2020 Subaru Outback

•Driver’s window failing to properly and completing retract. This has been particularly troublesome in the bitter cold of Northern Minnesota. On each visit to Subaru I have requested that the window be repaired. All efforts have been unsuccessful. •Battery failure without cause or prior warning signs. On previous visits the Service Center failed to address and resolve the battery problem that I brought. In my most recent visit they referred me to a Legal Settlement action which prevents them from further addressing the battery issue. I brought the vehicle in twice for repair/replacement of the battery. Not resolved. •Eyesight Driver Assist malfunction. Upon presenting the issue, the Service Manager suggested that the cause was sunlight hitting the sensors and he did not work on the issue. Even when I noted that the problem happened in the evening as well as during the daytime, no response. •Check Engine Warning Indicator signifying any number of important malfunctions while also causing Cruise Control, Eyesight, RAB, and other critical, electronic systems to deactivate. More importantly, the Subaru Service Center informed me that there is a life-threatening risk associated with the underlying cause of this Check Engine light appearing, and, consequently, they would not permit me to drive the car from the Service Center until necessary repairs and part replacements were made. I have been waiting over two months for the automobile to be repaired and returned to me. I had previously brought the vehicle in specifically for this issue. At that time the Service Center failed to correct the problem and suggested it would disappear on its own (the warning light would turn off after a number of ignition starts). When I requested that they clearly understand the problem and fix the lighlight warning, the manager refused to continue to work on the vehicle.

The problems I have had or currently have with my vehicle are as follows: 1. On or about November 17, 2022, multiple dash lights, including the check engine light, came on while idling in a parking lot. I turned the engine off for a few minutes and when I restarted the car the lights didn't come back on. I took no further action at that time 2. On November 17, 2022, when starting the engine for the first time that day, numerous lights came on on the dash. The engine was idling and there appeared to be some braking/stuttering not initiated by the driver of the car when it was being driven. The car was returned to our home garage after being driven approximately 1/10 of a mile and another vehicle was driven that day. The Subaru dealer advised to drive the vehicle to his shop in Miami. We took it to Subaru on November 20 and they fixed it that day. The technician said that “The technician completely placed the sensor and told us that the car was fixed. 3. On November 29, 2022, many dash lights, including the check engine light, came on when starting the vehicle for the first time during the day. The engine was more or less idling. The car was driven and the lights eventually went out on their own while running errands. We took the interior to the Subaru dealer. They said the battery would need to be replaced and adjustments made and we returned the Outback to the Subaru dealer on November 29, 2022 for maintenance. They changed the battery and the star/stop and returned the car 3 days later 4. You were driving on the interstate when you started to brake accidentally. This occurred on southbound I-95 just north of boca raton with 2 children in the car as passengers. All the dash lights came on including the check engine light. Less than 10 seconds later, the car began to brake against the driver's will. The interior slowed to 20 mph in less than 100 yards. The vehicle continued to resist my attempts to accelerate.

the car brake, with the foot on the gas all the lights came on and it stopped on the street (traffic being stuck) it's a car safety problem it can cause a serious accident if I end up on I-95, if something happens to me they will be responsible for it I have everything the records and photos of everything that happened to the car Check . what happens to that car with the same failures over and over again in 2 months 3 time on the dealer with the same problem I buy this car on October 2022 and over and over again the same problem

On Saturday 12/10/2022 at approximately 5PM, I was driving my 2020 Subaru Outback on the left lane of a highway in South Miami at a speed of 65+ miles per hour when the vehicle lost all power. The vehicle’s Eye Sight" system alerted me to "Keep your eyes on the road”, then all of the instrumentation on the dashboard lit up. I was able to maneuver my vehicle through traffic to the relative safety of the right shoulder of the highway. I tried to restart the engine and that was a futile effort. The electrical failure in the vehicle also impacted the hazard lights and now my car was engulfed in darkness on the highway, making a bad situation even worse. I contacted Subaru Starlink and they promised a tow truck within in an hour but later revised the estimate to 11PM. Meanwhile there are 4 women occupants in my vehicle and all are in our 60's. Subaru could not and would not provide us safe transportation off the highway at that time of night due to "liability issues". In the end, I was able to secure my own tow truck and transported my car to a Subaru dealership and transported myself and my passengers to safety. The Subaru dealer informed me that my experience is a known issue with Subaru and that the root cause is a defective valve. This valve is on back order and its availability is impacted by supply chain issues. My car remains at the dealership and I have been provided with a loaner vehicle in the interim. There is no ETA on the repair or when I will have my car back.

Vehicle just quit running going down the road called roadside assistance after approximately two plus hours no help policeman comes along and said need to move car so he called a tow service and within minutes tow truck comes and tows my vehicle to Subaru dealership in Des Moines Ia. This happened last Sunday come Monday morning I get a call about my car they look into the problem told me I had a bad thermal control valve and parts would not be here until December. I asked if I could have it towed to dealership in Bellevue Nebraska where I live they said call Subaru of America and I did I explained the situation to them and they gave me a case number then said they would call the next day it didn’t happen called them back and they say working on it we’ll it’s been a week and still no call back and I don’t know where the car is I feel I’m being blown off

The contact owns a 2020 Subaru Outback. The contact stated while driving 30 MPH, the vehicle began to jerk and then stalled. The check engine warning light and several unknown warning lights were illuminated. The contact was unable to veer to the side of the road. The contact was able to restart the vehicle and continued driving; however, the failure reoccurred that same day. The contact veered to the side of the road and restarted the vehicle. The contact was able to drive to her residence; however, the failure persisted. The vehicle was towed to the dealer where it was diagnosed that the Engine Control Module (ECM) was malfunctioning. The dealer reset the warning lights; however, the failure had recurred more increasingly. The vehicle was then towed to a second dealer, Subaru of Pembroke Pines (16100 Pines Blvd, Pembroke Pines, FL 33027) where the fuel pump and high-pressure fuel pump were replaced; however, the failure persisted. The dealer then replaced the Engine Control Module (ECM). The vehicle was not fixed and remained at the dealer since July 12, 2022. The manufacturer was notified of the failure and followed up with the dealer. The contact was awaiting a call back from the manufacturer. A case was opened. The failure mileage was approximately 9,846.

1.car accelerated on its own—very scary. (Took the car to Cochran Subaru of Monroeville, but they said nothing was found wrong.) 2. The very next day, the real door would not latch and car would not lock. I reported these two issues to 1-800-SUBARU3. My case # is: 220610-163479 3. we did a “software” update bc we received a recall notice—it was completed at Cochran Subaru of Monroeville sometime in the fall of 2021, in March of 2022 while on vacation in Fla, the radio BLARED on its own, then stopped working altogether for a week or so—then just started working again.

On 3 separate occasions, my transmission has switched from automatic mode to manual “Auto-stick” mode on its own with no input from me. There were no warning lamps or error messages, and the gearshift was still firmly in Drive. This has resulted in 3 near-miss accidents because the car landed in 1st gear even though I was going about 30 mph each time. From my experience driving manual transmission vehicles, I know what happens when a moving vehicle is suddenly jammed into 1st gear—it comes to an immediate, violent stop. On all 3 occasions, I was lucky not to have other cars behind me. But I know I won’t be so lucky forever. Sooner or later, I will be rear-ended when this happens. I have taken the car to the dealership twice for inspection. They told me that they had never heard of nor seen any vehicle doing what I described. Technicians drove it 7 miles and reported no incidents. I knew it was unlikely to happen on command since it has occurred 3 times in 32,000 miles. They told me that Subaru requires dealerships to reproduce issues before undertaking any repairs. Therefore, they returned the vehicle and told me that it absolutely could NOT change modes unless I had bumped or moved the gearshift. Less than 2 weeks later, the defect happened for the third time. I returned to the dealership and insisted they look further into the problem. I involved the Service Dept manager so that my complaint might be taken more seriously. There is an open recall on the transmission for slipping but they said the 2 issues were unrelated. This time they kept the car for a week and drove it 46 miles. They connected a diagnostic computer to the transmission while driving it. But again, I was told since they witnessed no problems, they could do nothing more. I showed them a blog on Edmunds.com from Subaru owners reporting this exact issue beginning in 2011. Owners have taken this to Subaru many times but new cars still do this. Please help. I’m at my wit’s end. Thank you.

3 weeks ago the all of the warning lights came on. Had vehicle towed to dealership. Could not find out what was wrong. Saw there was a lot of carbon build up which was unusual since there is only 26,000 miles on vehicle. After a week a dealership a cleaning took it home. Went back the next day. They inspected and stated it was the spark plugs and needed new fuel injectors. Had replaced. Everything still covered. Picked vehicle up finally after 17 days of it being there. When picking it up the paper work stated the vehicle had cylinder 1 misfires 30-45 times in a 3 hour period. But was assured the vehicle was repaired and fully inspected and 100% safe. Within 24hrs of driving the vehicle. The next morning we drove to school and with after the second light we smelled smoothing rolled windows down and but was sure if it was us. Then had slowed down to turn at the next light to turn to pull over but didn’t get that opportunity before a boom and smoke and flame came and i rushed out of the car and took immediate action and got my 4 year old out of her car seat. Before the whole car was up in flames. I have heard that similar vehicles had similar issues but have had other repairs to deal with it.There was no lights that came on in the vehicle to warn us that something was wrong so thought the smell was from outside. Insurance and the auto maker are inspecting but i had to alert the automaker the dealership wasn’t going to. They stated that the insurance and automaker will just compare notes.

The EyeSight system will randomly not load at times and need to be reset for Rear Automatic Braking and other EyeSight safety features to become available. This usually only occurs within 30 seconds of engine startup but always occurs when plugging in a phone with Android Auto (a phone with Apple Car Play has never been used for verification). Warning message is displayed on driver's side message center stating EyeSight, RAB, and other safety features are not available. Reproduction of problem is difficult as it seems random.