NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,033 reports14,702 miles · Jan 14, 2021
Visibility
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, HE NOTICED A CRACK ON THE WINDSHIELD FROM THE DRIVER'S SIDE TO THE CENTER OF THE WINDSHIELD. THE CONTACT STATED THE CRACK WAS NOT CAUSED BY AN IMPACT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFAC…
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TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, HE NOTICED A CRACK ON THE WINDSHIELD FROM THE DRIVER'S SIDE TO THE CENTER OF THE WINDSHIELD. THE CONTACT STATED THE CRACK WAS NOT CAUSED BY AN IMPACT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,702.
NHTSA ODI #11388148
Mileage unknown · Jan 11, 2021
Visibility/wiper
ON THE MORNING OF 1/10/21, WHEN I STARTED THE CAR IN OUR DRIVEWAY FOR THE FIRST TIME THAT DAY, I NOTICED A SPONTANEOUS CRACK ON MY WINDSHIELD BEGINNING FROM THE DRIVER SIDE EDGE AND CONTINUING DIAGONALLY UP AND TOWARDS THE PASSENGER SIDE. IT WAS ABOUT 8 INCHES LONG. THERE WAS NO INDICATION THAT ANYTHING HAD FALLEN ON THE WINDSHI…
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ON THE MORNING OF 1/10/21, WHEN I STARTED THE CAR IN OUR DRIVEWAY FOR THE FIRST TIME THAT DAY, I NOTICED A SPONTANEOUS CRACK ON MY WINDSHIELD BEGINNING FROM THE DRIVER SIDE EDGE AND CONTINUING DIAGONALLY UP AND TOWARDS THE PASSENGER SIDE. IT WAS ABOUT 8 INCHES LONG. THERE WAS NO INDICATION THAT ANYTHING HAD FALLEN ON THE WINDSHIELD NOR ANY POINT OF IMPACT. THIS IS THE 3 OR 4TH TIME THIS HAS HAPPENED SINCE I'VE OWNED THIS CAR.
NHTSA ODI #11387461
29,000 miles · Jan 8, 2021
Forward Collision AvoidanceVisibility/wiper
THIS IS MY SECOND WINDSHIELD THAT WAS REPLACED ON 12/08/2020 I WALKED OUT TO MY CAR WHICH HAD BEEN PARKED IN THE DRIVE WAY SINCE 12/30/2020 AND NOTICED THE WINDSHIELD WAS CRACKED FROM THE BOTTOM PASSENGER SIDE UNDER THE BLACK WINDOW TRIM I CALLED THE DEALERSHIP AND THEY SAID TO CALL MY INSURANCE. THERE IS NO CHIP NO NOTHING JUST…
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THIS IS MY SECOND WINDSHIELD THAT WAS REPLACED ON 12/08/2020 I WALKED OUT TO MY CAR WHICH HAD BEEN PARKED IN THE DRIVE WAY SINCE 12/30/2020 AND NOTICED THE WINDSHIELD WAS CRACKED FROM THE BOTTOM PASSENGER SIDE UNDER THE BLACK WINDOW TRIM I CALLED THE DEALERSHIP AND THEY SAID TO CALL MY INSURANCE. THERE IS NO CHIP NO NOTHING JUST THE CRACK LEADING FROM THE BOTTOM TO THE MIDDLE OF THE WINDOW NOW
NHTSA ODI #11387195
7,000 miles · Jan 7, 2021
Visibility
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED AND PASSING ANOTHER VEHICLE, THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO HEUBERGER SUBARU (1080 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, (719) 475-1920) WHERE THE CONTACT WAS INFORMED THAT THE WINDSHI…
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TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED AND PASSING ANOTHER VEHICLE, THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO HEUBERGER SUBARU (1080 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, (719) 475-1920) WHERE THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED THE WINDSHIELD WAS CRACKED. THE VEHICLE WAS TAKEN TO THE SAME DEALER. THE FAILURE WAS CAUSED BY A STONE CHIP. THE DEALER INFORMED THE CONTACT ABOUT THE WINDSHIELD PROGRAM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 7,000.
NHTSA ODI #11386912
24,000 miles · Jan 6, 2021
Electrical System
2019 OUTBACK - CAN'T REMOVE IGNITION KEY EVEN THOUGH CAR IS OFF AND IN PARK.
NHTSA ODI #11386866
10,000 miles · Jan 6, 2021
Visibility/wiper
WINDSHIELD SPONTANEOUSLY CRACKED. HAS HAPPEN TWICE. BOTH TIMES VEHICLE WAS STATIONARY, PARKED IN A GARAGE. WINDSHIELD WAS IN PERFECT CONDITION. NOT THE RESULT OF A IMPACT.
NHTSA ODI #11386772
Mileage unknown · Jan 5, 2021
Electrical SystemStructure
TAILGATE HAS OPENED, ON ITS OWN, ON 4 SEPARATE OCCASIONS. IN 2 INSTANCES IT HAD REMAINED OPEN AND UNNOTICED LONG ENOUGH TO KILL THE BATTERY AND REQUIRED TOW SERVICE TO CHARGE IT. I FIRST REPORTED THIS TO MY SUBARU DEALER IN SPRING 2020. IN ALL 4 CASES THE CAR WAS PARKED IN THE GARAGE WHEN IT HAPPENED, MOST RECENTLY ON CHRISTM…
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TAILGATE HAS OPENED, ON ITS OWN, ON 4 SEPARATE OCCASIONS. IN 2 INSTANCES IT HAD REMAINED OPEN AND UNNOTICED LONG ENOUGH TO KILL THE BATTERY AND REQUIRED TOW SERVICE TO CHARGE IT. I FIRST REPORTED THIS TO MY SUBARU DEALER IN SPRING 2020. IN ALL 4 CASES THE CAR WAS PARKED IN THE GARAGE WHEN IT HAPPENED, MOST RECENTLY ON CHRISTMAS EVE TO CHRISTMAS MORNING, AND AGAIN JUST 5 DAYS LATER.
NHTSA ODI #11386583
42,500 miles · Jan 4, 2021
Visibility
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING A SMALL PEBBLE HIT THE WINDSHIELD AND CAUSED A MASSIVE CRACK. THE FAILURE WAS THE SECOND TIME THE ISSUE HAD OCCURRED WITHIN 4 MONTHS. THE FIRST WINDSHIELD WAS EQUIPPED WITH THE SPECIAL EYESIGHT GLASS. THE REPAIRS WERE PERFORMED AT SUBARU OF GEORGET…
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TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING A SMALL PEBBLE HIT THE WINDSHIELD AND CAUSED A MASSIVE CRACK. THE FAILURE WAS THE SECOND TIME THE ISSUE HAD OCCURRED WITHIN 4 MONTHS. THE FIRST WINDSHIELD WAS EQUIPPED WITH THE SPECIAL EYESIGHT GLASS. THE REPAIRS WERE PERFORMED AT SUBARU OF GEORGETOWN (7501 S INTERSTATE 35 FRONTAGE RD, GEORGETOWN, TX 78626, (512) 930-2111) AND WAS PAID FOR OUT OF POCKET. THE SECOND TIME THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,500.
NHTSA ODI #11386406
2,800 miles · Jan 3, 2021
Electrical System
MY 2019 OUTBACK (BOUGHT IN SEPT 2019) HAS BEEN EXPERIENCING DEAD BATTERY ISSUES. I HAVE HAD TO JUMP START IT TWICE IN THE LAST FEW MONTHS. I AM ONLY DRIVING PRIMARILY ONE TIME PER WEEK DUE TO COVID, BUT I DON'T FEEL THAT I SHOULD HAVE THESE ISSUES WITH A NEW CAR/BATTTERY. READING THAT OTHERS EXPERIENCE THE SAME ISSUES AS I DO…
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MY 2019 OUTBACK (BOUGHT IN SEPT 2019) HAS BEEN EXPERIENCING DEAD BATTERY ISSUES. I HAVE HAD TO JUMP START IT TWICE IN THE LAST FEW MONTHS. I AM ONLY DRIVING PRIMARILY ONE TIME PER WEEK DUE TO COVID, BUT I DON'T FEEL THAT I SHOULD HAVE THESE ISSUES WITH A NEW CAR/BATTTERY. READING THAT OTHERS EXPERIENCE THE SAME ISSUES AS I DO. I JUST DROVE ON WEDNESDAY AND PURPOSEFULLY DROVE AN EXTRA TIME (TOTAL DRIVE TIME WAS PROBABLY 25 MINUTES, STOPPING ONCE) AND ON SATURDAY THE BATTERY WAS DEAD AGAIN. I DON'T WANT TO KEEP EXPERIENCING THIS. WAS GOING TO CHANGE MY BATTERY BUT I DON'T KNOW THAT IT WILL SOLVE THE PROBLEM FROM WHAT I AM READING. I WANT TO REPORT IT SO THAT IT CAN BE INVESTIGATED AND POTENTIALLY FIXED.
NHTSA ODI #11386277
22,000 miles · Jan 3, 2021
Forward Collision AvoidanceUnknown Or OtherVisibility/wiper
I WAS PICKING MY SON UP FROM SCHOOL WHEN THE CRACK STARTED, AS I SAT IN THE PARKING LOT IT CONTINUED DOWN AND ACROSS THE CENTER OF THE WINDSHIELD. THERE WERE NO CHIPS OR DINGS TO BE FOUND. I DO BELIEVE IT CAUSES THE FORWARD CRASH INDICATOR TO TRIP SOONER THAN IT SHOULD.
NHTSA ODI #11386244
Official recalls
3Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Apr 16, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Consequence & remedy
Consequence: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Jun 26, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Consequence & remedy
Consequence: In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the vehicles and repair or repurchase the vehicle, as necessary, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUH-93.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗