VEHICLE DIES AND HAS TO BE JUMPED EVERY TIME WE START IT. HAS BEEN ONGOING ISSUE SINCE 3/2020, AND HAS BEEN GETTING PROGRESSIVELY WORSE.
2020 Subaru Outback
Owner reports · Recalls · Investigations
More warning signs than most Outback years
Owner complaints for the 2020 Subaru Outback are substantially higher than the model-year median of 207.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Outback years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
443 reports with mileage · 453 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Visibility/wiper. Review the 313 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 258 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
258 reportsMY OUTBACK WAS 2 MONTHS OLD WITH ~7900 MILES ON IT WHEN IT FAILED TO START DUE TO A DEAD BATTERY. I HAD LAST DRIVEN THE CAR 2 DAYS PRIOR. I ATTEMPTED TO JUMP WITH MY OTHER CAR & COULD NOT. ROADSIDE ASSISTANCE WAS ABLE TO JUMP START THE CAR. ROADSIDE ASSISTANCE SAID IT WAS HIS 20TH SUBARU OF THE DAY! GIVEN THE CLASS-ACTION LAWSUI…
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MY OUTBACK WAS 2 MONTHS OLD WITH ~7900 MILES ON IT WHEN IT FAILED TO START DUE TO A DEAD BATTERY. I HAD LAST DRIVEN THE CAR 2 DAYS PRIOR. I ATTEMPTED TO JUMP WITH MY OTHER CAR & COULD NOT. ROADSIDE ASSISTANCE WAS ABLE TO JUMP START THE CAR. ROADSIDE ASSISTANCE SAID IT WAS HIS 20TH SUBARU OF THE DAY! GIVEN THE CLASS-ACTION LAWSUIT AND THE ONGOING ISSUES OF UNDERSIZED BATTERIES, I ELECTED TO INSTALL A LARGER BATTERY IN THE CAR.
I HAVE HAD THE CAR FOR ONLY THREE MONTHS, AND THE ENGINE HAS FAILED TO START >5 TIMES, WHILE STATIONARY. I HAVE HAD TO GET SEVERAL JUMP STARTS, AND THE BATTERY WILL RUN AGAIN FOR A FEW DAYS OR WEEKS BEFORE SEEMING TO DIE AGAIN. I TOOK THE CAR TO AN AUTOSHOP AND THEY SAID THE BATTERY SEEMED FINE TO THEM, BUT THE CAR CONTINUES TO …
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I HAVE HAD THE CAR FOR ONLY THREE MONTHS, AND THE ENGINE HAS FAILED TO START >5 TIMES, WHILE STATIONARY. I HAVE HAD TO GET SEVERAL JUMP STARTS, AND THE BATTERY WILL RUN AGAIN FOR A FEW DAYS OR WEEKS BEFORE SEEMING TO DIE AGAIN. I TOOK THE CAR TO AN AUTOSHOP AND THEY SAID THE BATTERY SEEMED FINE TO THEM, BUT THE CAR CONTINUES TO HAVE FAILURES WITH STARTING THE ENGINE. I HAVE HAD SAFETY FEATURES DYSFUNCTION WHILE I WAS DRIVING, AND ONE OF THEM LED TO AN ACCIDENT WHILE DRIVING ON THE HIGHWAY. I HAVE BEEN STRANDED A FEW TIMES, AND LOST HOURS FROM MY JOB.
I HAVE OWNED MY 2020 SUBARU OUTBACK FOR ONLY 2 MONTHS. MY CAR WILL NOW NOT START. AFTER JUMPING THE VEHICLE/ CHARGING THE BATTERY, IT WILL START AGAIN AND THEN SHUT BACK OFF. THERE APPEARS TO BE AN ELECTRICAL ISSUE THAT IS CAUSING MY BATTERY TO DRAIN VERY RAPIDLY. CHANGING THE BATTERY DOES NOT FIX THE PROBLEM. FIXING THE ELECTRI…
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I HAVE OWNED MY 2020 SUBARU OUTBACK FOR ONLY 2 MONTHS. MY CAR WILL NOW NOT START. AFTER JUMPING THE VEHICLE/ CHARGING THE BATTERY, IT WILL START AGAIN AND THEN SHUT BACK OFF. THERE APPEARS TO BE AN ELECTRICAL ISSUE THAT IS CAUSING MY BATTERY TO DRAIN VERY RAPIDLY. CHANGING THE BATTERY DOES NOT FIX THE PROBLEM. FIXING THE ELECTRICAL ISSUE IS THE ONLY SOLUTION. SUBARU HAS THIS PROBLEM WITH OUTBACKS AND ASCENTS FROM 2017 TO 2020 AND NEEDS TO ISSUE A RECALL.
I HAVE LESS THAN 100 MILES ON MY 2020 SUBARU OUTBACK AND AM HAVING SERIOUS BATTERY ISSUES. I HAD DRIVEN THE VEHICLE ON A FRIDAY AND THEN WENT TO START IT ON THE FOLLOWING MONDAY AND THE BATTERY WAS DEAD. I CALLED OUT THE SUBARU STARLINK ROADSIDE ASSISTANCE TO GET THE BATTERY JUMP-STARTED, WHICH THEY DID AND I LET THE CAR RUN FOR…
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I HAVE LESS THAN 100 MILES ON MY 2020 SUBARU OUTBACK AND AM HAVING SERIOUS BATTERY ISSUES. I HAD DRIVEN THE VEHICLE ON A FRIDAY AND THEN WENT TO START IT ON THE FOLLOWING MONDAY AND THE BATTERY WAS DEAD. I CALLED OUT THE SUBARU STARLINK ROADSIDE ASSISTANCE TO GET THE BATTERY JUMP-STARTED, WHICH THEY DID AND I LET THE CAR RUN FOR AN ADDITIONAL TEN OR SO MINUTES TO HELP IT TO CONTINUE RECHARGING. THAT EVENING I ATTEMPTED TO START THE VEHICLE TO PARK IN THE GARAGE FOR THE EVENING AND THE BATTERY WAS DEAD, AGAIN. I NEED TO GET THE BATTERY RESTARTED, AGAIN, BUT I AM WORRIED THAT THIS WILL CONTINUE HAPPENING (CHRONIC). DO I TAKE IT 50 MILES TO THE NEAREST DEALERSHIP TO REPLACE THE BATTERY, ONLY TO HAVE THE REPLACEMENT BATTERY DO THE SAME THING? OR DO I REPLACE THE BATTERY WITH ANOTHER VENDOR?
TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. THE CONTACT STATED THAT UPON APPROACHING HIS DRIVEWAY, THE CONTACT HAD DEPRESSED THE BRAKE PEDAL AND COMPLETELY STOPPED HIS VEHICLE. THE STOP START FEATURE ACTIVATED AUTOMATICALLY AND THE CONTACT EXITED THE VEHICLE TO CHECK HIS MAILBOX. UPON RETRIEVING HIS MAIL, THE CONTACT TURNED AROU…
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TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. THE CONTACT STATED THAT UPON APPROACHING HIS DRIVEWAY, THE CONTACT HAD DEPRESSED THE BRAKE PEDAL AND COMPLETELY STOPPED HIS VEHICLE. THE STOP START FEATURE ACTIVATED AUTOMATICALLY AND THE CONTACT EXITED THE VEHICLE TO CHECK HIS MAILBOX. UPON RETRIEVING HIS MAIL, THE CONTACT TURNED AROUND TO ENTER HIS VEHICLE AND THE VEHICLE WAS GONE. UPON LOOKING FOR HIS VEHICLE, THE CONTACT DISCOVERED THAT THE VEHICLE HAD INDEPENDENTLY DRIVEN 280 FEET AND HAD COLLIDED INTO A TREE. THE AIR BAGS DEPLOYED UPON IMPACT. THE SHERIFF'S DEPARTMENT WAS NOTIFIED BUT NO POLICE REPORT WAS FILED DUE TO THE ACCIDENT HAPPENING ON PRIVATE PROPERTY. NO INJURIES WERE REPORTED AS A RESULT OF THE FAILURE. DUE TO THE ACCIDENT, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT REMAINED IN THEIR POSSESSION. THE DEALER NOR THE MANUFACTURER HAVE YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 294.
08/02/2020 SUNDAY MORNING AT 4133 MILES OUR BRAND NEW 2020 SUBARU OUTBACK THAT WE HAD FOR 1 MONTH, WOULD NOT START FROM THE CHURCH PARKING LOT. WE HAD A COMPANY JUMP START US, DROVE AROUND FOR AN HOUR AND THEN WENT HOME. WE PARKED IT AT HOME SUNDAY AFTERNOON WHERE IT STAYED UNTIL 2 DAYS LATER. 8/04/2020 TUESDAY MORNING AT 8AM I…
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08/02/2020 SUNDAY MORNING AT 4133 MILES OUR BRAND NEW 2020 SUBARU OUTBACK THAT WE HAD FOR 1 MONTH, WOULD NOT START FROM THE CHURCH PARKING LOT. WE HAD A COMPANY JUMP START US, DROVE AROUND FOR AN HOUR AND THEN WENT HOME. WE PARKED IT AT HOME SUNDAY AFTERNOON WHERE IT STAYED UNTIL 2 DAYS LATER. 8/04/2020 TUESDAY MORNING AT 8AM I WENT TO START IT TO TAKE MY CAT TO THE VET AND IT WOULD NOT START. WE HAD TO USE A A RIDE SERVICE BECAUSE OF TIME CONSTRAINTS. 8/5/2020 WEDNESDAY WE HAD THE SAME COMPANY COME BACK OUT AND JUMP START US AGAIN. WE DROVE STRAIGHT TO THE DEALERSHIP SERVICE. WE REFUSED TO LEAVE WITH THE CAR UNTIL THEY DID SOMETHING. THEY FOUND A PARASITIC DRAW REPLACED THE BATTERY. I DOUBT THE UNDERLINING ISSUE HAS BEEN RESOLVED. THEY REPLACED A BRAND NEW BATTERY AT JUST 4,155 MILES ON A BRAND NEW 2020 SUBARU OUTBACK.
MY RADAR DETECTOR REREADS BATTERY VOLTAGE AND WHEN U WAS DRIVING DOWN THE HIGHWAY, I NOTICED THE BATTERY VOLTAGE DROPPED FROM 14.4V TO 12V WHEN EVER THE ACCELERATOR PEDAL WAS DEPRESSED. TURNING ON THE HEADLIGHTS, WIPERS OR HEATER WHILE DEPRESSING THE ACCELERATOR WILL CAUSE TO VOLTAGE TO GO BACK TO 14.4V. I DO HAVE VIDEOS SHOWING…
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MY RADAR DETECTOR REREADS BATTERY VOLTAGE AND WHEN U WAS DRIVING DOWN THE HIGHWAY, I NOTICED THE BATTERY VOLTAGE DROPPED FROM 14.4V TO 12V WHEN EVER THE ACCELERATOR PEDAL WAS DEPRESSED. TURNING ON THE HEADLIGHTS, WIPERS OR HEATER WHILE DEPRESSING THE ACCELERATOR WILL CAUSE TO VOLTAGE TO GO BACK TO 14.4V. I DO HAVE VIDEOS SHOWING THIS ISSUE. I NOTICED A LOT OF PEOPLE ON LINE THAT DO A LOT OF CITY DRIVING ARE COMPLAINING ABOUT DEAD BATTERIES. MY RESULTS SHOWS THAT THE CHARGING SYSTEM HAS AN ISSUE, SINCE THE BATTERY VOLTAGE SHOULD NEVER GO TO 12V WITH THE ENGINE RUNNING. THE VIDEO WAS TAKEN WITH MY CELLL PHONE WITH THE EXTENSION OF .MOV AND THEREFORE I CAN'T UPLOAD IT USING THIS APP.
ELECTRICAL ISSUES, FLICKERING INTERIOR AND EXTERIOR LIGHTS, UNABLE TO UNLOCK/ LOCK DOORS. CAR WON'T START, DEAD BATTERY
BATTERY DIED AND DID NOT RESPOND TO A JUMP. HAD BEEN DRIVEN MAYBE 2 OR 3 DAYS A WEEK FOR SHORT DISTANCES (20 MILES RT) DUE TO QUARANTINE. DEALERSHIP HAS NOT BEEN HELPFUL IN RESOLVING THE ISSUE, DESPITE THE WARRANTY ON THE BATTERY.
Official recalls
624V227000 · Air Bags:sensor:occupant Classification:front Passenger
Mar 22, 2024
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash can increase the risk of injury.
Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
22V485000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm); Power Train:driveline:chain/belt
Jul 8, 2022
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
21V955000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm); Power Train:driveline:chain/belt
Dec 9, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
21V587000 · Fuel System, Gasoline:delivery:fuel Pump
Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
20V766000 · Back Over Prevention:display Function
Dec 10, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Remedy: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
19V664000 · Service Brakes, Hydraulic:pedals And Linkages
Sep 18, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Consequence & remedy
Consequence: A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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