Electrical System. Review the 363 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility/wiper. Review the 326 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility. Review the 63 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

24 crash reports2 fire reports12 injury reports

What owners actually said

1,033 reports

Mileage unknown · Mar 15, 2020

Visibility/wiper

SMALL CHIP IN WINDSHIELD ON HIGHWAY TURNED INTO LARGE CRACK REQUIRING WHOLE WINDSHIELD TO BE REPLACED AND VISION SYSTEM RECALIBRATED.

NHTSA ODI #11318158

18,000 miles · Mar 14, 2020

Visibility/wiper

WAS DRIVING DOWN THE ROAD IN CASTLE ROCK CO. NOTHING HIT BY WINDSHIELD OR ANYTHING. NEXT THING I KNOW. LARGE CRACK IS FORMING FROM THE BOTTOM LEFT OF THE WINDSHIELD FROM THE EDGE.

NHTSA ODI #11318072

2,000 miles · Mar 14, 2020

Visibility/wiper

THREE WEEKS AFTER I PURCHASED THIS CAR BRAND NEW THE WINDSHIELD CRACKED AND HAD TO BE REPLACED.

NHTSA ODI #11318067

Mileage unknown · Mar 13, 2020

Visibility/wiper

I WAS DRIVING ON THE HIGHWAY AND HEARD A CRACK, THEN SAW A LARGE CRACK ON MY WINDSHIELD! AFTER THE CAR HAD BEEN PARKED, THE CRACK CONTINUED TO SPREAD.

NHTSA ODI #11317937

Mileage unknown · Mar 13, 2020

Visibility/wiper

I WAS DRIVING ON THE HIGHWAY AND A LITTLE PEBBLE HIT MY WINDSHIELD LEAVING A SMALL CHIP (SMALLER THAN THE SIZE OF A DIME). I PARKED THE CAR AND WITHIN AN HOUR, THIS CHIP KEPT GROWING INTO A LARGE CRACK. OVER ONLY A COUPLE DAYS IT HAD SPREAD TO CRACK ALL OVER THE ENTIRE WINDSHIELD.

NHTSA ODI #11317936

11,000 miles · Mar 13, 2020

Unknown Or Other

WINDSHIELD CRACKED, FOR NO APPARENT REASON, WHILE PARKED IN MY DRIVEWAY, AND HAD TO BE REPLACED.

NHTSA ODI #11317899

13,000 miles · Mar 11, 2020

Visibility/wiper

CAME OUT OF WORK TO FIND A LARGE CRACK IN MY WINDSHIELD THAT WASN'T THERE WHEN I GOT TO WORK. NOW HAVE TO HAVE WINDSHIELD REPLACE AND EYESIGHT CAMERAS RECALIBRATED.

NHTSA ODI #11317614

22,000 miles · Mar 11, 2020

Visibility/wiper

Read full complaint

JUST PUT IN A COMPLAINT ON 3/6/20 FOR A WINDSHIELD PROBLEM ON OUR 2019 SUBARU OUTBACK. WHILE DRIVING TODAY, FOUR CHIPS APPEARED ON WINDSHIELD AFTER DRIVING PAST WORK BEING DONE ON THE ROAD. DIDN'T EVEN HEAR OR SEE ANYTHING TOUCH THE WINDSHIELD. GOING BACK TO SAFELITE WHERE A NEW WINDSHIELD WAS INSTALLED LAST MONTH. THIS IS NOT A SAFELITE ISSUE, BUT A DEFECT IN SUBARU GLASS FOR THE OUTBACK. I'VE BEEN DRIVING FOR 38 YEARS AND ONLY DROVE GM CARS BEFORE THIS AND ONLY HAD 1 WINDSHIELD REPLACED AFTER AN ACCIDENT NEVER BECAUSE OF A PEBBLE HITTING IT THERE ARE ARTICLES ABOUT THE DEFECTIVE GLASS ONLINE AND LAWSUITS, BUT SUBARU DOESN'T WANT TO TAKE RESPONSIBILITY FOR THIS. MAYBE IT'S TIME FOR ANOTHER LAWSUIT OR GET RID OF THE CAR NOW. CAN'T AFFORD A NEW WINDSHIELD EVERY MONTH.

NHTSA ODI #11317606

8,000 miles · Mar 11, 2020

Electrical System

PROBLEM: KEYLESS PUSHBUTTON START. WOULD NOT START CAR ON VACATION. VEHICLE MANUAL VERY CONFUSING. AFTER SEVERAL NERVE RACKING MINUTES (1/2 TO 45 MINUTES OF TRYING). NO OTHER WAY KNOWN TO START CAR. THIS WAS NOT A BATTERY ISSUE! VEHICLE WAS STATIONARY AFTER FUELING UP AT GAS STATION.

NHTSA ODI #11317497

1,800 miles · Mar 7, 2020

Visibility/wiper

WINDSHIELD SUDDENLY CRACKED WHILE DRIVING DOWN I-17 AT NO TIME DID I HEAR/SEE A ROCK STRIKE THE WINDSHIELD.

NHTSA ODI #11316701

Official recalls

21V587000 · Fuel System, Gasoline:delivery:fuel Pump

Jul 29, 2021

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

20V218000 · Fuel System, Gasoline:delivery:fuel Pump

Apr 16, 2020

Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.

Consequence & remedy

Consequence: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.

Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.

19V493000 · Structure

Jun 26, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.

Consequence & remedy

Consequence: In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.

Remedy: Subaru will notify owners, and dealers will inspect the vehicles and repair or repurchase the vehicle, as necessary, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUH-93.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.

Go deeper into Subaru Outback problems

Subaru Outback transmission problems →Subaru Outback electrical problems →