2019 Subaru Outback

BROKEN WINDSHIELD. THERE HAS BEEN NO IMPACT AND THERE IS NO SIGN OF IMPACT YET MY WINSHIELD ON A 5 MONTH OLD CAR IS CRACKED. ITS APPROXIMATELY 10 INCHES AND CIRCULAR FROM THE TOP DOWN BEHIND THE REARVIEW MIRROR. I NOTICED THE CRACK WHILE PARKED. POSSIBILITY AFTER GOING THROUGH A CAR WASH. ALSO THE HEAT FROM BEING PARKED ON THE HOT DRIVEWAY MAY HAVE BROUGHT OUT THE FLAW.

THE VEHICLE HAS HAD WINDSHIELD CRACKS APPEAR THREE TIMES IN THE SIX MONTHS WE HAVE OWNED IT (PURCHASED NEW). BOTH THE DEALER AND THE GLASS REPAIR SHOP INDICATE THAT THIS IS A COMMON PROBLEM FOR THIS MODEL. IN THE FIRST TWO INSTANCES, THERE WAS A MINOR IMPACT WITH A SMALL PEBBLE OR BIT OF SAND AT CITY SPEEDS (LESS THAN 40 MPH) AND IN THE MOST RECENT INCIDENT, THE CRACK APPEARED SUDDENLY AND WITHOUT OBVIOUS IMPACT WHILE DRIVING ON THE INTERSTATE AT 70 MPH. NONE OF THE IMPACTS WERE SUFFICIENT, IN MY ESTIMATION, TO CAUSE DAMAGE SIGNIFICANT ENOUGH TO REQUIRE REPLACEMENT OF THE WINDSHIELD, BUT, IN ALL CASES, THE CRACK SPREAD ACROSS THE ENTIRE WINDSHIELD WITHIN MOMENTS. BASED ON OTHER REPORTS ON THE INTERNET, IT WOULD APPEAR THE WINDSHIELD ON THESE VEHICLES IS POORLY DESIGNED AND/OR MANUFACTURED, CREATING A SAFETY ISSUE.

I HAVE HAD THIS VEHICLE FOR ABOUT 6 MONTHS AND HAVE DRIVEN IT LESS THAN 6,000 MILES. IT WAS PARKED IN MY DRIVEWAY WITH NO CRACKS OR DINGS IN IT AS OF TWO DAYS AGO AND COMING OUT TO MY CAR THIS MORNING THERE IS NOW AN 18 INCH HAIRLINE CRACK. THERE IS NO IMPACT AREA AND NO ROCKS HAVE HIT MY WINDSHIELD WHILE DRIVING IT. I HAVE TO BELIEVE THIS IS SPONTANEOUS BREAKAGE, ESPECIALLY READING THESE OTHER COMPLAINTS. THE WINDSHIELD HAS NOT BEEN TOUCHED AND THE WEATHER HAS BEEN MILD. THIS IS UNREAL.

THE FRONT WINDSHIELD SPONTANEOUSLY CRACKED. IT WAS SNOWING, WE HAD THE WIPERS GOING AND THE VENTS TO DEFROST ON. ON OUR 3 MINUTE DRIVE TO WORK, WHILE WE WERE STOPPED AT A STOPLIGHT THE CRACK FORMED, AND THEN SPREAD. IT COVERS NEARLY THE ENTIRE WIDTH OF THE WINDSHIELD. AT FIRST WE THOUGHT IT WAS A WATER STREAK - BUT IT DID NOT FOLLOW THE PATH OF THE WINDSHIELD WIPERS. WE DID NOT HIT A ROCK OR A BUMP IN THE ROAD, THERE WAS NO DEBRIS ON THE ROAD, THERE WAS NO HAIL, THERE WAS NO REASON TO EXPLAIN THE CRACK. WE IMMEDIATELY TOOK IT TO THE SUBARU DEALER WHICH WE PURCHASED THE CAR. THEY TOLD US THAT THIS WAS NOT COVERED UNDER OUR WARRANTY AND THAT WE WOULD HAVE TO PURCHASE A NEW WINDSHIELD FROM SUBARU AND THEN HAVE IT INSTALLED BY THEM. WE NEEDED TO DO THIS SO THEY COULD RE-CALIBRATE THE EYESIGHT SYSTEM. I AM INCREDIBLY FRUSTRATED THAT A 2019 VEHICLE REQUIRES SUCH AN EXPENSIVE WINDSHIELD REPAIR AFTER NO FAULTY DRIVING OR CLEAR INCIDENT THAT CAUSED DAMAGE. WE WERE QUOTED $1700 TO REPLACE AND RECALIBRATE.

THE WINDSHIELD HAS TAKEN MORE ROCK CHIPS AND CRACKS THAN ANY OTHER WINDSHIELD I'VE HAD. I WAS TOLD I HAD TO HAVE MY WINDSHIELD REPLACED BY THEIR CERTIFIED GROUPS DUE TO THE EYESIGHT SYSTEM AND THEY WANTED ME TO REPLACE MY BRAND NEW WINDSHIELD FOR $1500. I JUST BOUGHT THE CAR IN JULY. SEPTEMBER A ROCK HIT THE WINDSHIELD AND IT WAS ON A SUNDAY AND THERE WASN'T A REPAIR SHOP OPEN ON SUNDAY AND WHEN I CAME OUT THE THE CAR MONDAY MORNING IT SPREAD OVER 2 FEET. I'M RELUCTANT TO REPLACE SINCE I KNOW I WILL CATCH ANOTHER ROCK AS SOON AS I SHELL OUT WAY TOO MUCH FOR GLASS.