2019 Subaru Outback

RECEIVED TWO CHIPS IN THE WINDSHIELD - ONE IN THE FIRST TWO DAYS OF OWNING THE CAR AND ANOTHER ONE TWO WEEKS AFTER. BOTH CHIPS OCCURRED AT MODERATE SPEEDS - ONE ON A FREEWAY ENTRANCE RAMP AND THE OTHER ON A FREEWAY EXIT RAMP. THE CHIPS SEEMED TO HAVE BEEN CAUSED QUITE EASILY WITH MINIMAL IMPACT. THERE HAVE BEEN NO FURTHER CHIPS SINCE NOR HAVE THE EXISTING CHIPS BEEN REPAIRED OR CRACKED YET. *TR

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THERE WERE MULTIPLE CRACKS ON HIS WINDSHIELD. THE VEHICLE WAS TAKEN TO WEBSTER GROVES SUBARU (7982 BIG BEND BLVD, WEBSTER GROVES, MO 63119) ON TWO OCCASIONS TO HAVE THE WINDSHIELD REPAIRED FOR VARIOUS CRACKS. AFTER THE WINDSHIELD WAS REPAIRED, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

CAR WILL NOT RESTART AFTER BEING TURNED OFF. HAPPENS RANDOMLY. AFTER THE CAR SITS FOR A WHILE (HOUR OR MORE) THE CAR RESTARTS NORMALLY. IT ACTS LIKE A DEAD BATTERY, BUT ONLY SOMETIMES. THE TURN OFF PERIOD COULD BE AS BRIEF AS 2 MINUTES. I PURCHASED THE CAR AS A CERTIFIED PRE-OWNED FROM A DEALERSHIP IN BOISE LARRY H MILLER SUBARU AND ONLY HAD THE CAR FOR 4 DAYS BEFORE THIS HAPPENED. IT'S NOW AT THE DEALER. CAR HAS 12,000 MILES ON IT WHEN THIS HAPPENED. *TR

FOR THE SECOND TIME IN LESS THAN A YEAR THE WINDSHIELD CRACKED AND RAN ACROSS THE WINDSHIELD. UNKNOWN WHAT CAUSED THE CRACK AS WE DIDN'T NOTICE ROAD DEBRIS HITTING THE WINDSHIELD. THE 1ST TIME THE WINDSHIELD CRACKED TOP PASSENGER SIDE AND THE CAR WAS MOVING ALONG THE HWY AND WE NOTICED A RUN FROM THE TOP OF THE WINDSHIELD THAT RAN ACROSS THE PASSENGER SIDE. CAR HAD 4000 MILES. WINDSHIELD WAS REPLACED. THE SECOND TIME, THE CAR WAS STATIONARY WHEN WE NOTICED A CRACK AT THE TOP MIDDLE OF THE WINDSHIELD THAT STARTED TO RUN ACROSS THE DRIVERS SIDE. THE CAR IS GARAGE KEPT. AN ASIDE WE HAD A SUBARU TRIBECA 2007 FOR 12 YEARS AND +200K MILES WITH ONLY 1 CRACK WINDSHIELD THAT NEVER RAN.

BATTERY COMPLETELY DISCHARGED AFTER SEVERAL DAYS OF NOT USING VEHICLE, THIS HAPPENED ON SEVERAL OCCASIONS DURING FIRST YEAR OF OWNERSHIP. INITIALLY WE THOUGHT IT WAS RELATED TO LEAVING THE KEY IN OR NEAR THE VEHICLE, OR THE AUTO CLOSE BACK HATCH NOT COMPLETELY CLOSING DUE TO MAT OBSTRUCTION. AFTER BEING STRANDED SEVERAL TIMES AND ALMOST MISSING A FLIGHT WE PURCHASED A BATTERY STARTER. IT WAS IRONIC AND A LITTLE HUMBLING TO HAVE TO CARRY A BATTERY STARTER AROUND WITH YOU IN A BRAND NEW CAR SO YOU WOULDN'T GET STRANDED SOMEWHERE - ESPECIALLY A VEHICLE MARKETED TO ADVENTUROUS FOLKS WHO PARK AT REMOTE TRAILHEADS. I EVENTUALLY PURCHASED A NEW HIGHER AMP BATTERY WHICH HAS LARGER MITIGATED THE ISSUE, BUT I STILL PERIODICALLY CHARGE THE NEW BATTERY AS ADDITIONAL INSURANCE. I MEASURED A PARASITIC DISCHARGE RATE OF ~114 MA WHICH IS ABOVE BASELINE OF 50 MA CITED BY SOME, BUT BELOW 150 MA THRESHOLD MENTIONED BY OTHERS. SUBARU (BOTH DEALERSHIP AND CUSTOMER SERVICE) WERE MADE AWARE OF THE ISSUE BUT DIDN'T OFFER TO DIAGNOSE OR REMEDY, ATTRIBUTING THE ISSUE TO NOT DRIVING THE VEHICLE OFTEN ENOUGH IN COMBINATION WITH SUGGESTION WE PURCHASE A BETTER BATTERY GIVEN OUR DRIVING HABITS. SO WE HAVE A VEHICLE WITH A RELATIVELY HIGH PARASITIC DRAIN RATE THAT COMES WITH A UNDER SIZED BATTERY, LEAVING THE CUSTOMER TO WONDER WHAT IS GOING ON AND CREATING POTENTIAL SAFETY ISSUES IN TERMS OF NON-STARTING VEHICLE. *TR

THE CAR BATTERY KEEPS DYING AFTER BEING PARKED FOR ONLY A FEW DAYS. THE 2019 OUTBACK HAS ONLY 10,000 MILES ON IT. WE'VE DOUBLE AND TRIPLE CHECKED TO MAKE SURE THAT NO INTERIOR LIGHTS OR OTHER ELECTRICAL EQUIPMENT ARE LEFT ON WHEN PARKED, AND THAT NO DOORS ARE LEFT AJAR. WE'VE HAD TO JUMP START IT EACH TIME. THIS DEAD BATTERY PROBLEM IS APPARENTLY NOT UNCOMMON FOR 2016-2020 OUTBACKS AND THE CAUSE IS UNKNOWN. SUBARU HAS NO SOLUTION FOR IT OTHER THAN TO REPLACE THE BATTERY AS A TEMPORARY FIX. *TR