Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
3730–25K
7725–50K
1050–75K
575–100K
4100–150K
0150K+
469 reports with mileage · 564 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 363 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility/wiper. Review the 326 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility. Review the 63 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
24 crash reports2 fire reports12 injury reports
What owners actually said
1,033 reports
4,500 miles · Feb 5, 2020
Service BrakesCrash
ON THE EVENING OF DECEMBER 23, 2019 I HIT A DEER GOING APPROXIMATELY 25 MILES/HOUR. THE DEER DARTED OUT IN FRONT OF. I DID NOT HAVE TIME TO TAKE MY FOOT OFF THE GAS. HOWEVER, THE AUTO-BRAKING FUNCTION ON THE CAR INITIATED. THE COLLISION DID DAMAGE TO THE FRONT GRILL AREA AND RIGHT FRONT QUARTER PANEL. THE AIR BAGS (DRIVER'S AND …
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ON THE EVENING OF DECEMBER 23, 2019 I HIT A DEER GOING APPROXIMATELY 25 MILES/HOUR. THE DEER DARTED OUT IN FRONT OF. I DID NOT HAVE TIME TO TAKE MY FOOT OFF THE GAS. HOWEVER, THE AUTO-BRAKING FUNCTION ON THE CAR INITIATED. THE COLLISION DID DAMAGE TO THE FRONT GRILL AREA AND RIGHT FRONT QUARTER PANEL. THE AIR BAGS (DRIVER'S AND SIDE CURTAINS) DEPLOYED. AFTER THE COLLISION AND INITIAL AUTO-BRAKING, I LOST ALL ABILITY TO BRAKE USING THE BRAKE PEDAL. THE CAR CONTINUED FOR APPROXIMATELY ANOTHER QUARTER MILE BEFORE COMING TO A STOP. BEFORE THE CAR CAME TO A STOP, I JUMPED/ROLLED OUT OF THE CAR BECAUSE I WASN'T SURE IF THE CAR WAS ON FIRE. THE WHITE DUST AND SMELL (FROM AIR BAGS) HAD ME CONCERNED. MY MAJOR CONCERN NOW IS THAT I LOST NORMAL BRAKING ABILITY. THIS SHOULD BE LOOKED AT. THE PENNSYLVANIA STATE POLICE REPORT NUMBER IS PA 2019-1706182. INSURANCE COVERAGE WAS BY NATIONWIDE. MY CALIM NUMBER IS 022305-GK. THE CAR IS BEING REPAIRED BY CAR CARE COLLISION IN HONESDALE, PA.
NHTSA ODI #11307342
5,100 miles · Feb 5, 2020
Visibility/wiper
I WAS DRIVING INTO WORK ON A SMOOTH ROAD IN CLEAR CONDITIONS WHEN I HEARD A POP. WINDSHIELD HAD A LARGE STAR BUST AND CRACK SPREADING FROM THE CENTER. NOTHING HIT THE WINDSHIELD. THERE WEREN'T ANY EXTREME TEMPS (IT WAS ABOUT 60 DEGREES OUT) AND I DIDN'T HAVE THE HEAT OR AC ON.
NHTSA ODI #11307185
6,600 miles · Jan 30, 2020
Structure
I GOT INTO MY CAR THAT WAS PARKED IN MY DRIVEWAY AND NOTICED A LARGE CRACK IN MY WINDSHIELD ON THE DRIVER'S SIDE. IT WAS NOT THERE THE NIGHT BEFORE AND THERE WAS NO IMPACT TO MY WINDSHIELD. SINCE THEN THE CRACK HAS SPREAD ABOUT 1/3 OF THE WAY ACROSS THE WINDSHIELD. AGAIN, SPONTANEOUSLY WITH NO IMPACT.
NHTSA ODI #11306184
11,000 miles · Jan 29, 2020
Visibility/wiper
CRACK IN WINDSHIELD AFTER BEING HIT BY BIRD DROPPING JUST ABOVE THE REAR VIEW MIRROR. CRACK SPREAD TO 6-8 INCHES AND NEEDS TO BE REPLACED.
NHTSA ODI #11302734
6,000 miles · Jan 22, 2020
Electrical System
CAR BATTERY COMPLETELY DRAINED AFTER SITTING OVER NIGHT IN GARAGE. NO ELECTRICAL LEFT ON TO CAUSE DRAINAGE, CAR WAS LOCKED AFTER USE. APPROX 6K MILES ON VEHICLE, NO PRIOR INDICATION OF BATTERY FAILURE.
NHTSA ODI #11301271
15,000 miles · Jan 22, 2020
Visibility/wiper
I WAS DRIVING DOWN THE HIGHWAY AND MY WINDSHIELD CRACKED ON THE BOTTOM LEFT OR DRIVERS SIDE. THERE WAS NO IMPACT ON THE WINDSHIELD OF ANY KIND. NO TRAFFIC AND SMOOTH HIGHWAY. TEMP WAS AROUND 66 DEGREES. STARTED OUT AS A 5 INCH CRACK FROM THE BOTTOM UP AND HAD A VERY SMALL DIVOT. THEN SPREAD TO A 10 INCH CRACK VERY QUICKLY. I CAL…
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I WAS DRIVING DOWN THE HIGHWAY AND MY WINDSHIELD CRACKED ON THE BOTTOM LEFT OR DRIVERS SIDE. THERE WAS NO IMPACT ON THE WINDSHIELD OF ANY KIND. NO TRAFFIC AND SMOOTH HIGHWAY. TEMP WAS AROUND 66 DEGREES. STARTED OUT AS A 5 INCH CRACK FROM THE BOTTOM UP AND HAD A VERY SMALL DIVOT. THEN SPREAD TO A 10 INCH CRACK VERY QUICKLY. I CALLED THE DEALERSHIP AND THEY SAID CRACK WAS CAUSED BY OUTSIDE FORCE DUE TO THE TINY DIVOT. THEY SAY THE ONLY WAY FOR A DIVOT IS IMPACT WITH A OUTSIDE FORCE. THAT IS NOT A TRUE STATEMENT. A SMALL DIVOT CAN OCCUR FROM A STRESS CRACK OF FROM SPONTANEOUSLY CRACKING. THE EYESIGHT TECHNOLOGY DOES NOT WORK WITH ANY OTHER WINDSHIELD, YOU MUST BUY THE FACTORY WINDSHIELD. I DO NOT FEEL SAFE DRIVING MY CAR WITH A SUBPAR WINDSHIELD. PLEASE HELP IN THIS VERY SERIOUS SAFETY ISSUE BEING IGNORED BY SUBARU. I HAVE ZERO CONFIDENCE IN THE NEW WINDSHIELD. THIS NEEDS TO BE ADDRESSED.
NHTSA ODI #11301178
15,950 miles · Jan 22, 2020
Visibility/wiper
WINDSHIELD CRACKED ABOUT 10 INCHES WHILE DRIVING IN COLD WEATHER WITH NO APPARENT REASON WHILE DRIVING ABOUT 55 MPH ON HIGHWAY WITH DEFROST ON
NHTSA ODI #11301019
8,000 miles · Jan 21, 2020
Visibility/wiper
WE BOUGHT OUR OUTBACK NEW IN JUNE OF 2019 AND IN THE PAST 6 MONTHS HAVE EXPERIENCED 2 CRACKS IN OUR WINDSHIELD DESPITE EVER BEING HIT WITH A ROCK OR OTHER DEBRIS. BOTH CRACKS APPEARED AFTER BEING PARKED OVER NIGHT.
NHTSA ODI #11300697
28,000 miles · Jan 16, 2020
Visibility/wiper
WINDSHIELD CRACKED FROM LEFT INSIDE LOWER PASSENGER SIDE. VEHICLE WAS DRIVING DOWN ROAD. I DID NOT SEE ANYTHING HIT THE WINDSHIELD. IT IMMEDIATELY MADE AN S SHAPED CRACK
NHTSA ODI #11299970
10,000 miles · Jan 14, 2020
Visibility/wiper
WINDSHIELD CRACKED WHILE PARKED IN OUR GARAGE, FOR NO APPARENT REASON. CRACK IS WITHIN VISUAL FIELD OF CARS SAFETY-RELATED OBSTACLE DETECTION SYSTEM CAMERAS.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Consequence & remedy
Consequence: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Consequence & remedy
Consequence: In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the vehicles and repair or repurchase the vehicle, as necessary, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUH-93.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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