AROUND 50-70 IT WILL HESITATE AND ACTS LIKE IT WANTS TO STOP. NO WARNING LIGHTS COME ON HAVE TAKING BACK TO THE DEALER. THEY COULDN'T GET IT TO DO THIS. THE VEHICLE IS NOT COLD WHEN THIS HAPPENS. IT CAN BE AFTER I'VE BEEN DRIVING FOR 30 MINUTES OR MORE. THIS HAPPENS ON MAIN ROADS AND HIGHWAYS.
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash can increase the risk of injury.
Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Remedy: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Consequence & remedy
Consequence: A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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