2019 Subaru Outback

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING A SMALL PEBBLE HIT THE WINDSHIELD AND CAUSED A MASSIVE CRACK. THE FAILURE WAS THE SECOND TIME THE ISSUE HAD OCCURRED WITHIN 4 MONTHS. THE FIRST WINDSHIELD WAS EQUIPPED WITH THE SPECIAL EYESIGHT GLASS. THE REPAIRS WERE PERFORMED AT SUBARU OF GEORGETOWN (7501 S INTERSTATE 35 FRONTAGE RD, GEORGETOWN, TX 78626, (512) 930-2111) AND WAS PAID FOR OUT OF POCKET. THE SECOND TIME THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,500.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING IN THE RAIN THE WINDSHIELD CRACKED. THE VEHICLE WAS TAKEN TO OCEAN SUBARU OF FULLERTON (1100 S. EUCLID ST, FULLERTON, CA 92832, (714) 909-2363) AND THE FIRST TIME THEY TOLD THE CONTACT SHE WOULD HAVE TO PAY FOR THE REPAIRS ON HER OWN. THE SECOND TIME THE FAILURE OCCURRED, THE DEALER REPAIRED THE WINDSHIELD. THE ISSUE HAS OCCURRED FOR THE THIRD TIME WITH THE WINDSHIELD GLASS BEING A SPECIAL GLASS CALLED EYESIGHT GLASS WITH SENSORS IN THE ACTUAL GLASS. THE REPAIRS HAD TO BE PERFORMED AT THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THE CONTACT STATED THAT THE CRACK WAS LOCATED IN THE UPPER MIDDLE SECTION OF THE WINDSHIELD. THE CONTACT INDICATED THAT THE CRACK OCCURRED WHILE THE VEHICLE WAS PARKED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.*DT CONSUMER WOULD LIKE TO CANCEL COMPLAINT.*JB

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN HIS DRIVEWAY HE NOTICED THAT THE WINDSHIELD HAD CRACKED FROM THE PASSENGER'S SIDE ALL THE WAY ACROSS TO THE DRIVER'S SIDE AND VIRTUALLY STRAIGHT UP THE MIDDLE. THE VEHICLE WAS TAKEN TO PREMIER SUBARU OF FREMONT (5601 CUSHING PKWY, FREMONT, CA 94538, (510) 319-5500) WHERE IT WAS INSPECTED AND IT WAS DETERMINED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE WINDSHIELD WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD FRACTURED ON THE PASSENGER'S SIDE WITHOUT IMPACT. THE CONTACT TOOK THE VEHICLE TO MAPLE HILL AUTO GROUP (5622 WEST MAIN STREET KALAMAZOO, MI, 49009, (269) 342-6600) TO BE INSPECTED. THE DEALER INSPECTED THE WINDSHIELD WITH A MAGNIFYING LENS AND FOUND A TINY CRACK ON THE WINDSHIELD. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,708.*DT*JB

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD CRACKED ON THE DRIVER'S SIDE WITHOUT IMPACT WHILE PARKED IN THE GARAGE. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE INSURANCE PROVIDER SCHEDULED THE REPLACEMENT OF THE WINDSHIELD WHICH WAS STILL PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 5,900.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, WHEN SHE HEARD AN ABNORMAL NOISE AND SAW THE WINDSHIELD CRACK SPONTANEOUSLY FROM THE DRIVER SIDE TO THE CENTER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CHILSON SUBARU LOCATED AT 3443 WI-93 TRUNK, EAU CLAIRE, WI 54701, (715) 834-0701, AND THE WINDSHIELD WAS REPLACED BY THE INSURANCE PROVIDER. THE CONTACT STATED SHE HAD EXPERIENCED THE SAME FAILURE THREE TIMES ON SEPARATE OCCASIONS. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF*JB

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING ABOUT 45 MPH, SHE HEARD AN ABNORMAL NOISE AND NOTICED A CRACK ON THE WINDSHIELD. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED 3 TIMES SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,985.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE CONTACT HEARD AN ABNORMAL SOUND. THE CONTACT STATED THAT THE WINDSHIELD CRACKED AND EXPANDED ACROSS THE WINDSHIELD WITHOUT IMPACT. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD CONTACTED HER INSURANCE COMPANY WHO AUTHORIZED THE REPLACEMENT OF THE WINDSHIELD FOR THE SECOND TIME. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT IMPACT WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO DEAN TEAM VOLKSWAGEN OF BALLWIN (15121 MANCHESTER RD, BALLWIN, MO 63011) WHERE IT WAS INSPECTED AND DETERMINED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE WINDSHIELD WAS REPLACED HOWEVER, 7 MONTH LATER THE FAILURE RECURRED WHILE THE VEHICLE WAS PARKED AND WITHOUT IMPACT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.*DT WINDSHIELD HAS BEEN REPLACED.*JB